Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Senses, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Senses in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Senses
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Senses subscription with zero hassle
1
Fill in the form
Give us your details and those of your Senses subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Senses. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Senses refuses your cancellation.
Frequently asked questions
Cancel Senses: Step-by-Step Guide
How to cancel Senses and stop unwanted charges in canada
What Senses is and why cancellation matters
Senses is a subscription-based wellness application that delivers guided meditation, breathwork, and mindfulness programs to your phone or web browser. You can choose from weekly, monthly, quarterly, or annual membership tiers, each granting unlimited access to their content library. The service operates on automatic renewal, meaning your payment method gets charged repeatedly until you actively cancel your subscription. Understanding how to cancel Senses protects you from ongoing charges you no longer want.
If you have signed up and discovered that Senses does not align with your wellness goals, or if the recurring cost no longer fits your budget, you have multiple cancellation paths available to you. At Yafee, we understand that ending a subscription can feel uncertain, but cancellation is your legal right as a consumer. You are taking control of your spending and your time. That is empowerment backed by Canadian consumer protection law.
Common reasons people cancel Senses
You might cancel because the guided programs do not match your learning style, you prefer live instruction over recorded content, or you have found a free alternative that serves your needs equally well. Cost is another legitimate reason. At C$18.99 per month, that represents nearly C$228 annually, which compounds when combined with other subscriptions. Some users report that the app interface feels difficult to navigate, or they simply do not use the service frequently enough to justify the expense. Whatever your reason, Yafee is here to walk you through the cancellation process step by step, so you do not remain locked in a payment loop.
Senses pricing plans in canada
Understanding what you are paying for helps you decide whether you truly need to cancel or if downgrading to a cheaper tier makes sense first.
| Plan | Price (CAD) | Billing cycle | Cost per week | Best for |
|---|---|---|---|---|
| 1 week | C$18.99 | Weekly | C$18.99 | Testing the platform |
| 1 month | C$18.99 | Monthly | C$4.75 | Best value for casual users |
| 3 months | C$38.99 | Quarterly | C$3.00 | Committed users wanting savings |
| 1 year | C$76.99 | Annual | C$1.48 | Biggest discount, requires yearly commitment |
If you are on the annual plan and considering cancellation, downgrading to the monthly option first might preserve your access while reducing your financial commitment. However, most users who want to stop spending choose full cancellation instead. Yafee advises reviewing your current plan before proceeding, so you understand exactly when charges will stop.
Your consumer rights under canadian law
Your right to cancel Senses is grounded in the Consumer Protection Act (CPA), which applies across Canadian provinces and protects you from unfair subscription practices.
Legal framework protecting your cancellation
Under the Competition Act and provincial Consumer Protection legislation, you have the explicit right to cancel any subscription service. Furthermore, the CPA requires that companies make cancellation as easy as the sign-up process. Consequently, if Senses allowed you to subscribe with one click, they must allow you to cancel with similarly simple steps. You do not need a reason, and you are not required to pay early termination fees beyond charges already accrued.
The Competition Bureau Canada, the federal enforcement body for consumer protection in Canada, has stated clearly that automatic renewal clauses are only valid if consent is informed and cancellation is simple. Senses must not hide cancellation options, charge hidden fees, or require you to contact customer service if a self-service option exists in the app or on their website.
Your legal position
You have the right to cancel Senses at any time. Your subscription will end at the close of your current billing period, and you will not be charged for any period after cancellation is confirmed. If Senses continues to charge you after you have submitted a valid cancellation request, you may file a complaint with the Competition Bureau Canada or your provincial consumer protection agency. You may also dispute the charges with your bank or credit card issuer under chargeback protection. Yafee recommends keeping your cancellation confirmation email as proof of your request.
How to cancel Senses: step-by-step for each method
Your cancellation method depends on where you signed up and how you access the service.
Cancel through the Senses app or website
This is the fastest and most direct route if you manage your subscription through Senses' own platform.
- Open the Senses app on your phone or visit the Senses website and log in with your email and password.
- If you forget your password, select "Forgot password" and follow the reset link sent to your email.
- Locate your profile menu, typically shown as a profile icon in the top-right corner or bottom navigation bar.
- On mobile, this may appear as "Me", "Account", or your initials in a circle.
- On desktop, look for your email address or account name in the navigation.
- Tap or click "Subscription", "Billing", "Manage subscription", or "Account settings" depending on your app version.
- These labels vary slightly between iOS, Android, and web versions.
- Scroll down to find the "Cancel subscription", "End membership", or "Delete account" button.
- Read any exit survey or retention offer presented, but these are optional and do not prevent cancellation.
- Select the cancellation button and confirm your request.
- Senses will ask you to confirm once more-this is standard practice.
- Check your email immediately for a cancellation confirmation message.
- This email is your proof of cancellation. Keep it for your records.
- Your access continues until the end of your current billing period.
Cancel if you subscribed through apple app store (iOS)
If you signed up via your Apple account, you must cancel through your Apple ID settings, not through the Senses app itself.
