Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Raid Shadow Legends, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.61 for 48h, then $87.71 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Raid Shadow Legends in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Raid Shadow Legends
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Raid Shadow Legends subscription with zero hassle
1
Fill in the form
Give us your details and those of your Raid Shadow Legends subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Raid Shadow Legends. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Raid Shadow Legends refuses your cancellation.
Frequently asked questions
Cancel Raid Shadow Legends: Step-by-Step Guide
How to cancel Raid Shadow Legends subscriptions and stop recurring charges in australia
Why Raid Shadow Legends subscriptions renew automatically and trap players
Raid Shadow Legends is a mobile and PC role-playing game published by Plarium Global Ltd where you collect champions, battle in dungeons and purchase recurring game boosters called RAID Cards or Raid Passes. These subscriptions auto-renew within the final 24 hours of your billing period unless you actively cancel them. The critical issue: your subscription lives on the platform where you purchased it (Apple App Store, Google Play Store, or a third-party processor), not within the game itself. This separation causes most cancellation failures.
Players typically cancel because surprise renewals caught them off guard, the game no longer fits their budget, spending crept up faster than expected, or they want to reclaim their discretionary spending. Trial periods that convert to paid subscriptions are particularly common culprits. When you try to cancel in-game, nothing happens because the in-game menu has no authority over the recurring charge. Your bank account continues to be debited weeks or months later, and by then frustration has set in.
Yafee has documented thousands of Australian player experiences with Raid Shadow Legends cancellations, and the pattern is consistent: confusion about where to cancel, missed cancellation deadlines, and unexpected charges. This guide walks you through the exact legal framework protecting you as an Australian consumer, the precise steps to cancel on each platform, and how to recover charges if the company fails to honour your cancellation.
The separation between purchase and cancellation platforms
When you buy a RAID Card or Raid Pass, Plarium Global Ltd does not process your payment directly. Instead, your payment method is charged by Apple Inc., Google LLC, or another payment processor depending on which app store or platform you used. This means Plarium's in-game systems cannot cancel your subscription, even if customer service instructs you to do so. You must cancel on the platform that charged you. Cancelling in-game is a false cancellation that leaves your recurring charge active.
Common cancellation mistakes players make
The most frequent error is cancelling in-game then assuming the recurring charge has stopped. The second mistake is missing the cancellation deadline before your next billing cycle. The third is not understanding that trial periods automatically convert to paid subscriptions if you do not cancel before the trial expires. Each of these mistakes results in an unwanted charge that requires a refund request under Australian Consumer Law.
Raid Shadow Legends subscription pricing and where your charge actually comes from
Understanding exactly how much you pay, in what currency, and which platform processes the charge is your foundation for successful cancellation and refund recovery.
Current Raid Shadow Legends subscription plans and australian pricing
Plarium publishes prices in USD on official pages, but Australian players are charged in AUD through their local app store or payment processor. The two core recurring offers are the monthly Silver RAID Card and the longer-term Gold RAID Card. Both commonly include trial periods of one to three days that automatically convert to paid subscriptions unless you cancel before the trial ends. Limited-time promotional offers also exist with varying prices and trial windows.
| Subscription plan | Duration | Approximate AUD price | Trial period | Auto-renewal date |
|---|---|---|---|---|
| Silver RAID Card | 1 month | A$15.00 approx | 1-3 days | 24 hours before period ends |
| Gold RAID Card | 6 months | A$74.90 approx | 1-3 days | 24 hours before period ends |
| Promotional offers (varies) | 3 months or custom | A$25.00 to A$50.00 | Varies by promotion | As published in offer terms |
These AUD amounts are approximations converted from USD using mid-market rates. Your actual charge depends on the app store, local taxes, the payment processor's exchange rate at billing time, and any active promotions. Always check your purchase receipt or app store account for your exact charged amount. Yafee recommends taking a screenshot of your receipt immediately after purchase so you have documented proof of the amount, date and platform.
