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Cancel Jerusalem Post: Step-by-Step Guide
How to cancel your Jerusalem Post subscription in canada and protect your rights
Understanding Jerusalem Post and your subscription options
The Jerusalem Post is an English-language news organization covering Israeli, Middle Eastern, and international news. You can access their content through web subscriptions, digital ePaper editions, print magazines, and mobile apps available on both Apple and Google platforms. Many Canadian subscribers choose Jerusalem Post for its comprehensive reporting, but circumstances change. When they do, you deserve a straightforward cancellation process grounded in Canadian consumer law.
Yafee understands that managing multiple subscriptions can become overwhelming. Whether you signed up through the Jerusalem Post website directly, via the Apple App Store, Google Play, or a magazine subscriber portal, you have clear cancellation rights under Canadian consumer protection legislation. This guide walks you through every method so you can cancel with confidence and protect your wallet.
Where Jerusalem Post subscriptions are sold
You can purchase Jerusalem Post subscriptions through several channels. The official website (jpost.com) offers direct web subscriptions with auto-renewal. The Apple App Store and Google Play provide mobile app access for iPhone, iPad, and Android devices. Magazine subscriptions are managed through a dedicated subscriber services portal. Understanding where your subscription was purchased is your first step toward cancellation. Each platform has its own process, and Yafee recommends identifying yours before you begin.
Jerusalem Post subscription pricing in canada
| Plan | Price (CAD) | Billing cycle | Auto-renewal |
|---|---|---|---|
| ePaper single issue | $1.99 | One-time purchase | No |
| ePaper subscription (monthly) | $18.99 | Monthly | Yes |
| ePaper subscription (6 months) | $79.99 | 6 months | Recommended for budget-conscious readers |
| ePaper subscription (annual) | $129.99 | 12 months | Yes |
| Print magazine subscription | Varies | Monthly or annual | Yes (typically) |
| Digital bundle (web plus app) | $14.99 | Monthly | Yes |
The ePaper subscriptions auto-renew unless you cancel them. If you are paying the annual rate but only want a few months of access, you are losing money unnecessarily. Yafee encourages you to cancel as soon as you know you will not renew, so you avoid unwanted charges.
Why canadian subscribers cancel Jerusalem Post
Your reasons for cancelling are personal and valid.
Some subscribers find they no longer have time to read the content. Others discover the reporting focuses too heavily on specific regions while neglecting other news areas they care about. Cost concerns drive many cancellations. A $129.99 annual subscription adds up, especially if you are supplementing it with other news sources. Some readers switch to free news aggregators or competitor platforms offering similar coverage at lower prices. A few cancel because they prefer print newspapers over digital formats, or they realized their subscription auto-renewed without their knowledge.
Whatever your reason, you have the right to cancel. You should never feel pressured to keep paying for content you do not use. Yafee is here to ensure the process is simple and that you are not hit with surprise charges along the way.
Your consumer rights under canadian law
Canadian consumer protection legislation grants you specific rights when cancelling subscription services.
Under the federal Consumer Protection Act and equivalent provincial legislation (including Ontario's Consumer Protection Act and British Columbia's Business Practices and Consumer Protection Act), you have the right to cancel an auto-renewing subscription. The law requires that businesses clearly disclose the terms of auto-renewal before you purchase. Consequently, if Jerusalem Post did not clearly inform you about auto-renewal, billing frequency, or cancellation procedures before you completed your purchase, you may have grounds to dispute the charge.
Your legal position
You are entitled to cancel at any time. The vendor must provide a simple, accessible cancellation method at no cost to you. If Jerusalem Post charges a cancellation fee or makes the process deliberately difficult, that practice likely violates consumer protection law. Furthermore, if you are charged after your cancellation request is submitted, you can dispute the charge with your credit card company or bank and file a complaint with your provincial consumer protection authority. In Ontario, the relevant body is the Ministry of Government and Consumer Services. In British Columbia, contact the Office of the Registrar of Mortgage Brokers or the BC Office of the Consumer Protection Commissioner. Yafee recommends documenting all cancellation requests and communication so you have evidence if a dispute arises.
How to cancel Jerusalem Post on the web
Cancelling your Jerusalem Post subscription directly on their website is the fastest method if you subscribed via jpost.com.
Step 1: log in to your account
- Visit jpost.com in your web browser.
- Click the account or sign-in icon (usually in the top right corner).
- Enter your email address and password.
- If you have forgotten your password, click "Forgot Password?" and follow the reset instructions sent to your email.
Step 2: navigate to subscription settings
- Once logged in, locate the account menu (often labelled "Account," "My Account," or "Settings").
