Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Dribbble, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.47 for 48h, then $79.87 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Dribbble in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Dribbble
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Dribbble subscription with zero hassle
1
Fill in the form
Give us your details and those of your Dribbble subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Dribbble. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Dribbble refuses your cancellation.
Frequently asked questions
Cancel Dribbble: Your Complete Guide
How to cancel your Dribbble subscription in canada: a legal guide and step-by-step process
Why you might cancel Dribbble and what your rights are
Dribbble is a creative marketplace and portfolio platform where Canadian designers showcase work, bid on projects, and access premium features through tiered paid subscriptions. The platform charges in US dollars, meaning your actual Canadian billing depends on current exchange rates. If you no longer need premium access, want to reduce creative expenses, or have found a better platform for your work, you have the absolute right to cancel at any time.
Your cancellation rights in Canada are protected under the Consumer Protection Act (provincial legislation that applies across Canada, with variations by province). Yafee specialises in helping consumers understand these protections and execute cancellations correctly. This guide explains your legal position, walks you through every cancellation method Dribbble offers, and shows you how to avoid common traps that delay refunds or lock you into unwanted charges.
Your consumer rights under canadian law
Under the Consumer Protection Act and applicable Distance Sales Regulations, you have the right to cancel a digital service subscription within a reasonable period without penalty or justification. Most Canadian provinces grant a cancellation window of 14 days from the date of purchase for online services. After that period, you can still cancel; however, you forfeit the right to a refund and future charges continue until you formally terminate the contract.
Yafee advises that you document your cancellation request in writing (email or registered mail) to create an evidence trail. If Dribbble refuses to honour your cancellation or continues charging after you've notified them, you can escalate to your provincial consumer protection authority (for example, the Ontario Ministry of the Attorney General or equivalent in your province).
What happens to your account and data after cancellation
When you cancel a Dribbble subscription, your premium features deactivate immediately. Your portfolio and past work remain visible unless you manually delete them. Any ongoing projects or bids continue, but you lose ranking boosts, reduced transaction fees, and access to exclusive perks. Understand that cancellation does not automatically delete your account; you retain your login and can reactivate a paid plan at any time. If you want permanent data removal, contact Dribbble support separately to request account deletion under their data privacy policy.
Dribbble pricing in canada and plan breakdown
Yafee recommends reviewing your actual billing statement before deciding to cancel, because Dribbble prices in US dollars and your CAD charge fluctuates monthly.
| Plan name | USD monthly cost | Billing frequency | Core features |
|---|---|---|---|
| Lite | $4.00 USD | Annual | Enhanced profile, portfolio website, 3 services listed |
| Standard | $8.00 USD | Annual | All Lite features, ranking boost, 0% platform fees on projects |
| Plus (most popular) | $99.00 USD | Annual | Team seats, advanced analytics, premium support, all Standard features |
| Pro Monthly | $16.00 USD | Monthly | One month of transaction fee waiver |
| Pro Annual | $96.00 USD | Annual | Permanent transaction fee waiver |
Currency conversion and how it affects your canadian costs
A Standard plan priced at $8.00 USD monthly could cost you $10.50 to $11.50 CAD depending on whether the US dollar strengthens or weakens. Yafee strongly advises checking your credit card or PayPal statement to see the actual CAD amount you're charged, because exchange rates change daily. This is not a hidden fee; it is a direct consequence of Dribbble's US-based pricing model. If you find the effective Canadian cost too high, cancellation becomes financially justified and straightforward to execute.
When to cancel: factors to weigh before you decide
Before you submit a cancellation request, confirm that cancellation aligns with your financial and creative goals.
Reasons to keep your Dribbble subscription
You should keep your subscription if you actively post projects, receive consistent client inquiries through the platform, or use Dribbble's ranking boost to stay visible in search results. Many Canadian freelance designers and agencies retain paid plans because the transaction fee waiver (0% on Standard and higher) directly offsets the subscription cost when they earn above a certain project threshold. Similarly, if you use Dribbble's analytics or team seats for collaborations, the value justifies the monthly expense.
