Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Healthifyme, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Healthifyme in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Healthifyme
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Healthifyme subscription with zero hassle
1
Fill in the form
Give us your details and those of your Healthifyme subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Healthifyme. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Healthifyme refuses your cancellation.
Frequently asked questions
Cancel HealthifyMe: The Right Way
How to cancel your HealthifyMe subscription and recover your refund in india
Understanding HealthifyMe and why cancellation matters
HealthifyMe is an India-based health and wellness platform that delivers personalised diet plans, workout routines, and AI-powered nutritionist coaching through its mobile app and web portal. The service combines artificial intelligence with human expert guidance, offering real-time tracking, custom meal plans, and detailed health reports. You subscribe to access premium features, including Ria (the AI nutritionist), one-on-one coach consultations, and progress analytics.
If you've decided HealthifyMe is not delivering the outcomes or value you expected, you have clear legal rights as a consumer in India. Many users cancel because the app does not align with their lifestyle, coaching support feels generic, the cost exceeds their budget, or they prefer working with a local nutritionist instead. Yafee exists to guide you through every step of this process, ensuring you understand your cancellation rights and recover any eligible refund without unnecessary delays.
When you should consider cancelling
You might cancel HealthifyMe if you see no measurable progress after 30 days of consistent use, the subscription fee strains your monthly budget, you prefer in-person guidance over app-based coaching, or you have found a competing platform that better suits your health goals. The critical point: HealthifyMe operates a structured refund window, and Yafee helps you navigate it to protect your money.
Key subscription facts to know upfront
HealthifyMe subscription plans range from ₹999 to ₹15,000 depending on duration and features. Web subscriptions purchased directly through the HealthifyMe website or app are eligible for refunds within 45 days on a sliding scale basis. Conversely, purchases made through the Apple App Store or Google Play Store follow their own separate refund policies and must be cancelled directly through those platforms, not through HealthifyMe. Understanding this distinction at the outset saves time and prevents frustration when you attempt cancellation.
Your legal protection under indian consumer law
Indian consumer protection law establishes your right to cancel services within a reasonable timeframe if they fail to deliver promised value or quality.
Consumer protection act 2019 safeguards for you
The Consumer Protection Act, 2019, is the primary legal framework governing subscription cancellations and refunds across India. This law guarantees you the right to return or cancel services if the provider fails to meet the standards advertised at the time of purchase, if the service is defective, or if it does not match its description. Under Section 2(47) of the Act, a "service" includes health and wellness coaching provided by digital platforms. Consequently, HealthifyMe must comply with your cancellation request if it falls within your legal refund window or if the service has demonstrably failed to deliver as promised. Your state's district consumer commission has the authority to enforce these rights if HealthifyMe refuses your legitimate claim.
Your legal position
You have the right to cancel HealthifyMe and request a refund if you are within 45 days of your purchase, provided the service was purchased directly (not through a third-party app store). If HealthifyMe denies your refund unfairly, you can escalate your complaint to your state's district consumer commission, the State Consumer Protection Authority, or the Central Consumer Protection Authority. Document all cancellation requests in writing via email or app message. In India, the consumer burden of proof typically rests on the service provider to justify why a refund should not be granted-not on you to prove you deserve one. Yafee ensures you understand this legal leverage before you engage with HealthifyMe's customer support.
How to cancel HealthifyMe: step-by-step instructions
Your cancellation method depends entirely on where you originally purchased your subscription: directly through HealthifyMe's website or app, or through a third-party platform like Apple App Store or Google Play Store.
Cancel a web-based subscription through HealthifyMe directly
If you subscribed directly through the HealthifyMe website or app using your email and payment card, follow this procedure to ensure your refund eligibility is preserved.
- Log into your HealthifyMe account on the app or web portal using your registered email and password.
- If you have forgotten your password, tap "Forgot Password" and complete the email recovery process before proceeding.
- Ensure you are logged into the same email address used at the time of subscription purchase.
- Navigate to your account settings or profile menu, typically displayed as three horizontal lines or your profile initials in the top corner.
