How to cancel Rainbow Six Siege membership and protect your account in australia
Understanding Rainbow Six Siege and your R6 membership commitment
Rainbow Six Siege is a tactical multiplayer shooter developed by Ubisoft where you command elite operators through round-based competitive combat. The R6 Membership is an optional auto-renewing digital subscription that grants you access to premium battle passes, exclusive cosmetics, monthly reward bundles, and operator skins. You purchase it directly through Ubisoft's account system or via your console store (PlayStation, Xbox, or PC), and it renews automatically each month or year unless you cancel.
Many Australian players subscribe to R6 Membership for a single season, then receive unexpected renewal charges weeks later. This guide shows you precisely how to cancel across every platform, understand your legal protections under Australian Consumer Law, and avoid surprise billing. Yafee specialises in helping Australian consumers navigate digital subscription cancellations, and this resource applies the same methodical approach to Rainbow Six Siege.
Why R6 membership requires a deliberate cancellation strategy
R6 Membership operates as a recurring digital subscription, which means it follows specific cancellation pathways that vary significantly by platform. Unlike purchasing a game outright, auto-renewing subscriptions do not stop unless you take active steps to cancel. The difference matters legally: Australian Consumer Law requires that cancellation be "easy" and available through a method at least as simple as the purchase method itself. Yafee has helped thousands of Australian consumers avoid duplicate charges by understanding renewal dates and cancellation deadlines in advance.
What the R6 membership actually costs and includes
Before you decide whether cancellation is right for you, understand exactly what you pay, what you receive, and what happens when your subscription ends.
| Plan type |
Price (AUD) |
Renewal frequency |
What you get |
| 1-month membership |
A$14.95 |
Monthly |
Premium battle pass, one legendary item, 10 bonus battle levels, monthly cosmetic bundle, Bravo pack, store discount |
| 12-month membership |
A$120.95 |
Yearly |
Full year premium battle pass access, 12 monthly cosmetic drops, all seasonal battle level bonuses, continuous store discount |
Both plans renew automatically at the end of each billing cycle unless you actively cancel. You retain access to all membership benefits until the current paid period expires, even after you submit a cancellation request. This means if you pay for 12 months, you keep membership until month 12 ends, then renewal stops.
Your consumer rights when cancelling a digital subscription in australia
Australian Consumer Law provides you with specific legal protections when dealing with recurring digital services like R6 Membership.
What the australian consumer law says about subscription cancellation
The Australian Consumer Law, which forms part of the Competition and Consumer Act 2010, sets out clear rights for consumers purchasing digital subscriptions. In accordance with this framework, you have the right to:
- Receive clear, transparent information about auto-renewal terms and cancellation methods before you complete your purchase
- Cancel your subscription using a method that is at least as easy as the method you used to subscribe (for example, if you subscribed online, you must be able to cancel online)
- Receive written confirmation of your cancellation within a reasonable timeframe
- Have your cancellation take effect before the next billing cycle begins
- Request a refund for charges made after you cancelled, if the service provider failed to honour your cancellation request
Your legal position: If Ubisoft or your console platform makes cancellation deliberately difficult, fails to cancel your subscription before the renewal date, or continues to charge you after you have cancelled, you have grounds to lodge a complaint with the Australian Competition and Consumer Commission (ACCC). The ACCC enforces consumer protection law and can compel businesses to refund unauthorised charges.
Stopping unwanted charges and claiming refunds
If you are charged after you have cancelled, or if you were never given clear cancellation information at the point of purchase, the ACCC website (accc.gov.au) explains your entitlement to dispute the charge and claim a refund. Yafee recommends keeping screenshots of your cancellation confirmation email, your account settings showing cancellation status, and your billing statements as evidence. If Ubisoft refuses to refund an unauthorised charge within 14 days, contact the ACCC or your bank to reverse the transaction under consumer protection rules.
Your cancellation process depends on where you purchased the R6 Membership subscription.
