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Frequently asked questions
Cancel Feedly: The Right Way
How to cancel Feedly and protect yourself from auto-renewal charges
What Feedly is and why you might want to cancel
Feedly is a cloud-based content aggregator that consolidates your favourite blogs, news sites, and RSS feeds into a single dashboard. You can read, sort, and share articles without navigating between multiple websites. The service operates on a freemium model: the Basic plan (free) includes 100 sources and three feeds, while Pro and Pro+ paid tiers unlock unlimited sources, advanced search, integrations with tools such as Zapier and Buffer, and AI-powered content sorting called Leo.
You might choose to cancel Feedly if you have stopped using RSS feeds, identified a more cost-effective alternative, or simply want to reduce your monthly subscription expenses. Yafee is here to walk you through the cancellation process step by step and help you protect your money from unwanted renewal charges.
Understanding feedly's pricing structure in canada
Feedly charges different prices depending on where you subscribed-through the web, Apple App Store, or Google Play. Your cancellation method depends entirely on your subscription source, and choosing the wrong path could leave your subscription active and your payment method charged.
| Plan | Price (CAD) | Billing cycle | Key features |
|---|---|---|---|
| Basic (free) | Free | Unlimited | 100 sources, 3 feeds, 3 boards, basic read and save |
| Feedly Pro (web) | Approx. CAD $20/month or CAD $244/year | Monthly or annual | Unlimited sources, search, integrations (Buffer, Zapier, LinkedIn, IFTTT) |
| Feedly Pro+ (web) | Approx. CAD $41/month | Monthly | Pro features plus Leo AI sorting, newsletters, Google News feeds |
| Feedly Pro (iOS in-app) | USD $10.49/month (converted to CAD) | Monthly | Unlimited sources, search, integrations |
| Feedly Pro+ (iOS in-app) | USD $20.99/month (converted to CAD) | Monthly | Pro features plus Leo AI sorting and newsletters |
| Google Play subscriptions | Varies by plan tier | Monthly | Same features as equivalent web plan |
Should you keep paying or cancel?
Before you cancel, assess whether you actively use Feedly every week and whether you genuinely need Pro features like search and integrations. If the free Basic tier meets your needs, you should downgrade instead of cancelling. If you subscribed through the Apple App Store or Google Play, you are likely overpaying compared to Feedly's direct web pricing. Many Feedly subscribers cancel because they realize they pay for features they never use or have switched to another RSS reader altogether.
Your legal position under canadian consumer law
Under the Competition Act and provincial consumer protection legislation across Canada, you have the statutory right to cancel any subscription service at any time. Feedly must process your cancellation request without penalty or delay once you meet the notice requirements specified in their Terms of Service.
Consumer protection framework in canada
The Consumer Protection Act (federal) and equivalent provincial statutes (Ontario's Consumer Protection Act, British Columbia's Consumer Protection Act, and others) mandate that all subscription services must provide you with a clear and accessible cancellation mechanism. Feedly cannot require you to call, email, or jump through obstacles to cancel. You retain the right to request a refund for any unused portion of your subscription if you cancel mid-billing cycle, depending on Feedly's refund policy and the province where you reside.
If Feedly refuses to cancel your account or continues to charge your payment method after your cancellation request, you can escalate to your provincial consumer protection authority. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, contact the Consumer Protection BC division. Yafee recommends documenting all cancellation attempts, including dates, times, and confirmation numbers, in case you need to file a formal complaint.
How to cancel Feedly based on where you subscribed
Your cancellation steps depend entirely on your subscription source. Yafee has identified four distinct cancellation routes, and selecting the wrong method could leave your subscription active and charges continuing. Follow the section that matches where you first signed up.
Cancel Feedly if you subscribed via the web (feedly.com)
Web subscriptions are the fastest to cancel and give you instant control from your account dashboard.
- Open your web browser and navigate to feedly.com.
- Sign in with your email address and password.
- If you have forgotten your password, click "Forgot password?" and follow the reset email.
- Click on your profile avatar or account icon (usually located in the top right corner).
- Select "Settings" or "Account settings" from the dropdown menu.