Which platform processes your Raid Shadow Legends charge
Your subscription is managed entirely by the platform where you made the purchase. This table identifies where your recurring charge lives and which refund policy applies.
| Billing platform | Payment processor | Refund window | Cancellation location |
|---|---|---|---|
| Apple App Store (iOS) | Apple Inc. | Up to 45 days for refund requests | App Store account settings |
| Google Play Store (Android) | Google LLC | Typically 48 hours for refund eligibility | Google Play account settings |
| Web or third-party processor | Varies (Stripe, PayPal, card processors) | Per processor terms; typically 14-30 days | Varies by processor |
If you purchased via Apple, you cancel and request refunds through Apple. If you purchased via Google Play, you cancel and request refunds through Google. Contacting Plarium directly will not stop your recurring charge or secure a refund because Plarium does not control the payment processing. You must act on the platform that charged you.
Your consumer rights under australian consumer law
Australian Consumer Law, enforced by the Australian Competition and Consumer Commission (ACCC), grants you explicit protections against misleading auto-renewal practices and gives you the right to cancel subscriptions and recover charges in specific circumstances.
What australian consumer law says about subscription cancellation
The Australian Consumer Law requires that before charging you for an auto-renewable subscription, the supplier must obtain your express informed consent. In practice, this means Plarium and the app stores must clearly disclose the cost, frequency, trial terms and cancellation method before you confirm purchase. If this disclosure is missing or unclear, the charge is unlawful.
Furthermore, you have the right to cancel a subscription at any time by the same method you used to enter it or by another method that is no less convenient. For app store subscriptions, this means you can cancel via your app store account settings. You also have the right to receive a refund for goods or services that do not match what was described, or that are not fit for purpose, within a reasonable time after purchase.
Your legal position when a subscription renews without your consent
If Plarium or the app store charges you for a Raid Shadow Legends subscription renewal that you did not authorise or that you cancelled but still processed, you are entitled to a refund under Australian Consumer Law. The ACCC specifically targets auto-renewal subscriptions as a high-priority enforcement area. If the company refuses your refund request, you can escalate to the Australian Competition and Consumer Commission, which has the power to compel refunds and impose penalties. Your right to cancel and recover charges exists independently of what any terms and conditions state.
Yafee recommends documenting your cancellation attempt by taking screenshots of the cancellation confirmation on the relevant platform. This evidence protects you if the subscription renews despite your cancellation action.
How to cancel Raid Shadow Legends on apple app store (iOS)
If you purchased your RAID Card or Raid Pass through the Apple App Store on an iPhone or iPad, follow these steps to cancel the recurring subscription and stop future charges.
Step one: access your apple account settings
- On your iPhone or iPad, open the App Store app (the blue icon with a white star).
- Tap your profile picture or initials in the top right corner of the screen.
- Tap Subscriptions from the menu that appears.
Step two: locate your Raid Shadow Legends subscription
- On the Subscriptions screen, you will see a list of all active and past subscriptions you have purchased through Apple.
- Scroll through the list and find the Raid Shadow Legends subscription. It may appear as "RAID Card", "Raid Pass", or another variant depending on which offer you purchased.
- Tap the subscription name to open its details.
Step three: cancel the subscription
- On the subscription details screen, tap Cancel Subscription at the bottom.
- Apple will ask you to confirm why you are cancelling. Select your reason from the options provided (optional, but Yafee recommends completing this feedback for the app store record).
- Tap Confirm Cancel to finalise the cancellation.
- You will receive a confirmation message stating your subscription has been cancelled. Take a screenshot of this confirmation.
Step four: verify the cancellation
- Return to your Subscriptions list and confirm that the Raid Shadow Legends subscription no longer appears under active subscriptions or shows as "Cancelled" with an end date.
- Your access to the subscription benefits will continue until the end of your current billing period, but no renewal charge will be applied.
How to cancel Raid Shadow Legends on google play store (Android)
If you purchased your RAID Card or Raid Pass through Google Play Store on an Android device, follow these steps to cancel the recurring subscription and prevent future charges.
Step one: open google play store app and access subscriptions
- On your Android device, open the Google Play Store app (the multicoloured triangle icon).
