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Frequently asked questions
Cancel Volleyball TV: The Right Way
How to cancel Volleyball TV in canada and take control of your streaming costs
What Volleyball TV is and why canadians subscribe
Volleyball TV (also known as Volleyball World TV or VBTV) is a global streaming platform that delivers live and on-demand volleyball content directly to your device. Whether you follow the Volleyball Nations League, World Championships, professional leagues from Italy and Poland, or the Beach Pro Tour, this service offers tiered access designed to match your viewing interests and budget. You can subscribe on a monthly or annual basis, with options for full content access or beach-only coverage. The platform is available to Canadian viewers through the Volleyball World website and native mobile applications on both iOS and Android.
Understanding your subscription tiers
Volleyball TV provides four distinct subscription plans, each priced in Canadian dollars. Full-content subscribers gain access to national leagues, international tournaments, and beach events worldwide. Beach-only subscribers focus exclusively on sand volleyball content. Monthly plans give you flexibility to pause or cancel at any billing cycle; annual plans offer significant savings if you commit for the full year. You can manage subscriptions directly through the Volleyball World website, or through Apple's App Store or Google Play, depending on where you signed up.
Why cancellation matters to your wallet
Subscription services accumulate quickly, and unreviewed recurring charges drain your budget fast. If Volleyball TV no longer fits your viewing habits or financial priorities, cancelling stops the next billing cycle before you're charged. Yafee exists to help you take control of every subscription you own, and that clarity starts with understanding your exact cancellation window and refund eligibility. When you know the rules, you protect yourself from surprise charges and wasted money.
Volleyball TV pricing in canada
Below are the current pricing tiers for Volleyball TV subscriptions in Canada, displayed in CAD.
| Plan | Price (CAD) | Billing cycle | What you get |
|---|---|---|---|
| Monthly (full content) | $19.99 per month | Monthly renewal | Live and on-demand volleyball: VNL, World Championships, Italian, Polish, Brazilian leagues, Beach Pro Tour |
| Annual (full content) | $6.65 per month equivalent | Annual renewal | Same full access, billed once per year (approximately 67% savings) |
| Monthly (beach-only) | $7.99 per month | Monthly renewal | Beach Pro Tour and Beach World Championships only |
| Annual (beach-only) | $3.75 per month equivalent | Annual renewal | Beach content, billed once per year (approximately 53% savings) |
How in-app pricing may differ
If you subscribed through Apple's App Store or Google Play Store, the price you see may vary slightly due to regional App Store pricing, currency conversion, and platform fees. Verify your actual charges on your credit card statement or in your subscription management portal. Some promotions or regional offers may apply, so confirm the exact amount before you commit to cancelling-you may have negotiated a lower rate than the standard price listed above.
Should you cancel Volleyball TV?
Deciding whether to cancel requires honest reflection on your viewing habits and budget alignment.
Reasons to keep your subscription
You should keep Volleyball TV if you actively watch matches, follow specific leagues or athletes, or use it as your primary source for international volleyball coverage. The annual plans offer exceptional value if you're a consistent viewer. If volleyball is a genuine passion or a significant part of your entertainment routine, the cost-per-match often justifies the ongoing subscription.
Red flags that signal cancellation time
Cancel if you haven't logged in for 30 days or longer, if you skip matches regularly, or if your budget no longer accommodates entertainment subscriptions. If you subscribed during a promotional period and the full price shocks you, cancellation removes that recurring charge. You should also cancel if you've switched to watching volleyball through another platform or if international leagues no longer interest you.
Your consumer rights and what they mean for you
In Canada, the Consumer Protection Act governs digital subscriptions and your right to cancel.
Your legal position
Under the Consumer Protection Act (Ontario and provincial equivalents across Canada), you have the right to cancel a subscription contract within 14 days of purchase without penalty, provided the service provider informed you of this cooling-off period clearly at the point of sale. Furthermore, you have the right to cancel at any time after that 14-day period by submitting a cancellation request. The law requires the service provider to acknowledge your cancellation request and cease billing within a reasonable timeframe-typically one business day. If Volleyball TV refuses to cancel your account or continues charging you after you've requested cancellation, you can escalate your complaint to your provincial consumer protection authority or the Competition Bureau of Canada.