- Look for the "Subscription" or "Billing" tab.
- Locate the "Cancel subscription" or "Downgrade to free" button.
- Click the cancel button and confirm your cancellation when prompted.
- Take a screenshot of the cancellation confirmation page as proof of your request.
Cancel Feedly if you subscribed via apple app store
Apple App Store subscriptions are managed through your Apple ID account settings, not through Feedly's website.
- Open the Apple App Store app on your iPhone, iPad, or Mac.
- Tap or click on your profile icon (bottom right on iPhone; top right on Mac).
- Select "Subscriptions" from the menu.
- Find "Feedly" in your active subscriptions list.
- Tap or click on "Feedly".
- Tap or click "Cancel subscription".
- Confirm your cancellation by selecting the final cancellation option when prompted.
- Apple will show you a cancellation confirmation screen-take a screenshot for your records.
Cancel Feedly if you subscribed via google play
Google Play subscriptions are managed through your Google Account settings and require cancellation on the Google Play platform, not through Feedly directly.
- Open the Google Play Store app on your Android device or visit play.google.com in your web browser.
- Tap or click on your profile avatar (top right).
- Select "Manage subscriptions".
- Find "Feedly" in your active subscriptions list and tap or click on it.
- Select "Cancel subscription".
- Follow the prompts to confirm your cancellation.
- Google Play will display a cancellation confirmation-save this for your records.
Cancel Feedly if you subscribed with a payment method directly
If you provided your credit card or bank account information directly to Feedly without going through an app store, send a formal written cancellation notice to their corporate address.
- Prepare a written letter or email that includes your full name, the email address associated with your Feedly account, your subscription plan type (Pro or Pro+), and a clear statement: "I hereby cancel my Feedly subscription effective immediately."
- Send your cancellation notice via registered mail with return receipt (Canada Post's Xpresspost Signature service) to Feedly's corporate address listed in their Terms of Service.
- In your email subject line, write "Cancellation of Subscription Account" followed by your email address.
- Request a read receipt to confirm Feedly received your cancellation request.
- Keep a copy of the registered mail receipt and all related correspondence for your records.
- Monitor your bank or credit card statement for at least two billing cycles to confirm charges have stopped.
What happens after you cancel Feedly
Once you cancel, Feedly typically allows you to access your account until the end of your current billing cycle. After that date, your Pro or Pro+ features become unavailable, and you revert to the free Basic plan automatically.
Timeline and account access after cancellation
Your account remains active until your paid subscription period ends. For example, if you cancel on the 15th of a month and your monthly billing cycle renews on the 1st, you retain full Pro or Pro+ access until the 1st. After your billing cycle ends, Feedly will not charge your payment method again. Your free Basic account persists indefinitely unless you actively delete your account. You can reactivate a Pro or Pro+ subscription at any time by logging back in and selecting a paid plan.
Checking your cancellation status
Log back into feedly.com within 24 hours of cancellation and navigate to your account settings. Your subscription status should display "Free" or "Cancelled pending final billing cycle end date" depending on when your current period expires. If you cancelled via Apple App Store or Google Play, the same information appears in your subscription settings on those platforms.
Refunds and partial charges
Feedly's refund policy varies depending on your province and subscription type. Under Canadian consumer protection law, you may be eligible for a pro-rated refund if you cancel mid-billing cycle, though Feedly may not offer refunds by default.
Requesting a refund for unused time
If you paid for a monthly or annual subscription and cancelled before the period ended, contact Feedly's support team and request a refund for the unused portion. Send your refund request within 30 days of cancellation. Include your account email, cancellation date, and the number of days remaining in your billing cycle. Yafee recommends emailing [email protected] with the subject line "Refund request for cancelled subscription" and your account details. If Feedly denies your refund request, you can file a chargeback through your credit card company or dispute the transaction with your bank.
Chargeback and dispute options
If Feedly continues to charge you after your cancellation request or refuses to provide a pro-rated refund, contact your credit card issuer or bank and request a chargeback or transaction reversal. Provide your cancellation confirmation (screenshot or registered mail receipt) and proof of the unwanted charges. Your financial institution will investigate and may reverse the charges in your favour. This process typically takes 30 to 90 days.
