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Frequently asked questions
Cancel Funimate: The Right Way
How to cancel Funimate and stop auto-renewal charges in australia
What is Funimate and why you might want to cancel
Funimate is a mobile video editing application that provides effects, templates and a social community feed to create short-form video content. The service operates on a freemium model: you access basic editing tools at no cost, but the Pro membership unlocks premium effects, removes watermarks and grants a profile badge. Your subscription renews automatically on a weekly, monthly or annual cycle, with charges processed through either the Apple App Store or Google Play Store depending on your device.
You might consider cancelling Funimate if you no longer use the Pro features regularly, have found cheaper alternatives, or have noticed unexpected charges on your billing statement. At Yafee, we help Australian consumers understand when a subscription no longer serves their needs and provide clear steps to cancel without delay or confusion.
Why cancellation timing is critical
Auto-renewing subscriptions are deliberately designed to be simple to join but deliberately difficult to exit. Funimate's terms explicitly state that deleting the app or your account does not automatically cancel your billing. This means you can continue to incur charges indefinitely if you fail to formally unsubscribe before your renewal date. A AUD $4.99 weekly plan accumulates to over AUD $250 annually, while a AUD $59.99 annual licence may offer better value if you genuinely use the service. Yafee recommends reviewing your subscription status at least one week before your next renewal date to prevent another unwanted charge cycle.
Consequences of inaction
Many Australian consumers discover hidden subscription charges months or even years after they stopped actively using an app. Once charged, your refund rights depend on whether you act within Australian Consumer Law timeframes and whether Funimate agrees your request is reasonable. The longer you delay, the more difficult it becomes to recover multiple duplicate charges or to demonstrate that you did not authorise continued renewal.
Funimate pricing and billing cycles explained
Understanding your subscription plan, cost and renewal frequency is essential before you proceed to cancellation.
| Plan type | Cost in AUD | Renewal period | Auto-renews? |
| Pro (weekly) | $4.99 | Every 7 days | Yes |
| Pro (monthly) | $19.99 | Every 30 days | Yes |
| Pro (annual) | $59.99 | Every 365 days | Yes |
| Free trial | Free (3 to 7 days) | Converts to paid plan | Yes (unless cancelled) |
Pricing varies by region and is updated periodically. Your actual charge appears on your Apple App Store or Google Play Store billing statement; it does not always display clearly within the Funimate app itself. You must check your payment platform to verify the exact amount and renewal date.
When does your next charge occur?
Funimate processes the renewal charge within 24 hours before your billing cycle ends. This narrow window is why timing your cancellation matters considerably. If you are on day 25 of a 30-day monthly plan, you have approximately five days to cancel before the next AUD $19.99 charge applies to your account. After you cancel, no further charges occur, but Funimate does not refund unused time unless exceptional circumstances apply or you meet the conditions outlined in Australian Consumer Law.
Your consumer rights under australian law
Your right to cancel Funimate is protected by the Australian Consumer Law (ACL), administered by the Australian Competition and Consumer Commission (ACCC).
What australian consumer law says about auto-renewable subscriptions
The ACL (Schedule 2 of the Competition and Consumer Act 2010) explicitly prohibits suppliers from charging for unsolicited supplies. In the context of auto-renewing subscriptions, this means Funimate must obtain your express informed consent before each renewal charge. Furthermore, suppliers must provide you with clear, easy and accessible means to cancel. Consequently, if Funimate makes it deliberately difficult to cancel or charges you after you have requested cancellation, you have grounds to dispute the charge and lodge a complaint with the ACCC.
The ACL also grants you the right to a refund if you can demonstrate that goods or services were faulty, unfit for purpose or not supplied as promised. If Funimate charged you during a free trial period without your consent, or if the service experienced prolonged outages, you may be entitled to recover those charges.
