Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Itranslate, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Itranslate in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Itranslate
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Itranslate subscription with zero hassle
1
Fill in the form
Give us your details and those of your Itranslate subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Itranslate. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Itranslate refuses your cancellation.
Frequently asked questions
Cancel iTranslate: The Right Way
How to cancel iTranslate in canada: your complete legal guide and step-by-step process
What iTranslate is and why canadians cancel
iTranslate is a translation and dictionary application available across iOS, Android, and web platforms. The app delivers instant text translation, voice translation, and downloadable offline language packs spanning dozens of languages worldwide. Users typically begin with the free tier, then upgrade to a premium subscription to unlock advanced features like offline modes, advanced voice translation, and ad-free access.
You may be evaluating cancellation for legitimate reasons: you discovered a more affordable competitor, your usage patterns no longer justify the monthly cost, or your device's native translation capabilities now meet your requirements. Yafee is here to clarify your consumer rights and walk you through the exact cancellation procedure for your situation.
Why canadians cancel iTranslate subscriptions
Most subscribers recognize they use the premium features infrequently and question whether the recurring charge justifies the occasional benefit. Others find free alternatives such as Google Translate or Microsoft Translator adequately serve their translation needs. Some cancel after their smartphone's built-in translation tools received significant improvements. Understanding your specific reason helps you make an informed decision about whether cancellation aligns with your actual usage patterns.
The subscription model and pricing structure
iTranslate premium operates on a recurring billing model, typically charged monthly or annually depending on your chosen plan. The company charges your payment method automatically on your renewal date unless you cancel before that date arrives. In Canada, subscription renewal pricing must be disclosed clearly before your initial purchase-this is not optional under consumer protection law.
Your consumer rights under canadian law
Federal and provincial consumer protection frameworks establish your legal position when canceling digital subscriptions in Canada.
The legal framework protecting your subscription rights
The federal Competition Act prohibits false or misleading representations about subscription terms, renewal costs, and cancellation procedures. Your provincial consumer protection legislation reinforces these protections: Ontario's Consumer Protection Act, British Columbia's Business Practices and Consumer Protection Act, and Alberta's Fair Trading Act all mandate that companies disclose renewal dates, exact charges, and cancellation methods in clear, conspicuous language before you consent to recurring billing.
This legal requirement means iTranslate must inform you upfront how to cancel, when charges renew, and what the exact amount will be. The company cannot bury cancellation instructions in footnotes or make the process intentionally difficult. If iTranslate has violated these disclosure requirements, you have grounds to dispute charges and seek a refund.
Your legal position on cancellation and refunds
You possess the absolute right to cancel your subscription at any time. Your cancellation takes effect either immediately (if you cancel before your renewal date) or at the end of your current billing cycle (depending on the company's terms and your provincial law). Most provinces require that no further charges occur after you cancel, though you remain responsible for charges already incurred during the current billing period.
If iTranslate continues charging your payment method after you submit a cancellation request, you have the right to dispute those charges through your bank or credit card issuer. You may also file a complaint with your provincial consumer protection authority: the Ontario Ministry of Government and Consumer Services, the British Columbia Office of the Ombudsperson, or the Alberta Fair Trading Act regulator. Yafee recommends documenting all cancellation attempts, confirmation numbers, and billing statements as evidence if a dispute arises.
Identifying where you subscribed to iTranslate
Your cancellation method depends entirely on which platform processed your subscription purchase.
Locating your subscription purchase channel
You subscribed to iTranslate through one of three channels, and each has a distinct cancellation procedure. Check your most recent billing statement or email receipt to confirm. If you subscribed via Apple App Store, your charges appear under "Apple Media Services" on your credit card or bank statement. If you used Google Play, the charge shows as "Google Play Services" or similar. If you subscribed directly through iTranslate's website, the charge carries the iTranslate company name.
Open your email inbox and search for "iTranslate" or "subscription" to locate your original purchase confirmation. This email will explicitly state which platform processed your payment. Identifying this correctly ensures you follow the precise cancellation steps without wasting time on incorrect procedures.
Step-by-step cancellation procedures by platform
Follow the exact sequence for your subscription channel to ensure cancellation takes effect immediately.
Cancel iTranslate through the apple app store
If you subscribed via iPhone or iPad, Apple's App Store controls your billing. You must cancel directly through your Apple device settings.
- Open the Settings application on your iPhone or iPad.
- Tap your Apple ID profile picture at the top right of the Settings menu.
- Select "Subscriptions" from the dropdown options.
- Locate iTranslate in your active subscriptions list.
- Scroll through the list until you find iTranslate displayed with your renewal date and price.
- Tap iTranslate to open the subscription details.
- Review the next renewal date and the full amount you will be charged.
- Select "Cancel Subscription" or "Edit Subscription" (exact wording varies by iOS version).
- Confirm your cancellation when the system prompts you to verify this action.
- Apple displays a confirmation screen stating your cancellation is complete.
