Barstool is a digital media company that creates sports, pop culture, and lifestyle content across multiple platforms, including websites, podcasts, and mobile apps. The service offers both free content and paid digital subscriptions, alongside merchandise bundles such as their monthly shirt subscription. If you signed up for premium digital content access or recurring merchandise shipments, you are paying a recurring fee each month or year-and if that arrangement no longer aligns with your budget or interests, you have every legal right to stop.
Whether you subscribed directly through Barstool's website, via the Apple App Store on your iPhone or iPad, or through Google Play on an Android device, the cancellation process differs by platform. At Yafee, we help Canadian consumers navigate subscription terminations across dozens of services, and we know that unclear cancellation paths often trap people into paying longer than intended. This guide walks you through every method, highlights common traps, and shows you exactly how to protect your wallet and enforce your legal rights.
Common reasons to cancel Barstool
You might cancel because the content no longer matches your interests, you are trimming monthly subscriptions to cut costs, or your promotional period has expired. Perhaps you subscribed on impulse and realized it was not for you. Whatever your reason, cancelling promptly prevents unwanted charges and locks in your access through the end of your current billing period.
What you should know before cancelling
Barstool's official policy states that all payments are non-refundable once processed. This means if you cancel mid-month or mid-year, you will not receive a prorated refund for the unused portion of your subscription. You retain full access until your current billing period ends, but you will not receive money back. Understanding this upfront helps you make the right decision about when to cancel.
Here are the current subscription plans and charges for Canadian subscribers.
| Plan name |
Price (CAD) |
Billing cycle |
What is included |
| Shirt of the Month (merchandise) |
$20.00 |
Monthly (minimum 2 months) |
One branded T-shirt delivered monthly; recurring until you cancel |
| Annual Digital Subscription |
$244.40 |
Once per year |
Full access to Barstool digital content and premium features |
| Monthly Digital Subscription |
$24.44 |
Monthly |
Full access to Barstool digital content and premium features |
Pricing and plan availability can change, and Barstool may offer seasonal promotions or bundles. If you are unsure which plan you are on, log into your account or check your payment method's transaction history to confirm the exact amount and frequency you are being charged.
Your consumer rights in canada and refund protections
Canadian consumer protection law grants you specific rights when purchasing online or at a distance, and you should understand these protections before you cancel.
The 14-day cooling-off period in canada
Under federal consumer protection rules and several provincial consumer protection acts-particularly the Consumer Protection Act in Ontario and similar legislation in other provinces-online purchases made via distance contracts may qualify for a limited 14-day "cooling-off" or withdrawal period. This means if you purchased your Barstool subscription through their website and you cancel within 14 days of purchase, you may be entitled to a full refund, even if Barstool's terms state "no refunds."
The practical application depends on whether your provincial consumer protection legislation treats digital subscriptions as eligible distance contracts. Digital services are sometimes exempt from the cooling-off period if access begins immediately upon purchase. However, Barstool must clearly disclose this exemption in their terms and conditions before you complete your purchase. If they did not explicitly warn you that the digital service exemption applied, you may still have grounds to request a refund under provincial law.
Refund rights under the competition act
The Competition Act (federal) prohibits false, misleading, or deceptive representations about refund policies. If Barstool advertises a refund policy that differs from what their terms actually provide, you can escalate your complaint to the Competition Bureau, which enforces consumer protection at the federal level. Furthermore, if Barstool delays your refund or refuses to process it without valid legal grounds, you have the right to file a complaint with your provincial consumer protection authority.
Your legal position on cancellation and refunds
You have the right to: Cancel your subscription at any time, effective at the end of your current billing period. You have the right to request a refund within 14 days of purchase if you live in a province with a cooling-off period and the exemption for digital services was not clearly disclosed. You have the right to receive written confirmation of your cancellation. You have the right to escalate disputes to the Competition Bureau (federal) or your provincial consumer protection authority if Barstool refuses to honour these rights.
You do not have the right to: Receive a prorated refund for unused portions of your subscription after the 14-day cooling-off period expires, unless you can demonstrate fraud, misrepresentation, or a material breach of contract by Barstool.
Your cancellation method depends on where you subscribed-directly on Barstool's website, through the Apple App Store, or via Google Play. Follow the method that matches your subscription source.
