Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by HP+, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at £0.79 for 48h, then £43.12 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
HP+ in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled HP+
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your HP+ subscription with zero hassle
1
Fill in the form
Give us your details and those of your HP+ subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to HP+. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if HP+ refuses your cancellation.
Frequently asked questions
Cancel HP+: The Right Way to Break Free
How to cancel HP plus and reclaim control of your printer costs
Why HP plus becomes a financial burden and how to escape it
HP Plus appeared to be a convenient option: a discounted printer coupled with automatic ink delivery and managed replenishment. Within months, the reality emerges. You pay monthly subscriptions for ink allocation you rarely consume, remain locked into a two-year contract, and watch your household budget diminish steadily. This guide equips you with the knowledge and steps to cancel HP Plus effectively, understand your legal rights, and regain control over your printing costs.
At Yafee, we recognise subscription frustration as a genuine consumer concern. You purchased a printer; now you face an ongoing payment cycle that feels inescapable. The reassuring news: you can terminate this arrangement lawfully, and Yafee will walk you through each stage.
What HP plus costs you in reality
HP Plus is not a one-time purchase; it constitutes an ongoing contractual commitment to Instant Ink subscriptions with automatic monthly charges deducted from your payment method. You pay for pre-determined page allowances in advance, regardless of actual usage, and face automatic cost increases if you exceed your monthly allocation.
The financial picture clarifies quickly: a £14.99 monthly subscription equals £179.88 annually for a service you accepted to obtain a discounted printer. Over the standard two-year contract period, you will pay £359.76 in subscription fees alone, plus your initial printer cost. Numerous consumers discover retrospectively that purchasing a standard printer and buying ink cartridges separately would have cost considerably less over the same timeframe.
| HP Plus tier | Monthly cost (GBP) | Annual cost (GBP) | Page allowance | Overage cost per page |
|---|---|---|---|---|
| 10 pages per month | £2.99 | £35.88 | 10 | £0.15 |
| 50 pages per month | £4.99 | £59.88 | 50 | £0.10 |
| 100 pages per month | £9.99 | £119.88 | 100 | £0.08 |
| 300 pages per month | £14.99 | £179.88 | 300 | £0.05 |
| Standard printer plus self-purchased ink | £0 (one-time) | £25 to £40 | Unlimited | £0 |
Assessing whether cancellation makes financial sense
You should terminate your HP Plus subscription if your actual printing volume falls below your contracted tier, if monthly charges exceed your genuine printing expenses, or if you have identified more economical alternatives. Yafee recommends analysing your printing behaviour before proceeding. Retrieve your account statements from the past three months: calculate the actual pages printed against your paid allowance. If substantial unused allocation exists month after month, cancellation becomes financially rational.
Recognise that HP Plus incorporates automatic ink cartridge replenishment, which dispatches supplies irrespective of your consumption patterns. This mechanism serves HP's revenue objectives rather than your budgetary interests. When unopened cartridges accumulate in your storage, this signals either an oversized subscription tier or incompatibility with your actual usage profile.
Your consumer rights under UK law when cancelling HP plus
The consumer rights act 2015 protects your cancellation rights
You possess enforceable legal rights, and HP must respect them fully. Under the Consumer Rights Act 2015, you retain the right to cancel within 14 days of purchase if you acquired HP Plus through distance selling-which applies to the vast majority of UK consumers purchasing online. This cooling-off period operates independently of your reason for cancellation.
Beyond the initial 14-day window, your cancellation rights depend upon your purchase circumstances and HP's contractual terms. Whilst HP's contract typically specifies a minimum commitment of two years, this provision does not override consumer protection legislation. If you can demonstrate that HP Plus was marketed with misleading claims about value, cost, or service performance, or if the service fails to meet the standards HP represented, the Consumer Rights Act 2015 provides legal grounds for early termination and potential refund.
Your legal position
You have the right to cancel within 14 days of purchase for any reason and receive a full refund. After 14 days, you can still cancel if HP Plus is faulty, fails to match its description, or if HP breaches the contract. Should HP refuse your cancellation request, escalate to the Consumer Rights Act enforcement body-Trading Standards in your local authority-or pursue the dispute through the Alternative Dispute Resolution process.
When the 14-day cooling-off period applies
If you purchased HP Plus online, by telephone, or through distance communication, the 14-day cancellation right activates automatically from the purchase date. You do not require justification; you need only communicate your intention to cancel within this window. HP must process your refund within 14 days of receiving your cancellation notice, and you must return any physical items (such as promotional materials or documentation) at your expense.
Should you have purchased HP Plus in a physical HP store or through a retailer's physical location, distance-selling legislation may not apply. Nonetheless, the Consumer Rights Act 2015 still grants you rights against faulty goods or misrepresentation. Yafee advises consulting the retailer's returns policy and HP's service terms to establish your cancellation options in this scenario.