Your legal position regarding refunds and cancellation
Under the ACL, you have the right to cancel an auto-renewing subscription at any time without penalty. Refunds for unused periods are discretionary on the part of the supplier unless you can demonstrate material breach of contract or failure to supply the service. Nevertheless, if you cancelled within 14 days of the first charge (common for free trial conversions), you may have additional rights under the ACL 'cooling-off' provisions. Yafee strongly recommends documenting your cancellation request (via email) to establish proof of your intent to cancel and the date you made that request. This evidence is invaluable if you later need to dispute a charge with your bank or lodge a complaint with the ACCC.
How to cancel Funimate on iPhone or iPad
Cancellation on Apple devices occurs through the App Store, not within the Funimate app itself.
Step 1: open the apple app store
Locate and open the App Store application on your iPhone or iPad. This is the official Apple marketplace for purchasing and managing app subscriptions. Do not open the Funimate app directly; subscription management for Apple devices must be performed in the App Store settings.
Step 2: access your account and subscriptions
- Tap your profile icon in the top right corner of the App Store screen.
- Select "Subscriptions" from the menu that appears.
This takes you to a list of all active and expired subscriptions linked to your Apple ID. You will see the renewal date and price for each active subscription.
Step 3: find and select Funimate
Scroll through your subscriptions list until you locate Funimate. Tap on it to open the subscription details page. This page displays your renewal date, the plan type you are on and the cost of your next billing cycle.
Step 4: cancel the subscription
Tap the "Cancel subscription" button or "Edit" and select "Cancel". Apple will prompt you to confirm your cancellation and may offer you a discount to keep the subscription active. You can proceed by confirming cancellation when prompted. Retain a screenshot of the confirmation screen showing that your subscription is now cancelled.
What happens after you cancel on apple
Cancellation takes effect immediately. You typically retain access to Funimate Pro features until your current billing period ends, at which point your account reverts to the free version. No further charges will appear on your Apple billing statement after the current period expires. Yafee recommends checking your App Store subscriptions list one week before your original renewal date to confirm that no new charge has been applied.
How to cancel Funimate on android
Cancellation on Android devices is managed through the Google Play Store rather than within the Funimate app itself.
Step 1: open the google play store app
Launch the Google Play Store application on your Android device. This is Google's official marketplace for managing Android app subscriptions. Similar to Apple devices, you cannot cancel your Funimate subscription from within the app.
Step 2: access your payment settings and subscriptions
- Tap your profile icon in the top right corner of the Google Play Store screen.
- Select "Payments and subscriptions" from the dropdown menu.
- Tap "Subscriptions" to view your active and cancelled subscriptions.
This displays all subscriptions charged to your Google Play account, organised by status.
Step 3: locate and open Funimate
Find Funimate in your subscriptions list and tap on it. The subscription details page opens, showing your current plan, renewal date and the amount of your next charge.
Step 4: cancel the subscription
Tap the "Cancel subscription" button on this screen. Google Play will ask you to confirm your cancellation and may display messages encouraging you to keep the subscription. Confirm your cancellation request. Once confirmed, you will see a message stating that your subscription has been cancelled and the date it will expire (typically the end of your current billing period).
What happens after you cancel on android
Your cancellation becomes effective immediately. You retain access to all Pro features until the end of your current billing cycle. After that date, your account automatically downgrades to the free version and no further charges are applied. Google Play does not refund unused portions of your subscription unless you initiated cancellation within 48 hours of the charge (automatic refund window). For refunds outside this window, you must contact Funimate support or escalate to Google Play support.
Cancellation via email contact
If you experience difficulty cancelling through your payment platform or if your subscription does not cancel after following the steps above, you may contact Funimate support directly by email.
Contact details for Funimate support
Send your cancellation request to one of the following email addresses:
In your email, include your full name, the email address associated with your Funimate account, your subscription plan type and the date you attempted to cancel via the app store. Request written confirmation that your subscription has been cancelled and ask for details of any refund eligibility. Yafee advises sending this email via a method that provides delivery and read receipts (such as Gmail's read-receipt feature) so you have proof of communication.