Common cancellation mistakes to avoid
You are in control of your cancellation, and with the right approach, the process is straightforward. However, several common errors can leave your subscription active and charges continuing.
Mistake 1: cancelling the app instead of the subscription
Deleting the Feedly app from your phone or device does not cancel your subscription. The subscription exists independently of the app. You must cancel through your account settings, Apple App Store, Google Play, or by sending written notice to Feedly's corporate address.
Mistake 2: assuming silence means cancellation
Simply stopping your use of Feedly does not cancel your subscription. Feedly continues to bill you automatically unless you explicitly request cancellation through one of the four methods described above. Check your bank or credit card statement every month to confirm charges have stopped.
Mistake 3: not confirming cancellation
Do not rely on memory alone. Take a screenshot of your cancellation confirmation page, save any confirmation emails, and keep your registered mail receipts. If Feedly charges you again, you will need this documentation to dispute the charge.
Mistake 4: cancelling via the wrong platform
If you subscribed through Apple App Store, you cannot cancel on feedly.com. Cancelling in the wrong location leaves your subscription active on the original platform. Match your cancellation method to your subscription source exactly.
Protecting yourself going forward
Yafee recommends several steps to protect yourself from unwanted subscription charges in the future. Set a calendar reminder to review your active subscriptions every three months. Check your bank and credit card statements monthly for any charges you did not authorize. If you sign up for a free trial, mark the trial end date in your calendar and cancel before renewal unless you want to keep the service. Finally, use a separate email address for subscription services so you can easily filter and track renewal notices.
When to contact Feedly support and escalation options
If you encounter difficulties cancelling or Feedly continues to charge you after cancellation, contact their support team directly. Document every attempt, including dates, times, support agent names, and ticket numbers.
Contacting Feedly support
Email Feedly's support team at [email protected] with the subject line "Cancellation assistance required" and your account details. Expect a response within 48 hours. If support does not resolve your issue within 7 business days, escalate to Yafee, which has helped thousands of consumers cancel unwanted subscriptions and recover overcharged fees. Yafee's team specializes in negotiating with subscription services on your behalf and filing formal complaints with provincial consumer protection authorities if necessary.
Filing a complaint with your provincial consumer protection authority
If Feedly refuses to cancel your account or continues charging after cancellation, file a formal complaint with your provincial consumer protection regulator. In Ontario, contact the Ministry of Government and Consumer Services. In British Columbia, contact Consumer Protection BC. In Alberta, contact Alberta Fair Trading Act administration. These agencies investigate subscription disputes and can levy fines or force refunds on your behalf.
Feedly cancellation checklist
Use this checklist to ensure you complete every step and protect yourself from accidental recharges.
| Task | Status | Date completed |
|---|---|---|
| Confirm your subscription source (web, Apple App Store, Google Play, or direct payment) | ☐ | |
| Select the correct cancellation method for your platform | ☐ | |
| Complete all cancellation steps and receive confirmation | ☐ | |
| Take a screenshot of your cancellation confirmation | ☐ | |
| Verify your subscription status shows "Free" or "Cancelled" | ☐ | |
| Monitor your bank or credit card for the next two billing cycles to confirm no charges appear | ☐ |
Key takeaways and summary
Cancelling Feedly is straightforward when you match your cancellation method to your subscription source. Web subscriptions cancel instantly through your account dashboard. Apple App Store subscriptions cancel through your Apple ID settings. Google Play subscriptions cancel through your Google Account. Direct payment subscriptions require written notice via registered mail. In all cases, document your cancellation, monitor your statements, and escalate to your provincial consumer protection authority if Feedly continues to charge you.
Yafee has helped thousands of consumers cancel unwanted subscriptions, recover overcharged fees, and hold companies accountable for unlawful auto-renewal practices. If you need assistance with your Feedly cancellation or encounter resistance, Yafee's team stands ready to support you. Visit yafee.com today to cancel your subscription confidently and reclaim your money.