How to cancel Cricut Design Space in singapore and reclaim your subscription fees
Understanding Cricut Design Space and your subscription options
Cricut Design Space is the cloud-based design platform you use to create, edit and prepare projects for your Cricut cutting machine. The base service is free, but Cricut Access-the premium subscription layer-unlocks thousands of exclusive fonts, images and ready-to-make projects. In Singapore, this subscription costs S$12.98 per month or S$129.98 annually if purchased through the iOS App Store, though pricing may differ if you subscribe via the web.
Many Singapore users subscribe expecting flexibility, only to encounter unexpected auto-renewal charges or discover that cancellation is deliberately obscured by Cricut's platform design. At Yafee, we specialise in helping consumers navigate subscription traps and understand their cancellation rights under Singapore law. Before you commit funds or attempt to cancel, you need to know exactly how your subscription was purchased and which legal protections apply to you.
Why subscribers cancel Cricut access
You might cancel because you have completed your project, the subscription cost exceeds your actual usage, or the premium content doesn't justify the ongoing charge. Some users cancel after discovering they were charged without explicit informed consent, or realising that Cricut's free tier covers their creative needs. Others cancel because they were unaware of the automatic renewal terms at the point of purchase. Whatever your reason, Yafee can guide you through the process with clarity and precision.
The critical distinction: web purchase versus app store purchase
Your cancellation method depends entirely on where you purchased your subscription. This distinction is fundamental to your legal position. If you bought Cricut Access directly from cricut.com, you cancel through Cricut's own website and account portal. If you bought it through Apple's App Store or Google Play, you must cancel through those platforms-Cricut cannot process app store cancellations on your behalf, and Apple or Google retains control over your refund eligibility. This separation of purchase channel from cancellation authority creates significant implications for both your timeline and your consumer protections.
Cricut access pricing and plan comparison in singapore
Your cancellation decision may depend on understanding exactly what you are paying and whether you signed up via the correct channel.
| Subscription plan |
Cost (SGD) |
Billing cycle |
Purchase platform |
| Cricut Access monthly (App Store) |
S$12.98 |
Monthly auto-renewal |
iOS App Store |
| Cricut Access annual (App Store) |
S$129.98 |
Annual auto-renewal |
iOS App Store |
| Cricut Access monthly (web) |
Varies (USD listed) |
Monthly auto-renewal |
cricut.com |
| Cricut Access annual (web) |
Varies (USD listed) |
Annual auto-renewal |
cricut.com |
| Cricut Access Premium (web) |
Varies (USD listed) |
Monthly or annual |
cricut.com (higher tier) |
Cricut's official website displays all pricing in United States dollars (USD). If you subscribed via the iOS App Store, Apple converts the price to Singapore dollars at its prevailing exchange rate, which often results in SGD prices that exceed the USD equivalent when converted manually. Verify your purchase location and exact charge by reviewing your email receipt or your payment method statement.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act protects you when you purchase subscriptions, and your rights apply whether you subscribed via web or app store.
Your legal position
Under the Consumer Protection (Fair Trading) Act, you have the right to receive clear, accurate information about subscription terms before you purchase, including the cost, billing frequency and automatic renewal terms. Cricut is legally required to make cancellation at least as easy as subscription. If Cricut failed to provide transparent information about auto-renewal or made cancellation deliberately difficult, you may have grounds to dispute charges with your payment provider or escalate to the Consumers Association of Singapore (CASE). Furthermore, if you subscribed through an app store, Apple and Google's platform policies also require merchants to offer straightforward cancellation within their respective apps.
Protection against unfair contract terms
The Consumer Protection (Fair Trading) Act prohibits unfair contract terms-including terms that unfairly restrict your right to cancel or unreasonably penalise you for cancellation. If Cricut's terms state that you cannot cancel until the end of a billing period, or that cancellation incurs a penalty fee, this may be unfair depending on the specific wording and circumstances. Yafee recommends documenting your subscription terms and any cancellation barriers you encounter; these records will support any complaint to CASE.
Follow the cancellation path that matches your purchase method, as each platform has distinct steps and timelines.
Cancel if you subscribed via cricut.com (direct web purchase)
If you purchased Cricut Access directly from Cricut's website, you access your account through their web portal and cancel without involving Apple or Google.