- Look for a link or tab called "Subscriptions," "Billing," or "Manage Subscription."
- Click on the active subscription you wish to cancel.
- If you have multiple subscriptions (for example, monthly and annual), select the one you want to end.
Step 3: initiate cancellation
- On the subscription details page, locate the "Cancel Subscription" or "Cancel Renewal" button.
- Click it. Jerusalem Post will likely ask you to confirm and may offer a retention discount or pause option.
- Do not accept a discount unless you genuinely plan to continue. If you want to cancel, proceed to the final step.
- Confirm your cancellation when prompted.
Step 4: confirm cancellation and save proof
- Once you have completed cancellation, Jerusalem Post should display a confirmation message on screen.
- Screenshot or save this confirmation page for your records.
- Check your email. Jerusalem Post should send a confirmation email within 24 hours confirming your subscription has been cancelled.
- Save that email in a dedicated folder for future reference.
The web method is straightforward because you have direct control. Nevertheless, if the "Cancel" button is missing or the process redirects you indefinitely, contact Jerusalem Post customer service at the address provided at the end of this guide and request cancellation in writing.
How to cancel Jerusalem Post on iOS (Apple app store)
If you subscribed to Jerusalem Post via the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription management system, not through the app itself.
Step 1: open your apple ID settings
- On your iPhone or iPad, open the Settings app.
- Tap your name at the top of the screen to access your Apple ID settings.
- Select Subscriptions from the menu.
Step 2: find the Jerusalem Post subscription
- You will see a list of all active subscriptions linked to your Apple ID.
- Scroll through and locate Jerusalem Post.
- Tap on it to view the subscription details, including renewal date and price.
Step 3: cancel the subscription
- On the subscription details screen, select Cancel Subscription.
- Apple will ask you to confirm and may offer a brief retention offer.
- Confirm cancellation. Your subscription will end at the end of your current billing cycle.
- You will receive a confirmation from Apple via email.
Apple does not allow refunds for completed billing periods. However, if you cancel before your next renewal date, you will not be charged again. If Jerusalem Post charged you after you cancelled through Apple, contact Apple Support immediately and request a refund, citing your cancellation confirmation.
How to cancel Jerusalem Post on android (Google play)
Android app subscriptions are managed through Google Play, similar to the Apple process.
Step 1: open google play settings
- On your Android phone or tablet, open the Google Play Store app.
- Tap the profile icon in the top right corner.
- Select Payments and subscriptions.
- Tap Subscriptions.
Step 2: find and select Jerusalem Post
- You will see a list of active subscriptions.
- Tap Jerusalem Post.
- Review the subscription details, including the next billing date.
Step 3: cancel the subscription
- Tap Cancel subscription.
- Google Play will ask you to confirm and may offer a discount or pause option.
- Confirm your cancellation. Your access will end at the end of your current billing cycle.
- You will receive a confirmation email from Google.
Like Apple, Google Play does not issue refunds for completed billing periods. However, cancelling now will prevent future charges. Save your cancellation confirmation for your records.
How to cancel Jerusalem Post by mail (print subscriptions)
If you have a print magazine subscription, or if web and app cancellation methods do not work, you can cancel by registered mail.
Step 1: prepare your cancellation letter
- Write a formal letter on plain paper or email template.
- Include the following information:
- Your full name.
- Your subscriber account number (found on your magazine label or account page).
- Your billing address (the address on your subscription account).
- Your email address and phone number.
- A clear statement: "I request immediate cancellation of my Jerusalem Post subscription effective [insert today's date]."
- The date you are sending the letter.
- Sign the letter by hand if mailing physically.
Step 2: send your cancellation via registered mail
- Address your letter to:
- Jerusalem Post
Subscriber Services
P.O. Box 81
Jerusalem 91000
Israel
- Jerusalem Post
- In Canada, take your letter to a Canada Post office and send it via Registered Mail with Return Receipt. This service costs approximately $12-15 CAD and provides proof of delivery.
- Ask the postal clerk for a receipt showing the tracking number.
- Keep this receipt and the return receipt when it arrives back. This is your proof that Jerusalem Post received your cancellation request.
Step 3: follow up if necessary
- Allow 10-15 business days for your registered letter to reach Jerusalem Post in Israel and for processing.
- If your next billing cycle occurs before you receive confirmation, contact Jerusalem Post directly by phone or email (request contact details from their website).
- Provide your tracking number and explain that you submitted a registered cancellation letter.
Registered mail is slower than online methods, but it creates a documented paper trail. Consequently, if Jerusalem Post fails to honour your cancellation, you have written proof you requested it, and you can escalate to your provincial consumer protection authority or your credit card company with confidence.