Method 1: cancel Barstool directly via their website or account
If you subscribed directly through Barstool's website or logged in with an email address, use this method.
- Log into your Barstool account using your email address and password
- Visit barstool.com (or the Barstool portal where you created your account)
- Enter your email and password in the login fields
- If you forgot your password, click "Forgot password?" and reset it via email
- Navigate to your account settings or subscription management section
- Look for "Account," "Settings," "My Subscriptions," or "Billing" in the main menu or user profile icon
- Select the option that shows your active subscriptions or recurring charges
- Locate your active Barstool subscription in the list
- Identify which plan you are subscribed to (Shirt of the Month, Digital Subscription, etc.)
- Confirm the current billing amount and next renewal date
- Select "Cancel," "Cancel subscription," or "Unsubscribe"
- Click the cancellation button next to your active plan
- Barstool may ask you why you are cancelling-you can leave this blank or provide feedback
- Confirm your cancellation
- Review the final confirmation message, which should state your access end date
- You will typically see a message such as: "Your subscription will end on [date]. You have access until then."
- Save and print your confirmation
- Take a screenshot or print the confirmation page for your records
- Barstool should send a confirmation email within 24 hours-save this email as proof
Method 2: cancel via apple app store (iPhone or iPad)
If you subscribed to Barstool through the Apple App Store, you must cancel through your Apple account settings, not through the app itself.
- Open the App Store on your iPhone or iPad
- Tap the App Store icon on your home screen
- Tap your user profile icon (usually in the top-right corner)
- Select "Account" or "Profile"
- Select "Subscriptions"
- You will see a list of all your active App Store subscriptions
- Find and tap your Barstool subscription
- Look for "Barstool" or the specific plan name in your subscriptions list
- Confirm the renewal date and current price
- Tap "Cancel subscription" or "Edit"
- The exact wording depends on your iOS version
- Select the cancellation option
- Confirm your cancellation
- Apple will ask if you are sure; select "Confirm" or "Yes, cancel"
- Your subscription will end at the end of your current billing period
- Verify cancellation
- Return to the Subscriptions list and confirm Barstool no longer appears as active
- Apple sends a confirmation email to your Apple ID-save this as proof
Method 3: cancel via google play (Android)
If you subscribed via Google Play on an Android device, cancel through your Google Play account.
- Open the Google Play Store app on your Android device
- Tap the Play Store icon on your home screen
- Tap your user profile icon (top-right)
- Select "Manage your Google Account" or "Payments and subscriptions"
- Tap "Subscriptions" or "Manage subscriptions"
- You will see all your active Play Store subscriptions
- Select the Barstool subscription
- Tap "Barstool" or the specific plan name
- Review the renewal date and current charge amount
- Tap "Cancel subscription"
- Google will confirm the cancellation terms
- Confirm your cancellation
- Select "Cancel subscription" again to finalize
- Your subscription ends at the end of your current billing period
- Verify cancellation
- Return to your subscriptions list and confirm Barstool is no longer listed as active
- Google sends a confirmation email to your associated Gmail account
Cancellation does not end your access immediately; instead, it stops future charges while preserving your access through the current billing period.
Access after cancellation
After you cancel, you retain full access to all Barstool content and features until the end of your current billing period. For example, if you subscribed on the 15th of the month and cancel on the 20th, you keep your access through the end of that month. Your account will then revert to free-access only (if Barstool offers free content) or full account lock, depending on the service. Barstool will not charge you again after your current period ends.
Confirming your cancellation
Within 24 hours of cancelling, you should receive a confirmation email from Barstool (or Apple/Google, depending on your platform). This email will state your cancellation date and access end date. Save this email and any screenshots you took during the cancellation process. If you do not receive a confirmation email within 2 business days, log back into your account and verify the subscription still shows as "Cancelled" or "Inactive." If it appears active, repeat the cancellation steps.
Monitoring your payment method
Check your credit card, debit card, or PayPal statement 5 to 10 business days after your scheduled access end date. Verify that Barstool has not charged you again. If an unauthorized charge appears after your cancellation date, contact your bank or payment processor immediately and file a chargeback dispute. You can also escalate the issue to Yafee or to your provincial consumer protection authority if Barstool refuses to reverse the charge.
