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Our team drafts a 100% personalised, legally compliant cancellation letter.
Sent by registered mail with acknowledgement to Bodyfast. Nothing else for you to do.
Our letters follow consumer law and GDPR.
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Full refund if Bodyfast refuses your cancellation.
Bodyfast is a mobile app and web platform that guides you through intermittent fasting routines with personalized coaching, meal tracking, recipe libraries, and fasting timers. The service operates across iOS, Android, and web browsers, offering weekly and annual subscription tiers to unlock premium features. Many Canadians use Bodyfast to structure their fasting schedules, but if the program no longer fits your lifestyle or budget, cancelling is straightforward once you know where to go. At Yafee, we help thousands of Canadians navigate subscription cancellations each month, and Bodyfast is one of the clearest platforms to exit from if you act on the right channel.
You might cancel because the app's coaching doesn't align with your health goals, the recurring charges strain your budget, you've achieved your fitness targets, or you've found a competing fasting app that suits you better. Some users cancel after the free trial ends and premium features feel unnecessary. Others discover that the personalized plans don't deliver the results they expected. Whatever your reason, Yafee supports your right to cancel without friction or hidden penalties.
Before you commit to cancellation, consider whether you've explored all the features included in your plan. The Annual Subscription (CAD $69.99 per year) offers better value than the Weekly Coaching Plan (CAD $1.35 per week) if you plan to stay longer than 52 weeks. If cost is your only concern, downgrading to a free account, which keeps basic fasting tracking, might be a middle ground. However, if you've made your decision, Yafee's guidance will ensure you cancel properly and avoid surprise charges.
Understanding your subscription tier helps you identify what charges to expect and why cancellation matters for your budget.
| Plan | Price (CAD) | Billing cycle | Key features |
|---|---|---|---|
| Free account | CAD $0 | One-time | Basic fasting timer, limited tracking |
| Weekly Coaching Plan | CAD $1.35 | Weekly auto-renewal | Personalized coaching, meal plans, premium recipes |
| Annual Subscription | CAD $69.99 | Annual auto-renewal | Best value: full premium access, unlimited coaching |
| Monthly equivalent | CAD $5.83 | N/A (reference only) | If converting annual to monthly cost |
The Annual Subscription offers the lowest per-month cost if you commit for a full year. If you cancel during an annual billing cycle, you may forfeit the remainder of your paid term, depending on Bodyfast's refund policy and your province's consumer protections. Yafee recommends reviewing your last receipt or account dashboard to confirm which plan you're currently paying for before you submit a cancellation request.
Canadian consumer protection law grants you specific rights when cancelling digital subscriptions, though these vary by province and the nature of the service.
The federal Competition Act and provincial consumer protection statutes (such as Ontario's Consumer Protection Act or British Columbia's Consumer Protection Act) give you the right to cancel most online contracts within a reasonable timeframe, often referenced as 14 calendar days from the purchase date or contract start. However, digital content and automatic-renewal subscriptions are sometimes exempt from cooling-off periods, depending on your province's specific rules and how Bodyfast's terms classify their service. If you purchased through the Apple App Store or Google Play Store, those platforms' consumer protections may supersede Bodyfast's direct policies.
Your legal position: You have the statutory right under your province's consumer protection framework to cancel a subscription, terminate recurring charges, and request a refund if Bodyfast fails to honour a cancellation request or continues billing you after you've submitted a valid termination notice. Document all cancellation attempts, dates, and communications with Bodyfast support to strengthen your position if you need to escalate to a consumer protection authority.
If Bodyfast's support team denies your refund request or continues to charge you after you've cancelled, escalate your complaint to your province's consumer protection authority. Most provinces operate a dedicated complaints division that investigates unfair billing practices at no cost to you. For example, Ontario residents can file with the Ministry of the Attorney General's Consumer Protection Office, while British Columbia residents can contact the Office of the Superintendent of Financial Institutions or the Competition Bureau. Alberta residents should contact the Fair Trading Act enforcement division, and Quebec residents can file with the Office of the Ombudsman or the Consumer Protection Office.