- On the mobile app, swipe left or tap your profile photo.
- On the web portal, scroll to the upper right and select your name or avatar.
- Locate the subscription management section, which may be labelled "My Subscriptions," "Billing," "Subscription Management," "Membership," or "Plans."
- Scroll through the menu options until you find a section dedicated to active subscriptions or payment settings.
- Select your active subscription plan and tap "Cancel Subscription," "Manage Subscription," or "End Membership."
- The system may display a feedback form asking why you are leaving. Provide honest feedback; this information helps Yafee and consumer advocates identify widespread service failures and systemic issues.
- Do not feel obligated to accept retention offers (discounts or trial extensions) unless you genuinely wish to continue.
- Confirm your cancellation request when the system asks for final confirmation.
- You should immediately receive an on-screen confirmation message and a confirmation email to your registered address.
- Take a screenshot of the on-screen confirmation and save the email for your records.
- Verify that your subscription status changes to "Cancelled" or "Inactive" within 24 hours.
- Reload the app or website and check your account settings again to confirm the cancellation has taken effect.
- If it still shows as active after 24 hours, contact HealthifyMe support with your cancellation confirmation number.
Cancel an app store subscription through apple or google
If you purchased your HealthifyMe subscription through the Apple App Store or Google Play Store, you must cancel through that platform directly, not through HealthifyMe itself.
- For Apple App Store subscriptions, open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen, then select "Subscriptions."
- Find "HealthifyMe" in the list and tap it.
- Tap "Cancel Subscription" and confirm your cancellation.
- You will receive an email confirmation from Apple within minutes.
- For Google Play Store subscriptions, open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Payments and subscriptions," then "Subscriptions."
- Tap "HealthifyMe" and select "Cancel subscription."
- Confirm your cancellation; you will receive an email confirmation from Google Play within minutes.
- Verify the cancellation by checking your email inbox for the confirmation message from Apple or Google.
- Save this confirmation email as proof of your cancellation date for future reference.
Submit a cancellation request via email if the app method fails
If you cannot access your account or the in-app cancellation button does not work, send a formal written cancellation request to HealthifyMe by email. This creates a documented record of your cancellation request and is recognised as valid under consumer protection law.
- Compose an email to HealthifyMe's support address (typically [email protected] or the email listed in the app).
- Subject line: "Subscription Cancellation Request - [Your Name] - [Subscription ID]"
- Include your full name, email address, phone number, and the subscription purchase date.
- State your request clearly: "I hereby request immediate cancellation of my HealthifyMe subscription effective today."
- Mention the refund window: "This cancellation is within the 45-day refund period and qualifies for a full or partial refund in accordance with your refund policy."
- Send the email from the address associated with your HealthifyMe account.
- Use registered or certified email if available through your email provider (Gmail and Outlook offer read receipts).
- Keep the email in your sent folder for proof of submission.
- Expect a response within 5 to 7 business days.
- HealthifyMe must acknowledge your cancellation request and provide a refund status within this timeframe under consumer protection standards.
- If you receive no response, escalate your complaint to the Central Consumer Protection Authority as detailed in the "Your legal protection" section below.
HealthifyMe refund policy and what you are entitled to
Your refund eligibility depends on the date of purchase, the plan duration, and the reason for cancellation.
Refund eligibility windows and amounts
HealthifyMe applies a sliding scale refund model for direct web purchases. If you cancel within 7 days of purchase, you receive a full refund (100%). Between days 8 and 30, you receive a partial refund (typically 75% to 50%, depending on the number of days used). Between days 31 and 45, you receive a pro-rata refund based on the number of unused days remaining in your subscription period. After 45 days, you forfeit your refund eligibility unless you can demonstrate that the service was defective or failed to deliver as advertised. Nevertheless, you retain the right to file a consumer complaint for non-performance even beyond 45 days.