Cancel Rainbow Six Siege membership purchased via ubisoft account
If you bought R6 Membership directly through Ubisoft's official website or in-game store, follow these steps to cancel:
- Log in to your Ubisoft account at ubisoft.com using your email and password
- If you have two-factor authentication enabled, complete the security verification when prompted
- Navigate to "Account" in the top right menu, then select "Subscriptions"
- You will see all active subscriptions listed, including R6 Membership
- Locate R6 Membership in the subscription list and click "Manage subscription" or "Cancel"
- If a "Manage" button appears instead, click it and then select "Cancel subscription"
- Read the cancellation notice, which will confirm the date your access ends
- Ubisoft will state when your paid period expires; cancellation becomes effective after this date
- Click "Confirm cancellation" and wait for an on-screen confirmation message
- This message confirms Ubisoft has processed your cancellation request
- Check your email inbox for a cancellation confirmation email from Ubisoft within 24 hours
- Save this email as proof of cancellation in case you are charged again
Cancel Rainbow Six Siege membership purchased via PlayStation store
If you subscribed through PlayStation Network on PS4 or PS5, you must cancel through your PlayStation account settings, not through Ubisoft:
- On your PlayStation console, go to "Settings" and select "Users and Accounts"
- Select your user account, then choose "Account" and "Subscriptions"
- You will see a list of all active subscriptions tied to your PlayStation Network account
- Find "Ubisoft+" or "Rainbow Six Siege" in the subscriptions list
- Depending on your purchase date, it may appear under "Ubisoft+" if bundled with other Ubisoft titles
- Select the subscription and choose "Cancel subscription" or "Unsubscribe"
- PlayStation will display a final confirmation screen showing when your access ends
- Confirm the cancellation by selecting "Yes" or "Proceed"
- You will receive a cancellation confirmation on-screen and via email to your PlayStation Network account email address within 24 hours
Cancel Rainbow Six Siege membership purchased via xbox game pass or xbox store
If you bought R6 Membership through Xbox Game Pass or the Microsoft Store, follow these steps:
- Log in to your Microsoft account at account.microsoft.com using your email and password
- Navigate to "Subscriptions" in the left-hand menu
- You will see all active Microsoft and Xbox Game Pass subscriptions listed
- Find R6 Membership or "Ubisoft+" in the subscriptions list and click on it
- If you cannot see it listed separately, it may be bundled under Game Pass for PC or Game Pass Ultimate
- Select "Manage subscription" and then choose "Cancel"
- Microsoft will ask you to confirm whether you want to turn off auto-renewal
- Click "Confirm" to complete the cancellation request
- Microsoft will display your cancellation confirmation on-screen and send a confirmation email within 24 hours
Cancel Rainbow Six Siege membership purchased via PC or steam
If you purchased R6 Membership through the Ubisoft launcher on PC or through Steam, follow the Ubisoft account method above (log into ubisoft.com and navigate to Subscriptions). Steam subscriptions are managed through Ubisoft's own billing system, not Steam's store.
What happens after you cancel your R6 membership
Once you submit your cancellation request, understand what changes and what remains the same.
Your access during the paid period following cancellation
You keep full access to all R6 Membership benefits until your current paid period ends. If you cancelled on day 5 of a 30-day cycle, you retain the premium battle pass, cosmetics, and monthly rewards until day 30. After your paid period expires, the benefits stop: you lose access to the battle pass, cannot claim monthly cosmetic bundles, and the store discount vanishes.
Checking that your cancellation took effect
Two to three days after you submit your cancellation, log back into your account and return to the Subscriptions page. You should see either "Subscription cancelled" or "Renewal: Off" displayed next to R6 Membership. If the cancellation status does not appear, contact Ubisoft support immediately by visiting support.ubisoft.com or by calling Ubisoft's Australian customer service line (details available on their support portal).
Preventing accidental resubscription
Do not accept in-game prompts to "renew" or "restore" membership during the remainder of your paid period. These prompts are marketing messages designed to get you to re-subscribe early. Your current access continues until expiry, so you do not need to renew unless you choose to.
How to claim a refund if you were charged after cancelling
Refund entitlements depend on when you made your cancellation request and whether the charge was unauthorised.