Barstool's standard policy forbids refunds after 14 days, but you may qualify for an exception under Canadian consumer protection law.
Refund eligibility: the 14-day window
If you purchased your Barstool subscription within the last 14 days and you live in a province with a cooling-off period for distance contracts, you may qualify for a full refund. This applies only if Barstool did not explicitly disclose that digital services are exempt from the cooling-off period. Check your confirmation email and the terms and conditions you agreed to at purchase. If the exemption was not clearly stated before you paid, you have grounds to request a refund.
How to request a refund
- Gather your purchase proof
- Locate your order confirmation email from Barstool
- Note the exact purchase date, amount paid, and subscription plan name
- Take a screenshot of your bank or payment processor statement showing the charge
- Contact Barstool's customer support
- Visit barstool.com and look for "Contact us," "Support," or "Help" links
- Send an email or submit a form requesting a refund and explaining that you purchased within 14 days
- Reference the provincial consumer protection legislation (e.g., Ontario's Consumer Protection Act) if your province has a cooling-off period
- Include your order number, purchase date, and the reason for your refund request
- Allow Barstool 10 business days to respond
- Barstool's customer service should reply within this timeframe
- If they deny your refund, ask for the specific legal or contractual reason in writing
- If Barstool refuses, escalate to your provincial consumer protection authority
- Contact your province's consumer protection office (for example, ServiceOntario for Ontario consumers)
- File a formal complaint and provide all documentation: purchase proof, cancellation confirmation, and Barstool's denial
- Your provincial authority can investigate and compel Barstool to refund you if they find a violation
- If provincial escalation does not resolve the issue, contact the Competition Bureau
- File a complaint at competitionbureau.gc.ca if you believe Barstool misrepresented its refund policy or engaged in deceptive marketing
- The Competition Bureau enforces federal consumer protection law and can pursue formal action against the company
Cancelling a subscription can feel stressful, but most pitfalls are avoidable with the right approach. Here are the traps that catch most people-and how to sidestep them.
Mistake 1: not saving your cancellation confirmation
Many people cancel but do not save proof. If a charge appears later and you lack documentation, disputing it becomes harder. As soon as you complete cancellation, screenshot the confirmation page and save the confirmation email. Forward this email to yourself or print it. This proof becomes essential if you later need to dispute a charge with your bank or escalate to a consumer protection authority.
Mistake 2: assuming cancellation happens instantly
Cancellation in Canada does not end your subscription immediately. You keep access through the end of your current billing cycle. If you cancel on the 10th of a month but your cycle renews on the 20th, you will be charged one more time on the 20th before access cuts off. Calculate your renewal date first, and cancel far enough in advance to avoid a final unwanted charge if you prefer.
Mistake 3: cancelling through the app instead of account settings
Some people delete the Barstool app from their phone, believing that stops the subscription. It does not. The subscription continues charging your payment method. You must cancel through your Barstool account, Apple Account, or Google Play account-not by deleting the app.
Mistake 4: ignoring the 14-day refund window
If you are within 14 days of purchase, do not simply accept Barstool's "no refunds" policy. Canadian consumer protection law may override that policy. Request a refund immediately if you are in the cooling-off period. Once 14 days pass, your legal grounds for a refund weaken significantly.
Mistake 5: not following up on confirmation
Cancel, receive a confirmation, and then move on-but do not check back. If the cancellation did not process correctly, you will find out only when the next charge hits. Log in 2 or 3 days after cancelling to confirm your subscription status still shows as "Cancelled" or "Inactive." This takes 30 seconds and prevents surprise charges.
Before you cancel, weigh the value you are getting against the cost.
| Reason to keep |
Reason to cancel |
| You actively watch or read Barstool content daily |
You rarely log in or open the app |
| You value exclusive podcasts or behind-the-scenes access |
Free content on YouTube or social media covers your needs |
| The monthly merchandise fits your style and wardrobe |
You never wear the shirts or have stopped enjoying them |
| You are in an active promotional period (discounted rate) |
Your promotional discount has ended and the full price is not justified |
| You enjoy supporting the creators and community |
Budget cuts require cancelling non-essential subscriptions |
If you answered "cancel" to most of these, proceeding with termination makes financial sense. Barstool content is available in free form across their website and social media platforms, so cancelling premium access does not cut off your ability to follow the brand entirely.
