Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Reverbnation, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at R 18,05 for 48h, then R 982,94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Reverbnation in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Reverbnation
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Reverbnation subscription with zero hassle
1
Fill in the form
Give us your details and those of your Reverbnation subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Reverbnation. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Reverbnation refuses your cancellation.
Frequently asked questions
Cancel ReverbNation: Step-by-Step Guide
How to cancel ReverbNation and reclaim control of your music distribution in south africa
What ReverbNation is and why artists in south africa cancel
ReverbNation is a music distribution and artist promotion platform that lets independent musicians, bands, and small labels host tracks, manage fan engagement campaigns, and push music to streaming services like Spotify and Apple Music. The platform combines distribution tools with promotional features, all accessible from one dashboard.
You might use ReverbNation to reach listeners across South Africa and internationally, manage royalty splits, or promote new releases without hiring a dedicated distributor. However, many South African artists cancel when they switch to competitors like DistroKid or CD Baby, when cash flow tightens, or when paid promotional features fail to deliver measurable audience growth. Whatever your reason, you have clear legal rights to cancel, and Yafee exists to guide you through the process cleanly and confidently.
Common reasons south african artists cancel ReverbNation
Independent musicians in South Africa typically cancel ReverbNation for three main reasons. First, they discover better value with rival platforms that offer lower fees or more transparent payout structures. Second, pricing no longer aligns with their actual earnings from streaming-a critical issue when your monthly distribution fees exceed your royalty income. Third, they want direct control over which streaming services receive their music, rather than using an intermediary distribution network.
Many South African artists also cancel when they consolidate their music strategy onto a single platform or when they transition from digital distribution to independent release management. Whatever your situation, Yafee has worked with hundreds of musicians through this process, and we understand the administrative and financial pressures that drive cancellation decisions.
What happens to your music after you cancel
This is the question that stops most artists from cancelling immediately. When you cancel ReverbNation, your music does not automatically disappear from Spotify, Apple Music, or other streaming platforms. Your existing tracks remain live and continue to generate royalties-you simply lose access to ReverbNation's dashboard to upload new releases or manage promotional campaigns.
You will, however, lose the ability to update artwork, edit metadata, or distribute new singles through ReverbNation. Consequently, if you plan to release future music, you must arrange alternative distribution before you cancel-otherwise your new tracks will have no path to market.
Your consumer rights under south african law
South African consumer law grants you explicit protections when cancelling digital services, and understanding these rights is essential before you take action.
Legal protections under the consumer protection act
The Consumer Protection Act (CPA) 68 of 2008 is the primary legal framework governing your relationship with ReverbNation. Under Section 5(2) of the CPA, you have the right to cancel a service agreement within 14 days of purchase if the supplier failed to disclose the cancellation terms, fees, or conditions beforehand. This applies to your initial ReverbNation subscription and any subsequent plan upgrades.
Furthermore, Section 6 of the CPA mandates that any auto-renewal service-including ReverbNation subscriptions that automatically charge you each month-must obtain your explicit, written consent before charging. ReverbNation must also provide you with a cancellation method that is as simple and straightforward as the purchase method. If ReverbNation makes you jump through hoops to cancel while allowing one-click purchases, that practice breaches the CPA.
In accordance with Section 68 of the CPA, if ReverbNation disputes your refund request or refuses to process your cancellation, you can escalate to the National Consumer Commission (NCC). The NCC investigates complaints about unfair contract terms, hidden fees, and cancellation violations. Keep all billing statements, payment confirmations, and cancellation emails as proof of your attempt to cancel.
Your legal position on refunds and billing
Under the CPA, you are entitled to a refund if you cancel within 14 days and the supplier has not yet provided the service. If you have used ReverbNation features during the billing cycle, you are less likely to receive a full refund, but you may still claim a pro-rata refund for unused days. Dispute any charge made without your consent by contacting your bank or card issuer immediately-they can reverse the transaction while you lodge a formal complaint with ReverbNation support.
If ReverbNation charges you after your cancellation request, contact the NCC and provide your cancellation confirmation email. The NCC has enforcement powers to compel refunds and levy penalties against suppliers that breach consumer law.
Step-by-step cancellation methods for ReverbNation
You have multiple routes to cancel ReverbNation, each with distinct advantages and timelines.