Response timeframe and escalation
Reputable app developers typically respond to cancellation requests within 5 to 10 business days. If Funimate does not respond within this period or refuses to cancel your subscription after you have requested it, you have the right to lodge a formal complaint with the ACCC. Furthermore, your payment platform (Apple or Google) has its own dispute resolution process. You can request a chargeback through your bank if you can demonstrate that you did not authorise the renewal charge or that the charge was applied after you cancelled.
Common mistakes that prevent successful cancellation
Cancellation is straightforward when you follow the correct procedure, but many Australian consumers make preventable errors that result in continued charges.
Mistake 1: deleting the app instead of unsubscribing
Removing the Funimate app from your device does not cancel your subscription. Your subscription exists on Apple's or Google's servers, not on your phone. You must navigate to your payment platform's subscription settings and formally cancel. Deleting the app only prevents you from using Funimate; it does not stop the renewal charges. After deleting the app, log back into the App Store or Google Play Store on any device and follow the cancellation steps outlined above.
Mistake 2: cancelling at the last moment
If your renewal date is tomorrow and you attempt to cancel today, the charge may have already been authorised by your payment platform even though you see the cancellation confirmation. Processing times can vary between 24 and 72 hours. Always cancel at least five to seven days before your renewal date to ensure the cancellation is processed before the charge is applied. If a charge does occur after you cancelled, contact your bank or Apple/Google support immediately to dispute it.
Mistake 3: assuming a free trial auto-cancels
If you signed up for a free trial, your subscription automatically converts to a paid plan at the end of the trial period unless you explicitly cancel beforehand. Many free trials last three to seven days; your renewal date may fall shortly after you forget about the trial. Mark your calendar for day two of the trial and cancel immediately if you do not wish to be charged. This is especially important for weekly plans, which renew every seven days and can accumulate significant charges if left unchecked.
Mistake 4: not keeping cancellation evidence
Screenshots of your cancellation confirmation are your proof that you took action to cancel. If Funimate or your payment platform claims you never cancelled, a screenshot showing the cancellation confirmation and timestamp is essential evidence. Store these images in cloud storage or email them to yourself for safekeeping. Additionally, if you contact support via email, retain the email thread and any response confirming cancellation.
What to expect after cancellation
Cancelling Funimate is permanent once you confirm the action, but several things happen in sequence that you should understand.
Immediate effects of cancellation
Upon cancellation, your account status changes to "cancelled" in your payment platform's records. You retain access to Pro features for the remainder of your current billing period (for example, if you cancel on day 10 of a 30-day plan, you keep Pro access until day 30). Your subscription does not refund the unused 20 days unless you meet exceptional refund criteria under the ACL or your payment platform's discretionary refund policy.
After your billing period ends
On the day after your final paid period ends, your Funimate account automatically downgrades to the free version. You can still use the app and access basic editing features, but all Pro effects, watermark removal and profile badges are no longer available. You are never charged again unless you actively resubscribe by selecting a new plan and confirming payment.
Reinstating your subscription
If you change your mind after cancellation, you can resubscribe at any time by navigating to the subscription menu within the Funimate app or via your payment platform. Your previous content remains in your account; only access to Pro features is removed. Yafee notes that promotional offers or discounts may apply to your first subscription renewal if you resubscribe after a cancellation period.
Refund eligibility and dispute resolution
Refunds for auto-renewable subscriptions are not automatic, but you have several pathways to dispute charges or recover money if circumstances warrant.
When Funimate may refund your subscription
Refunds are possible if you can demonstrate one or more of the following under the Australian Consumer Law:
- You were charged during a free trial period without your informed consent.
- You successfully cancelled your subscription, but Funimate continued to charge you after the cancellation date.
- The Funimate service was unavailable or fundamentally broken for an extended period (weeks, not days), making it unfit for purpose.
- You cancelled within 14 days of your first paid charge and can demonstrate that your free trial converted to a paid plan without clear notice or your express consent.
- You were charged by Funimate after requesting cancellation via email, and Funimate did not honour your request.