How to cancel HP plus step by step
Method 1: cancel through your HP account online
The quickest route to cancellation runs through your HP account portal. Follow these steps to disable your subscription:
- Navigate to hp.com and sign into your account using your registered email address and password
- If you cannot recall your password, select "Forgot password?" and reset it via email
- Select "Subscriptions" or "My Services" from your account menu
- On some accounts, this appears under "Account Settings" or "Billing"
- Locate your HP Plus subscription in the list and select "Manage Subscription"
- Click "Cancel Subscription" or "End Service"
- HP may prompt you to provide feedback; this is optional
- Confirm your cancellation choice when the system requests verification
- A confirmation email will arrive within 24 hours
- Retain this confirmation email as evidence of your cancellation request
Method 2: cancel via the HP support app on your mobile device
If you prefer managing your subscription through a mobile application, the HP Support app provides cancellation functionality:
- Open the HP Support app on your iOS or Android device
- Sign in with your HP account credentials
- Navigate to "My Devices" and select your printer model
- Select "Instant Ink" or "HP Plus" under active services
- The label depends on your subscription version
- Choose "End Service" or "Cancel Subscription"
- Confirm the cancellation when prompted
- Screenshot the confirmation screen for your records
Method 3: contact HP customer support by telephone
Should you encounter difficulty cancelling online or prefer verbal confirmation, HP's customer support team can process your cancellation request:
- Telephone HP Customer Support at 0344 363 3000 (UK number)
- Calls are charged at standard rate; consider using an inclusive minutes package if available
- When prompted, select the option for "Account and Billing" or "Subscriptions"
- Confirm your identity using your registered email address or HP account number
- State clearly: "I wish to cancel my HP Plus subscription effective immediately"
- Request the agent's name, employee reference number, and a unique cancellation confirmation number
- Ask the agent to send cancellation confirmation via email to your registered address
- Record the call date, time, and agent details in writing for your protection
Method 4: submit a written cancellation request by post
If you require formal written documentation of your cancellation, send a postal letter to HP's designated address:
- Draft a cancellation letter containing the following information:
- Your full name and home address
- Your registered HP account email address
- Your HP account number (visible on invoices or your account portal)
- Your printer model and serial number (optional but helpful)
- Clear statement: "I hereby cancel my HP Plus subscription effective from [today's date]"
- The date you signed the contract (if you know it)
- Send your letter via Royal Mail Special Delivery Guaranteed by 9am to prove delivery
- Standard post lacks delivery proof and may cause disputes
- Address your letter to: HP Inc., Customer Service Department, Cain Road, Bracknell, Berkshire RG12 1HN, United Kingdom
- Retain the Special Delivery receipt as evidence of posting
- Await written confirmation from HP within 10 working days
Understanding refunds and final charges
What refund you can expect following cancellation
Your refund entitlement depends on when you cancel relative to your contract start date. Within the 14-day cooling-off period, HP must refund the full subscription cost (less any ink cartridges or physical goods you received). After 14 days, refund eligibility depends on contract terms and the grounds for cancellation.
If you cancel after 14 days citing service failure or misleading marketing, Yafee advises negotiating a pro-rata refund with HP. Assuming you paid £179.88 annually and cancel six months into your contract, a fair pro-rata refund would be approximately £89.94, representing the unused portion. HP may resist; however, persisting with a complaint to Trading Standards often encourages settlement.
Handling future billing after you cancel
Once you issue a cancellation request through any method, verify that no further charges appear on your bank statement or credit card. Check your account two weeks after cancellation to confirm the subscription status shows "Cancelled" or "Inactive". Should HP continue debiting payments after your cancellation request, contact your bank immediately to dispute the charges and reference your cancellation confirmation number.
Request written confirmation from HP that your subscription has ended and no future payments will be collected. Yafee recommends saving this confirmation indefinitely, as disputes over unauthorised charges can arise months after cancellation.
Common mistakes consumers make when cancelling HP plus
Cancellation need not be stressful if you avoid these pitfalls. Most issues arise from incomplete communication or failure to retain evidence; the remedies are straightforward.
Failing to retain cancellation confirmation documents
The most prevalent error involves cancelling verbally or online and then losing the confirmation email or reference number. When disputes arise-and HP's systems sometimes lose records-you possess no evidence of your cancellation request. Yafee strongly recommends screenshotting every cancellation confirmation page, downloading your cancellation email, and storing these files in multiple locations (cloud storage, email folder, printed copy).
Cancelling through an incorrect account pathway
Some customers attempt cancellation through Instant Ink's standalone website rather than their main HP account. Whilst these systems are linked, processing times vary. Always cancel through your primary HP account portal (hp.com/account) to ensure the request reaches the correct department and processes within the guaranteed timeframe.
