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Frequently asked questions
Cancel Brickit: The Right Way
How to cancel Brickit and stop automatic charges in australia
Why you might want to cancel Brickit
Brickit is a mobile app that uses your phone's camera to scan and identify LEGO bricks, then suggests creative builds and unlocks premium features through a paid subscription. The app operates a free version with basic functionality, but charges a recurring monthly or annual fee for Pro access, which delivers unlimited scans, priority content and advanced building instructions.
You purchase Brickit through your device's app store-either Apple App Store or Google Play-which means billing and automatic renewal are controlled by that platform, not directly by Brickit. This distinction matters when you cancel, because you must stop the subscription where you bought it, not through Brickit's website or app.
Automatic renewals can drain your account quietly. A monthly subscription of around A$5.95 to A$10.43 accumulates to A$71.40 to A$125.16 per year if you forget to cancel. Annual plans cost approximately A$52.14 to A$67.19 upfront, and renewal charges hit automatically when that year ends unless you cancel in advance. Many users sign up for a trial, expect it to end, and wake to an unexpected charge.
When to cancel Brickit
Cancel Brickit if you no longer use the app regularly, if the paid features have not delivered the value you expected, or if you are managing too many subscriptions and need to cut costs. Cancel immediately if you discover a charge you did not authorise, or if you signed up for a free trial that converted to a paid plan without clear warning.
You should also cancel if you believe Brickit misled you about trial terms, pricing or what the Pro tier includes. Under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), misleading or deceptive conduct in promoting a subscription can entitle you to a refund, even if Brickit's terms state prepaid periods are non-refundable. This protection is your statutory right as an Australian consumer.
What cancelling actually stops
Cancelling your Brickit subscription stops all future charges. If you cancel during a billing cycle, your access typically continues until the end of that paid period. Any refund depends on your jurisdiction, the platform (Apple or Google), and whether you have grounds under consumer protection law. Yafee specialises in helping consumers understand these rights and enforce them.
Understanding brickit's pricing and billing structure
Brickit's charges recur automatically on your chosen interval, and knowing what you actually pay helps you decide whether to keep or cancel the subscription immediately.
| Plan type | USD price | Approximate AUD cost | Billing cycle | Features |
|---|---|---|---|---|
| Monthly Pro | USD $3.99-$6.99 | A$5.95-A$10.43 | Renews monthly | Unlimited scans, priority updates, advanced features |
| Annual Pro | USD $34.99-$44.99 | A$52.14-A$67.19 | Renews every 12 months | Same as monthly, often with trial or discount |
| Free tier | Free | Free | N/A | Limited scans, basic features, ads |
Note: Prices shown are approximate conversions using recent USD to AUD rates (approximately 1 USD = 1.49 AUD) and vary by device, region, local taxes and current promotions. Your actual charge may differ.
Who controls your subscription and billing
When you buy Brickit Pro through the Apple App Store, Apple processes and renews your subscription. When you buy through Google Play, Google handles billing and renewal. This means Apple or Google controls your refund eligibility, renewal dates and cancellation process. Brickit itself cannot refund you directly or stop your renewal once you have purchased through an app store.
Furthermore, the app store's own terms and consumer protections apply to your purchase. In Australia, the Australian Consumer Law protects you regardless of what Brickit's terms say. If you were misled about the trial period, cost or features, you may claim a refund through the app store or escalate to the Australian Competition and Consumer Commission (ACCC) if the company refuses.
Your consumer rights and legal position in australia
Australian Consumer Law grants you statutory protections when you buy a subscription service like Brickit, regardless of what the company's terms state.
What australian consumer law says about subscriptions
Under the Competition and Consumer Act 2010, you have the right to receive goods or services that are of acceptable quality, fit for purpose, and match any statements made about them. If Brickit's Pro subscription does not scan bricks accurately, does not provide the features advertised, or if you were misled about trial terms or pricing, you have grounds for a refund under consumer law.
Additionally, the ACCC has issued specific guidance on automatic renewal subscriptions. If a company fails to obtain your clear, informed consent before charging you, or fails to make cancellation easy, that conduct may be unlawful. Consequently, if Brickit made cancellation difficult or did not clearly disclose renewal terms, you may claim a refund even after the trial period ends.
Your legal position
You can request a refund from Apple or Google if: Brickit's Pro features did not work as advertised; you were not clearly told the trial would convert to a paid subscription; you did not authorise the charge; or the company misled you about what the plan includes. The app store must respond to your refund request within a reasonable time. If they refuse, you can escalate your complaint to the ACCC, which enforces consumer law across Australia. Yafee can guide you through this process and help you prepare a complaint if the company does not refund you voluntarily.