What "reasonable notice" means in practice
Service providers must inform you of cancellation procedures before you purchase. If Volleyball TV's terms state that you must cancel by a specific date to avoid charges for the next billing cycle, that deadline is enforceable. Nevertheless, you retain the right to cancel at any time; the deadline simply affects whether you're charged for the next renewal period. If you cancel on the 25th of a month and your renewal is on the 30th, you may still owe charges for that final 5-day period if the terms allow it. Document the date and time of your cancellation request-Yafee recommends taking a screenshot of your confirmation email.
How to cancel Volleyball TV
Volleyball TV handles cancellation exclusively through its website account portal; there is no published postal address for direct cancellation requests.
Step 1: log in to your Volleyball world account
Visit the Volleyball World website and log in with the email address and password you used when you created your subscription. If you've forgotten your password, use the "Forgot Password" link to reset it via email. Ensure you're using the same account that holds your active subscription.
Step 2: navigate to your subscription management settings
Once logged in, locate your account dashboard or profile settings. Look for a section labelled "Subscriptions," "Billing," or "My Account." Click on that section to view your active subscription details, including your plan type, renewal date, and payment method.
Step 3: select your active subscription
Find your current Volleyball TV plan (full content or beach-only) in the subscription list. Click on it to open the subscription details page. You will see your renewal date, the next billing amount, and a cancellation option.
Step 4: click the cancellation button
Yafee advises that you select the option to "Cancel Subscription" or "Cancel Membership." The website will likely prompt you to confirm whether you want to cancel immediately or at the end of your current billing cycle. If you cancel mid-cycle, your access typically ends on your next scheduled renewal date-you do not receive a prorated refund for unused days in most cases.
Step 5: complete the cancellation confirmation
Read the confirmation screen carefully. Volleyball TV may offer a retention discount or ask why you're cancelling; you are not obligated to engage with these prompts. Confirm your cancellation by clicking the final "Confirm Cancellation" or "Yes, Cancel" button. The system will return you to your account dashboard, and your subscription status should now display as "Cancelled" or "Pending Cancellation."
Step 6: verify cancellation via email confirmation
Within 1 to 2 hours, you should receive a confirmation email from Volleyball World acknowledging your cancellation. This email constitutes your proof of cancellation. Save this email to your records. If you do not receive a confirmation email within 24 hours, log back in to verify that your subscription status shows as cancelled on the website.
Cancellation via apple app store or google play
If you subscribed through your mobile device's app store rather than the website, you must cancel through that platform instead of the Volleyball World website. For Apple App Store subscriptions, open the Settings app on your iOS device, tap your name, select "Subscriptions," find "Volleyball TV," and tap "Cancel Subscription." For Google Play subscriptions, open the Google Play app on your Android device, navigate to "Manage subscriptions," select "Volleyball TV," and tap "Cancel subscription." App Store cancellations take effect at your next renewal date. Yafee recommends verifying the cancellation status in your app store account within 24 hours.
What happens after cancellation
Once you cancel, your service access terminates on your renewal date; you retain full access until that date arrives.
Your access timeline after cancellation
If you cancel on Day 15 of a 30-day billing cycle, you retain full access to Volleyball TV for the remaining 15 days. Your account access ends on Day 30-the date your next billing cycle would have begun. You will not be charged for any period after that date. If you cancel during an annual subscription, your access ends on the anniversary of your subscription purchase date, not immediately.
Data and account recovery
Volleyball TV typically retains your account and watchlist for 12 months after cancellation. If you resubscribe within that period, your viewing history and saved content may still be accessible. After 12 months, the service may delete your account data. If you wish to preserve your account permanently, contact Volleyball World support before cancelling and ask whether they offer account suspension rather than full cancellation.