Reasons to cancel
Cancel if you have not posted a project in the last 60 days, receive fewer than two inquiries per month, or have transitioned to direct client relationships and no longer need marketplace visibility. If your budget is tight and you can manage with a free account (basic portfolio, limited visibility), cancellation reduces monthly spend with no long-term penalty. You should also cancel if you've moved to competing platforms like Behance, Dribbble's main rival, and no longer need dual subscriptions.
How to cancel your Dribbble subscription: step-by-step methods
Dribbble provides multiple cancellation routes depending on where you purchased your subscription. Follow the method that applies to your account.
Step 1: cancel directly through dribbble.com (web-purchased subscriptions)
This method applies if you purchased your Dribbble subscription directly on the Dribbble website using a credit card or PayPal. Your legal right to cancel is triggered immediately upon submitting your cancellation request via the account settings interface.
- Log in to your Dribbble account at dribbble.com.
- Use the email and password associated with your subscription.
- If you have forgotten your password, use the "Forgot password" link to reset it.
- Navigate to your account settings.
- Click your avatar or profile icon in the top right corner.
- Select "Settings" from the dropdown menu.
- Find your subscription and billing information.
- Look for a section labelled "Subscription," "Billing," or "Plans."
- You should see your current plan, next billing date, and payment method.
- Click the "Cancel subscription" or "Cancel plan" button.
- Dribbble may prompt you to select a reason for cancellation (optional feedback).
- Confirm that you understand cancellation takes effect at the end of your current billing cycle.
- Confirm your cancellation request.
- Click "Confirm" or "Yes, cancel my subscription."
- You will receive an email confirmation within minutes.
- Take a screenshot of the confirmation page and save your confirmation email.
- These documents prove you cancelled and protect you if Dribbble disputes the cancellation later.
Processing time: Cancellation takes effect immediately, but your premium features remain active until your billing date. For example, if you pay on the 15th of each month and cancel on the 8th, you retain your plan until the 15th at no extra charge.
Step 2: cancel an app store or google play subscription
If you subscribed to Dribbble through Apple App Store (iOS) or Google Play (Android), you must cancel through that platform, not through Dribbble's website. Your consumer protection rights are the same; the merchant has simply delegated billing to the app store.
For Apple App Store (iOS):
- Open the Apple App Store app on your iPhone or iPad.
- Do not attempt to cancel via the Dribbble app or Dribbble website.
- Tap your profile icon in the bottom right corner.
- Select "Subscriptions."
- Find and tap "Dribbble" in the list of active subscriptions.
- If you do not see Dribbble, your subscription may have already expired or may be managed elsewhere.
- Tap "Cancel subscription."
- Apple will ask you to confirm and may offer you a discount to stay subscribed (optional).
- Confirm the cancellation by tapping "Confirm" or "Cancel subscription" again.
- You will see "Subscription cancelled" on the screen, and Apple will send you an email receipt.
For Google Play (Android):
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right.
- Select "Payments and subscriptions," then "Subscriptions."
- This opens your active subscription list.
- Tap "Dribbble."
- If not visible, search for "Dribbble" in the subscriptions list.
- Tap "Cancel subscription."
- Google may display a retention offer or reason-selection screen.
- Confirm by tapping "Yes, cancel" or equivalent.
- Google sends a confirmation email immediately.
Step 3: cancel via email or registered mail (formal written notice)
If you are within the 14-day cooling-off period under provincial Consumer Protection Act regulations, or if Dribbble fails to process your cancellation through the website or app store, send formal written notice. Yafee advises using registered mail with return receipt requested so you have proof of delivery.
- Compose your cancellation letter.
- Address: Dribbble Holdings Ltd., [official registered office address if available; see section "Contact and escalation details" below].
- Include your full name, email address, account username, and current subscription plan.
- State: "I hereby cancel my Dribbble subscription effective immediately. Please confirm cancellation and cease all future billing to my account."
- Date the letter and sign it.
- Send via Canada Post registered mail with return receipt requested (or equivalent courier with proof of delivery).
- This method costs approximately $12-$15 CAD but creates an uncontestable evidence trail.
- Keep your tracking number and return receipt as proof.
- Allow 5-10 business days for Dribbble to receive and process the notice.