How to cancel Brickit on apple app store (iPhone or iPad)
If you subscribed to Brickit Pro through the Apple App Store, you must cancel through Apple's subscription management system, not through the app itself.
Step one: open settings and navigate to your account
- Open the Settings app on your iPhone or iPad.
- Tap your name or Apple ID at the top of the screen.
- Select "Subscriptions" from the menu.
Step two: find and select Brickit
- In the Subscriptions list, locate "Brickit" or "Brickit Pro".
- Tap on Brickit to open its subscription details.
Step three: confirm your cancellation
- Tap "Cancel Subscription" or "Edit Subscription".
- Follow the on-screen prompts to confirm cancellation.
- Apple will show you a confirmation message with your cancellation date and when access ends.
- You will receive a confirmation email from Apple within minutes.
Do not delete the Brickit app after cancelling-your access continues until the end of the current billing period, and deleting the app does not stop the subscription. You can continue using any remaining time you have paid for.
How to cancel Brickit on google play (Android)
If you subscribed to Brickit Pro through Google Play on your Android device, you must cancel through Google's subscription management system.
Step one: open google play and access your account
- Open the Google Play app on your Android phone or tablet.
- Tap your profile icon in the top right corner.
- Select "Manage your Google Account".
- Tap the "Payments and subscriptions" tab.
Step two: find Brickit in your active subscriptions
- Select "Subscriptions".
- Locate "Brickit" or "Brickit Pro" in your active subscriptions list.
- Tap on Brickit to view its details.
Step three: cancel the subscription
- Tap "Cancel subscription".
- Google will prompt you to confirm and may offer a retention offer.
- Select "Continue cancelling" or the equivalent option to proceed.
- Google will confirm your cancellation and show your final access date.
- You will receive a confirmation email from Google.
As with Apple, do not uninstall the Brickit app immediately after cancelling. Your paid access remains active until the end of the current billing cycle.
Requesting a refund after you cancel
Cancelling stops future charges, but you may also be entitled to a refund of charges you have already paid if you have grounds under consumer law.
Request a refund from apple
- Go to appleid.apple.com and sign in with your Apple ID.
- Select "Purchase history" under your account settings.
- Find the Brickit charge you want to refund.
- Click the "Report a problem" link next to that transaction.
- Select "I would like to request a refund" and choose your reason (e.g., "I was not able to use this" or "The app did not work as described").
- Describe your issue clearly-mention if you were misled about the trial, features or pricing.
- Submit your request. Apple will review within 48 hours and email you a decision.
Request a refund from google
- Go to payments.google.com and sign in.
- Click "Subscriptions and services" on the left.
- Click "Manage subscriptions".
- Find the Brickit charge in your transaction history.
- Click on the charge and select "Request a refund" or "Report a problem".
- Choose your reason and explain why you believe you deserve a refund (e.g., misleading advertising, features not working).
- Submit. Google will review your request within a few business days.
If the app store refuses your refund request, you can escalate to the ACCC. Write to the ACCC with copies of your subscription confirmation, proof of charges, evidence of the misleading conduct or non-delivery of features, and the app store's refusal. The ACCC can investigate and direct the company to refund you if it finds a breach of consumer law. Yafee has supported thousands of consumers in lodging ACCC complaints and securing refunds where the app store initially said no.
Common mistakes to avoid when cancelling Brickit
Cancelling is straightforward once you know where to look, and most mistakes stem from confusion about which platform controls your subscription.
Deleting the app instead of cancelling the subscription
Uninstalling Brickit from your phone does not cancel your subscription or stop future charges. The subscription lives on Apple or Google's servers, not on your device. You must cancel through Settings (Apple) or Google Play (Android) to stop the billing. After you cancel through the correct platform, you can delete the app if you wish.
Contacting Brickit directly for a refund
Brickit cannot refund you because Apple or Google processed the charge and controls the money. If you email Brickit asking for a refund, they will direct you back to the app store. Always contact Apple or Google first, and escalate to the ACCC only if the app store refuses.
Not checking your email for confirmation
After you cancel, verify that you receive a confirmation email from Apple or Google. If you do not receive one within an hour, log back into your account settings and check that the subscription is marked as "Cancelled" or shows a cancellation date. Without confirmation, you may continue to be charged.
Missing the refund deadline
Apple typically honours refund requests within 48 hours if you ask within 14 days of the charge. Google has a similar window. If you wait more than a month to request a refund, both companies are less likely to grant one. As soon as you realise you want to cancel, ask for a refund while the charge is recent. Yafee recommends requesting a refund at the same time you cancel the subscription to maximise your chances of success.