Neglecting to remove linked payment methods
After cancelling HP Plus, authorisation remains active on your stored payment card. If HP's billing system malfunctions, it may retry failed payments using these linked methods. After successful cancellation, log into your HP account, navigate to "Payment Methods," and remove or edit the card associated with the cancelled subscription. This action prevents accidental re-billing.
What happens after you cancel HP plus
Changes to your printer and ink delivery following cancellation
Upon cancellation, your printer remains fully functional. Cancelling HP Plus does not disable your device or restrict its capabilities. Automatic ink delivery ceases immediately; you will receive no further cartridges unless you manually reorder. Your existing printer continues printing with whatever cartridges remain installed. You may purchase replacement cartridges from HP, third-party retailers, or compatible suppliers at standard market prices.
Accessing your printer after subscription ends
Your HP printer requires no subscription to operate. You can print documents, copy, and scan without HP Plus indefinitely. If your printer carries cloud-connected features (such as remote printing via email), these remain available after cancellation. Only the automatic replenishment service and associated cloud storage benefits (where applicable to your subscription tier) terminate.
Re-subscribing to HP plus in future
Should you wish to resume HP Plus after cancellation, you can reactivate the subscription through your HP account at any point. Yafee advises exercising caution; reactivation resets your contract timeline and locks you into another commitment period. Only resubscribe if your printing habits have changed materially and the service now offers genuine value.
Comparing cancellation against staying with HP plus
Before finalising cancellation, consider this comparison between continuing your subscription and terminating it.
| Factor | Remaining with HP Plus | Cancelling HP Plus |
|---|---|---|
| Monthly cost | £4.99 to £14.99 | £0 (pay only for cartridges purchased) |
| Automatic replenishment | Yes; cartridges arrive monthly | No; you purchase cartridges when needed |
| Contract obligation | Locked in until contract ends | None; cancel anytime |
| Printing freedom | Limited by monthly page allowance | Unlimited; no overage charges |
| Best for | High-volume users with consistent needs | Low-volume users or those wanting cost control |
| Ink cartridge cost per page | £0.05 to £0.15 (included) | £0.10 to £0.20 (if purchased separately) |
Your checklist for cancelling HP plus successfully
Use this checklist to ensure you complete every cancellation step and protect yourself from billing disputes:
- Gather your HP account email address, account number, and printer model details
- Log into your HP account and locate your active subscriptions
- Confirm the cancellation date triggers within 14 days of your purchase (if applicable to your situation)
- Select your preferred cancellation method (online portal, app, telephone, or post)
- Complete the cancellation process and receive confirmation
- Save or screenshot all confirmation pages, reference numbers, and emails
- Note the cancellation date and confirmation reference in a personal record
- Wait two weeks, then verify no charges appear on your payment card
- Log into your HP account again and confirm subscription status shows "Cancelled"
- Remove the linked payment method from your HP account profile
- Retain all cancellation documentation for 12 months
- If disputes arise, escalate through your bank or contact Trading Standards
Key takeaways and next steps
HP Plus presents as a convenient service but often becomes a financial burden when actual printing volume remains minimal. The Consumer Rights Act 2015 grants you robust legal protections: you can cancel within 14 days risk-free, and you retain grounds for termination beyond that window if the service is faulty or misrepresented. Yafee has guided thousands of UK consumers through the cancellation process using the methods outlined above-online portal cancellation remains fastest and generates instant confirmation, whilst postal cancellation provides formal documentation should disputes occur later.
Before cancelling, assess your genuine printing needs and compare the ongoing cost of manual cartridge purchases against your current HP Plus tier. Many consumers discover they spend less by cancelling and buying cartridges as required. Should HP resist your cancellation request, reference the Consumer Rights Act 2015 in writing and, if necessary, escalate your complaint to your local authority's Trading Standards service or pursue Alternative Dispute Resolution.
Yafee remains committed to simplifying contract cancellation for UK consumers. Our platform has helped thousands of subscribers escape unwanted commitments and recover control over their household spending. Complete your cancellation today using the step-by-step instructions above, retain your confirmation documents, and reclaim the printing freedom you deserve.
HP contact information for cancellation
HP Customer Support Telephone: 0344 363 3000 (Monday to Friday, 08:00 to 18:00 GMT)
HP Customer Service Address: HP Inc., Customer Service Department, Cain Road, Bracknell, Berkshire RG12 1HN, United Kingdom
HP Account Portal: hp.com/account
Trading Standards Escalation: Contact your local authority Trading Standards office if HP refuses your cancellation request. Search "Trading Standards" plus your postcode at citizensadvice.org.uk for your nearest office.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel HP+?
Join over 30,000 users who already trust us.