Re-subscription and promotional offers
After cancellation, Volleyball TV may send you promotional emails offering discounted rates to return. These offers are negotiable. If you resubscribe, you are not bound by the standard pricing shown above; you can contact Volleyball World to discuss a promotional rate before you re-activate your subscription.
Refunds and billing disputes
Refund eligibility depends on when you cancel and your plan type.
Refund eligibility within the 14-day cooling-off period
If you subscribed fewer than 14 days ago and have not yet used the service significantly, you may be entitled to a full refund under the Consumer Protection Act's cooling-off period. Submit a refund request along with your cancellation request, citing the 14-day consumer protection window. Yafee advises that you be specific: "I am requesting a full refund under the 14-day cooling-off period provided by the Consumer Protection Act." Volleyball TV must process your refund within 30 days of receiving your request.
Refunds for charges after your cancellation date
If Volleyball TV charges you after your cancellation confirmation date, you are entitled to a refund for those unauthorized charges. Collect your cancellation confirmation email and the disputed charge from your credit card statement. Contact Volleyball TV support and request a refund. If the company denies your request, file a chargeback with your credit card provider or bank within 60 days of the disputed charge.
No refund for unused days in current billing cycle
Cancellation does not trigger a prorated refund for days remaining in your current billing cycle. If you cancel on Day 10 of a 30-day month, you do not receive a refund for the remaining 20 days. Consequently, you should time your cancellation strategically: cancel on the day your renewal is scheduled, not before. This ensures you use the full final billing period before access ends.
Common mistakes to avoid when cancelling
Cancellation is straightforward, but small missteps can delay the process or leave you vulnerable to unexpected charges. Take these precautions and you'll avoid frustration.
Mistake 1: cancelling through the wrong platform
If you subscribed through the Apple App Store, cancelling on the Volleyball World website will not work. Your subscription will continue to renew on the App Store, and you will be charged accordingly. Always cancel through the exact platform where you subscribed. Check your first charge email or your payment method records to confirm which platform hosts your subscription.
Mistake 2: assuming cancellation is immediate
Cancelling your subscription does not end your access immediately. Your current billing period continues, and access terminates only at the next renewal date. If you need immediate access cessation, contact Volleyball World support directly and request an expedited termination; they may grant early access removal as a courtesy.
Mistake 3: not saving your cancellation confirmation
The confirmation email from Volleyball TV is your legal proof of cancellation. If you delete it or lose it, you have no record if a dispute arises. Save the cancellation email, screenshot your account status showing "Cancelled," and note the date and time of your cancellation in a spreadsheet or notes app. This documentation protects you if the company later claims they never received your request.
Mistake 4: ignoring promotional retention offers
Volleyball TV may contact you after cancellation with a discounted rate. If you want to stay but feel the standard price is too high, negotiate. You are not obligated to accept the original price; most streaming platforms offer returning subscribers promotional rates of 30 to 50 percent off.
Mistake 5: cancelling but forgetting to check your card
Monitor your credit card or bank account for 1 to 2 billing cycles after your access ends. Verify that Volleyball TV has not charged you after your renewal date. If an unauthorized charge appears, contact your card issuer immediately and file a chargeback if necessary.
How to escalate if Volleyball TV won't cancel
If Volleyball TV refuses to cancel or continues charging you after cancellation, you have legal remedies.
Step 1: document your cancellation request
Collect all evidence: your cancellation confirmation email, screenshots of your account showing "Cancelled" status, and copies of disputed charges. Record the date and time you submitted your cancellation request.
Step 2: contact Volleyball TV support in writing
Email Volleyball World support with the subject line "Cancellation Request and Billing Dispute." State your account email, subscription plan, cancellation date, and the nature of the problem. Attach screenshots of your account and the confirmation email. Request a response within 5 business days. Yafee recommends using a tone that is firm but professional-avoid emotional language.
