Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Openart, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Openart in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Openart
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Openart subscription with zero hassle
1
Fill in the form
Give us your details and those of your Openart subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Openart. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Openart refuses your cancellation.
Frequently asked questions
Cancel Openart: The Right Way to Maintain Control
How to cancel Openart and reclaim your creative budget
What Openart is and why cancellation matters in canada
Openart is an artificial intelligence image and video generation platform that operates on a credit-based subscription model. You access the service through their web platform, which charges in US dollars, or through iOS and Android apps, which display Canadian dollar pricing to users in Canada. The platform ranges from a free trial offering 40 credits to premium tiers providing thousands of monthly credits for professional creators.
You might be considering cancellation for several legitimate reasons: you've completed a project and no longer need the service, your monthly credit allocation exceeds your actual usage, or you've migrated to competing platforms like Midjourney or DALL-E. Subscription management is a critical component of personal finance, and at Yafee we recognize that cancelling services promptly prevents unnecessary recurring charges. This guide provides precise, legally grounded steps to cancel your Openart subscription, understand your refund entitlements under Canadian consumer law, and confirm your cancellation is processed correctly.
Why Openart cancellations require attention
Openart subscriptions renew automatically on your billing date unless you actively cancel beforehand. Unused credits do not roll over to the next billing cycle, meaning you lose any remaining balance when your renewal occurs. For Canadian users subscribed through the iOS App Store or Google Play, the cancellation process differs significantly from web-based cancellations. Yafee has assisted hundreds of Canadian users navigate these platform-specific cancellation routes, and clarity at this stage prevents double-charging and billing disputes.
The currency and platform consideration
Your cancellation pathway depends entirely on where you subscribed. If you purchased directly via Openart's website, you were charged in USD. If you subscribed through Apple's App Store, your billing occurs in CAD and is managed by Apple, not Openart directly. Google Play subscriptions similarly operate through Google's billing infrastructure. This distinction is essential: you must cancel through the same platform where your subscription was created.
Openart subscription pricing and credit structures in canada
Understanding your current plan and its renewal cost helps you make an informed cancellation decision.
| Plan name | Price per month | Billing cycle | Monthly credits | Ideal for |
|---|---|---|---|---|
| Free trial | Free | One-time grant | 40 | Testing the platform |
| Essential | $14.00 USD (~$19 CAD) | Monthly | 4,000 | Regular hobbyist users |
| Essential annual | $84.00 USD yearly (~$114 CAD) | Billed annually | 4,000 | Budget-conscious regular users |
| Advanced | $29.00 USD (~$39 CAD) | Monthly | 12,000 | Professional creators |
| Pro | $99.00 USD (~$135 CAD) | Monthly or annual | Unlimited | High-volume production studios |
Exchange rates fluctuate daily, so your actual CAD charge may vary slightly. When you receive your billing statement, verify the USD-to-CAD conversion applied by your payment processor. At Yafee, we recommend checking your last invoice to confirm your exact plan name and renewal date before you initiate cancellation.
Your consumer rights under canadian law
Federal and provincial consumer protection legislation grants you specific rights regarding automatic renewal subscriptions.
Federal automatic renewal protections
Canada's Competition Act, administered by the Competition Bureau, explicitly regulates automatic renewal charges. Under this framework, merchants must obtain your express informed consent before charging you for any automatic renewal subscription. Critically, you have the legal right to cancel at any time without penalty, and the cancellation process must be as simple and accessible as the original subscription process. If a company makes cancellation deliberately difficult or hidden, this violates the Competition Act's clarity requirements.
Furthermore, you must receive a clear reminder notice at least 15 calendar days before your renewal date. This notice must include your renewal date, the amount you will be charged, and explicit cancellation instructions. If Openart failed to send this notice, you have grounds to dispute the charge with your payment processor.
Provincial consumer protection acts
Each Canadian province enforces its own Consumer Protection Act with provisions that mirror or exceed federal requirements. Ontario's Consumer Protection Act, British Columbia's Business Practices and Consumer Protection Act, and Alberta's Fair Trading Act all contain automatic renewal protections that give you the right to cancel without penalty and require merchants to honor cancellations promptly. In Quebec, consumer rights are governed by the Consumer Protection Act (Loi sur la protection du consommateur), which similarly protects you against unwanted renewal charges.
