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Frequently asked questions
Cancel Inshot: The Right Way
How to cancel InShot and stop recurring charges on your video editing app
What InShot is and why cancellation matters in singapore
InShot is a mobile-first video and photo editing application available on both iOS and Android. The app allows you to trim, filter, add effects and share edited content directly from your phone. While InShot offers a free tier with fundamental editing tools, the paid Pro subscription removes watermarks, unlocks premium effects and eliminates advertisements.
Many users in Singapore download InShot with the intention of occasional editing, then discover themselves charged monthly for features they no longer use. Cancelling your InShot subscription halts future billing while preserving your existing account data and previously created videos. At Yafee, we understand that unused subscriptions represent unnecessary outlay-particularly when you have moved to alternative editing tools or simply no longer require Pro features.
InShot's pricing structure and feature tiers
InShot's free version includes timeline editing, basic filters, text overlays and the ability to export to TikTok, Instagram and YouTube. Free exports display an InShot watermark. The paid InShot Pro subscription costs S$5.98 monthly or S$19.98 annually and removes the watermark, grants access to premium effects, eliminates ads and provides cloud storage. Individual feature purchases (watermark removal or ad removal separately) are also available.
The free tier suits casual editors. The Pro subscription justifies its cost for serious content creators. If you fall between these categories, cancelling eliminates an unnecessary recurring charge.
Common reasons to cancel your InShot subscription
You should cancel InShot if you have adopted a different editing tool that better suits your workflow, if your editing frequency has declined below what you anticipated, or if the monthly fee no longer aligns with your actual usage patterns. Some users cancel when they transition to desktop editing software; others discontinue because their content creation activities have ceased. Regardless of your reason, cancelling stops automatic renewal and prevents unexpected charges.
Your legal position under singapore's consumer protection framework
Singapore's Consumer Protection (Fair Trading) Act establishes your rights when purchasing digital services such as software subscriptions.
Understanding the consumer protection (Fair trading) act for subscriptions
Under Singapore law, subscription services must be transparent about their terms, charges and cancellation mechanisms before you purchase or renew. InShot and the app stores (Apple's App Store and Google Play) must clearly disclose that your free trial will convert to a paid subscription before charging you. If you were not explicitly informed of this conversion, you retain grounds to dispute the charge with your payment provider or request a refund through the relevant app store.
Digital content downloaded or accessed immediately does not qualify for the 14-day cooling-off period that applies to physical goods. However, if you can demonstrate a billing error-for example, being charged after a trial period should have ended-you retain the right to request a refund. Preserve your transaction receipts, email confirmations and payment statements to support any refund claim.
At Yafee, we recommend documenting every interaction with InShot and the app stores, as this evidence proves invaluable if your cancellation or refund request requires escalation.
Escalation routes if InShot refuses to cancel
If InShot, Apple or Google declines to process a refund you believe you are entitled to, contact the Consumers Association of Singapore (CASE) or file a complaint with the Competition and Consumer Commission of Singapore (CCCS). Record your subscription commencement date, all charges, the date you attempted cancellation and the response you received. This documentation strengthens your position if escalation becomes necessary.
How to cancel InShot on iOS devices
Cancelling your InShot subscription on iOS requires you to access Apple's subscription management portal rather than the app itself.
Step-by-step cancellation process on the app store
- Open the App Store on your iPhone or iPad.
- Tap the profile icon in the top-right corner of the screen.
- Select "Subscriptions" from the menu.
- You will see a list of all your active subscriptions across all apps.
- Locate InShot in your subscription list and tap it.
- InShot may be listed under its developer name "Inshot Inc" or similar.
- Tap "Cancel Subscription" or "Edit" and then select the cancellation option.
- Apple will display your renewal date and ask you to confirm cancellation.
- Confirm the cancellation by tapping the final confirmation button.
- You will receive an on-screen confirmation and an email from Apple confirming the cancellation.
- Screenshot or note the cancellation confirmation for your records.
- This evidence protects you if a charge appears after cancellation.
Your subscription remains active until the end of your current billing cycle. You will not be charged again after that date.
How to cancel InShot on android devices
Cancelling your InShot subscription on Android requires access to Google Play's subscription management system.