Cancellation checklist: ensure you get it right
Use this checklist to confirm you have completed every necessary step.
- I have logged into my Barstool account (or Apple/Google account) and located my active subscription
- I have confirmed my current billing amount and next renewal date
- I have clicked "Cancel subscription" and received an on-screen confirmation message
- I have taken a screenshot of the confirmation page
- I have saved the cancellation confirmation email sent by Barstool (or Apple/Google)
- I have noted my access end date (the date the subscription stops charging)
- I have logged back into my account 2 to 3 days later to verify the subscription shows as cancelled or inactive
- I will monitor my payment method for 10 days after the access end date to confirm no additional charge appears
- If a charge appears after the scheduled end date, I will contact my bank within 60 days to dispute it
- If Barstool refuses to honour my cancellation, I will escalate to my provincial consumer protection authority
What yafee can help you with
Cancelling a subscription should be straightforward, but companies do not always make it easy. Yafee has helped thousands of Canadians navigate subscription cancellations across streaming services, membership boxes, digital subscriptions, and more. If Barstool refuses to cancel your account, denies a refund you are legally entitled to, or continues charging you after you have cancelled, Yafee can guide you through the next steps, including how to file a complaint with your provincial consumer protection authority or the Competition Bureau.
For more assistance with cancellations, Yafee publishes detailed guides for dozens of popular services. Whether you are cancelling a magazine subscription, a fitness app, or a merchandise box, Yafee's contract law specialists can walk you through your rights and options.
If your cancellation does not go through, or if you believe a charge is unauthorized, contact Barstool directly before escalating.
Barstool customer support contact information
Barstool does not publish a standard mailing address for Canadian customer service, but you can reach their support team through their website contact form. Visit barstool.com and look for "Contact us," "Help," or "Support." Submit your request with your account email, order number, and specific issue (cancellation not processed, unauthorized charge, refund request). Barstool typically responds within 5 to 10 business days.
If you prefer to send a formal written notice or registered mail for a refund or billing dispute, gather the following information first: your full name, account email, order number, purchase date, amount charged, and a clear description of your issue. Yafee recommends sending registered mail (with signature confirmation) if Barstool's email support does not resolve the matter within 10 days.
Escalation to provincial and federal authorities
If Barstool does not respond or refuses to honour your legal rights, you have two escalation routes:
- Provincial consumer protection authority: Contact your province's consumer protection office (for example, the Service Ontario Consumer Relations Centre for Ontario residents, or the Ministry of Consumer Services equivalent in your province). File a formal complaint with proof of your purchase, cancellation attempt, and Barstool's response. Your provincial authority can investigate and compel a refund if warranted.
- Competition Bureau (federal): If you believe Barstool engaged in deceptive marketing, misrepresented its refund policy, or violated the Competition Act, file a complaint at competitionbureau.gc.ca. Include all documentation. The Competition Bureau investigates consumer complaints and can pursue legal action.
Dispute resolution through your payment provider
If Barstool continues charging you after cancellation, contact your bank or payment processor (credit card company, debit card issuer, or PayPal). File a chargeback or dispute for any unauthorized charges. Most payment processors offer a 60-day window to dispute charges. Provide your cancellation confirmation and proof of your refund request to strengthen your case.
Final summary: take control of your subscriptions
Cancelling Barstool in Canada is a straightforward process-but only if you know your rights and follow the correct steps for your subscription platform. Whether you subscribed through Barstool's website, Apple App Store, or Google Play, cancellation happens in minutes. The key is to save proof, monitor your payment method, and understand that you retain access through the end of your current billing cycle.
Remember: if you purchased within 14 days, you may qualify for a full refund under provincial consumer protection law, regardless of Barstool's stated policy. If Barstool refuses to cancel or refund you, escalate to your provincial consumer protection authority or the Competition Bureau. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover refunds they were legally entitled to. Take the steps outlined in this guide, keep your confirmation emails, and do not hesitate to escalate if the company does not respond. Your wallet-and your legal rights-are worth protecting.