In accordance with these provincial laws, a merchant cannot resume charging you after you cancel unless you explicitly consent to a new subscription. If Openart continues charging you after you cancel, you have the right to file a complaint with your provincial consumer protection authority.
Your legal position
You have the legal right to cancel your Openart subscription at any time without providing a reason or paying a cancellation fee. Openart must process your cancellation within a reasonable timeframe, typically within 2 to 5 business days. If Openart charges you after you have cancelled, you can dispute the charge with your credit card company or bank and initiate a chargeback. You may also file a complaint with the Competition Bureau (federal level) or your provincial consumer protection ministry.
Cancellation methods based on your subscription platform
Your cancellation process depends on whether you subscribed through Openart's website, Apple's App Store, or Google Play.
Cancelling a direct Openart web subscription
If you subscribed directly through Openart's website and are charged in USD, follow these steps:
- Log in to your Openart account at openart.ai using your email and password.
- If you've forgotten your password, click "Forgot password" and follow the email verification link.
- Navigate to your account settings, typically found by clicking your profile icon in the upper right corner or accessing "Account" or "Settings" from the main menu.
- Look for a "Billing," "Subscription," or "Payments" section.
- Locate your active subscription and select "Cancel subscription" or "Manage subscription."
- Openart may ask you to confirm your cancellation or select a reason. Complete any confirmation prompts.
- Save your cancellation confirmation. Openart will send you a confirmation email within minutes.
- Check your inbox and spam folder for this confirmation.
- The email must state your cancellation effective date and confirm you will not be charged again.
- Verify your account status by logging back in and checking that your subscription no longer appears as "active" or "renewing."
- If your subscription still shows as active, contact Openart support immediately.
Cancelling an iOS app store subscription
If you subscribed through your iPhone or iPad, Apple manages your billing and renewal, not Openart directly. Cancel through Apple by following these steps:
- Open the Settings app on your iPhone or iPad.
- Do not open the Openart app itself; cancellation is handled through iOS settings only.
- Tap "Subscriptions" (in iOS 16 or later) or scroll down and tap "iTunes & App Store" then tap your Apple ID, then "View Apple ID," then "Subscriptions."
- You may be prompted to authenticate with Face ID, Touch ID, or your Apple ID password.
- Find "Openart" in your active subscriptions list.
- Active subscriptions appear at the top; tap on Openart to view details.
- Tap "Cancel subscription" or "Edit" then "Cancel."
- iOS will display your cancellation date and confirm you will not be charged again after this date.
- You retain access to the subscription until the current billing cycle ends.
- Verify your cancellation by returning to the Subscriptions menu and confirming Openart no longer appears in your active subscriptions.
- It may take up to 24 hours for the change to reflect; if it does not appear within this time, repeat steps 1 to 4.
Cancelling a google play subscription
If you subscribed via Google Play on an Android device, Google manages your billing. Cancel through the Google Play app or website:
- Open the Google Play app on your Android phone or tablet.
- Alternatively, open a web browser and navigate to play.google.com.
- Tap the profile icon in the upper right corner and select "Payments and subscriptions" or "Manage your subscriptions."
- If using a web browser, click your account icon and select the same option.
- Tap or click "Subscriptions," then select "Openart."
- Active subscriptions are listed first.
- Tap or click "Cancel subscription."
- Google will present a confirmation screen summarizing your cancellation and refund eligibility.
- You may see an option to pause the subscription instead; select "Cancel" to proceed with full cancellation.
- Confirm the cancellation by selecting "Yes, cancel" or the equivalent confirmation button.
- Google will send you a confirmation email immediately.
Refund eligibility and what happens after cancellation
Refund policies vary depending on your platform and subscription age.
Refund eligibility for web subscriptions
Openart's standard policy does not offer refunds for unused credits within a billing cycle. However, Canadian consumer protection law allows you to request a refund in specific circumstances: if you cancel within 14 days of your initial subscription purchase, you may qualify for a full refund under the cooling-off period granted by most provinces. After 14 days, you are generally not eligible for a refund of the current billing cycle, but you will not be charged for future renewal dates once you cancel.
If you believe you have grounds for a refund-such as non-receipt of the mandatory 15-day renewal notice, or if the service was substantially unavailable-contact Openart support with your invoice and a clear explanation. Document all communication for your records.
