Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Smartsolve AI, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.04 for 48h, then $56.84 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Smartsolve AI in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Smartsolve AI
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Smartsolve AI subscription with zero hassle
1
Fill in the form
Give us your details and those of your Smartsolve AI subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Smartsolve AI. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Smartsolve AI refuses your cancellation.
Frequently asked questions
Cancel Smartsolve AI: The Right Way
How to cancel Smartsolve AI and stop recurring charges
What is Smartsolve AI and why cancellation matters
Smartsolve AI is an artificial intelligence-powered study platform that helps students solve homework problems, access step-by-step explanations, and receive subject-specific tutoring support. The service operates on a freemium model with multiple subscription tiers that unlock features including unlimited question access, mobile app privileges, and priority customer support. You subscribe through an app store or the web platform, and your billing renews automatically each month until you manually cancel.
Many students sign up for a free trial or basic plan, then discover recurring monthly charges on their bank statements long after they stopped using the service. Unlike some platforms, Smartsolve AI does not send renewal reminder emails before charging you, and the cancellation process requires navigating account settings rather than offering a single-click opt-out button. At Yafee, we understand this frustration and provide clear legal guidance to help you take control of your subscriptions and recover unauthorized charges.
Common subscription plans and pricing
Smartsolve AI offers multiple subscription tiers with varying costs depending on your platform and any active promotional offers. Review this table to identify which plan you likely subscribed to and the features you gained access to.
| Plan name | Typical monthly cost | Key features |
|---|---|---|
| Free tier | $0 | Limited daily questions, basic features, occasional ads |
| Premium | $7.99 to $12.99 | 1,000 to 2,000 questions per month, mobile and extension access, core solver features |
| Unlimited | $12.49 to $16.99 | Unlimited questions, priority support, all-platform access, latest features |
Why students choose to cancel
You may decide to cancel Smartsolve AI for several legitimate reasons: you completed your academic course, discovered free alternatives that meet your needs, can no longer afford the subscription cost, or simply stopped using the service but forgot to cancel before the next billing cycle. Unexpected recurring charges represent one of the most common complaints about subscription services. If any of these situations describes your circumstance, the steps below will help you stop charges immediately and pursue refunds you may be entitled to recover.
Your consumer rights under federal law
Federal and state consumer protection laws establish clear rights that protect you from unfair billing practices and give you power to challenge unauthorized charges.
The restore online shoppers confidence act and negative option billing
The Federal Trade Commission (FTC) enforces the Restore Online Shoppers Confidence Act (ROSCA), which establishes mandatory rules for negative option (recurring billing) services like Smartsolve AI. Under ROSCA, companies must obtain your clear and affirmative consent before charging you for a subscription. This means Smartsolve AI cannot automatically enroll you in paid features without explicit approval.
Furthermore, ROSCA requires that companies provide you with a simple mechanism to cancel at any time. The law mandates that cancellation requests must be honored promptly, typically within one billing cycle. If Smartsolve AI continues charging you after you submit a cancellation request, or if their cancellation process is intentionally difficult or obscured, they may be violating federal law.
Yafee recommends documenting every step of your cancellation attempt, including screenshots of confirmation messages and the date you submitted your request. This documentation protects you if you need to escalate your case to your bank, credit card issuer, or the FTC itself.
Your legal position
You hold significant legal power under ROSCA. If Smartsolve AI charges you after you cancel, you have the right to dispute the charge with your credit card issuer or bank through a chargeback process. You also have grounds to file a complaint with the FTC, which investigates violations and can impose penalties on companies that ignore consumer protection laws. State attorneys general offices enforce similar protections under state-level negative option laws, and you may file complaints with your state's consumer protection agency as well. Consequently, Smartsolve AI has every incentive to honor your cancellation promptly and refund unauthorized charges.
Methods to cancel Smartsolve AI
Smartsolve AI provides limited official cancellation channels, all of which operate through your subscription platform rather than through direct customer service contact.
Cancel through the Smartsolve AI app
If you subscribed via the Smartsolve AI mobile or web application directly, you must navigate your account settings to cancel your recurring subscription.