How to cancel Jerusalem Post through customer service
If automated methods do not work or you prefer human contact, you can cancel by contacting customer service directly.
Step 1: locate customer service contact information
- Visit jpost.com.
- Scroll to the footer or look for a "Contact Us" or "Help" link.
- Find the phone number, email address, or live chat option for subscriber services.
- Note that Jerusalem Post is based in Israel, so response times may be 24-48 hours longer than domestic services.
Step 2: prepare your account information
- Have your subscriber account number ready (from your email receipt, magazine label, or account page).
- Have your full name and billing address available.
- Know the email address or phone number associated with your account.
Step 3: request cancellation
- Contact customer service by phone, email, or chat.
- Clearly state: "I wish to cancel my subscription effective immediately."
- Provide your account number and identifying information.
- Do not accept retention offers or discounts unless you genuinely want to continue.
- Ask for a cancellation confirmation number and note the name of the representative who processes your request.
Step 4: confirm cancellation in writing
- After your phone or chat cancellation, send an email to the same customer service address to confirm and create a written record.
- Reference the confirmation number provided over the phone.
- State clearly: "This email confirms my request to cancel my Jerusalem Post subscription, discussed in our conversation on [date]."
- Save the customer service response confirming cancellation.
Combining phone or chat contact with a written follow-up email strengthens your position. If Jerusalem Post later claims they never received a cancellation request, you have the email timestamp as evidence.
Refunds and billing after cancellation
Understanding your refund rights prevents unwanted surprises after you cancel.
When you are entitled to a refund
In Canada, subscription refund eligibility depends on when you cancel relative to your billing cycle. If you cancel before your next renewal date, you will not be charged again. You do not receive a refund for the current period you have already paid for, unless Jerusalem Post's terms explicitly promise pro-rata refunds or unless you cancel within a specific cooling-off period (usually 10-14 days of purchase in some provinces).
However, if Jerusalem Post charges you after you have submitted a valid cancellation request, you are entitled to dispute that charge. Contact your credit card issuer or bank within 60 days and request a chargeback. Explain that you cancelled and provide your cancellation confirmation as evidence. The financial institution can reverse the charge and investigate.
Preventing unwanted charges
- Cancel at least 5-7 business days before your next renewal date to allow processing time.
- Verify your cancellation by checking your account 48 hours after submitting your request. The subscription should no longer appear as active.
- Review your credit card or bank statement 10 days after your cancellation to ensure no charge appears.
- If a charge does appear, contact your financial institution immediately and provide your cancellation documentation.
Requesting a pro-rata refund
If you paid for a full month or year but only used part of it, you can request a pro-rata refund (refund for the unused portion). This is not automatic but is often granted as a goodwill gesture. Send a written request to customer service with the following:
- Your account number and subscription dates.
- The date you cancelled.
- The number of unused days remaining on your subscription.
- A clear request for a pro-rata refund to your original payment method.
Some customer service teams approve pro-rata refunds without question. Others deny them and cite their terms of service. If denied and you believe the request is reasonable, you can file a complaint with your provincial consumer protection authority or request a chargeback from your financial institution.
Common mistakes to avoid when cancelling
You are in control of your cancellation, and being aware of common pitfalls will protect you from preventable errors.
The first mistake is assuming the app deletion cancels your subscription. Deleting the Jerusalem Post app from your phone does not cancel your subscription. The subscription remains active through the app store (Apple or Google), and you will continue to be charged. You must cancel through the app store settings or contact customer service separately.
The second mistake is ignoring retention offers. When you initiate cancellation, Jerusalem Post (or the app store) may offer a discount, pause, or free month. If you accept, your cancellation request is cancelled, and you remain subscribed. Accept only if you genuinely want to continue. If you are certain you want to leave, reject the offer and complete cancellation without conditions.
The third mistake is failing to save confirmation. Many subscribers cancel, believe it is done, and then receive a surprise charge weeks later. Always screenshot or save the confirmation email. Keep it for at least 90 days. If a charge appears, you have proof to dispute it.
The fourth mistake is cancelling on the wrong platform. If you subscribed via Apple, cancelling on the Jerusalem Post website will not work because Apple, not Jerusalem Post, manages the billing. You must cancel through Apple's settings. Similarly, Google Play subscriptions cannot be cancelled through the website. Match your cancellation method to your purchase method.
The fifth mistake is not allowing processing time. Cancellations submitted through app stores or websites do not take effect immediately. Allow 24-48 hours for the system to update. If you receive a charge 3 days after cancelling, contact customer service before disputing with your bank. There may be a processing delay, not a failure to honour your request.
