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Frequently asked questions
Cancel MyFitnessPal: The Right Way
How to cancel MyFitnessPal Premium and stop unwanted charges
What MyFitnessPal Premium is and why cancellation matters
MyFitnessPal Premium is the paid tier of the nutrition and fitness tracking application that removes advertisements, unlocks gram-level macronutrient tracking, delivers meal-by-meal analysis, enables data export, and includes voice and photo logging on supported devices. For many users, these premium features justify the monthly or annual cost. For others, the subscription has become a low-priority expense or duplicates functionality they already own through competing fitness platforms.
Your reasons for considering cancellation are valid. Whether your fitness goals have shifted, your budget has tightened, or you have discovered a free alternative that meets your needs, cancelling is straightforward when you know the correct procedure. Yafee has helped thousands of consumers navigate subscription cancellations with confidence and clarity.
Subscription pricing in the united states
MyFitnessPal Premium pricing varies depending on the platform where you originally subscribed (iOS, Android, or web), and promotional pricing may apply to first-time users. The following table outlines typical US pricing tiers:
| Plan | Typical US price | Core features |
|---|---|---|
| Free | $0 | Basic food and exercise logging, limited analytics |
| Premium | $19.99 per month or $79.99 per year | Ad-free experience, macronutrient tracking by gram, meal-level analysis, data export, priority support |
| Premium+ | $24.99 per month or $99.99 per year (availability varies by region) | All Premium features plus meal planning, grocery list automation, and guided coaching |
Common reasons users cancel MyFitnessPal Premium
Subscription creep is a widespread phenomenon. You signed up when the feature set felt essential, but your fitness priorities shift, your budget constraints change, or you discover a free tool that delivers equivalent value. Other users cancel because they have switched to competing platforms such as Cronometer or Lose It, or because recent app updates no longer align with their workout methodology. Some cancel after an unexpected charge appears on their billing statement, a stark reminder that auto-renewal mechanisms benefit the company, not the subscriber.
Yafee recommends acting before your next billing cycle arrives. The longer you delay, the higher the probability of another unwanted charge hitting your account.
Your consumer rights under US federal law
The Restore Online Shoppers Confidence Act (ROSCA), enforced by the Federal Trade Commission, grants you explicit legal protections when cancelling subscription services in the United States.
What ROSCA requires from MyFitnessPal
Under ROSCA, MyFitnessPal must provide you with a simple, straightforward cancellation mechanism. The law mandates that cancellation be just as easy to execute as subscription signup was. If you subscribed with one click, cancellation must never require multiple pages of navigation, verification steps, or contact with customer service representatives. The company must also obtain your express informed consent before charging you for any renewal period, and must clearly disclose all material subscription terms before you incur any charge.
ROSCA further requires MyFitnessPal to honor cancellation requests promptly. Delays, deliberately obscured cancellation pathways, or outright refusal to cancel constitute violations of federal law. If MyFitnessPal fails to cancel your subscription or continues charging you after you have submitted a cancellation request, you have legal grounds to dispute the charges with your card issuer and to file a complaint with the Federal Trade Commission.
How the federal trade commission protects your interests
If you have attempted to cancel and MyFitnessPal has ignored your request, or if charges continue appearing after you believed you had cancelled, file a formal complaint with the Federal Trade Commission at reportfraud.ftc.gov. The FTC investigates subscription abuse with seriousness and has assessed penalties in the millions of dollars against companies that violate ROSCA. Your complaint becomes part of the agency's enforcement database and strengthens future regulatory action against non-compliant operators.
Your legal position: You have the right to cancel at any time. MyFitnessPal may not impose cancellation fees, require you to speak with a retention specialist, or delay your cancellation beyond the current billing cycle. If the company resists, the Federal Trade Commission is your escalation path.
Where and how to cancel MyFitnessPal Premium
Your cancellation method depends entirely on the platform through which you originally subscribed: iOS (Apple), Android (Google), or web.
Cancel your subscription on iOS via the app store
If you subscribed through your Apple device or iTunes account, you must manage your subscription through Apple's App Store interface. Apple handles all payments and subscription management on behalf of MyFitnessPal.
- Open the App Store on your iPhone, iPad, or iPod Touch
- Tap the profile icon in the upper right corner of the screen
- Select "Subscriptions" from the menu
- Locate and tap "MyFitnessPal Premium" (or the Premium+ plan if applicable)
- Tap "Cancel Subscription" or "Edit Subscription" to turn off auto-renewal
- Confirm your cancellation request when prompted
Your MyFitnessPal Premium access will continue until the end of your current billing cycle. Apple will not charge you again after that date. Save or take a screenshot of the cancellation confirmation for your records.