- Open a web browser and navigate to myaccount.cricut.com
- Use the email address and password associated with your Cricut account
- If you have forgotten your password, click "Forgot password" and follow the recovery instructions sent to your registered email
- Locate and click the Subscription or Billing tab in your account settings menu
- This tab displays your active subscription plan and its renewal date
- Find your active Cricut Access plan and select Cancel Plan or Manage Subscription
- Cricut may display a retention offer or discount to encourage you to stay; you may ignore this and proceed
- Read the cancellation confirmation message carefully
- Verify the cancellation date and any final billing information
- Confirm that the message states your access ends on a specific date (typically the end of your current billing period)
- Click Confirm Cancellation or the equivalent button to complete the action
- Cricut will send a confirmation email to your registered address; save this email as proof of cancellation
- Monitor your payment method for the final charge
- You should not be charged after the cancellation date stated in the confirmation
- If you are charged unexpectedly, contact Cricut's support team immediately with your cancellation confirmation email
Cancel if you subscribed via apple's app store (iOS)
If you purchased Cricut Access through the iOS App Store on an iPhone, iPad or Mac, you must cancel through Apple's App Store interface, not through Cricut's website.
- Open the App Store app on your iPhone, iPad or Mac
- Locate the app icon in your dock or home screen
- Tap or click your profile icon in the top right corner of the App Store
- On iPhone or iPad, this appears as a circle with your photo or initials
- On Mac, click the profile icon if visible, or access Account Settings via the top menu
- Select Subscriptions from the menu that appears
- This displays all active and past subscriptions linked to your Apple ID
- Find Cricut Design Space or Cricut Access in the subscriptions list and tap or click it
- Verify the subscription cost, renewal date and next billing date
- Tap or click Cancel Subscription or Edit, then select the cancellation option
- Apple may display a final retention offer; you may dismiss this and proceed
- Do not accept any discounted renewal; proceed directly to cancellation
- Confirm the cancellation by following Apple's on-screen prompts
- Apple will display a final confirmation stating your access ends on a specific date
- Your subscription will remain active until the end of your current billing period
- Apple sends a confirmation email to your registered Apple ID email address
- Verify the cancellation in your App Store account within 24 hours
- Return to App Store Subscriptions and confirm that Cricut Design Space no longer appears in the active list
- If it still appears as active, repeat the cancellation steps or contact Apple Support
Cancel if you subscribed via google play (Android)
If you purchased Cricut Access through Google Play on an Android device, you cancel through Google's subscription management interface.
- Open the Google Play Store app on your Android device
- Tap the profile icon in the top right corner of the screen
- Select Manage my subscriptions from the menu
- This displays all active subscriptions linked to your Google Account
- Find and tap Cricut Design Space or Cricut Access
- Review the subscription plan, cost and renewal date to confirm this is the correct charge
- Tap Cancel subscription
- Google may prompt you to provide feedback about why you are cancelling; this is optional
- Confirm the cancellation by tapping Cancel subscription again when prompted
- Google displays a final confirmation with your access end date
- You remain subscribed until the end of your current billing period
- Check your email for a cancellation confirmation from Google
- Keep this email as proof of cancellation
What happens after you cancel Cricut Design Space
Cancellation takes effect immediately in terms of account status, but your access to paid features continues until the end of your current billing period.
Your access timeline
Once you confirm cancellation through your platform (web, App Store or Google Play), you can still use all Cricut Access features-premium fonts, exclusive images and ready-to-make projects-until your current subscription period ends. For example, if you cancel on 15 January with a monthly subscription that renews on 25 January, you retain full access until 25 January. On 26 January, your account automatically reverts to the free tier, and you lose access to premium content.
Protecting your files and projects
Before your access expires, download or export any designs that depend on premium fonts or images. Cricut allows you to export projects in several formats; once you cancel, you cannot use premium elements in future edits unless you resubscribe. Review your library and identify any projects that require premium access to modify.
If you change your mind
You can resubscribe to Cricut Access at any time after cancellation. Resubscription follows the same process as initial purchase and does not require Cricut's approval. Note that Cricut may display a discount offer to returning subscribers; this is negotiable and time-limited.
Refunds and dispute resolution
Your refund eligibility depends on your purchase platform and when you cancel relative to the current billing period.
Web purchases (cricut.com) and refund policy
Cricut's official refund policy does not offer refunds for subscription fees once the billing period has begun. However, if you cancel within a few days of purchase and have not used the service, Cricut may grant a refund as a goodwill gesture. Contact Cricut's Member Care team with your cancellation confirmation and request a refund; include the dates of purchase and cancellation in your request. Yafee recommends making this request within 7 days of the original charge for the highest likelihood of approval.
App store purchases and refund eligibility
Apple's App Store allows you to request a refund within 14 days of purchase, regardless of Cricut's refund policy. If you purchased Cricut Access via the App Store and want a refund, open the App Store app, navigate to your purchase history, find the Cricut subscription charge, tap "Report a Problem," and request a refund due to accidental purchase or not meeting expectations. Apple reviews your request and either approves or denies it; approval typically results in a credit to your linked payment method within 5 to 10 business days. Consequently, if you cancel via the App Store but discover the cancellation did not prevent an unexpected charge, you can file a separate refund request.