The sixth mistake is not documenting your request. If you call customer service, note the date, time, representative's name, and confirmation number. If you email, keep the receipt and the response. Yafee recommends creating a folder on your computer or phone labelled "Subscription Cancellations" and storing all evidence there. If a dispute arises, you will have everything needed to prove your case.
What happens after your subscription ends
Once your cancellation is processed, you will lose access to paid content.
On the exact end date of your subscription, your login credentials will no longer grant access to restricted articles, the ePaper edition, or premium features on the Jerusalem Post website and app. You will be able to access some free content, but paywalled articles will no longer be available to you. This typically happens automatically at midnight on the renewal date.
Your account itself may remain in Jerusalem Post's system. If you resubscribe in the future, your saved preferences and reading history may still be there. However, your payment method will no longer be charged, and your account will be dormant until you choose to resubscribe.
Check your email and spam folder for a final confirmation email stating your subscription has ended. This email serves as your record. Yafee recommends keeping all subscription-related emails for 2 years in case of future billing disputes or tax-related questions.
Traps to watch for and how to avoid them
Subscription companies sometimes use tactics designed to make cancellation difficult or to encourage unintended renewals.
Some services bury the cancellation button under multiple menu layers or label it obscurely (for example, "Manage Recurring Payments" instead of "Cancel"). Consequently, if you cannot find a visible cancellation option within three clicks on the website, contact customer service or use the registered mail method instead.
Others require you to call a phone number during narrow business hours. If calling is the only cancellation method offered and you live in Canada, note that Jerusalem Post's business hours are based in Israel, which is 6-8 hours ahead of Canadian time zones. Plan your call accordingly or use email or registered mail.
Some subscriptions offer a "pause" option that is highlighted more prominently than the "cancel" option. Pausing delays your billing but does not cancel, so your subscription will resume in a month or two. If you do not intend to resume, do not pause. Cancel outright.
A few services charge a "cancellation fee" or claim you must contact them within a specific window to cancel. Under Canadian consumer law, cancellation fees are typically unenforceable if they are not explicitly disclosed before purchase. If Jerusalem Post attempts to charge you a cancellation fee, refuse it and escalate the dispute to your provincial consumer protection authority.
Comparison of cancellation methods
Different cancellation methods have different speeds, evidence trails, and success rates.
| Method | Speed | Evidence level | Best for |
|---|---|---|---|
| Web (jpost.com account) | Immediate | High (screenshot + email confirmation) | Recommended for most users |
| Apple App Store settings | Immediate | High (Apple email confirmation) | iOS subscribers |
| Google Play settings | Immediate | High (Google email confirmation) | Android subscribers |
| Registered mail | 10-15 business days | Very high (return receipt + tracking) | Print subscribers and disputes |
| Phone customer service | Same day | Medium (note confirmation number and follow up with email) | When web methods fail |
| Email customer service | 24-48 hours | High (email receipt and response) | Non-urgent cancellations |
For speed and reliability, Yafee recommends using the web method if you subscribed on jpost.com, or the app store method if you subscribed via Apple or Google. These provide immediate confirmation and high-quality evidence. For print subscriptions or if web methods fail, registered mail is slower but creates an unquestionable paper trail that protects you in disputes.
Cancellation address for Jerusalem Post
If you need to send a written cancellation request to Jerusalem Post, use the following address for registered mail or certified correspondence:
Jerusalem Post
Subscriber Services
P.O. Box 81
Jerusalem 91000
Israel
In Canada, send this letter via Canada Post Registered Mail with Return Receipt. This service costs approximately $12-15 CAD and provides proof that Jerusalem Post received your request. Allow 10-15 business days for delivery and processing. If you do not receive a confirmation email within 5 business days of the tracked delivery date, follow up by phone or email using the contact details on jpost.com.
How yafee helps you stay in control of your subscriptions
Cancelling Jerusalem Post is straightforward when you follow the proper method for your platform and maintain clear documentation. Your rights as a Canadian consumer are grounded in federal and provincial consumer protection legislation, which requires vendors to honour cancellation requests, process them promptly, and refrain from charging you after cancellation.
Yafee has guided thousands of consumers through subscription cancellations across dozens of platforms and services. Our commitment is to translate legal rights into practical, step-by-step procedures so you can cancel with confidence. Whether you are ending a subscription because your reading habits have changed, costs are too high, or you prefer another news source, you deserve transparency and control.
To summarize: identify where you subscribed, use the matching cancellation method, save your confirmation, and monitor your next billing cycle. If Jerusalem Post charges you after cancellation or refuses your request, you have grounds to dispute the charge with your financial institution and to file a complaint with your provincial consumer protection authority. Yafee is here to support you through every step of the process and to ensure your subscription rights are protected.