- Formally, receipt of written cancellation triggers your legal right to cancel immediately, even if Dribbble takes time to process.
- If Dribbble does not send a confirmation email within 7 days, send a follow-up email to their support address citing your registered mail details.
- Take a screenshot of the follow-up email for escalation purposes.
Understanding dribbble's refund policy and your legal rights
Yafee emphasises that refund eligibility depends on timing and the type of charge you incur.
Subscription fees: non-refundable after 14 days
Under Canadian distance-sale law, recurring subscription fees paid within the first 14 days of your account creation are refundable if you request cancellation. After 14 days, subscription fees become non-refundable. When you cancel, Dribbble stops charging you going forward; however, you do not receive a pro-rata refund for the remainder of your current billing cycle. For example, if you cancel a $99 USD annual plan on day 350 of 365, you forfeit the final 15 days of access without a refund.
Project-based refunds: full refund within 24 hours
If you post a project on Dribbble's job board and cancel within 24 hours, you receive a full refund including all platform and processing fees. After 24 hours, the project cost is non-refundable, though you may recover platform fees if the project attracted no bids. This rule applies regardless of subscription status.
Your legal position
You have an absolute right to cancel your subscription at any time under Canadian law. However, refunds are limited to the 14-day cooling-off period for new subscriptions. If you cancel after 14 days, future charges stop immediately, but you forfeit unused portions of your current billing cycle. If Dribbble continues charging after you cancel, you can dispute the charges with your credit card issuer or PayPal and file a complaint with your provincial consumer protection authority (for example, Ontario Ministry of the Attorney General, British Columbia Office of the Ombudsperson, or equivalent).
What to do after you cancel: next steps and confirmations
Cancellation does not end your responsibility; confirm that charges truly have stopped and your account reflects the change.
Immediately after cancellation
- Save all confirmation emails and screenshots.
- Store these in a dedicated folder on your computer or cloud storage for at least 12 months.
- Log back into your Dribbble account within 24 hours.
- Verify that your subscription status now shows "Cancelled" or "Free account."
- Confirm that your premium features (enhanced profile, ranking boost, 0% fees) have been deactivated.
- Check your email for a cancellation confirmation from Dribbble.
- If you do not receive one within 2 hours, contact Dribbble support immediately with your account details and the date you cancelled.
Monitor your billing for 30 days
Review your credit card or PayPal statement 1 week and 30 days after you cancel. Confirm that no charges from Dribbble appear. If you see a charge after cancellation, contact your bank or PayPal to dispute it and provide your cancellation confirmation as evidence. Yafee recommends setting a phone reminder for 30 days post-cancellation to check your statement, because billing delays sometimes occur and you want to catch unauthorized charges quickly.
Delete your account if desired
Cancellation does not delete your account. Your portfolio and profile remain live unless you manually remove them. If you want to erase your presence on Dribbble entirely, contact their support team and request permanent account deletion. Yafee advises that account deletion is permanent and cannot be reversed, so confirm before submitting the request.
Common cancellation mistakes to avoid
Cancellation is straightforward, but small errors can delay your request or result in continued billing. Be proactive and double-check these pitfalls.
Mistake 1: cancelling only on the app without cancelling the web subscription
If you have active subscriptions on both the Dribbble app and Dribbble.com, cancelling one does not cancel the other. You must cancel each separately. Check both your App Store or Google Play account AND your Dribbble web account to confirm all subscriptions are terminated.
Mistake 2: assuming cancellation is immediate when you are mid-cycle
When you cancel, Dribbble immediately deactivates your premium features, but you retain access through your current billing date. If you pay monthly and cancel on the 20th, you can still use premium features until the end of that month. This is not a failure to cancel; it is the standard billing practice. However, verify this in writing so you are not charged a second time.
Mistake 3: not saving proof of cancellation
If Dribbble disputes your cancellation claim or continues charging, your screenshot of the confirmation page and confirmation email are your only proof. Without them, your credit card issuer or consumer protection authority cannot easily rule in your favour. Save everything.