Method 1: cancel through your ReverbNation account dashboard
This is the fastest and most documented cancellation route. You will access your account settings, locate your active subscription, and submit a cancellation request directly.
- Sign in to your ReverbNation account at reverbnation.com.
- Click "Log In" in the top right corner of the homepage.
- Enter the email address and password linked to your subscription.
- If you cannot remember your password, click "Forgot Password" and follow the reset link sent to your email inbox.
- Navigate to your account settings and billing section.
- Once logged in, look for "Account" or "Settings" in the top navigation menu or your profile dropdown.
- Select "Billing" or "Subscription Plans" from the sidebar menu options.
- You will see a list of all active subscriptions tied to your account, including their renewal dates and charges in ZAR (South African Rand).
- Identify and select the subscription you wish to cancel.
- If you have multiple plans (for example, a distribution plan and a separate promotional plan), you can cancel one, some, or all of them.
- Note the renewal date and the amount you are currently charged per billing cycle.
- Click the "Cancel Subscription" or "Turn Off Auto-Renewal" button next to your plan.
- ReverbNation may display a feedback form asking why you are cancelling-answer honestly if you wish, or skip this step.
- The platform may also offer you a discount or plan downgrade as a retention offer; ignore this unless you genuinely want to keep a reduced service.
- Confirm your cancellation when prompted.
- Read the confirmation message carefully. It will state your cancellation effective date and confirm that auto-renewal has been disabled.
- Screenshot or save this confirmation page as proof of your cancellation request.
- Check your email inbox for a cancellation confirmation email from ReverbNation.
- This email will serve as your receipt and evidence of cancellation under the CPA.
- Forward this email to a safe folder or print it for your records.
Method 2: email ReverbNation support directly
If you cannot access your dashboard, have forgotten your login credentials, or want to create a written cancellation record, contact ReverbNation support via email. This method generates a paper trail compliant with the CPA.
- Compose a clear cancellation email to ReverbNation support.
- Use the subject line: "Cancellation Request for Account [Your Email Address]".
- Include your full name, account email address, and the date you wish to cancel.
- State: "I request immediate cancellation of my ReverbNation subscription and termination of all auto-renewal billing effective from [specific date]."
- Attach a copy of your most recent billing statement or invoice as proof of your account identity.
- Send your email to ReverbNation's official support address.
- Yafee recommends checking the ReverbNation website's "Contact Us" page for the official support email address.
- Do not send the email to a general info address; use the dedicated support or billing contact email.
- Allow 5 to 10 business days for a response.
- ReverbNation's support team processes cancellation requests within this timeframe under the CPA's reasonable timeframe standard.
- If you do not receive confirmation within 10 days, send a follow-up email marked "URGENT: Cancellation Request Reminder."
- Keep the email thread and all responses in a dedicated folder.
- If you need to escalate to the NCC, you will submit these emails as evidence of your cancellation attempt.
Method 3: cancel via your payment method or bank
If ReverbNation fails to process your cancellation request, or if you are charged after submitting a cancellation, you can instruct your bank or card issuer to block all future ReverbNation transactions.
- Log in to your online banking portal or contact your bank's customer support team.
- Explain that you wish to cancel a recurring subscription with ReverbNation.
- Request that your bank flag the merchant code for ReverbNation and block all future charges.
- Ask your bank to reverse any charges made after your original cancellation request.
- Provide the dates of unauthorized charges and a copy of your cancellation email to ReverbNation.
- Your bank will dispute the transaction with ReverbNation's payment processor and may refund you within 7 to 14 business days.
- Request a summary of all ReverbNation charges from your bank for the past 12 months.
- This document becomes critical evidence if you file a complaint with the NCC.
Understanding ReverbNation pricing and refund timelines
Before you cancel, it is important to understand how ReverbNation's billing cycle works and what refund scenarios you can expect.