Step-by-step cancellation via google play
- Open the Google Play Store application on your Android device.
- Ensure you are logged into the Google account associated with your InShot subscription.
- Tap the profile icon in the top-right corner.
- This icon typically displays your profile picture or initial.
- Select "Payments and subscriptions" and then "Subscriptions."
- You will see all active subscriptions under your Google account.
- Tap "InShot" from the subscription list.
- The app will display your current subscription plan and renewal date.
- Tap "Cancel subscription."
- Google Play will ask you to confirm and may present optional survey questions about your cancellation reason.
- Complete the confirmation process and retain the cancellation receipt.
- Google Play will email you a confirmation within 24 hours.
Your subscription access continues until the end of your current billing period. No further charges will be applied after that date.
Pricing overview and subscription comparison table
Understanding InShot's pricing structure helps you assess whether cancellation aligns with your usage and budget.
| Subscription tier | Cost (SGD) | Billing frequency | Key features |
|---|---|---|---|
| Free | Free | N/A | Basic editing, filters, text overlays, watermarked exports |
| InShot Pro (monthly) | S$5.98 | Monthly | Watermark removal, premium effects, ad-free editing, cloud storage |
| InShot Pro (annual) | S$19.98 | Annually | Same as monthly, but 67% cheaper per month |
| Watermark removal (one-time) | S$2.98 | One-time purchase | Removes watermark from exports only |
| Ad removal (one-time) | S$2.98 | One-time purchase | Eliminates ads within the app |
What happens after you cancel InShot
After you cancel, your account remains intact and you can continue using the free tier features indefinitely.
Access to your content and account after cancellation
Cancelling your InShot Pro subscription does not delete your account or previously created videos. You retain full access to all videos and projects you have saved within the app. You will lose access to premium effects, watermark removal and cloud storage associated with your Pro subscription. If you need to export videos without watermarks before your Pro access expires, do so before the end of your current billing cycle.
Reinstating your InShot pro subscription
You can reactivate InShot Pro at any time by returning to the App Store (iOS) or Google Play Store (Android) and selecting "Subscribe" within the app. Your account history, saved projects and preferences will remain unchanged. No penalty or reactivation fee applies-you simply resume paying the standard subscription fee.
Refund eligibility and how to request one
Your eligibility for a refund depends on the circumstances of your charge and the platform through which you subscribed.
When apple or google will process a refund
Apple typically grants refunds for App Store subscriptions if you request one within 45 days of the charge date. Google Play generally permits refunds within 48 hours of purchase. If you were charged without clear disclosure that your free trial would convert to a paid subscription, you have grounds to request a refund beyond these standard windows.
To request a refund on iOS, visit reportaproblem.apple.com, locate the InShot charge and select "Request a refund." Provide a clear explanation of why you believe the charge was unauthorised or incorrect. Apple will review and respond within 48 hours. On Android, open Google Play, tap your profile icon, select "Payments and subscriptions," find the InShot charge under "Payment methods," tap the charge and select "Report a problem." Submit your reason and await Google's response.
Disputing the charge with your bank or card issuer
If the app store refuses your refund request, contact your bank or credit card issuer directly and report the charge as unauthorised or disputed. Provide your cancellation confirmation, transaction receipts and any correspondence with Apple or Google. Your bank can initiate a chargeback process, which forces the service provider to respond to the dispute. This process typically takes 30 to 90 days but protects you if a merchant has failed to honour your cancellation.
Yafee recommends always preserving documentation of your cancellation request, app store confirmation and any refusal to cancel. This evidence significantly strengthens your position if a dispute arises.
Common cancellation mistakes and how to avoid them
Cancelling a subscription often feels straightforward, but several pitfalls can leave you with unwanted charges and frustration.
Mistake 1: cancelling within the app instead of the app store
Many users attempt to cancel their InShot subscription directly within the InShot app. This approach does not work. Subscriptions purchased through the App Store or Google Play can only be cancelled through those platforms. If you cancel within the app, the app simply marks your preferences as "don't renew," but the subscription remains active at the app store level, and you will still be charged. Always cancel through the App Store (iOS) or Google Play (Android).