- Tap your profile picture or avatar in the top right corner.
- Tap Payments and subscriptions from the menu.
- Tap Subscriptions to view all active subscriptions linked to your Google account.
Step two: find the Raid Shadow Legends subscription
- On the Subscriptions screen, locate the Raid Shadow Legends subscription. It may appear as "RAID Card", "Raid Pass", or the name of a promotional offer you purchased.
- Tap the subscription to open its details page.
Step three: cancel the subscription
- On the subscription details page, tap Cancel subscription.
- Google will display a confirmation screen explaining when your subscription will end and what benefits you will lose. Review this information carefully.
- Tap Yes, cancel to confirm your cancellation request.
- You will receive a final confirmation message. Take a screenshot of this confirmation for your records.
Step four: verify the cancellation took effect
- Return to your Subscriptions list and confirm the Raid Shadow Legends subscription is no longer listed as active.
- Your current billing period access continues until the renewal date passes, but no charge will be applied.
What happens after you cancel your Raid Shadow Legends subscription
Cancellation is not instant termination; your subscription and access to RAID Card or Raid Pass benefits continues until the end of your current billing period. After that date, the subscription ends permanently and no further charges occur.
Your access during the notice period
Once you cancel, you retain full access to all RAID Card or Raid Pass benefits until your current billing cycle ends. If you cancelled a monthly subscription on day 15 of a 30-day cycle, you have access for the remaining 15 days. If you cancelled a six-month subscription, you have access for the remaining time in that six-month period. Yafee recommends making the most of any remaining benefits during this notice window.
What to do if the subscription renews after cancellation
Despite your cancellation, a charge may still appear on your bank statement within three to five business days if the renewal was processed before your cancellation reached the platform's systems. This is not uncommon due to processing delays. If this occurs, you must request a refund from the platform that charged you (Apple, Google, or your payment processor). Do not contact Plarium, as they cannot process refunds directly.
How to request a refund for unwanted Raid Shadow Legends charges
If you have been charged for a Raid Shadow Legends subscription renewal despite cancelling, or if a trial period converted to a paid subscription without your clear consent, you can request a refund from the platform that processed the charge.
Requesting a refund from apple
- Visit the Apple Support website or open the Apple Support app on your device.
- Select your device and navigate to Subscriptions and Purchases.
- Locate the Raid Shadow Legends charge in your purchase history.
- Tap Report a Problem next to the charge.
- Select Unwanted Subscription or other relevant reason from the dropdown menu.
- Provide a brief explanation (for example: "I cancelled the subscription on [date] but the renewal still processed").
- Submit your report. Apple typically responds within 5-10 business days.
Apple's refund window extends up to 45 days from the date of the charge. If your charge is outside this window, you still have a legal right to request a refund under Australian Consumer Law by escalating to the ACCC, but Apple may decline under its own policy.
Requesting a refund from google play
- Visit the Google Play website using a web browser on any device.
- Log in with the Google account linked to your Raid Shadow Legends purchase.
- Navigate to Order History and locate the Raid Shadow Legends subscription charge.
- Click on the charge to open its details.
- Click Report a Problem and select Unwanted charge or Charged after I requested cancellation.
- Provide details of your cancellation attempt and the date you cancelled.
- Submit your report. Google typically responds within 48 hours to five business days.
Google's refund eligibility typically extends 48 hours from the charge date, but you retain a legal right to challenge charges outside this window under Australian Consumer Law. Always submit a refund request even if the window appears closed.
Requesting a refund from other payment processors
If you purchased via a third-party processor (Stripe, PayPal, or direct card charge), contact the processor directly. Most payment processors maintain a 30-day refund window for subscription charges. Provide documentation of your cancellation attempt and explain that the charge was unauthorised or the subscription was cancelled before renewal.
Escalation to the australian competition and consumer commission
If Apple, Google, or your payment processor refuses to refund a charge that you believe violates Australian Consumer Law, you can escalate your complaint to the Australian Competition and Consumer Commission. The ACCC has enforcement authority over auto-renewal subscriptions and can compel refunds if the original seller or payment processor failed in their legal obligations.