- Screenshot this confirmation for your records as proof of cancellation.
- Your access to iTranslate premium features ends on your current renewal date; no further charges occur after that date.
Cancel iTranslate through google play
If you subscribed via Android phone or tablet, Google Play manages your recurring billing. Access your Google Play subscription settings through your device or the web.
- Open the Google Play Store app on your Android device.
- Alternatively, visit play.google.com in your web browser on any device.
- Tap your profile icon in the top right corner.
- On the web, click your profile icon and select "Manage your Google Account."
- Select "Subscriptions" or "Payments and subscriptions".
- The exact menu label depends on your app version, but it always references subscriptions.
- Find iTranslate in the list of active subscriptions.
- Verify the renewal date and next charge amount before proceeding.
- Tap iTranslate to open the full subscription details.
- Review your billing history and the cancellation terms displayed.
- Select "Cancel subscription" at the bottom of the details page.
- Google Play asks you to confirm your reason for cancellation; this is optional feedback.
- Confirm your cancellation by tapping "Yes, cancel" or similar wording.
- Google Play generates a confirmation stating your subscription has been cancelled.
- Save a screenshot of this confirmation as proof.
- Your premium access ends on the final day of your current billing cycle.
Cancel iTranslate through direct website subscription
If you subscribed directly from iTranslate's website using your credit card or debit card, you must contact the company directly or access their account portal to cancel.
- Log into your iTranslate account on their official website.
- Navigate to your account settings or subscription management section.
- Look for a menu option labeled "Subscription," "Billing," or "Account."
- Locate your active subscription in your account dashboard.
- The dashboard displays your renewal date, current plan, and pricing.
- Select "Cancel subscription" or "Manage subscription" from the available options.
- Some apps require you to click an edit icon or settings gear beside your subscription.
- Follow the prompts to confirm your cancellation.
- iTranslate may offer a retention discount or ask your reason for cancellation; you may skip these questions.
- Confirm your cancellation when the system prompts a final verification.
- Document your cancellation confirmation number and date.
- Download or screenshot the confirmation email for your records.
- If iTranslate does not provide a confirmation email within one hour, contact their support team to request written confirmation of your cancellation.
Understanding refund eligibility and timelines
Your refund rights depend on when you cancel relative to your renewal date and which platform processed your subscription.
Refund policies across platforms
| Platform | Refund window | Eligibility | Timeline to process |
|---|---|---|---|
| Apple App Store | Within 14 days of charge | Accidental or unused charges only | 5-10 business days |
| Google Play | Within 48 hours of charge | Accidental or unused charges only | 3-5 business days |
| Direct website (iTranslate) | Varies by company policy | Pro-rata refunds possible on request | 7-14 business days |
When you can request a refund
You are eligible for a refund if you cancelled before your renewal date but were still charged, or if you cancel immediately after being charged and request the refund within the platform's window. Apple offers refunds for charges made within the last 14 days; Google Play offers refunds within 48 hours of the charge date.
If iTranslate charged you for a period you did not use the service, you may request a pro-rata refund (a refund calculated based on the unused portion of your subscription). Contact iTranslate's support team directly, reference your cancellation date and the date you stopped using the service, and request a partial refund in writing. Yafee advises sending this request via email so you maintain written documentation.
Common mistakes to avoid when cancelling
Cancellation confusion is entirely preventable if you follow these critical guidelines and stay organized throughout the process.
Mistake 1: deleting the app instead of cancelling the subscription
Removing the iTranslate application from your device does not cancel your subscription. Your recurring billing continues unless you explicitly cancel through your platform settings. App deletion and subscription cancellation are separate actions. Always cancel the subscription first, then delete the app if you wish.
Mistake 2: cancelling on the wrong platform
If you subscribed through Apple App Store but attempt to cancel through Google Play or the iTranslate website, your cancellation has no effect and charges continue. Apple and Google maintain completely separate subscription systems. Verify your original purchase receipt before selecting your cancellation method. One incorrect platform choice wastes time and extends unwanted charges.
Mistake 3: failing to document your cancellation confirmation
Screenshot your cancellation confirmation screen or save the confirmation email immediately after completing cancellation. If a charge appears on your account after you cancel, you need this proof to dispute the charge with your bank or file a complaint with your provincial consumer protection authority. Yafee recommends taking multiple screenshots and storing them in a dedicated folder for your subscription records.
Mistake 4: not checking your billing statement after cancellation
Review your bank or credit card statement for the next 30 days after cancellation to confirm no additional charges appear. If an unauthorized charge posts after your confirmed cancellation, dispute it immediately with your financial institution. The sooner you report the unauthorized charge, the stronger your dispute case becomes.
What happens after you cancel iTranslate
Your cancellation process is complete, but you should understand what changes to your account and service access immediately.
Your access after cancellation
iTranslate grants you continued access to premium features until the final day of your current billing cycle. If your renewal date was March 15, 2024, and you cancel on March 1, your premium features remain active until March 15. After that date, your account automatically reverts to the free tier, and you lose access to advanced translation modes, offline packs, and other premium functionality.