Mistake 2: assuming cancellation takes effect immediately
Cancelling your subscription does not end your Pro access immediately. Your access continues until the end of your current billing cycle. If you cancel on the 15th of the month but your billing date is the 20th, you will remain a Pro subscriber until the 20th. Plan your cancellation accordingly if you need immediate access cessation.
Mistake 3: not verifying cancellation with a confirmation email
After submitting a cancellation request, always verify that you receive a confirmation email from Apple (for iOS) or Google (for Android). If no confirmation arrives within 24 hours, return to the subscription management portal and confirm that the subscription still shows as "cancelled" or "will not renew." A missing confirmation email may indicate that the cancellation failed.
Mistake 4: forgetting to check alternative payment methods
If you used multiple payment methods (credit card, debit card, PayPal, etc.) to purchase or renew your InShot subscription, verify that you cancel the subscription associated with each method. Some users discover that a subscription continues charging a different card because they only cancelled the primary method. Check all payment methods linked to your Apple ID or Google account and cancel the InShot subscription from each one.
Your financial protection and dispute resolution in singapore
Singapore's regulatory framework provides multiple avenues for dispute resolution if a subscription charge persists after cancellation.
Your legal position regarding unauthorised charges
Under the Consumer Protection (Fair Trading) Act, you are protected against misleading or unconscionable conduct. If InShot or the app stores continue charging you after you have cancelled-or if you were never clearly informed that a free trial would convert to a paid subscription-you have a legal basis to demand a refund. The burden of proof rests with the company to demonstrate that you explicitly agreed to the charge and that you were informed of cancellation procedures.
At Yafee, we advise you to preserve all documentation: cancellation confirmations, charge statements, email correspondence and screenshots of the subscription management portal. This evidence shifts the advantage in your favour if escalation becomes necessary.
Filing a complaint with CASE or CCCS
If direct resolution fails, submit a formal complaint to the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). CASE provides free mediation between consumers and businesses. CCCS investigates potential breaches of consumer protection law and can impose penalties on non-compliant companies. Include all documentary evidence and clearly state the relief you seek (refund, cessation of charges, compensation).
How to prevent unwanted subscription charges in future
Protecting yourself from recurring billing requires proactive account management and awareness.
Regular subscription audits
Review your App Store and Google Play subscriptions every three months. Open the subscription management portal and verify that you still actively use and intend to pay for each subscription. Many users discover forgotten subscriptions during these audits. At Yafee, we recommend setting a calendar reminder to conduct this review quarterly.
Choosing annual over monthly subscriptions when you commit
If you decide to maintain an InShot Pro subscription long-term, the annual plan (S$19.98) costs 67% less per month than the monthly plan (S$5.98 monthly). Commit to annual billing only if you are confident you will use the app consistently over 12 months. If you are uncertain, use the monthly plan and cancel easily if your needs change.
Disabling automatic payment methods
Review the payment methods linked to your Apple ID and Google account. Remove any credit or debit cards you no longer use. If a card expires and the app store attempts to charge it, the failed payment may prevent unwanted charges. Ensure your preferred payment method is current and actively monitored.
Summary and next steps
Cancelling your InShot subscription in Singapore involves three straightforward steps: access the App Store (iOS) or Google Play (Android), locate InShot in your subscription list, and confirm the cancellation. Your subscription remains active until the end of your current billing cycle, after which no further charges apply. You retain full access to the free tier and all previously created content. If a charge appears after cancellation, your consumer rights under Singapore's Consumer Protection (Fair Trading) Act entitle you to request a refund through the app store or escalate to the Consumers Association of Singapore.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover overcharged fees by providing clear, legally-grounded guidance. Whether you are discontinuing InShot because you have adopted a different editing tool, reduced your content creation frequency, or simply wish to lower your monthly expenses, the process requires only a few minutes of your time. Document your cancellation confirmation, verify that no further charges appear, and enjoy the immediate financial relief of removing an unused subscription from your account. For additional assistance or if you encounter resistance from InShot or the app stores, visit Yafee.com where our expert guides cover cancellation procedures for thousands of digital services.