How to cancel Filterly in canada and stop recurring charges

What Filterly is and why you might cancel

Filterly is a subscription-based photo-editing application that offers premium filters and advanced editing tools across multiple paid tiers. You can purchase directly from Filterly's website or through in-app purchases on Apple's App Store or Google Play Store. Like most digital services, Filterly charges you on a recurring basis until you actively cancel-which means unwanted charges accumulate quickly if you stop using the app but forget to cancel your subscription.

You may decide to cancel Filterly for several legitimate reasons: you have found a free editing tool that meets your needs better, your photography interest has shifted, or you simply want to reduce your monthly subscription expenses. Whatever your reason, Yafee is here to guide you through the cancellation process with clarity and confidence, ensuring you protect yourself from surprise charges and recover your money where possible.

Understanding your subscription and billing cycle

Filterly offers multiple pricing tiers, each with different renewal cycles and monthly or annual costs. Your subscription renews automatically on your billing date unless you cancel before that date arrives. Filterly's Terms of Use place the responsibility for timely cancellation on you, which is why you must act quickly and use the correct cancellation method to stop charges before your next billing cycle begins.

Why acting quickly protects your money

The sooner you submit your cancellation request, the sooner Filterly processes it and stops charging you at the next renewal date. Delays in cancellation often result in unwanted charges, and recovering that money requires you to dispute the transaction with your credit card issuer or bank. Yafee recommends cancelling as soon as you know you will not use the service again, rather than waiting until your next billing date.

Filterly's pricing plans and what you pay each month

Below is a breakdown of Filterly's main subscription options so you know exactly which plan you are paying for and what it costs in Canadian dollars.

Check your app or email receipts to confirm which tier you currently subscribe to. Knowing your exact billing cycle is essential because Filterly will charge you again on your next renewal date unless you cancel before that date.

Your cancellation options based on where you purchased

Filterly gives you multiple ways to cancel depending on whether you purchased directly from the website or through a mobile app store, since each platform involves a different company processing your cancellation.

Cancel through email if you purchased from filterly's website

If you bought your subscription directly from Filterly's website, email cancellation is your primary method. Email creates a documented record, which protects you if Filterly later claims it never received your cancellation request.

1. Locate Filterly's Terms of Use and support contact details
   • Visit the Filterly website and find the Terms of Use section
   • Note the support email address listed ([email protected])
   • Save the postal address as a backup method
2. Compose a clear cancellation email
   • Open your email client and address your message to [email protected]
   • Write a subject line such as "Subscription Cancellation Request"
   • Include your full name, email address associated with your account, and the subscription plan you wish to cancel
   • State your request clearly: "I request immediate cancellation of my Filterly subscription effective today"
   • Include the date you sent the email
3. Send the email and save the confirmation
   • Send your email and keep a copy in a folder marked "Cancellations"
   • Make note of the time and date you sent it
   • Do not delete this email-you may need it as proof if a dispute arises
4. Wait for Filterly's response
   • Filterly should respond within three to five business days
   • The company should confirm that your cancellation has been processed
   • Check your email inbox and spam folder regularly for their response
5. Verify that your subscription has stopped
   • Log into your Filterly account and confirm your subscription status shows as cancelled or inactive
   • Do not make any new purchases or download any premium content after cancellation
   • Wait until your next billing date passes without a charge to confirm the cancellation worked

Cancel through the apple app store if you purchased on iPhone or iPad

If you bought your Filterly subscription through Apple's App Store, you must cancel directly through your Apple ID account settings, not by contacting Filterly. Apple processes all App Store subscription cancellations, not the app developer.