Cancel your subscription on android via google play store
If you subscribed through an Android device or your Google Play account, you must manage your subscription through Google's platform. Google processes all billing for MyFitnessPal Android subscriptions.
- Open the Google Play Store app on your Android device
- Tap the profile icon in the upper right corner
- Select "Manage my subscriptions" or "Payments and subscriptions"
- Tap "Subscriptions" (not "Apps")
- Find and tap "MyFitnessPal Premium" or your specific premium plan
- Tap "Cancel subscription" at the bottom of the screen
- Follow the prompts to confirm your cancellation
Google will display a confirmation message once your cancellation is processed. Your access will continue until the end of your billing period, after which your account automatically reverts to the free tier. Screenshot the confirmation for your files.
Cancel your subscription on the web
If you subscribed directly through myfitnesspal.com or manage your account via web browser, follow these steps to disable auto-renewal:
- Visit myfitnesspal.com and log in with your account credentials
- Click on your username or profile icon in the top-right corner
- Select "Account Settings" or "Settings" from the dropdown menu
- Navigate to "Premium" or "Subscription Settings"
- Locate the auto-renewal toggle or "Manage Subscription" button
- Click to toggle auto-renewal from "On" to "Off"
- Confirm the change when the system prompts you
MyFitnessPal will send you a confirmation email once auto-renewal is disabled. Your Premium access continues through the end of your paid period. Keep this confirmation email as proof that you cancelled before the next billing date.
What happens after you cancel
Understanding the timeline and what to expect after cancellation removes uncertainty and protects you from future unwanted charges.
Your access during the grace period
Once you cancel, MyFitnessPal does not immediately revoke your Premium features. Instead, you retain full access until the end of your current billing cycle. If your next billing date is January 15 and you cancel on January 5, you keep Premium access through January 14. On January 15, your account automatically converts to the free tier, and MyFitnessPal does not charge you.
This grace period allows you to export your data, save meal plans, or document any information you need before your Premium access expires.
After your access expires
When your billing cycle ends, your account transitions to MyFitnessPal Free. You retain your account history, logged meals, and exercise data. You lose access to macronutrient analysis by gram, meal-level insights, premium reporting, data export functionality, and other paid-tier features. Advertisements reappear in the app. Your free account remains active indefinitely; you simply cannot access premium tools anymore.
If you change your mind and want Premium back, you can resubscribe at any time through the same platform (Apple, Google, or web) where you originally subscribed.
Requesting a refund for unwanted charges
If you were charged for MyFitnessPal Premium after you intended to cancel, or if you discover unexpected charges on your billing statement, you have immediate remedies under federal law.
Dispute the charge with your bank or card issuer
Contact your credit card company, debit card issuer, or bank directly. Explain that you either cancelled the subscription and were charged in error, or that you did not authorize the charge. Provide your card issuer with the date of the charge, the amount, and a brief description of the dispute. Your bank will initiate a chargeback investigation. Most financial institutions require merchants to prove that you authorized the charge; if MyFitnessPal cannot provide evidence of your consent to renewal, your bank will refund the money to your account within 1 to 3 billing cycles.
Request a refund directly from MyFitnessPal
Contact MyFitnessPal's customer support team through the app or via their official support website. Request a refund for the erroneous charge and reference the specific transaction date and amount. If you cancelled your subscription through the proper channel (Apple, Google, or MyFitnessPal's web platform), explain this to the support team and ask them to escalate your case. Yafee recommends keeping screenshots of your cancellation confirmation to send along with your refund request.
File a complaint with the federal trade commission
If MyFitnessPal refuses to refund unwanted charges or ignores your requests, file a formal complaint with the Federal Trade Commission at reportfraud.ftc.gov. Provide details of your cancellation, the date you cancelled, the dates you were charged after cancellation, and the amounts charged. The FTC uses complaints to identify patterns of subscription abuse and to pursue enforcement actions. Your complaint is confidential and becomes part of the agency's public record of violations.
Common cancellation mistakes to avoid
Most cancellation difficulties arise from simple procedural errors, not from MyFitnessPal's intentional obstruction. Yafee has identified these frequent missteps so you can sidestep them entirely.
Deleting the app does not cancel your subscription
Removing MyFitnessPal from your device does not stop the charges. Auto-renewal continues in the background, and your next billing date will arrive with a charge to your account. You must explicitly disable auto-renewal through your subscription management platform (Apple, Google, or MyFitnessPal's website) regardless of whether the app remains on your phone.
Cancelling through the wrong platform
If you subscribed via Apple but attempt to cancel through your MyFitnessPal web account, the cancellation will not process because Apple controls the billing. Similarly, if you subscribed through Google Play but cancel on the MyFitnessPal website, Google's billing continues unchanged. Always cancel through the exact platform where you subscribed.