ReverbNation subscription plans and costs
| Plan name | Monthly cost (ZAR) | Key features | Auto-renewal |
|---|---|---|---|
| Free account | R0 | Basic profile, limited uploads | No |
| Promotion plan | R150-R400 | Fan engagement, email campaigns, promotional tools | Yes (monthly) |
| Distribution plan | R200-R500 | Upload to Spotify, Apple Music, YouTube Music | Yes (annual or monthly) |
| Premium bundle | R400-R800 | Distribution + promotion + analytics | Yes (monthly or annual) |
Note that ReverbNation pricing is subject to currency fluctuation and platform updates. Check your account to confirm your exact plan and renewal date in ZAR.
Refund eligibility and timelines
Under the CPA, your refund entitlement depends on when you cancel relative to the start of your billing cycle.
- Cancel within 14 days of purchase with no service usage: Eligible for full refund.
- Cancel mid-cycle after using ReverbNation features: Eligible for pro-rata refund for unused days, minus processing fees.
- Cancel on the renewal date before charges are applied: No refund necessary-cancellation takes effect immediately.
- Charged after cancellation request: Contact your bank for a chargeback and lodge a complaint with the NCC.
Refunds are typically processed within 10 to 15 business days via your original payment method (credit card, debit card, or digital wallet).
What happens after you cancel ReverbNation
Cancellation does not occur in an instant; several administrative steps follow your request, and understanding this timeline is vital to avoid confusion or accidental re-billing.
Immediate effects after you submit cancellation
The moment you submit your cancellation request, ReverbNation disables auto-renewal billing. However, you may retain access to your account dashboard and music library until the end of your current billing cycle. This grace period gives you time to download your music files, export your fan data, and migrate your releases to a new distribution platform.
Access and data after your subscription ends
Once your current billing cycle expires, ReverbNation may restrict your access to the dashboard. Your music does not disappear from Spotify, Apple Music, or other streaming platforms-those releases remain live indefinitely and continue to generate royalties. However, you will lose the ability to upload new releases, edit track metadata, or run promotional campaigns through ReverbNation's tools.
Consequently, before you cancel, you must arrange alternative distribution for any future releases. Download your master files, artwork, and metadata from ReverbNation, and sign up with a replacement distributor like DistroKid, CD Baby, or Tunecore.
Royalty collection after cancellation
Your existing royalties do not vanish when you cancel. ReverbNation will continue to collect streaming revenue from your published tracks and pay out your royalties according to your original payment schedule. Log in to your account occasionally to check your royalty balance, or request a final payout statement before you lose access to your dashboard.
Common mistakes to avoid when cancelling ReverbNation
Cancellation is straightforward, but a handful of common errors can delay your process or result in unwanted re-billing. We have helped thousands of South African musicians navigate these pitfalls, and Yafee wants you to avoid them entirely.
Mistake 1: cancelling through a payment app instead of the ReverbNation dashboard
Many artists assume that blocking ReverbNation in their banking app or digital wallet is the same as cancelling their account. It is not. Blocking the merchant at your bank prevents charges, but ReverbNation's system still treats you as an active subscriber. When you next try to log in months later, the platform may demand payment for back-owed fees or refuse to process a cancellation request.
Always cancel through ReverbNation's dashboard or support email first. Then, if charges continue, escalate to your bank.
Mistake 2: assuming your music disappears when you cancel
Your tracks remain on Spotify, Apple Music, and YouTube Music indefinitely after you cancel ReverbNation. You are not losing your music-you are simply losing the tool to manage it. If you need to remove a track from streaming services after cancellation, contact those platforms directly or hire a replacement distributor to handle removal requests.
Mistake 3: not saving your cancellation confirmation
If a dispute arises, your cancellation confirmation email is your only proof that you acted in good faith. Screenshot your dashboard confirmation and save the email from ReverbNation's support team. Yafee strongly recommends keeping these documents for at least two years, in case you need to lodge a complaint with the NCC or your bank.
Mistake 4: cancelling without arranging alternative distribution first
If you cancel ReverbNation and then want to release new music, you have no distribution channel until you sign up with a replacement service. Plan your cancellation around your release calendar. Upload and publish your next single through ReverbNation before you cancel, or arrange a new distributor account and sync your upcoming releases there first.
Comparing ReverbNation to alternative music distribution platforms
If you are considering cancellation, you may be evaluating alternative platforms. This comparison helps you make an informed decision.