1. Open the App Store app on your iPhone or iPad
   • Tap the account icon in the bottom right corner
   • Tap "Subscriptions"
2. Find Filterly in your subscriptions list
   • Scroll through your active subscriptions until you see "Filterly"
   • Tap on it to open the subscription details page
3. Tap the "Cancel subscription" button
   • Review the cancellation summary to confirm the date your subscription will end
   • Tap "Confirm" to complete the cancellation
   • Apple will show you a confirmation message
4. Verify your cancellation in App Store settings
   • Return to your subscriptions list and confirm Filterly no longer appears as active
   • You may see it listed under "Expired Subscriptions" for a short period

Cancel through google play store if you purchased on android

If you bought your Filterly subscription through Google Play Store on an Android device, you must cancel through your Google Play account, since Google processes all Android app subscriptions.

1. Open the Google Play Store app on your Android device
   • Tap your profile icon in the top right corner
   • Tap "Payments and subscriptions"
   • Tap "Subscriptions"
2. Select Filterly from your subscriptions
   • Locate "Filterly" in your list of active subscriptions
   • Tap on it to view your subscription details
3. Tap "Cancel subscription"
   • Review the cancellation details and the date your access will end
   • Follow the on-screen prompts to complete the cancellation
   • Google Play will send you a confirmation email
4. Confirm the cancellation took effect
   • Return to your subscriptions list to verify Filterly no longer shows as active
   • Wait until your next billing date passes to ensure no charge appears

Your consumer rights under canadian law

In Canada, your right to cancel a subscription service is protected by the Consumer Protection Act in most provinces, which requires businesses to honour cancellation requests and stop billing you promptly.

Your legal position regarding cancellation

Under the Consumer Protection Act (federal) and equivalent provincial legislation, you have the right to cancel any subscription service without penalty once you have initially paid for the first billing cycle. Filterly must stop charging you within one billing cycle of receiving your cancellation request. If Filterly continues to charge you after you have submitted a valid cancellation request, those charges may be considered unauthorized, and you can dispute them with your credit card issuer.

What to do if Filterly refuses to cancel or keeps charging you

If Filterly does not honour your cancellation request and continues to charge you after you have submitted a clear cancellation notice, you have formal escalation options under Canadian consumer law.

1. Contact your credit card issuer or bank
   • Call your bank's customer service line and report the unauthorized charge
   • Request a chargeback or dispute of the transaction
   • Provide your bank with copies of your cancellation email and any responses from Filterly
   • Your bank will investigate within 30 to 60 days
2. File a complaint with your provincial consumer protection office
   • In Ontario, contact the Ontario Consumer Protection Act office
   • In British Columbia, contact the BC Office of the Consumer Protection Authorities
   • In Canada generally, file a complaint with the Competition Bureau's Consumer Complaint Bureau
   • Provide your cancellation documentation and proof of the unwanted charges
3. Leave a public review on consumer platforms
   • Document your experience on platforms such as Trustpilot or the Better Business Bureau Canada
   • Include dates, amounts, and proof of your cancellation attempt
   • This creates a public record and may prompt Filterly to resolve the issue

What happens after you cancel Filterly

Once you cancel, it is helpful to know what to expect and what you should do next to protect yourself.

What you can still access after cancellation

After you submit your cancellation request, Filterly will typically allow you to use the app until the end of your current billing cycle. Once your billing date passes without a new charge, your premium access ends and you revert to free features only (if available).

When you should stop seeing charges

Filterly should stop charging you on your next billing date after your cancellation is processed. If you cancelled a weekly plan, charges should stop within seven days. If you cancelled a monthly plan, charges should stop within 30 days. If you cancelled an annual plan, you may be entitled to a prorated refund depending on when you cancelled (see the refund section below).

Monitoring your bank account after cancellation

Monitor your bank and credit card statements for at least two billing cycles after you cancel. If Filterly charges you again after your cancellation, you have proof that the charge was unauthorized and can immediately file a chargeback with your bank. Keep all cancellation emails and confirmation messages for your records.

Can you get a refund from Filterly

Refund eligibility depends on when you cancelled and your subscription type. Yafee recommends understanding Filterly's refund policy before you cancel.