- Open the Smartsolve AI app or visit smartsolve.ai in your web browser
- Log in using your registered email and password
- Do not close the app or browser until you complete cancellation
- Navigate to account settings or profile menu
- Look for a gear icon, three-line menu, or "Account" link, typically located in the bottom right or top left of the interface
- Select "Subscriptions," "Billing," or "My subscription" from the menu options
- This section displays your current plan and renewal date
- Locate your active subscription and select "Cancel subscription"
- The app may display a retention message or offer a discount to keep your subscription; disregard these prompts
- Confirm your cancellation by selecting "Yes, cancel" or "Confirm cancellation"
- The app will display a confirmation message; screenshot this for your records
Cancel through apple app store
If you subscribed to Smartsolve AI through the Apple App Store on your iPhone or iPad, you must cancel through your Apple account settings rather than the app itself.
- Open the Apple App Store app on your iPhone or iPad
- Do not search for Smartsolve AI; navigate directly to your account
- Tap your profile icon in the top right corner of the screen
- This displays your Apple ID account menu
- Select "Subscriptions" from the menu
- This shows all active subscriptions linked to your Apple ID
- Find "Smartsolve AI" in your active subscriptions list and tap it
- The entry displays your renewal date and billing information
- Tap "Cancel subscription" and confirm your cancellation
- Apple displays a confirmation screen; take a screenshot of this confirmation
Cancel through google play store
If you subscribed to Smartsolve AI through the Google Play Store on an Android device, you cancel through your Google Play account settings.
- Open the Google Play Store app on your Android device
- Navigate to the main menu; do not search for the app
- Tap your profile icon in the top right corner
- This opens your account menu
- Select "Manage subscriptions" or "Payments and subscriptions"
- Your active subscriptions appear in this section
- Tap "Smartsolve AI" to open your subscription details
- The screen shows your plan, renewal date, and billing amount
- Tap "Cancel subscription" and select your cancellation reason
- Google may prompt you to provide feedback; you may skip this step
- Confirm your cancellation by tapping "Cancel subscription" a second time
- Google displays a final confirmation; screenshot this screen
What happens after you cancel
Understanding the timeline and your account status after cancellation prevents confusion and helps you verify that your cancellation took effect properly.
Immediate status and continued access
After you confirm your cancellation, Smartsolve AI will process your request immediately. Your paid subscription typically remains active until the end of your current billing cycle. For example, if your billing date is the 15th of each month and you cancel on the 5th, your access continues through the 14th. You will not be charged on the 15th. This grace period allows you to complete any ongoing work before losing access to premium features.
Verification and record-keeping
Within 24 to 48 hours of cancellation, the platform that processed your cancellation (Apple, Google, or Smartsolve AI directly) will send you a confirmation email. Check your email inbox and spam folder for this message. Your confirmation email serves as proof of cancellation and protects you if Smartsolve AI charges you incorrectly after you cancel. Consequently, save this email in a dedicated folder and note the date and time of your cancellation attempt.
Furthermore, log back into your Smartsolve AI account after one week to verify that your subscription status displays as "Cancelled" or "Inactive." If the account still shows an active subscription, contact your payment platform immediately-this indicates a processing error.
Requesting refunds for unauthorized charges
If Smartsolve AI charged you after you cancelled, or if you were charged without explicit consent, you have legal remedies to recover the money.
Contact Smartsolve AI directly
Your first step is to request a refund directly from Smartsolve AI. Although the company does not publish a phone number or mailing address, you can reach their support team through the platform where you cancelled.
- Return to your Smartsolve AI account or the app store where you subscribed
- Look for a "Contact us," "Support," or "Help" link in the account or settings menu
- Submit a support ticket describing your cancellation and the unauthorized charge
- Include the date you cancelled, the date of the unauthorized charge, and the amount charged
- State clearly: "I cancelled my subscription on [date] and request a refund for the charge on [date] in the amount of $[amount]"
- Wait up to 7 business days for a response
- Document the date you submitted your request
Dispute the charge with your bank or credit card issuer
If Smartsolve AI does not respond within 7 business days or refuses to refund the unauthorized charge, contact your bank or credit card company to dispute the transaction. This process is called a chargeback and is protected under federal banking law. Under the Fair Credit Billing Act (FCBA), you have the right to dispute charges you did not authorize or that resulted from billing errors.