Document all communication with Bodyfast (dates, email addresses, support ticket numbers, screenshots of charges) and provide this evidence when you file a complaint. Include copies of your account statements showing recurring charges and any cancellation requests you sent. Yafee has supported consumers in recovering hundreds of dollars through formal complaints when companies ignored direct cancellation requests.
Cancellation method and timeline depend on whether you subscribed directly through Bodyfast, the Apple App Store, or Google Play Store.
Log into your Bodyfast account and check your billing settings or payment history. This tells you whether Bodyfast processes your subscription directly or whether Apple or Google handles the payment. Each source has a different cancellation path. If you subscribed via the App Store or Play Store, you must cancel through that platform, not through Bodyfast itself. Direct cancellations to the wrong channel often fail to process, leaving you liable for the next billing cycle.
If Bodyfast charges you directly (not through Apple or Google), follow these steps:
Once you submit a direct cancellation through the app or website, Bodyfast should stop charging you at the end of your current billing cycle. Verify that your account reflects "cancelled" or "downgraded to free" status within 24 hours. If the status doesn't change or you receive another charge, contact Bodyfast support immediately with your confirmation number and request a written refund authorization.
If you subscribed through the Apple App Store (iOS device), cancel directly through Apple's system, not through the Bodyfast app:
Apple processes the cancellation immediately, but Bodyfast receives the notification within 24 to 48 hours. You retain access to premium features until the end of your current billing period. If you need proof of cancellation, Apple sends a confirmation email to your registered iTunes email address. Keep this email as evidence for your records or for a consumer complaint if charges persist.
If you subscribed through Google Play (Android device), cancel through Google Play, not through Bodyfast:
Google processes cancellations immediately and notifies Bodyfast within 24 hours. Like Apple, you keep access to premium features through the end of your paid billing period. Google sends a confirmation email to your registered Google account, which serves as proof of cancellation if you need to dispute future charges or file a consumer complaint.
After cancelling, wait 24 to 48 hours, then check your account status. Log into the Bodyfast website or app and confirm that your subscription shows as cancelled or your account has downgraded to free. Check your email for a cancellation confirmation from Bodyfast, Apple, or Google (whichever platform processed your subscription). If you see no confirmation within 48 hours, contact Bodyfast support directly and request a written cancellation confirmation.
Refund eligibility depends on your province, the timing of your cancellation request, and whether you subscribed directly or through a third-party platform.
Bodyfast's standard refund policy does not guarantee a refund for cancelled subscriptions unless you cancel within 14 days of the initial purchase (a statutory cooling-off period in most Canadian provinces for digital services). If you cancel after this window, Bodyfast typically does not refund the remaining balance of an annual subscription or unused weeks of a weekly plan. However, your province's consumer protection law may override this if you can demonstrate that Bodyfast failed to disclose cancellation terms clearly or that the service did not match its advertised features. Contact Bodyfast support to request a refund and explain your reason for cancellation. If they decline, escalate to your provincial consumer protection authority, as Yafee has seen successful refund claims when companies fail to deliver promised features or hide cancellation procedures in fine print.
Apple and Google both offer a refund window (usually 14 to 15 days from purchase) if you submit a refund request directly through their platforms. To request a refund through the App Store or Play Store, initiate a dispute or refund request within this window through your account settings or by contacting Apple Support or Google Play Support. Apple and Google typically process refunds within 5 to 10 business days. If Bodyfast continues to bill you after this period, contact the App Store or Play Store support team to dispute the recurring charge.
Cancelling can feel stressful, but these errors are entirely avoidable if you follow the steps above and keep clear records of every action you take.
Many users cancel through the Bodyfast app when they subscribed through the App Store or Play Store. This creates a gap: Bodyfast receives no cancellation signal from the platform, so billing continues. Always check your payment method first and cancel through the exact platform that processes your subscription. If you're unsure, contact Bodyfast support with your account email and ask which platform handles your billing.
