Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Youcam, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Youcam in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Youcam
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Youcam subscription with zero hassle
1
Fill in the form
Give us your details and those of your Youcam subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Youcam. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Youcam refuses your cancellation.
Frequently asked questions
Cancel Youcam: The Right Way to Get Your Money Back
How to cancel your YouCam subscription in singapore and stop unwanted charges
Understanding YouCam and why cancellation matters
YouCam is a subscription-based photo and video editing application that uses artificial intelligence to enhance portraits, apply virtual makeup effects, and add creative filters to your images and videos. The service operates across multiple platforms-iOS, Android, and the web-and charges you on a recurring basis (weekly, monthly, or yearly) depending on the plan you select. Many Singapore users discover that YouCam charges accumulate faster than expected or find that the premium features no longer justify the ongoing cost after the initial trial period expires. If you recognise this situation, you are not alone, and cancellation is achievable once you understand the correct procedural steps. Yafee has helped thousands of Singapore consumers navigate subscription cancellations, and this guide walks you through each platform with precision and clarity.
Why people cancel YouCam
Cancellation reasons vary widely. You might cancel because the subscription cost exceeds your budget, you have found a free alternative that delivers equivalent functionality, or you realised the premium features do not align with your actual needs. A common discovery is that deleting the app does not stop the recurring charges-this misconception leads many users to incur unwanted payments for months. Understanding this distinction is your first step toward regaining control of your subscription.
The multi-platform challenge
YouCam operates across Apple's App Store (iOS), Google Play (Android), and Perfect Corp.'s website for web-based subscriptions. Each platform enforces its own cancellation process, subscription terms, and refund policies. You cannot cancel an app store subscription by simply uninstalling the application; you must access the subscription settings within each platform directly. This fragmentation catches many users off guard, which is precisely why Yafee exists-to clarify these processes and protect your rights as a consumer.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act establishes your fundamental rights when you enter into distance contracts (including online subscriptions) with service providers like YouCam.
Legal framework for cancellation and refunds
The Consumer Protection (Fair Trading) Act grants you the right to cancel certain distance contracts within a reasonable timeframe if the merchant fails to disclose material terms clearly. Specifically, if YouCam does not explicitly communicate when charges occur, how much you will be charged, the duration of the subscription period, or how to cancel, you have legal grounds to request a refund. The Act places the burden on the service provider (in this case, Perfect Corp., which operates YouCam) to ensure transparency. If charges appear on your account without clear prior disclosure, you may dispute them under this framework. Yafee ensures you understand exactly where you stand legally before you take action.
Your legal position
You have three layers of protection: (1) the Consumer Protection (Fair Trading) Act, which protects you against unfair contract terms and misleading conduct; (2) platform-specific refund policies administered by Apple, Google, or Perfect Corp.; and (3) the Consumers Association of Singapore (CASE), which can escalate disputes if the company refuses to cooperate. If Perfect Corp. denies your cancellation or refund request, you may lodge a formal complaint with CASE, which acts as Singapore's statutory consumer protection body and can compel the company to respond.
Refund timelines and eligibility
Refund windows depend on which platform processed your subscription. Apple typically allows refunds within 14 days of purchase for most subscriptions. Google Play permits refunds within 48 hours of purchase. Perfect Corp. itself offers a 7-day refund window for direct web purchases. Importantly, if you fall outside these standard windows, you may still qualify for a refund under Singapore consumer law if the service was not delivered as promised, if you can demonstrate that charges were unauthorised, or if the subscription terms were not clearly disclosed. The Consumers Association of Singapore can escalate disputes and request refunds on your behalf if the company refuses to cooperate voluntarily.
Cancellation methods across platforms
YouCam subscriptions must be cancelled directly within each platform's subscription settings; no single cancellation portal exists across all three platforms. Below are the precise steps for each.
Cancel YouCam on iOS via apple app store
Cancelling your YouCam subscription on iPhone or iPad requires you to access Apple's subscription settings directly within the Settings app-not within the YouCam app itself. Follow these steps to prevent accidental renewals and preserve your refund eligibility.
- Open the Settings app on your iPhone or iPad.
- Look for the Settings icon (typically a grey gear) on your home screen.
- Tap your name or Apple ID at the top of the Settings menu.
- This action opens your Apple account profile and linked subscriptions.
- Select Subscriptions from the menu.
- You will see a complete list of all active subscriptions tied to your Apple ID.
- Find YouCam Perfect, YouCam AI Pro, or YouCam Makeup (depending on your active plan) in the list.
- Tap the subscription name to open your subscription details page.
- Tap Cancel Subscription at the bottom of the details page.
- Apple will prompt you to confirm your intention and may offer a retention offer.
- Confirm cancellation by tapping the final confirmation button.
- Apple will display a confirmation message and a refund eligibility notice.
Record the date and time of your cancellation and take a screenshot of the confirmation screen. This evidence protects you if disputes arise later. Your subscription will remain active until the current billing cycle ends, after which no further charges will occur.