Step 3: file a complaint with your provincial consumer protection authority
If Volleyball TV does not respond or refuses to cancel within 10 business days, file a formal complaint with your provincial consumer protection office. In Ontario, contact ServiceOntario Consumer Protection; in British Columbia, contact the Consumer Protection BC office; in Alberta, the Fair Trading Act is enforced by Alberta's Consumer Protection Branch. Each province maintains an online complaint portal. Provide your documentation and describe the issue clearly. The authority will investigate and may compel Volleyball TV to cancel and refund you.
Step 4: file a chargeback with your card issuer
Contact your credit card company or bank and initiate a chargeback for all unauthorized charges after your cancellation date. Provide your cancellation confirmation email and the timeline of charges. Your card issuer will dispute the charges with Volleyball TV and typically reverse them within 30 to 60 days. Furthermore, your issuer will notify you whether the dispute was successful.
Step 5: report to the competition bureau of canada
If Volleyball TV engages in a pattern of refusing cancellations or charging customers after cancellation without consent, report the conduct to the Competition Bureau of Canada at www.competitionbureau.gc.ca. The Bureau investigates unfair business practices and has the authority to take enforcement action against companies that violate consumer protection laws.
Comparing Volleyball TV to other volleyball streaming services
If you're deciding whether Volleyball TV is worth your subscription, comparing it to alternatives helps clarify the choice.
| Service | Price (CAD, monthly) | Content | Cancellation ease |
|---|---|---|---|
| Volleyball TV (VBTV) | $19.99 full / $7.99 beach | VNL, World Championships, pro leagues, Beach Pro Tour | Website portal; 14-day cooling-off |
| Sportradar Play | $9.99 | Selective international matches, regional leagues | Website portal; responsive support |
| FloSports | $12.99 USD (approximately $17.50 CAD) | Volleyball, wrestling, mixed sports | Website portal; 7-day trial cancellation |
| YouTube TV / Sling TV | $18.00-$42.00 CAD | Live TV with selective volleyball coverage | Website portal; no cooling-off period |
Cancellation checklist for Volleyball TV
Use this checklist to ensure you complete all necessary steps and protect your account and billing.
- Log in to your Volleyball World account with your email and password.
- Reset your password if needed using the "Forgot Password" link.
- Navigate to your account dashboard and locate the "Subscriptions" or "Billing" section.
- Confirm your plan type (full content or beach-only) and renewal date.
- Click on your active Volleyball TV subscription and select "Cancel Subscription."
- Confirm whether you want to cancel immediately or at the end of your billing cycle.
- Most users should select "cancel at end of cycle" to maximize the value of their final payment.
- Click "Confirm Cancellation" and wait for the system confirmation screen.
- Your subscription status should now display as "Cancelled."
- Save a screenshot of your account showing "Cancelled" status and note the date and time.
- This is your proof of cancellation.
- Check your email (including spam) for a cancellation confirmation from Volleyball World.
- If you do not receive one within 24 hours, log back in and verify status on the website.
- Monitor your credit card or bank account for 1 to 2 billing cycles after your renewal date.
- Verify that no charges appear after your access end date.
- If a dispute arises, contact your card issuer or file a complaint with your provincial consumer protection authority.
- Reference your cancellation confirmation email and disputed charge dates.
Cancellation address and support contact
Volleyball TV does not publish a dedicated postal cancellation address, as the service processes all cancellations exclusively through its website account portal. If you require written correspondence for your records, you may address formal complaints to Volleyball World's registered office. Yafee recommends contacting Volleyball World support via email at support [at] volleyballworld [dot] tv or through the contact form on the Volleyball World website. When writing, include your account email, subscription plan, and renewal date. Request written acknowledgment of your cancellation request within 5 business days.
For escalation, contact your provincial consumer protection authority or the Competition Bureau of Canada. In Ontario, reach out to ServiceOntario Consumer Protection at 1-800-889-9768. Yafee has helped thousands of consumers cancel subscriptions cleanly and recover unauthorized charges by documenting their requests, understanding their legal rights, and pursuing escalation through the proper authorities. Your cancellation is a straightforward transaction when you follow the correct procedure, save your confirmations, and know the law that protects you. Take action today to reclaim control of your streaming budget.