Your personal translation history, saved phrases, and language settings remain stored in your account even after you cancel. If you resubscribe later, you regain access to these saved items immediately.
Preventing accidental resubscription
After your subscription expires, do not accept any prompts within the iTranslate app offering discounts or limited-time re-subscription offers unless you genuinely want to resubscribe. These promotional messages are designed to re-engage cancelled users. If you do not intend to resume premium access, disregard these in-app offers entirely.
If charges continue after cancellation
Contact your bank or credit card issuer immediately if a charge appears after your confirmed cancellation. Report the charge as unauthorized and request a chargeback or dispute. Simultaneously, escalate a formal complaint to your provincial consumer protection authority, providing your cancellation confirmation, the unauthorized charge statement, and all relevant dates. These authorities can investigate iTranslate's billing practices if multiple consumers file similar complaints.
Escalation options if iTranslate refuses to cancel
You have formal recourse if iTranslate ignores your cancellation request or continues charging after you cancel.
File a dispute with your payment processor
Contact your bank, credit card company, or digital payment service (PayPal, Google Pay, Apple Pay) and report the disputed charge. Provide your cancellation confirmation, the unauthorized charges, and relevant dates. Your financial institution can freeze or reverse these charges while they investigate.
Escalate to your provincial consumer protection authority
Each Canadian province operates a consumer protection agency empowered to investigate unfair billing practices. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, file a complaint with the Office of the Ombudsperson. In Alberta, contact the Fair Trading Act regulator. These agencies can compel iTranslate to cease unauthorized billing and issue refunds if the company violates consumer protection law.
Send a formal cancellation demand by registered mail
In accordance with iTranslate's terms, you may submit a cancellation notice by registered mail (with return receipt). Address your letter to:
For North America subscriptions:
iTranslate Support
United States address (consult iTranslate's current legal contact page for the precise street address)
For international subscriptions:
iTranslate Support
Austria address (as per iTranslate's published contact information)
Send your letter via registered mail with return receipt requested. Include your account email, the date you requested cancellation, and a clear statement that you are cancelling all subscriptions effective immediately. Retain a copy of your registered mail receipt and the return signature confirmation as legal proof of your cancellation notice.
Subscription comparison and alternative translation services
Understanding your options helps you select a service aligned with your actual translation needs and budget.
| Service | Pricing (CAD) | Offline mode | Voice translation | Best for |
|---|---|---|---|---|
| Google Translate (free) | Free | Limited | Yes | Basic daily use |
| Microsoft Translator (free) | Free | Yes | Yes | Offline travelers |
| iTranslate Premium | $9.99/month or $49.99/year | Yes | Yes | Frequent translators |
| DeepL Pro | $11.99/month or $119.99/year | No | No | High-accuracy business use |
Your cancellation checklist
Use this checklist to confirm you have completed every necessary step before considering your cancellation final.
- Identified which platform processed your iTranslate subscription (Apple, Google, or website)
- Located your account settings on the correct platform
- Selected "Cancel subscription" and confirmed the cancellation
- Screenshotted or saved your cancellation confirmation with date and confirmation number
- Noted your final day of premium access (your renewal date)
- Verified no further charges appear on your bank or credit card statement 30 days post-cancellation
- Stored all cancellation evidence in a dedicated folder for future reference
- Reviewed your provincial consumer protection rights and saved the relevant contact information
Summary and next steps
Cancelling iTranslate in Canada is straightforward once you identify your subscription platform and follow the precise steps outlined above. Your consumer rights are protected by federal Competition Act requirements and your provincial consumer protection legislation, which mandate clear disclosure of renewal terms and accessible cancellation procedures. You retain the absolute right to cancel at any time, and no company can continue charging you without explicit consent after you cancel.
If you subscribed through Apple App Store, access your device Settings, select your Apple ID, navigate to Subscriptions, find iTranslate, and tap Cancel Subscription. If you used Google Play, open the Play Store app, access your Subscriptions menu, locate iTranslate, and select Cancel Subscription. If you subscribed directly through iTranslate's website, log into your account, find your subscription management section, and cancel from your account dashboard. In all cases, save your cancellation confirmation immediately.
Monitor your billing statement for 30 days after cancellation to ensure no unauthorized charges appear. If an unwanted charge posts after your confirmed cancellation, dispute it through your bank or credit card issuer, then file a formal complaint with your provincial consumer protection authority. Yafee has helped thousands of consumers cancel subscriptions and recover unauthorized charges by following these precise legal frameworks and procedural steps. Visit Yafee.com to access additional resources, explore templates for formal cancellation demands, and review sample complaint letters for your provincial regulator. Yafee remains your trusted resource for transparent, legally-grounded cancellation guidance across all major subscription services in Canada.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Itranslate?
Join over 30,000 users who already trust us.