| Cancellation timeframe | Refund percentage | Conditions |
|---|---|---|
| Days 1-7 after purchase | 100% | Full refund, no questions asked |
| Days 8-30 after purchase | 50-75% | Partial refund based on usage |
| Days 31-45 after purchase | Pro-rata (unused days) | Refund calculated by remaining subscription days |
| Beyond day 45 | No automatic refund | Refund possible only if service was defective |
How HealthifyMe processes your refund
Once HealthifyMe approves your cancellation request, the refund is initiated to your original payment method. Refunds to debit or credit cards typically appear within 5 to 7 business days, depending on your bank's processing timeline. If you paid via digital wallet (Google Pay, Apple Pay, PhonePe, Paytm), the refund may appear within 2 to 3 business days. Always verify the refund amount matches your calculated eligibility before confirming the transaction. If the refund does not arrive within 10 business days, contact your bank to confirm receipt and escalate the issue to Yafee's consumer advocacy team for guidance.
Common mistakes people make when cancelling HealthifyMe
Cancelling safely is straightforward when you know what to avoid. The following errors cost consumers time, money, and stress.
Mistake 1: cancelling via app store and expecting instant refund
Many users believe that cancelling a HealthifyMe subscription through Apple App Store or Google Play automatically triggers a refund. In reality, the app store processes only the cancellation; the refund depends on whether you fall within that platform's refund window (typically 14 to 15 days for most subscriptions). HealthifyMe does not issue additional refunds for app store purchases-the app store decision is final. Consequently, if you purchased through an app store and are beyond day 15, you have no refund recourse through HealthifyMe itself.
Mistake 2: not documenting your cancellation request
Cancelling through the app is convenient, but it creates no permanent written record that you can present to a consumer commission if a dispute arises. Always screenshot your cancellation confirmation, save confirmation emails, and keep a dated note of the time and method you used to cancel. If HealthifyMe later claims it has no record of your cancellation, your documentation becomes essential evidence. Yafee recommends creating a simple spreadsheet with the date, time, platform, and confirmation number for every subscription cancellation you make.
Mistake 3: accepting a retention offer without reading the terms
HealthifyMe often presents discounts or extended trial periods during the cancellation process. Accepting these without reading the fine print can lock you into a new commitment or restart your refund timer. If you genuinely wish to continue using HealthifyMe, negotiate terms in writing via email before accepting any offer. If your goal is cancellation, decline all retention offers and proceed with your cancellation request.
Mistake 4: cancelling without checking your refund eligibility first
If you cancel on day 46 expecting a refund, you will be disappointed. Calculate your purchase date, count forward 45 days, and ensure you cancel before that deadline if you need a refund. Use your order confirmation email to verify the exact purchase date. If you are unsure, contact HealthifyMe support before cancelling to confirm your eligibility.
What happens after you cancel your HealthifyMe subscription
Cancellation does not end instantly; several steps follow that you should understand and monitor.
Your access during the cancellation period
After you cancel, your access to HealthifyMe typically continues until the end of your current billing cycle or subscription period, unless you explicitly request immediate access termination. You can still use the app, access your meal plans, and view your health data during this time. Some users continue logging in after cancellation to download their health records or take screenshots of meal plans and progress reports for personal reference.
How to collect your data before access expires
If you wish to preserve your health data, meal history, or progress reports from HealthifyMe, download or screenshot this information before your access lapses. The platform may not retain your data indefinitely after cancellation, and you may lose access to historical analytics. Take photographs or PDF exports of any reports you wish to keep for your personal health records or to share with a new health provider.
Verifying your refund status
After cancellation, monitor your registered email for a refund status update. If 10 business days pass without a refund appearing in your bank account, log into your banking app and confirm the transaction history. Contact your bank's customer support line to verify whether HealthifyMe initiated a refund. If the bank has no record of a refund attempt, escalate the matter to Yafee for guidance on filing a formal consumer complaint.
Escalation: what to do if HealthifyMe refuses your refund
If HealthifyMe denies your refund without valid justification, you have a clear legal escalation pathway.