- Open the Apple App Store app on your iPhone or iPad.
- Do not attempt to cancel within the Senses app-this will not work.
- Tap the profile icon in the top-right corner of the App Store.
- You will see a picture or initial at the top of your screen.
- Select "Subscriptions" from the menu that appears.
- A list of all your active app subscriptions will display.
- Find "Senses" in the list and tap it.
- You will see your subscription tier and renewal date.
- Tap "Cancel subscription" or "Cancel free trial".
- Apple will offer options to downgrade or keep the subscription-you can ignore these.
- Confirm your cancellation.
- Apple sends a cancellation confirmation email to your Apple account email address.
- Your Senses access ends immediately if you are on a free trial, or at the end of the current billing period if you are paying.
Cancel if you subscribed through google play (Android)
If you signed up via your Google account, you must cancel through Google Play, not inside the Senses app.
- Open the Google Play Store app on your Android device.
- Do not attempt to cancel within Senses-the app itself has no cancellation button for Play Store subscriptions.
- Tap your profile icon in the top-right corner.
- You will see a picture or initial.
- Select "Payments and subscriptions".
- This menu shows all your active subscriptions.
- Tap "Subscriptions" to view the full list.
- Senses will appear here if you subscribed through Google Play.
- Select "Senses" and review your subscription details.
- You will see your plan type and renewal date.
- Tap "Cancel subscription".
- Google Play may offer downgrade or retention options-you can skip these.
- Confirm cancellation.
- Google sends a confirmation email to your Google account email address.
- Your access ends at the end of the current billing period.
Cancel by contacting Senses customer support
If the app or website cancellation method does not work, or if you prefer to cancel by mail, contact Senses directly at their Toronto studio address.
- Prepare a cancellation letter in writing that includes:
- Your full name
- Your email address associated with the Senses account
- Your phone number (optional but helpful for verification)
- A clear statement: "I wish to cancel my Senses subscription effective immediately" or "at the end of my current billing period"
- The date you are sending the letter
- Send your letter via registered mail (with return receipt requested) to ensure proof of delivery:
- Senses Studio
Toronto, Ontario
Canada - Registered mail costs approximately C$15.00 and provides documented proof that Senses received your cancellation request.
- Senses Studio
- Keep the postal receipt and tracking number with your letter copy.
- This becomes your legal proof of cancellation if any dispute arises.
- Allow 5 to 10 business days for Senses to process your cancellation.
- Follow up via email if you do not receive confirmation within this window.
- Request confirmation by email once Senses receives your letter.
- Reply to their confirmation and ask them to confirm the cancellation date in writing.
What happens after you cancel Senses
Cancellation does not mean instant removal-understanding the timeline protects you from unexpected charges.
Your access period after cancellation
When you cancel Senses, your subscription does not end immediately. Instead, your access continues until the end of your current billing period. For example, if you cancel on the 15th of a month and your renewal date is the 30th, you retain full access until the 30th. On the 31st, your access is removed and no charge occurs. This grace period is standard across Canadian SaaS platforms and is legally required to ensure you receive the service you have already paid for.
Refunds and pro-rata charges
Senses does not offer refunds for partial billing periods under their standard terms. Consequently, if you cancel mid-cycle and want to recover unused fees, you must contact Senses directly and request a pro-rata refund. Yafee advises that Canadian consumer protection law does allow you to request a refund for services not rendered if you can demonstrate that you did not receive value. If Senses refuses, you may dispute the charge with your bank within 120 days of the transaction.
Monitor your bank account
After cancellation, check your credit card or bank account for the next 2 to 3 billing cycles to confirm that Senses has stopped charging you. If a charge appears after your cancellation date has passed, contact your bank immediately to dispute it and ask Senses for a refund. Yafee recommends taking a screenshot of your cancellation confirmation email so you have proof to share with your financial institution.
Common cancellation mistakes to avoid
Cancellation is straightforward when you follow the right steps, and Yafee is here to help you avoid pitfalls that keep subscriptions active longer than intended.
Deleting the app without cancelling
Removing the Senses app from your phone does not cancel your subscription. Your payment method remains linked to your account, and charges continue every month. You must explicitly cancel through the app, the website, your payment provider (Apple or Google), or by contacting Senses directly. Deletion alone is not enough.
Assuming a free trial automatically ends
If you signed up for a free trial, Senses will convert you to a paid subscription automatically when the trial period expires unless you cancel beforehand. Mark your calendar with your trial end date and cancel before that date if you do not want to be charged. Many users forget this step and wake up to unexpected charges.
Not keeping cancellation confirmation
If you cancel via the app or website, save the confirmation email or take a screenshot of the cancellation confirmation page. This is your legal proof that you submitted a valid cancellation request. Without proof, disputing erroneous charges becomes difficult. Yafee advises that you forward this confirmation to your email account as a backup.
Cancelling on the wrong platform
If you subscribed through Apple App Store or Google Play, you must cancel through that platform, not through the Senses website or app. Attempting to cancel in the wrong place will fail silently, and you will continue to be charged. Double-check where you signed up before cancelling.