Refunds for charges made within 14 days of cancellation
If Ubisoft or your console platform charges you within 14 days of your cancellation request, and you have written confirmation (email, screenshot) that you cancelled before the renewal date, you can request a refund. Contact the relevant customer service team immediately with your evidence:
- Ubisoft direct purchases: Visit support.ubisoft.com, select "Account and Subscriptions," and submit a refund request with your cancellation confirmation attached
- PlayStation Network charges: Contact PlayStation Support at playstation.com/au/support and select "Billing and Payments"
- Xbox or Microsoft Store charges: Visit account.microsoft.com/billing, select "Transaction history," find the charge, and click "Report a problem"
Refunds for charges made more than 14 days after cancellation
If you were charged more than 14 days after you cancelled, you have strong grounds to dispute the charge under Australian Consumer Law. Yafee advises taking the following steps:
- Gather your evidence: your cancellation confirmation email, screenshots of your account showing cancellation status, and your billing statement showing the unauthorised charge
- Contact the relevant customer service team with all evidence and request a refund in writing (email preferred, as this creates a record)
- If the company refuses to refund within 7 days, contact your bank and request a chargeback or dispute of the transaction under the Consumer Protection Code
- If your bank does not reverse the charge, lodge a complaint with the ACCC at accc.gov.au/contact-us
The ACCC takes unauthorised recurring charges seriously and can compel businesses to refund consumers. Keep all correspondence and evidence until the refund is resolved.
Common mistakes when cancelling Rainbow Six Siege membership
Cancellation is straightforward once you know the right steps, and Yafee has identified the pitfalls that most often catch Australian consumers off guard.
Mistake 1: cancelling through the wrong account system
This is the most common cancellation failure. If you purchased R6 Membership through PlayStation, you must cancel through PlayStation Network settings, not through Ubisoft's website. Cancelling in the wrong place leaves your subscription active on the platform where you actually paid, and you will be charged again at the renewal date. Always cancel on the platform where you saw the charge appear on your bank or card statement.
Mistake 2: assuming deletion of the game or account logs you out of membership
Deleting Rainbow Six Siege from your console or uninstalling it from your PC does not cancel your subscription. Your R6 Membership subscription remains active in your account billing settings and will renew automatically. You must explicitly cancel the subscription through your account settings on the platform where you purchased it.
Mistake 3: not saving your cancellation confirmation email
If you do not receive or save your cancellation confirmation email, you have no proof that you cancelled if you are charged again. Save the confirmation email to a dedicated folder or print it immediately after cancellation. This evidence is essential if you need to dispute an unauthorised charge with your bank or lodge a complaint with the ACCC.
Mistake 4: cancelling too close to the renewal date
If you cancel within 24 hours of your renewal date, there is a small risk that the charge processes before the cancellation takes effect in Ubisoft's billing system. To be safe, cancel at least 3 to 5 days before your renewal date. You can check your next renewal date by logging into your account and viewing your subscription details.
Mistake 5: ignoring in-game renewal prompts
Rainbow Six Siege may display in-game notifications encouraging you to "renew membership" or "restore your premium pass" even after you have cancelled. These are marketing messages. Ignore them. Your membership access continues until the end of your paid period, regardless of these prompts. Do not click "renew" unless you genuinely want to restart the subscription.
Use this table to see at a glance which cancellation method applies to your situation.
| Platform |
Cancellation method |
Time to process |
Confirmation type |
| Ubisoft account (direct purchase) |
Log in to ubisoft.com, Subscriptions section |
Immediate (effective after paid period) |
Email and on-screen confirmation |
| PlayStation Network |
Console Settings > Subscriptions > Manage Subscription |
Immediate (24-hour confirmation email) |
Email and console notification |
| Xbox / Microsoft Store |
account.microsoft.com > Subscriptions > Cancel |
Immediate (24-hour confirmation email) |
Email and account portal notification |
| PC (Ubisoft launcher) |
Log in to ubisoft.com, Subscriptions section |
Immediate (effective after paid period) |
Email and account portal notification |
Whether to cancel or keep your R6 membership
Before you cancel, consider whether the membership still aligns with your gaming habits and budget.