Cancel YouCam on android via google play
Google Play enforces a different cancellation process from Apple. You must access your Google Play subscriptions through your device settings or the Play Store app. Follow these steps precisely.
- Open the Google Play Store app on your Android device.
- Locate the Play Store icon (a coloured triangle) on your home screen or app drawer.
- Tap your profile icon in the top right corner of the Play Store app.
- This opens your account menu and displays your Google account options.
- Select Payments and subscriptions from the menu.
- This section displays all active subscriptions linked to your Google Play account.
- Tap Subscriptions.
- A list of your current active subscriptions will appear.
- Find YouCam Perfect, YouCam AI Pro, or YouCam Makeup in the subscription list.
- Tap the subscription to open the details page.
- Tap Cancel subscription at the bottom.
- Google Play will ask you to confirm and may offer a discounted renewal option.
- Follow the on-screen prompts to complete the cancellation.
- Google Play will confirm your cancellation and state your final billing date.
Google Play processes cancellations within 48 hours and may issue refunds if you cancel within the 48-hour window of your purchase. Save your cancellation confirmation and note the final billing date. Your subscription access will continue until that date; after that, you will lose access to premium features unless you resubscribe.
Cancel YouCam via perfect corp. website
If you subscribed directly through Perfect Corp.'s website rather than through Apple or Google, you must cancel via their account portal. This method is less common but applies if you purchased a web or desktop subscription directly.
- Visit the Perfect Corp. website and log into your account.
- Navigate to the login page using your registered email address and password.
- Navigate to your Account Settings or Subscription Management section.
- This section is typically found in the user profile or account menu.
- Locate your active YouCam subscription in the subscription list.
- You will see your subscription plan, renewal date, and payment method.
- Click the Cancel Subscription button next to your active plan.
- Perfect Corp. will display a cancellation confirmation form.
- Complete any feedback or reason-for-cancellation form presented.
- This step is optional but helpful for the company to understand cancellation trends.
- Confirm your cancellation by clicking the final confirmation button.
- Perfect Corp. will send you a confirmation email within 24 hours.
Perfect Corp. offers a 7-day refund window from the date of purchase for web subscriptions. If you cancel within this period, request a refund explicitly in your account dashboard or by contacting their support team directly. Retain your confirmation email and the date of cancellation for your records.
Timeline and what happens after cancellation
Cancellation does not always mean immediate loss of access; the timing depends on your platform and billing cycle.
Subscription access after cancellation
When you cancel your YouCam subscription, your access to premium features continues until the end of your current billing period. For example, if your next renewal date is 15 February and you cancel on 1 February, you retain full access until 15 February. After that date, YouCam will downgrade your account to the free tier (if one exists) or remove your access entirely. You will receive no further charges after your final billing date. This grace period is built into all three platforms-Apple, Google, and Perfect Corp.-to ensure fairness.
Refund processing and timelines
Refund processing varies by platform. Apple typically processes refunds within 5 to 30 business days after approval. Google Play refunds usually appear within 7 business days. Perfect Corp. typically issues refunds within 10 business days of approval. If your refund does not appear within the stated timeframe, contact the platform's support team or Yafee for guidance. You can track refund status by checking your payment method's transaction history (credit card or digital wallet statement).
Pricing and plan comparison
Understanding YouCam's pricing structure helps you evaluate whether cancellation is the right choice for your circumstances.
| Plan | Billing cycle | SGD price (approx.) | Features | Refund window |
|---|---|---|---|---|
| YouCam Free | N/A | $0 | Basic filters, limited editing tools | N/A |
| YouCam Perfect (weekly) | 7 days | $3-5 | All premium filters and editing | 14 days (Apple), 48 hours (Google) |
| YouCam Perfect (monthly) | 30 days | $10-12 | All premium filters and editing | 14 days (Apple), 48 hours (Google) |
| YouCam Perfect (yearly) | 365 days | $45-55 | All premium filters and editing | 14 days (Apple), 48 hours (Google) |
| YouCam AI Pro (monthly) | 30 days | $15-18 | AI-powered portrait enhancement, premium effects | 14 days (Apple), 48 hours (Google) |
| YouCam Makeup (monthly) | 30 days | $12-15 | Virtual makeup application, beauty filters | 14 days (Apple), 48 hours (Google) |
Many users opt for the weekly plan as a trial before committing to monthly or yearly plans. If you find yourself in a weekly subscription renewal cycle, your cancellation deadline falls every 7 days, giving you frequent opportunities to exit with minimal additional charge. Yafee recommends reviewing your current plan before deciding whether to cancel or downgrade.
Common mistakes to avoid during cancellation
Cancellation is straightforward once you know what to avoid; these mistakes can cost you money or delay your exit from the subscription.
Mistake 1: deleting the app instead of cancelling the subscription
This is the single most common error. Removing the YouCam app from your device does nothing to stop recurring charges. Your subscription remains active within Apple's, Google's, or Perfect Corp.'s billing system. The company will continue to charge you every billing cycle until you formally cancel through the platform's subscription settings. Many users discover this months later when reviewing their credit card or digital wallet statements. Always cancel the subscription first; then delete the app.