Contact the ACCC by visiting accc.gov.au/contact or calling 1300 302 502. Provide your purchase receipt, screenshots of your cancellation attempt, and documentation of the refused refund request. Yafee recommends keeping all communications and receipts in a single folder so you can provide a complete record to the ACCC.
Common mistakes that prevent successful cancellation
Cancellation failures are rarely due to the process itself; they stem from preventable mistakes. If you are aware of these traps, you can avoid them entirely.
Cancelling in-game instead of on the platform
The most frequent mistake is cancelling within the Raid Shadow Legends game app itself, then assuming your recurring charge has stopped. In-game cancellation menus have no connection to your subscription on Apple App Store, Google Play, or third-party processors. Your charge will process as scheduled. You must cancel on the platform that charged you, not within the game.
Missing the cancellation deadline before billing
Auto-renewal charges process within the final 24 hours of your billing cycle. If you cancel on the last day of your billing period, the charge may already be in progress through the payment processor's systems. To guarantee you avoid a charge, cancel at least two to three days before your renewal date. Check your purchase receipt or app store account to confirm the exact renewal date for your subscription.
Not taking a screenshot of the cancellation confirmation
If a subscription renews after you cancel, your only proof of cancellation is a screenshot of the confirmation message. Without this evidence, you will struggle to convince the platform or the ACCC that you actually cancelled. Take a screenshot immediately after you see the cancellation confirmation, then store it in a secure location.
Trial periods converting to paid subscriptions
Many RAID Card and Raid Pass offers include trial periods of one to three days. If you do not cancel before the trial ends, the subscription automatically converts to a paid subscription and charges your payment method. Mark your calendar with the trial end date, then cancel two days before that date. Do not assume the trial will simply expire without charging you.
Checklist for successful cancellation of Raid Shadow Legends
Use this checklist to ensure you cancel correctly and protect yourself from unwanted charges.
| Action | Completed | Notes |
|---|---|---|
| Identify which platform charged you (Apple, Google, or other) | [ ] Yes | Check your receipt or bank statement |
| Find your renewal date in your app store account | [ ] Yes | Mark calendar two days before this date |
| Cancel via the correct platform (not in-game) | [ ] Yes | Follow the steps in this guide for your platform |
| Take a screenshot of the cancellation confirmation | [ ] Yes | Store in a secure location as proof |
| Verify cancellation on your platform account 24 hours later | [ ] Yes | Confirm the subscription no longer shows as active |
| Check for unauthorised charges 3-5 days after your renewal date was supposed to occur | [ ] Yes | Contact your payment method if a charge appears |
Summary and next steps
Raid Shadow Legends subscriptions renew automatically and are managed entirely on the platform where you purchased them (Apple App Store, Google Play Store, or another processor). In-game cancellation menus have no authority over recurring charges. To stop unwanted charges, you must cancel on the exact platform that processed your payment, taking care to cancel at least two to three days before your renewal date. If a renewal charge processes despite your cancellation, you have the right to request a refund from the platform or escalate to the Australian Competition and Consumer Commission under Australian Consumer Law.
Yafee has guided thousands of Australian consumers through subscription cancellations across gaming, entertainment and utility platforms. The principles are consistent: identify the payment processor, cancel on that platform (not in-game or with the service provider), document your cancellation, and request a refund if the charge renews. Your legal rights are strong. The ACCC actively enforces auto-renewal rules, and most platforms will refund charges if you provide evidence of cancellation. If you have any doubt about your next step, Yafee recommends taking screenshots of your account, your renewal date and your cancellation confirmation before contacting the platform or the ACCC.
Yafee can assist you in understanding your cancellation options across multiple services. Whether you are cancelling a single subscription or investigating multiple recurring charges, Yafee helps you recover funds and prevent future unwanted billing. Contact the relevant platform today to cancel your Raid Shadow Legends subscription, and file a refund request immediately if your renewal charge processes after cancellation.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
Ready to cancel Raid Shadow Legends?
Join over 30,000 users who already trust us.