Step 1: send a formal written complaint to HealthifyMe
Before escalating externally, send a registered complaint email to HealthifyMe's management, citing the Consumer Protection Act 2019. Include your subscription details, purchase date, cancellation date, and the refund amount you are entitled to. Request a response within 10 days. Keep this email for evidence.
Step 2: file a complaint with your state's district consumer commission
If HealthifyMe does not respond or refuses your refund unjustly, you can file a formal complaint with your district consumer commission under the Consumer Protection Act. Most state commissions accept online complaints through their official portal. You will need to provide your subscription details, cancellation proof, and evidence of HealthifyMe's refusal. The filing fee is nominal (typically ₹100 to ₹500). Yafee has helped thousands of consumers navigate this process successfully.
Step 3: escalate to the central consumer protection authority
If your district commission does not resolve the matter satisfactorily, you can appeal to the Central Consumer Protection Authority (CCPA), which oversees cases involving services that cross multiple states or affect public interest. The CCPA has prosecuted major digital platforms for unfair subscription practices and can compel refunds plus penalties.
How to avoid cancellation problems: preventive steps
Taking precautions before you subscribe reduces cancellation friction significantly.
Read HealthifyMe's full terms of service and refund policy before purchasing
Before you pay, locate and read HealthifyMe's complete terms and refund policy on their website or app. Make note of the 45-day refund window and the sliding scale percentages. If the policy is unclear or missing, email support to request clarification in writing before you subscribe. This pre-purchase clarity prevents disputes later.
Keep all purchase and confirmation records
Save your initial order confirmation email, receipt, and any correspondence with HealthifyMe support. Store these in a dedicated folder or cloud drive for easy retrieval if a dispute arises. Include the purchase date, plan name, cost, and any promotional codes you used.
Set a 30-day reminder to evaluate the service
Mark your calendar for day 30 after purchase to assess whether HealthifyMe is delivering value and meeting your health goals. If you decide to cancel, doing so before day 45 maximises your refund eligibility. Yafee recommends using your phone's calendar app to create a recurring reminder for all subscription evaluations.
HealthifyMe subscription pricing and plan comparison
Understanding the cost structure helps you decide whether cancellation is financial or performance-based.
| Plan type | Duration | Cost (INR) | AI features | Coach access |
|---|---|---|---|---|
| Basic (entry-level) | 1 month | ₹999 | Ria AI nutritionist (limited) | No |
| Standard | 3 months | ₹3,999 | Ria AI (full access) | Limited email support |
| Premium | 6 months | ₹7,999 | Ria AI (full access) | One-on-one coach calls |
| Elite (recommended) | 12 months | ₹15,000 | Ria AI (full access) | Priority one-on-one coaching |
Contact HealthifyMe directly for cancellation support
If you require assistance or clarification before or during your cancellation, you can reach HealthifyMe through the following channels. The registered office address of HealthifyMe Wellness Private Limited is your formal point of contact for legal correspondence, registered complaints, and refund disputes.
HealthifyMe registered office address
HealthifyMe Wellness Private Limited
Registered Office: Bangalore, India
(The specific street address and postal code are maintained in official company records with the Ministry of Corporate Affairs and can be retrieved through the company's MCA filing or by contacting their support team.)
Email and online support
Send all formal cancellation requests and refund queries to [email protected]. Include your subscription ID, purchase date, and reason for cancellation. Expect a response within 5 to 7 business days. For faster resolution, use the in-app support feature, which often routes to a priority queue.
Why yafee makes cancellation clearer and faster
Cancelling any subscription feels daunting when you are unsure of your legal rights and refund entitlements. Yafee exists to translate complex consumer law into simple, actionable steps. By grounding your cancellation in the Consumer Protection Act 2019 and showing you exactly when and how to escalate if HealthifyMe refuses your refund, Yafee has helped thousands of consumers cancel HealthifyMe and recover their money without frustration or delay. Your subscription is your choice-and so is your cancellation. Yafee ensures that choice is protected and enforced.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Healthifyme?
Join over 30,000 users who already trust us.