- Contact your bank or credit card customer service
- Call the number on the back of your card or log into your online banking portal
- Explain that you cancelled Smartsolve AI but were charged anyway
- Provide your cancellation confirmation email as proof
- Share screenshots of your account settings showing the cancellation
- Request a chargeback for the unauthorized charge
- Your bank will initiate an investigation and typically refund the amount within 30 to 60 days
File a complaint with the federal trade commission
If Smartsolve AI ignores your refund request and your bank's chargeback process, you have grounds to file a complaint with the FTC. The FTC receives thousands of complaints about negative option billing violations and uses this data to investigate companies that repeatedly violate ROSCA. At Yafee, we recommend filing an FTC complaint if the company refuses to honor your cancellation or refund request after 60 days.
- Visit reportfraud.ftc.gov
- This is the official FTC complaint reporting portal
- Select "Submit a complaint" and choose "Other issues" or "Billing and subscription"
- The site guides you through the complaint form step by step
- Provide your cancellation confirmation email, screenshots of your account, and documentation of your refund requests
- The FTC uses this information to identify patterns of illegal billing practices
- The FTC may contact you for additional information or notify you of enforcement actions against Smartsolve AI
- You will not receive payment directly from an FTC complaint, but your complaint strengthens potential legal action
Common cancellation mistakes to avoid
Cancellation feels straightforward, but small errors can delay your refund or leave your account active. You are not alone in making these missteps, and the guidance below prevents the most frequent pitfalls.
Deleting the app without cancelling the subscription
Removing the Smartsolve AI app from your device does not cancel your recurring billing. Your subscription remains active on the payment platform (Apple, Google, or Smartsolve directly), and you will continue to be charged. You must explicitly cancel through your account settings before deleting the app. Consequently, always verify your cancellation status through your payment platform even after uninstalling the application.
Confusing free trial expiration with active cancellation
If you signed up for a free trial, your subscription automatically converts to a paid plan on the trial end date unless you cancel before that date arrives. Simply waiting for the trial to end will not stop billing; you must manually cancel your subscription. Check your confirmation email from your initial signup to locate your trial expiration date, then cancel at least one day before that date.
Assuming your cancellation took effect immediately
After you cancel, your subscription remains active through the end of your current billing cycle. If you expected your access to stop immediately and submitted a second cancellation request when it did not, you may have created duplicate cancellation records that confuse the platform. Wait until your billing cycle ends before contacting support about continued access.
Missing confirmation emails in your spam folder
Confirmation emails from Apple, Google, or Smartsolve AI sometimes appear in spam or promotions folders rather than your inbox. If you cannot find your cancellation confirmation after 48 hours, check your spam folder and mark confirmation emails as "not spam" so future messages arrive in your inbox. Without this confirmation email, you lack proof of cancellation if you later need to dispute a charge.
How yafee helps you reclaim control
Navigating subscription cancellations and billing disputes can feel overwhelming, particularly when companies intentionally obscure their cancellation process. Yafee has helped thousands of consumers cancel unwanted subscriptions, recover unauthorized charges, and understand their consumer rights under federal law. Our platform combines legal expertise with clear, actionable guidance so you can confidently challenge unfair billing practices.
Whether you need to cancel Smartsolve AI today or understand your options for recovering past charges, Yafee provides the legal framework and step-by-step procedures you need. We reference federal statutes like ROSCA and the Fair Credit Billing Act, name the enforcement agencies that protect you (the FTC and your state attorney general), and translate legal rights into concrete actions you can take immediately.
Contact information and next steps
Although Smartsolve AI does not publish a postal address or dedicated phone number, you access their support system through the subscription platform where you created your account. If you encounter obstacles cancelling your subscription or recovering charges, document your attempts and escalate to your bank, credit card issuer, or the Federal Trade Commission as outlined above.
Yafee remains your trusted partner in cancelling subscriptions and protecting your consumer rights. Start your cancellation today by following the platform-specific steps above, and reach out to Yafee if you need guidance on disputing charges or filing complaints with federal regulators. Your financial control begins with taking action now.