Refund eligibility for app store and google play subscriptions
Apple and Google both allow you to request refunds for subscriptions within 48 hours of the billing date. If your subscription renewed within the last 48 hours and you wish to cancel and receive a refund, you can request this through the App Store or Google Play before the 48-hour window closes.
- For Apple: Open Settings, navigate to your Apple ID and iTunes account, find the charge for Openart, tap "Report a problem," select "I'd like a refund," and submit your request. Apple typically responds within 48 hours.
- For Google Play: Open Google Play, go to your account settings, find the Openart charge, select it, and choose "Request refund." Google processes most refund requests within 24 to 48 hours.
At Yafee, we recommend requesting a refund immediately if you meet the timing criteria, as both platforms strictly enforce their refund windows.
What happens to your account and data after cancellation
Once your subscription cancels, you lose access to premium generation features and monthly credits at your next billing date. You retain access until that date expires. Your previously generated images and videos remain saved in your Openart account; however, some platforms only guarantee storage for a limited period after cancellation. Download or export any creations you wish to keep before your access ends.
The free tier of Openart remains accessible to you after cancellation, allowing you to generate a limited number of images monthly at no cost. You can resubscribe at any time without penalty if you decide to resume using paid features.
Common cancellation mistakes and how to avoid them
Cancellation is straightforward when you know the correct platform, and small missteps are easily corrected.
Cancelling in the wrong location
The most frequent error is cancelling through the Openart app itself when your subscription is managed by Apple or Google. The Openart app typically does not contain a cancellation button; instead, it displays a message directing you to manage your subscription through your app store. If you attempt to "delete" the Openart app, your subscription will continue renewing because the app deletion does not terminate the underlying billing relationship. Always cancel through the platform where you originally subscribed: Openart's website for direct subscriptions, Apple Settings for iOS, or Google Play for Android.
Assuming cancellation is complete without confirmation
Do not rely on verbal confirmation or a simple "cancel" button click. Require written confirmation. After you initiate cancellation through any platform, you must receive an automated confirmation email within minutes. Yafee recommends you forward this email to yourself as a permanent record. If no confirmation email arrives within 5 minutes, contact the relevant support team to verify your cancellation was processed. If you cancelled a web subscription and Openart does not respond within 48 hours, file a complaint with the Competition Bureau.
Cancelling too close to your renewal date
If you cancel one day before your renewal date, you may still be charged for the upcoming cycle because billing systems process charges a day or two before the calendar renewal date. To avoid unexpected charges, cancel at least 3 to 5 business days before your renewal date. Check your last invoice to identify your exact renewal date, then calculate the safe cancellation window and cancel within that period.
Steps to verify your cancellation is permanent
Once you have cancelled, take these steps to confirm the cancellation is binding and no future charges will occur.
Retain your cancellation confirmation email
Your confirmation email is your legal proof of cancellation. Store it in a dedicated folder or take a screenshot. This email provides the date and time of your cancellation request, your subscription plan details, and the effective cancellation date. If a dispute arises, you will provide this email as evidence that you cancelled on time.
Monitor your next billing date
Mark your renewal date on your calendar. On the morning of your next scheduled renewal date, check your bank account, credit card, or app store billing portal to confirm no charge was applied. If a charge appears after you cancelled, immediately dispute it by contacting your bank or filing a chargeback claim. You have up to 120 days from the transaction date to dispute an unauthorized charge in most Canadian provinces.
Document all correspondence
If you contact Openart support, Apple, or Google regarding your cancellation, save all responses. Screenshots and email forwarding create a paper trail that substantiates your position if you need to escalate a complaint to your provincial consumer protection authority or initiate a chargeback.
When to escalate your complaint to consumer authorities
If Openart charges you after you cancelled, or if your cancellation request is ignored, you have official channels for recourse.
Federal escalation: the competition bureau
File a complaint with the Competition Bureau (a division of Innovation, Science and Economic Development Canada) if Openart continues charging you after you have cancelled, or if the company fails to provide the mandatory 15-day renewal notice. The Bureau investigates violations of the Competition Act's automatic renewal provisions. Submit your complaint at competitionbureau.gc.ca, including your cancellation confirmation email, billing statements, and account information.