Refunds for weekly and monthly subscriptions

If you cancel a weekly or monthly subscription, you are typically not entitled to a refund for the current billing period. Your access continues until the end of that billing cycle, after which you stop being charged. However, if Filterly charged you after your cancellation request and that charge was unauthorized, you can dispute it with your credit card issuer and request a refund of that unauthorized charge.

Refunds for annual subscriptions

If you purchased an annual subscription and cancel before the full 12 months have elapsed, you may be entitled to a prorated refund. This means Filterly refunds you for the unused portion of your subscription. For example, if you paid $89.99 for a year and cancel after three months, you may receive a refund for the nine remaining months. Contact [email protected] directly to request a prorated refund calculation.

How to request a refund

Email [email protected] with your cancellation confirmation and explain that you are requesting a refund. Include the following information:

• Your full name and email address
• Your Filterly account ID (if available)
• The date you purchased your subscription
• The date you submitted your cancellation request
• The amount you paid and the currency
• Whether you are requesting a prorated refund or a refund of an unauthorized charge

Filterly should respond within five to ten business days. If the company refuses to refund you and you believe the charge was unauthorized, escalate the dispute to your credit card issuer as described in the consumer rights section above.

Common mistakes to avoid when cancelling

Cancelling Filterly is straightforward once you know the right process, but a few common errors can slow things down or leave you vulnerable to unwanted charges.

Mistake 1: cancelling through the wrong channel

If you purchased Filterly through Apple App Store or Google Play Store, emailing [email protected] will not work-you must cancel through your Apple ID or Google Play account. Contacting Filterly directly in this case wastes time while your subscription continues to renew. Always identify where you purchased your subscription first, then use the corresponding cancellation method.

Mistake 2: not saving your cancellation confirmation

If you cancel by email and do not keep a copy of your message and Filterly's response, you have no proof of cancellation if a dispute arises later. Always save cancellation emails in a dedicated folder and screenshot your cancellation confirmation from the app store. Yafee emphasizes that this documentation protects you if you need to challenge an unauthorized charge.

Mistake 3: cancelling too close to your billing date

If your billing date is tomorrow and you cancel today, Filterly may process the charge before it processes your cancellation. To be safe, cancel at least three to five business days before your next billing date. Check your App Store or Google Play billing settings to see the exact date your next charge will occur.

Mistake 4: assuming cancellation is instant

Cancellation is not always immediate. Filterly may take up to three to five business days to process your request. If you see a charge appear while you are waiting for confirmation, contact your bank to dispute it-do not assume the company made a mistake and wait passively.

How yafee helps you cancel subscriptions and recover fees

Cancelling Filterly or any other subscription service can be frustrating, especially if the company makes the process deliberately difficult or continues to charge you after cancellation. Yafee has helped thousands of consumers cancel unwanted subscriptions, dispute unauthorized charges, and recover their money from companies that refuse to honour cancellation requests.

Yafee provides clear, step-by-step cancellation guides for every major subscription service, links you to the correct customer support channels, and explains your consumer rights under Canadian law. If you encounter resistance from Filterly, Yafee guides you through the formal dispute process with your credit card issuer and the appropriate consumer protection authority in your province. Yafee's mission is to put cancellation power back in your hands and ensure you are never trapped in a subscription you do not want.

Summary and your next steps

Cancelling Filterly is achievable in minutes if you follow the correct process. Below is a quick summary of what you need to do, based on where you purchased your subscription.

Cancellation contact details

Use the following contact information to cancel your Filterly subscription:

• Email: [email protected]
• Postal address: Obtain this from the Filterly website Terms of Use or by requesting it from [email protected]

Act now to stop unwanted charges. If you have already been charged and wish to recover your money, follow the bank dispute process described in the consumer rights section. If you have questions about your cancellation or need help challenging an unauthorized charge, Yafee is here to guide you through every step and ensure you understand your rights under the Consumer Protection Act in your province.