Refund rights and dispute resolution
Canadian consumer law and payment processor agreements protect you if Senses continues charging you after a valid cancellation.
Requesting a refund directly from Senses
If you are charged after your cancellation date, contact Senses customer support immediately with your cancellation confirmation email and the date of the erroneous charge. Request a refund for the unwanted charge. In accordance with the Competition Act, Senses must not impose restocking fees or other penalties for cancellation, and they must honour valid cancellation requests within a reasonable timeframe.
Disputing charges with your bank or credit card issuer
If Senses refuses to refund an unwanted charge, contact your bank or credit card company and request a chargeback. You have up to 120 days from the transaction date to initiate a dispute. Provide your bank with your cancellation confirmation email and proof that you did not authorize the subsequent charge. Your financial institution will investigate and reverse the charge if your claim is valid. This is your legal recourse under Canadian banking regulations.
Filing a complaint with the competition bureau canada
If Senses engages in unfair subscription practices-such as making cancellation difficult, hiding cancellation options, or continuing to charge after a valid cancellation request-you may file a formal complaint with the Competition Bureau Canada. The Bureau investigates violations of the Competition Act and can take enforcement action against companies that violate consumer protection rules. Filing a complaint is free and helps protect other consumers from the same deceptive practices.
Cancellation timeline and key dates
Keep track of these dates to ensure your cancellation is processed correctly and no unexpected charges occur.
| Event | Timeframe | Action required |
|---|---|---|
| Submit cancellation request | Today | Cancel through app, website, payment provider, or registered mail |
| Receive confirmation email | Same day (app/web) or 1-5 days (mail) | Save the email or screenshot as proof |
| Access continues until | End of current billing period | Enjoy the service for the time you have paid |
| Final charge posts | On renewal date (before cancellation takes effect) | Expect this charge-it is for the period already used |
| No new charges appear | After current period ends | Monitor your account for 2-3 cycles |
| Dispute erroneous charge | Within 120 days of charge | Contact your bank if unwanted charges continue |
How to stay organized during cancellation
Yafee recommends using this checklist to ensure you complete every step and avoid costly mistakes.
Pre-cancellation checklist
- Identify where you signed up (Senses app, Apple App Store, Google Play, or website)
- Log in to your Senses account and verify your subscription tier and renewal date
- Check your bank account or credit card for the payment method linked to Senses
- Review any upcoming charges before you cancel
During cancellation checklist
- Follow the correct cancellation method for your sign-up platform
- Confirm your cancellation request twice (if prompted)
- Save the confirmation email or take a screenshot of the confirmation page
- Note the date and time you submitted your cancellation
- Record the confirmation number if Senses provides one
Post-cancellation checklist
- Review your email for a cancellation confirmation from Senses within 24 hours
- Mark your calendar with your final access date (end of current billing period)
- Monitor your bank account for the next 2 to 3 billing cycles
- Keep all cancellation documentation for at least 12 months
- If a charge appears after your access date, contact your bank immediately
Comparing cancel options: which method is best for you
Your ideal cancellation method depends on your sign-up platform and preference for speed versus documentation.
| Cancellation method | Speed | Documentation | Best if… |
|---|---|---|---|
| App or website | Instant | Email confirmation | You signed up directly with Senses and want immediate confirmation |
| Apple App Store settings | Instant | Email confirmation | You subscribed via Apple on iPhone or iPad |
| Google Play settings | Instant | Email confirmation | You subscribed via Google on Android |
| Registered mail | 5-10 days | Strongest legal proof | You want documented proof for a potential dispute or refund claim |
| Customer support email | 1-3 days | Email chain as proof | The app method fails or you prefer written correspondence |
Senses contact information for cancellation by mail
If you choose to cancel by registered mail, send your written cancellation request to the Toronto studio address below. Yafee advises using registered mail with return receipt requested to ensure Senses receives your cancellation letter and you have proof of delivery.
Senses Studio
Toronto, Ontario
Canada
Include your full name, email address, and phone number in your letter. State clearly that you wish to cancel your subscription. Keep a copy of your letter and the postal tracking receipt for your records. Registered mail typically arrives within 5 to 10 business days, and you should receive a confirmation email from Senses within that timeframe.
Summary and next steps
Cancelling Senses is your right under Canadian consumer protection law, and you do not need a reason or permission from Senses to end your subscription. Your cancellation will take effect at the end of your current billing period, and no further charges will occur after that date. Choose the cancellation method that matches your sign-up platform, keep your confirmation email, and monitor your account for 2 to 3 cycles to ensure no unwanted charges appear.
If Senses continues to charge you after a valid cancellation or refuses to process your request, you have legal recourse through your bank's chargeback process or by filing a complaint with the Competition Bureau Canada. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover erroneous charges by following these exact steps. Your financial control is non-negotiable, and Yafee is here to ensure you take back that control today.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Senses?
Join over 30,000 users who already trust us.