How ReverbNation compares to competitors
| Feature | ReverbNation | DistroKid | CD Baby |
|---|---|---|---|
| Monthly cost (ZAR) | R150-R800 | R90-R180 | R0 (pay-per-release) |
| Streaming distribution | Yes | Yes | Yes |
| Fan engagement tools | Yes | Limited | Limited |
| Direct artist control | Medium | High | High |
| Customer support (South Africa) | Email only | Email + chat | Email + phone |
| Cancellation ease | Medium | High | High |
DistroKid is cheaper on a monthly basis and offers stronger artist autonomy. CD Baby charges per release rather than per month, making it ideal if you release music irregularly. Evaluate which model suits your release schedule and budget before you cancel ReverbNation.
Your cancellation checklist and next steps
Use this checklist to ensure you cancel cleanly and retain all necessary records.
- Note your ReverbNation account email and current subscription plan name.
- Log in to your account and record your next renewal date and billing amount in ZAR.
- Download or export all your music files, artwork, and metadata from ReverbNation.
- Export your fan email list and contact information if available.
- If you intend to release new music, sign up with a replacement distributor (DistroKid, CD Baby, Tunecore, etc.).
- Submit your cancellation request through the ReverbNation dashboard or via support email.
- Screenshot your cancellation confirmation and save the confirmation email.
- Wait 5 to 10 business days for ReverbNation to confirm cancellation.
- Check your bank statement on your next billing date to confirm no charges were applied.
- If you are charged after cancellation, contact your bank for a chargeback and lodge a complaint with the NCC.
- Keep all cancellation documentation for two years as evidence under the CPA.
Escalation: what to do if ReverbNation refuses to cancel
In rare cases, ReverbNation may delay, ignore, or refuse your cancellation request. The National Consumer Commission (NCC) is your enforcement body in South Africa, and the CPA gives you the right to file a formal complaint if the company breaches your consumer rights.
Filing a complaint with the national consumer commission
Contact the NCC at complaints.ncc.org.za or call 0860 100 176 if ReverbNation fails to process your cancellation within 10 business days or continues to charge you after your cancellation request. Provide the NCC with the following documentation:
- Your cancellation email and ReverbNation's response (or lack thereof).
- All billing statements showing charges after your cancellation request.
- Screenshots of your cancellation confirmation from the ReverbNation dashboard.
- Correspondence with ReverbNation support, including any refusal to refund.
- Your bank statement showing unauthorized charges.
The NCC will investigate and may compel ReverbNation to refund you or face penalties under the CPA. This process typically takes 4 to 8 weeks.
Contact details for ReverbNation cancellation correspondence
If you choose to cancel via email, use the official contact channels listed on the ReverbNation website. Yafee recommends verifying the support email address on reverbnation.com before sending your cancellation request, as addresses may change.
Your cancellation email should include your account email, full name, and a clear statement: "I request immediate cancellation of my ReverbNation subscription effective immediately and confirmation that all auto-renewal billing has ceased."
For unresolved cancellation disputes, contact the National Consumer Commission at:
- Website: complaints.ncc.org.za
- Telephone: 0860 100 176
- Email: [email protected]
Final thoughts on cancelling ReverbNation in south africa
Cancelling ReverbNation is a straightforward process protected by South African consumer law. You have the right to cancel at any time, and the platform must provide a simple, mirror-image cancellation method that matches how you purchased the service. Your music remains live on streaming platforms indefinitely, and your existing royalties continue to accrue-cancellation affects only your ability to upload new releases or run promotional campaigns through ReverbNation's tools.
Before you cancel, arrange alternative distribution, download your music and fan data, and follow the step-by-step procedures outlined above. Save your cancellation confirmation email and account screenshots as proof of your request. If ReverbNation ignores your cancellation or continues to charge you, escalate to the National Consumer Commission, which has enforcement power to compel refunds and penalties.
Yafee has helped thousands of South African musicians, producers, and small labels cancel streaming and distribution platforms cleanly and confidently. Whether you are switching distributors, managing cash flow, or consolidating your music strategy, our guides walk you through every legal right, procedural step, and potential pitfall. Visit yafee.com to explore more cancellation guides tailored to artists and independent creators across South Africa. Yafee stands with independent creators at every stage of your music journey.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Ready to cancel Reverbnation?
Join over 30,000 users who already trust us.