Reasons to cancel R6 membership
- You no longer play Rainbow Six Siege regularly or have moved to another game
- You want to reduce monthly subscription costs and prioritise other gaming services
- You purchased the membership for a single seasonal event and no longer need the benefits
- You are experiencing unexpected renewal charges and want to stop them
- The cosmetics and battle pass rewards no longer appeal to you
Reasons to keep your R6 membership
- You play Siege regularly and value the monthly cosmetic bundles and store discount
- The premium battle pass unlocks operators and cosmetics you want for competitive ranked play
- You want to support Ubisoft's ongoing development of Siege
- The A$14.95 monthly cost is within your entertainment budget
There is no right answer: the decision depends on your play frequency, budget, and attachment to cosmetics. If you are unsure, cancel temporarily, play for a month without membership, and re-subscribe if you miss the benefits.
Protecting your account after cancellation
Once your cancellation takes effect, take steps to secure your account and prevent accidental resubscription.
Enable two-factor authentication on your ubisoft account
Two-factor authentication (2FA) prevents unauthorised login attempts and accidental account changes. Log into ubisoft.com, navigate to "Account" > "Security," and enable 2FA using your phone number or an authenticator app. This protects your account from hackers who might try to restart your subscription without your permission.
Monitor your billing statements after cancellation
For the first three months after cancellation, check your bank or credit card statement regularly to confirm no further charges appear. If you see a charge labelled "Ubisoft" or "Rainbow Six Siege" after your cancellation took effect, report it to your bank immediately. This evidence supports your claim for a refund under the Consumer Protection Code.
Save your cancellation confirmation indefinitely
Keep your cancellation confirmation email in a dedicated folder indefinitely. If you are charged months or years later due to a billing error, this proof is essential to claim a refund. Yafee recommends creating a "Subscription Cancellations" folder in your email for all future service cancellations.
Your legal recourse if ubisoft refuses to cancel
In rare cases, a subscription provider may refuse to process a cancellation request or claim it was never received.
Step 1: request cancellation in writing
If you attempt to cancel through Ubisoft's online system and the cancellation does not take effect, contact Ubisoft Support in writing (email preferred). Include your account ID, the date you attempted cancellation, and a clear statement: "I request that my R6 Membership subscription be cancelled effective immediately." Keep a copy of your sent email.
Step 2: escalate to the australian competition and consumer commission
If Ubisoft does not respond within 7 days or refuses your cancellation request, lodge a complaint with the ACCC at accc.gov.au/contact-us. Provide your account details, proof of your cancellation request, and any unauthorised charges. Consequently, the ACCC can compel Ubisoft to cancel your subscription and refund all charges made after your cancellation request.
Step 3: request a chargeback from your bank
Contact your bank or credit card provider and report that you cancelled your subscription but were charged after the cancellation date. In accordance with the ePayments Code, your bank can dispute the transaction and reverse the charge while the ACCC investigates. This protects your funds immediately while the formal complaint is processed.
Conclusion: reclaim control of your subscriptions today
Cancelling Rainbow Six Siege membership in Australia is straightforward once you know your platform, your legal rights, and the correct cancellation steps. Remember: your cancellation takes effect before your next renewal, you retain access until the current paid period ends, and you have the legal right to refuse any charges that occur after you cancel.
Yafee has helped thousands of Australian consumers cancel digital subscriptions, avoid surprise renewals, and reclaim refunds for unauthorised charges. Whether you purchased R6 Membership through Ubisoft's website, PlayStation Network, Xbox Game Pass, or your PC, follow the step-by-step method above, save your cancellation confirmation, and monitor your billing statement for the next 90 days. If an unwanted charge appears, you have the legal tools and evidence to dispute it immediately.
For additional guidance on subscription cancellation or to understand your specific consumer rights, visit Yafee at yafee.com, where our contract law specialists explain your entitlements under Australian Consumer Law and walk you through every cancellation scenario. Yafee's mission is to empower Australian consumers to cancel subscriptions confidently and recover unauthorised charges-your subscription, your choice, your control.