How to request a refund from Funimate
Contact Funimate support at [email protected] or [email protected] with your request. Provide your account email, the dates of the charges you dispute, the reason for your refund request and evidence supporting your claim (screenshots of cancellation confirmations, emails requesting cancellation, or proof that the service was unavailable). Request a written response. Allow 14 business days for a reply. If Funimate refuses or does not respond, proceed to the next step.
Disputing the charge with your payment platform
Contact Apple Support or Google Play Support (depending on where you were charged) and request a refund for the specific transaction. Provide the transaction date, amount and reason for the dispute. Apple and Google have their own refund policies separate from Funimate's; they may grant a refund even if Funimate refuses. This process typically takes 7 to 14 business days.
Lodging a complaint with the ACCC
If Funimate charged you after you cancelled, or if you suspect misleading or deceptive conduct, you can lodge a formal complaint with the Australian Competition and Consumer Commission (ACCC). Visit scamwatch.gov.au or accc.gov.au to submit a complaint. The ACCC investigates patterns of consumer complaints and may take enforcement action against Funimate if systemic breaches of the ACL are identified. Your complaint contributes to the ACCC's understanding of the issue and may trigger regulatory scrutiny.
Checklist for successful cancellation
Use this checklist to ensure you have taken all necessary steps to cancel Funimate permanently and protect yourself from future charges.
| Action | Status |
| Identified your renewal date in your payment platform | Completed / Pending |
| Navigated to App Store or Google Play subscription settings | Completed / Pending |
| Cancelled Funimate subscription and received confirmation | Completed / Pending |
| Took a screenshot of the cancellation confirmation | Completed / Pending |
| Verified that your subscription status shows "cancelled" in the app store | Completed / Pending |
| Marked your calendar for the final billing date to confirm no further charge occurs | Completed / Pending |
Why Funimate asks you to cancel through the app store
You may wonder why you cannot cancel directly within the Funimate app. Funimate does not process payments directly; Apple and Google handle all billing. Consequently, subscription management (including cancellation) must occur through the payment platform. This is standard practice across all app-based subscriptions in Australia. Cancelling through Apple or Google ensures your cancellation is recorded at the payment gateway and guarantees that no further charges occur. Contacting Funimate support is a secondary option if the app store cancellation fails for technical reasons.
Contact details and escalation address
If you need to escalate your cancellation request or dispute a charge, use the following contact pathways:
Funimate support
- Email: [email protected] or [email protected]
- Physical address: Istanbul, Turkey (no Australian office listed)
Note that Funimate does not provide a phone number or Australian postal address. Email is the primary communication channel for Australian customers.
Australian consumer authorities
- ACCC (Australian Competition and Consumer Commission): Lodge complaints at scamwatch.gov.au or accc.gov.au. Phone: 1300 302 502 (Australian business hours).
- Apple Support: For refund disputes on the App Store, visit support.apple.com or phone Apple Support (number available on your receipt).
- Google Play Support: For refund disputes on Google Play, visit support.google.com/googleplay or contact via your Google Account settings.
If you are disputing a charge on your credit card or debit card, contact your bank directly and request a chargeback or dispute investigation. Your bank may recover the funds within 30 to 60 days if evidence of your cancellation is provided.
Summary and next steps
Cancelling Funimate is straightforward when you follow the correct procedure through your payment platform. Your legal right to cancel is protected under the Australian Consumer Law, and refunds are available in specific circumstances. Act promptly to cancel before your next renewal date, document your cancellation and monitor your billing statement for unexpected charges in the following billing cycle. If Funimate continues to charge you after cancellation, escalate to Apple Support, Google Play Support or the ACCC. At Yafee, we have helped thousands of Australian consumers cancel unwanted subscriptions, understand their consumer rights and recover disputed charges. Visit Yafee.com today to explore further resources on subscription management, cancellation procedures and consumer protection. Your subscription should work for you; when it no longer does, you have the legal right to stop it without delay or penalty.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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