You assume a cancellation is complete once you click "confirm," but systems often lag by 24 to 48 hours. Yafee strongly recommends logging back into your account one day after cancellation and confirming the status has changed to "cancelled" or "free account." If it still shows an active subscription, contact support immediately and request a written cancellation confirmation.
Even after you cancel, you may receive one final charge for the billing cycle you paid for. This is typically legitimate. However, if you receive a charge more than one billing cycle after your cancellation date, contact Bodyfast support and file a dispute with your bank or credit card company. Take a screenshot of your cancelled subscription status and the unwanted charge as evidence. Your financial institution can reverse fraudulent or unauthorized recurring charges within 120 days of the transaction.
Uninstalling the Bodyfast app does not cancel your subscription or stop billing. The app is simply a gateway to the service; the subscription exists at the payment platform level (Bodyfast, Apple, or Google). Always cancel through the proper channel before deleting the app from your device.
Your cancellation process doesn't end when you click "confirm"-these final steps protect you from surprise charges and ensure a clean break.
Mark your calendar for the date when your current billing cycle should end. One week after that date, log into your bank or credit card account and verify that no new Bodyfast charge appears. If a charge does appear after your cancellation end date, contact your bank immediately to dispute it. Provide your cancellation confirmation number and the screenshot of your cancelled subscription status as evidence. Your bank can reverse unauthorized charges within 120 days.
Store screenshots of your cancellation confirmation, the date and time you cancelled, confirmation emails from Bodyfast (or Apple/Google), and any bank statements showing the final charge. If a dispute arises months later, these records prove you acted in good faith. Yafee recommends organizing these documents in a dedicated folder on your computer or cloud storage.
If Bodyfast continues to charge you after your cancellation date, contact their support team and demand a written statement confirming that your subscription is cancelled, the cancellation date, and the reason any further charges are unauthorized. If they refuse or ignore your request, file a complaint with your provincial consumer protection authority and your bank's dispute resolution team. Include the written refusal (or proof of no response) as evidence that Bodyfast is not cooperating with your cancellation request.
If in-app cancellation fails or you need to send a formal termination notice, contact Bodyfast by registered mail.
Send your cancellation request by registered mail (Canada Post Xpresspost or equivalent tracked service) to the address listed in Bodyfast's legal imprint. Your letter should include the following:
Send a copy of this letter to yourself via email as a backup and keep the Canada Post tracking receipt. Bodyfast must respond in writing within 14 days confirming that your subscription has been cancelled. If they do not respond or if charges continue, file a complaint with your provincial consumer protection authority and cite their failure to respond to a formal cancellation notice as evidence of non-compliance.
Bodyfast also offers in-app support through their help section. If you contact them via email or the app, request a response in writing and note the exact date and time of your message. Response times typically range from 24 to 72 hours. If support denies your cancellation or refund request, ask them to explain their refusal in writing and cite the specific contractual clause or policy that authorizes them to do so.
Navigating subscription cancellations can feel overwhelming, especially when companies make the process deliberately obscure to retain customers. Yafee has helped thousands of Canadian consumers cancel Bodyfast and hundreds of other recurring services by providing clear, legally grounded guidance on every step of the cancellation process. Our approach combines provincial consumer protection law with practical procedures, so you know exactly what you're entitled to and how to enforce your rights if a company ignores your cancellation request.
Whether you're cancelling because the service no longer fits your budget, the features don't match the marketing, or you've simply found a better alternative, Yafee ensures you cancel on the first attempt, avoid surprise charges, and recover refunds if you're entitled to them. If Bodyfast refuses to cancel your subscription or continues billing you after you've submitted a termination request, Yafee's escalation framework connects you with your provincial consumer protection authority and explains how to file a formal complaint. We also help you organize documentation, draft cancellation letters, and track deadlines so nothing falls through the cracks. Visit Yafee.com today to explore our cancellation guides for hundreds of Canadian services, and join thousands of consumers who have cancelled Bodyfast with confidence and clarity.