Confusing cancellation with account deletion
Cancelling your subscription and deleting your account are two separate actions. Cancelling stops the charges but preserves your account and historical data. Deleting your account removes all your meal logs, exercise data, and personal information permanently. Before you delete anything, cancel the subscription first. If deletion is your goal, ensure you have backed up any data you wish to keep.
Ignoring confirmation messages
Always save or screenshot the cancellation confirmation. If MyFitnessPal charges you again and you need to dispute it with your bank, this confirmation proves you cancelled properly. Without documentation, the burden falls on you to prove you took action.
Frequently overlooked billing details
Understanding MyFitnessPal's billing schedule prevents surprises and helps you time your cancellation correctly.
Promotional pricing and renewal rates
You may have subscribed at a promotional rate (for example, $4.99 per month for three months). When the promotion ends, your renewal rate jumps to full price ($19.99 per month). If you did not intend to keep the subscription at full cost, cancel before the promotion expires. Check your account settings to see your current renewal amount and renewal date.
Annual billing cycles
If you purchased an annual plan ($79.99 per year), your renewal date arrives 12 months after your original purchase date, not on a fixed calendar date. Set a phone reminder for two weeks before your renewal date so you can cancel if desired. Yafee recommends this approach because it prevents accidental annual charges from catching you off guard.
Comparing MyFitnessPal Premium to free and competing alternatives
Before you finalize your cancellation, consider whether the free tier of MyFitnessPal or a competing service better serves your current fitness goals.
| Feature | MyFitnessPal Free | MyFitnessPal Premium | Cronometer (free tier) | Lose It (free tier) |
|---|---|---|---|---|
| Food logging | Yes | Yes | Yes | Yes |
| Exercise tracking | Yes | Yes | Limited | Yes |
| Macronutrient tracking | Limited | Yes (by gram) | Yes | Limited |
| Meal-level analysis | No | Yes | No | No |
| Data export | No | Yes | Yes | No |
| Advertisements | Yes | No | Yes | Yes |
If detailed macronutrient analysis is essential to your goals, MyFitnessPal Premium delivers value. If you only log food and exercise casually, the free tier or a free alternative may suffice. Your decision to cancel should align with your actual fitness priorities, not sunk-cost pressure to keep paying for unused features.
Your next steps and final checklist
Cancellation is final and immediate once you execute the proper procedure. Use this checklist to confirm you have completed each step:
| Task | Status |
|---|---|
| Identified the platform where you subscribed (iOS, Android, or web) | [ ] Complete |
| Located and accessed your subscription settings on that platform | [ ] Complete |
| Disabled auto-renewal or clicked "Cancel Subscription" | [ ] Complete |
| Received and saved a confirmation message or email | [ ] Complete |
| Noted the date your Premium access will end | [ ] Complete |
| Verified no charges appear on your next billing date | [ ] Complete |
Once you complete all six items, your cancellation is secure. Check your bank statement on or shortly after your billing renewal date to confirm no charge occurred. If an unexpected charge appears, initiate a dispute with your bank immediately and reference your cancellation confirmation.
When to contact customer support
MyFitnessPal's support team can assist if you encounter technical difficulties during cancellation, cannot locate your subscription settings, or need to request a refund for an erroneous charge.
Visit MyFitnessPal's official support portal or use the in-app help feature to open a support ticket. Provide your account email, the platform where you subscribed, and a clear description of your issue. Support typically responds within 24 to 48 hours. If your issue involves a billing dispute or unauthorized charge, include a screenshot of your cancellation confirmation and the disputed charge from your bank statement.
For disputes that MyFitnessPal does not resolve to your satisfaction, escalate to the Federal Trade Commission as previously detailed. Yafee emphasizes that your legal rights exist independent of customer service responsiveness; if the company fails to honor your cancellation, federal law protects your ability to recover the funds through your bank or through FTC intervention.
Summary and confidence moving forward
Cancelling MyFitnessPal Premium is straightforward when you follow the correct platform-specific procedure. Cancel through Apple App Store if you subscribed on iOS, through Google Play Store if you subscribed on Android, or through MyFitnessPal's web account if you subscribed on the web. Confirm your cancellation, save the confirmation message, and monitor your billing statement to ensure no charge appears after your access expires.
Your cancellation rights are protected under the Restore Online Shoppers Confidence Act and enforced by the Federal Trade Commission. If MyFitnessPal charges you after cancellation, you have the legal right to dispute the charge with your bank and to file a complaint with the FTC. Yafee has helped thousands of consumers cancel subscriptions with confidence, and you now possess the knowledge to do the same. Act before your next billing cycle arrives, preserve your cancellation confirmation, and move forward with your fitness goals using whatever tool best serves your needs.