Mistake 4: ignoring an app store or google play subscription
Many Canadian designers forget they subscribed via their phone's app store. Years later, they notice recurring charges and discover they never cancelled through Apple or Google. Check both platforms immediately.
Comparison table: Dribbble vs. alternative platforms
If you are considering cancelling because you want to compare alternatives, this table shows how Dribbble's pricing and features stack up.
| Platform | USD monthly cost (approx.) | Portfolio features | Job board included |
|---|---|---|---|
| Dribbble | $4-$99 | Yes, premium profiles available | Yes, with 0% fees on paid plans |
| Behance | Free | Yes, basic portfolio only | No (external job links only) |
| Adobe Portfolio | $9.99-$19.99 | Yes, premium designs | No |
| Yafee (freelancer community) | Varies | Portfolio + contract protection | Yes, with legal support |
| Upwork | Free (20% fee per project) | Yes, basic profile | Yes, with fee structure |
Yafee is particularly useful if you want a community platform that protects your contracts and provides legal guidance, not just portfolio visibility. Many Canadian freelancers switch to Yafee because the platform combines community features with contract law transparency.
Contact and escalation details for Dribbble
If your cancellation is not processed or Dribbble refuses to honour your request, escalate through these official channels.
Dribbble customer support
Email: [email protected] (response time typically 2-5 business days).
Include your account username, email address, subscription plan, and date of cancellation attempt. Attach screenshots of your cancellation request and confirmation page. Yafee advises sending this email using your account email address and requesting written confirmation of receipt.
Registered office address for formal notice
If email support does not resolve your issue within 10 days, send formal written notice to Dribbble's registered office. Use registered mail with return receipt requested:
Dribbble Holdings Ltd. [Official address to be confirmed on their corporate registry filing; typically available via Canadian corporate databases or their terms of service].
Provincial consumer protection authority
If Dribbble does not respond within 14 days or refuses to cancel, file a complaint with your provincial consumer protection regulator:
- Ontario: Ontario Ministry of the Attorney General, Consumer Protection Branch.
- British Columbia: BC Office of the Ombudsperson or Consumer Protection BC.
- Alberta: Fair Trading Act enforcement division.
- Federal (all provinces): Office of the Commissioner of Competition (if unfair business practice suspected).
Most provinces allow you to file a complaint online free of charge. Provide your cancellation documentation, correspondence with Dribbble, and proof of continued charges (billing statements).
Your cancellation checklist and timeline
Use this checklist to ensure your cancellation is complete and protected.
| Task | Timeline | Complete? |
|---|---|---|
| Review Dribbble pricing and plan details | Day 1 | ☐ |
| Log in and navigate to account settings | Day 1 | ☐ |
| Click "Cancel subscription" and confirm | Day 1 | ☐ |
| Save screenshot of cancellation confirmation | Day 1 (within 1 hour) | ☐ |
| Check email for confirmation from Dribbble | Day 1 (within 2 hours) | ☐ |
| Verify cancellation in account settings | Day 2 | ☐ |
| Check credit card or PayPal for unexpected charges | Day 7, Day 30 | ☐ |
| File dispute if charged after cancellation | Within 60 days of unauthorized charge | ☐ |
Final summary and next steps
Cancelling your Dribbble subscription is a straightforward legal right under Canadian consumer protection law. You can cancel immediately through the website, app store, or formal written notice; future charges stop upon cancellation, though unused portions of your current billing cycle are non-refundable after the initial 14-day period. Save all confirmation documents, verify the cancellation within 24 hours, and monitor your billing for 30 days to ensure no rogue charges appear.
If Dribbble refuses to cancel or continues charging, escalate to your provincial consumer protection authority. Yafee has helped thousands of Canadian consumers cancel unwanted subscriptions and recover overcharged fees by providing clear legal guidance and evidence-gathering templates. Yafee's platform combines contract clarity with consumer rights protection, making it easy to understand what you are entitled to and how to enforce your rights.
Ready to cancel with confidence? Yafee provides templates for cancellation letters, keeps records of all your communications, and alerts you to any ongoing charges. Visit Yafee.com today to manage your digital subscriptions in one place with full legal transparency and support.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Dribbble?
Join over 30,000 users who already trust us.