What happens after you cancel Brickit
Once cancellation is confirmed, your subscription ends on a specific date, and you will no longer be charged.
Access during your final billing period
If you cancel mid-month or mid-year, you retain access to Brickit Pro until the end of that paid period. For example, if you cancel on the 15th of a month and your renewal date is the 20th, you can use Pro features until the 20th. After that date, your account reverts to the free tier with limited functionality.
After access expires
- Open the Brickit app and verify you are on the free plan.
- Check your payment method to ensure no further charges appear.
- Review your app store account settings one more time to confirm the subscription is not listed under active subscriptions.
- If you were charged after cancellation, contact the app store immediately and request an emergency refund.
Keep your cancellation confirmation email for your records. If a dispute arises later, you will need proof that you cancelled on a specific date.
When to escalate to the australian competition and consumer commission
If Apple or Google refuses to refund you, and you believe Brickit breached Australian Consumer Law, you can lodge a complaint with the ACCC, which enforces consumer protections across Australia.
Grounds for an ACCC complaint
- Brickit made misleading statements about the trial period (e.g., "free for one month" but charged you on day 10).
- The Pro features did not work as advertised or were missing entirely.
- Brickit failed to disclose that the trial would convert to a paid subscription.
- Cancellation was made deliberately difficult or impossible through the app.
- You did not authorise the charge in the first place.
How to lodge a complaint
- Visit the ACCC website at accc.gov.au.
- Click "Make a complaint" and select "Online complaint form".
- Provide your name, contact details and a detailed description of the problem.
- Attach or describe any evidence (screenshots of charges, emails, proof of cancellation request, refund denial from the app store).
- Submit your complaint. The ACCC will assign it a reference number and review it within a reasonable timeframe.
The ACCC will investigate whether Brickit engaged in misleading or deceptive conduct or violated unfair contract terms rules. If it finds a breach, it can compel Brickit to refund you and issue a public warning. Yafee has supported thousands of Australian consumers in navigating ACCC complaints and has seen refunds awarded even when the app store initially refused.
Comparison table: apple vs. google cancellation process
| Step | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|
| Where to cancel | Settings > [Your Name] > Subscriptions | Google Play app > Profile > Manage your Google Account > Subscriptions |
| Cancellation time | Immediate (access continues until renewal date) | Immediate (access continues until renewal date) |
| Confirmation method | Email from Apple; visible in Settings | Email from Google; visible in Play app |
| Refund request window | Within 14 days of charge | Within 48 hours typically; check your app store terms |
| Escalation (refund denied) | ACCC complaint at accc.gov.au | ACCC complaint at accc.gov.au |
Quick cancellation checklist
Use this checklist to ensure you have cancelled Brickit completely and taken all steps to protect yourself.
- Confirm which app store you used (Apple or Google) to purchase Brickit Pro.
- Cancel the subscription through Settings (Apple) or Google Play (Android) and receive a confirmation email.
- Request a refund from the app store if you have grounds under consumer law (misleading advertising, features not working, trial converted without clear warning).
- Monitor your payment method for at least two billing cycles to ensure no further charges appear.
- If the app store refuses to refund you, lodge a complaint with the ACCC at accc.gov.au and provide all evidence.
- Save all confirmation emails, screenshots and correspondence for your records.
- Review your bank or credit card statement one month after cancellation to confirm the subscription is no longer active.
Final thoughts: take back control of your subscriptions
Brickit's automatic renewal can sneak past you if you do not act, but cancellation is simple once you know which platform to use. Whether you cancel on Apple or Google, your cancellation takes effect immediately, and access continues only until the end of your current billing period.
Furthermore, if you were misled about the trial, charged without clear consent, or sold features that do not work, Australian Consumer Law entitles you to a refund. The ACCC enforces these rights, and you can lodge a complaint free of charge if an app store refuses to help you.
Yafee has helped thousands of Australian consumers cancel unwanted subscriptions, request refunds and escalate to the ACCC when companies refused to cooperate. Whether you need clarity on your legal rights, step-by-step cancellation guidance or support with an ACCC complaint, Yafee is here to translate the law into action. Visit yafee.com today to explore your options and take control of your subscription spending.
Contact details for relevant authorities: Australian Competition and Consumer Commission (ACCC), GPO Box 3131, Canberra ACT 2601; phone 1300 135 135; website accc.gov.au. For immediate cancellation support and consumer advice, Yafee offers free guidance at yafee.com.
Important warning
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