Provincial escalation: your consumer protection ministry
Each province maintains a consumer protection office that handles subscription disputes. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, reach out to the Consumer Protection BC office. In Quebec, file with the Office of the Protecteur du consommateur. Provide your provincial office with the same documentation: your cancellation confirmation, billing records, and details of any charges after cancellation. Most provincial offices respond within 30 days and can compel refunds.
Payment processor chargeback
If you paid by credit card or debit card, your bank or card issuer allows you to dispute unauthorized charges. Contact your financial institution and request a chargeback for the charge that occurred after your cancellation date. Provide your cancellation confirmation email and the unauthorized charge details. Your bank will contact Openart on your behalf. Chargebacks are typically resolved within 30 to 60 days, and funds are usually restored to your account within 5 business days of the bank's decision in your favour.
Comparing Openart to alternative AI generation platforms
Before you finalize your cancellation, you may wish to evaluate whether an alternative platform better suits your needs.
| Platform | Pricing model | Cancellation ease | Refund policy | Best for |
|---|---|---|---|---|
| Openart | Credit-based subscription (monthly/annual) | One-click through web or app store | No refunds after 14 days; 48-hour window on app stores | Affordable, user-friendly generation |
| Midjourney | Monthly subscription ($10-$120 USD) | Cancellation through Discord | No refunds; month-to-month | High-quality artistic output |
| DALL-E | Pay-as-you-go credits (no subscription) | N/A (no subscription to cancel) | Unused credits expire after 3 months | Full control, no recurring charges |
| Stable Diffusion | Free (open source) or API pay-as-you-go | N/A for free version | No subscription required | Technical users, maximum affordability |
If Openart's credit system results in unused credits every month, consider Midjourney's straightforward monthly fee or DALL-E's pay-per-use model. Yafee has helped thousands of creators evaluate subscription costs across multiple platforms and make informed cancellation decisions that match their budget and workflow.
Checklist: cancellation completion and follow-up
Use this checklist to ensure your cancellation is thorough and documented:
- Identify which platform hosts your subscription: Openart website, iOS App Store, or Google Play.
- Log in and locate your account settings or subscription management page.
- Click "Cancel subscription" and complete any confirmation prompts.
- Receive and save your cancellation confirmation email (check spam folder if necessary).
- Note your cancellation effective date and final renewal date from the confirmation.
- Mark your renewal date on your calendar to monitor for unexpected charges.
- On the renewal date morning, verify that no charge was applied to your account.
- If a charge appears after cancellation, file a dispute with your bank or card issuer within 120 days.
- If Openart continues charging after 30 days, escalate to the Competition Bureau or your provincial consumer protection authority.
- Keep all documentation (confirmation emails, statements, support correspondence) for a minimum of 12 months.
Final steps: protecting yourself after cancellation
Cancellation is the beginning, not the end, of your subscription management responsibility. Going forward, monitor your subscriptions proactively by reviewing your credit card and app store billing statements monthly. Set calendar reminders for renewal dates of any remaining subscriptions. Unsubscribe from Openart's marketing emails to avoid temptation-based re-subscriptions. Consider using your bank's subscription management feature or a dedicated app tracker to monitor all active subscriptions in one location.
If you decide to resubscribe to Openart at a future date, confirm that all promotional discounts are applied and that the cancellation truly took effect before you sign up again. Read the automatic renewal terms carefully before proceeding.
Your next steps: reach out if you need support
Cancelling Openart is straightforward when you follow the correct platform-specific process and retain documentation of your cancellation. However, if you encounter resistance from Openart, experience difficulty accessing your account settings, or face unexpected charges after cancellation, Yafee provides expert guidance on consumer rights and escalation procedures. Our contract law specialists understand Canadian consumer protection legislation and can advise you on whether your situation warrants a complaint to the Competition Bureau or your provincial consumer authority.
At Yafee, we have helped thousands of Canadian consumers cancel digital subscriptions, dispute unauthorized charges, and recover refunds through systematic documentation and knowledge of federal and provincial consumer law. Whether you are cancelling Openart today or preparing for future subscription reviews, Yafee.com provides the clarity and procedural guidance you need to maintain control of your recurring charges and enforce your consumer rights with confidence.
Cancel today, save tomorrow, and reclaim your budget with Yafee as your trusted guide.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Openart?
Join over 30,000 users who already trust us.