Mistake 2: missing your refund window
Refund windows are strictly enforced: Apple (14 days), Google (48 hours), and Perfect Corp. (7 days). Once you exceed these windows, the company is under no obligation to refund you, even if you cancel immediately. If you are uncertain whether you want to continue, err on the side of cancelling early and requesting a refund. You can always resubscribe later. Yafee advises marking your refund deadline on your calendar immediately after purchase to avoid missing this critical window.
Mistake 3: not documenting your cancellation
Always take a screenshot of your cancellation confirmation and note the date and time. If a charge appears after cancellation, this evidence protects you in a dispute with the platform or with CASE. Without documentation, the company can dispute your claim that you cancelled. Your proof of cancellation is your strongest card in any refund negotiation.
Mistake 4: contacting the wrong support channel
If you subscribed through Apple, contact Apple Support-not Perfect Corp.-to request a refund. If you subscribed through Google, contact Google Support. If you purchased directly from Perfect Corp., contact Perfect Corp. Each platform controls the refund decision for subscriptions processed through their system. Contacting the wrong entity wastes time and delays resolution. Yafee helps you identify the correct contact point based on where you purchased.
Mistake 5: not checking for free alternatives before re-subscribing
Before you resubscribe, explore free or lower-cost alternatives. Applications like Snapseed (free), Adobe Lightroom Mobile (free tier available), or Pixlr offer comparable photo editing and AI-powered portrait enhancement without a mandatory paid subscription. Spending 10 minutes evaluating alternatives may save you SGD 100+ per year. Yafee recommends comparing features and cost before you commit to a new subscription.
After cancellation: what to do next
Cancellation marks the end of your subscription relationship, but several post-cancellation actions protect your account and financial security.
Verify the cancellation on your statement
Monitor your credit card, debit card, or digital wallet statement for 30 days after cancellation. You should see no further charges from YouCam, Perfect Corp., or Apple/Google (depending on your platform). If an unexpected charge appears, contact your payment provider immediately and initiate a dispute. Your cancellation confirmation and screenshots serve as evidence that you cancelled within the stated deadline.
Remove your payment method if desired
If you do not plan to resubscribe, consider removing your payment method from your Apple ID, Google Play account, or Perfect Corp. account. This step prevents accidental re-subscription or unauthorised charges. You can always re-add your payment method later if you decide to resubscribe.
Request a refund if eligible
If you cancelled within the refund window, explicitly request a refund through the platform. Apple, Google, and Perfect Corp. do not always issue refunds automatically; you must request one. Contact the platform's support team with your cancellation confirmation, order number, and reasoning. Most refund requests are approved within 48 hours if you remain within the stated window. Yafee advises being clear and direct: "I cancelled my subscription on [date] and request a full refund of SGD [amount]."
Escalate to CASE if the company refuses
If Perfect Corp. (or the platform, if you purchased directly from Apple or Google) refuses your cancellation or refund request, lodge a formal complaint with the Consumers Association of Singapore (CASE). CASE has statutory authority to investigate unfair trading practices and can compel the company to respond. You can file a complaint online at case.org.sg. Provide CASE with your cancellation confirmation, screenshots, correspondence with the company, and a clear explanation of why you believe the company acted unfairly. CASE will escalate the matter on your behalf at no cost.
Contacting perfect corp. for further assistance
If you require direct contact with YouCam's operator (Perfect Corp.) for cancellation support, refund disputes, or to escalate a complaint, use the following address for formal correspondence. Send written cancellation notices, refund requests, or dispute letters via registered mail to ensure proof of delivery.
Perfect Corp. (YouCam operator)
5F, No. 1, Alley 11, Lane 235, Section 5, Zhongshan Road
Taipei 10545
Taiwan
Allow 10 to 15 business days for Perfect Corp. to acknowledge receipt and respond to written correspondence. If you do not receive a response within 21 days, escalate your complaint to CASE with proof of your attempt to contact the company directly.
Summary and next steps
Cancelling your YouCam subscription is legally straightforward when you follow the correct procedural steps for your platform. You hold strong consumer protections under Singapore's Consumer Protection (Fair Trading) Act, which guarantees your right to cancel if terms were not clearly disclosed and to request refunds within statutory windows. The three cancellation routes-Apple (Settings > Subscriptions > Cancel), Google (Play Store > Payments and subscriptions > Cancel), and Perfect Corp. (account portal > Cancel Subscription)-are distinct but equally effective. Document every step, stay within refund deadlines, and escalate to CASE if the company refuses to cooperate.
Yafee has helped thousands of Singapore consumers regain control of their subscriptions by clarifying these processes and enforcing their legal rights. Whether you are cancelling due to cost, lack of use, or a superior alternative, you now have the precise information and legal framework to act with confidence. Visit Yafee.com for additional resources on subscription cancellation across other services, or reach out directly if you encounter resistance from YouCam or Perfect Corp. Your cancellation journey ends with refund confirmation and zero further charges-Yafee ensures you get there.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Youcam?
Join over 30,000 users who already trust us.