Google play refunds
Google Play allows refunds within 48 hours of initial purchase. If you subscribed via Google Play and wish to request a refund, open the Google Play Store app, navigate to your order history, find the Cricut subscription charge, and select "Report a problem" or "Request a refund." Google processes refund requests within 2 to 5 business days. If you cancel after the 48-hour window, you cannot request a refund through Google Play, but you may still contact Cricut's support team to request a courtesy refund.
Disputing unauthorised charges
If Cricut continued to charge you after you cancelled, or if you never authorised the subscription, you have the right to dispute the charge with your payment provider or credit card issuer. Contact your bank or payment platform and report the charge as unauthorised. Your payment provider will investigate and may reverse charges from the previous 6 months, depending on their dispute policy. Include your cancellation confirmation email as evidence when filing the dispute. Yafee strongly recommends filing disputes with your payment provider before escalating to CASE, as payment providers can reverse charges more quickly than consumer authorities.
Common mistakes to avoid when cancelling
Cancellation is straightforward when you follow the correct steps-but several avoidable mistakes can trap you in unwanted charges.
Mistake 1: confusing account deletion with subscription cancellation
Deleting your Cricut Design Space account is not the same as cancelling your Cricut Access subscription. When you delete an account, you lose access to your design library and account data, but your subscription may continue to renew and charge your payment method. Consequently, always cancel your subscription first through your purchase platform (web, App Store or Google Play), then delete your account if you wish. Verify in writing from Cricut that your subscription is cancelled before deleting anything.
Mistake 2: assuming Cricut will cancel your app store subscription
Many users contact Cricut and ask them to cancel an app store subscription, expecting Cricut to process the request. Cricut cannot cancel app store subscriptions; they can only cancel web subscriptions purchased through cricut.com. If you purchased via App Store or Google Play, you must cancel directly through Apple or Google. If Cricut tells you they have cancelled your app store subscription, this is incorrect-you may still be charged. Return to the App Store or Google Play and verify the cancellation yourself.
Mistake 3: ignoring the final renewal charge
After you cancel, Cricut will charge your payment method one final time at the end of your current billing period. This is the last charge and is expected. However, you should monitor your payment method and confirm that no charge occurs after this final renewal. If a charge appears after your cancellation date, contact Cricut immediately with your cancellation confirmation email and request a refund. Yafee recommends setting a calendar reminder for the day after your cancellation date to verify no unexpected charge has occurred.
Mistake 4: cancelling during a trial period without understanding the terms
If you subscribed during a free trial or promotional period, your cancellation date may not match your trial end date. For example, if you started a 7-day free trial and cancel after 3 days, your subscription is cancelled immediately, but you may not realise the trial period ended on a different date. Read your cancellation confirmation carefully to confirm your access end date, and do not assume it is the original trial end date.
If Cricut refuses to cancel your subscription, disputes your cancellation, or continues to charge you after cancellation, you have multiple escalation options.
Cricut member care (web subscriptions)
For subscriptions purchased via cricut.com, contact Cricut's Member Care team at support.cricut.com or by email. Provide your account email address, subscription plan and the date you cancelled. If Cricut does not respond within 10 business days, or if they refuse to cancel or refund, escalate to CASE (Consumers Association of Singapore).
Escalation to CASE and the consumer protection (Fair trading) act
If Cricut has charged you after cancellation, refused to cancel, or failed to provide clear cancellation information at point of purchase, file a complaint with CASE (Consumers Association of Singapore). CASE investigates complaints of unfair trading practices under the Consumer Protection (Fair Trading) Act and can compel Cricut to refund unauthorised charges or correct unfair contract terms. You can lodge a complaint online at case.org.sg or visit a CASE office in person. Include copies of your subscription confirmation email, cancellation confirmation, proof of charges, and any correspondence with Cricut.
Chargeback with your payment provider
If CASE's process is lengthy or you need immediate relief, contact your credit card issuer, bank or digital payment provider and request a chargeback (reversal) of unauthorised or unwanted charges. Payment providers can reverse charges from the previous 6 months or longer, depending on their dispute window. Provide your cancellation confirmation as evidence. In accordance with Singapore's consumer protection framework, your payment provider must investigate within 30 days and respond with a decision.
Preventing future subscription traps
Yafee recommends several practical steps to avoid unwanted renewals with Cricut and other subscription services.
Document your subscription immediately
When you purchase Cricut Access, forward your confirmation email to yourself or save it in a dedicated folder. This email contains your subscription plan, cost, renewal date and the platform through which you purchased. You will need this information when cancelling.
Set calendar reminders before each renewal
Set a reminder 5 days before your subscription renews. Use this reminder to decide whether to keep or cancel your subscription. This habit prevents accidental renewals and gives you time to contact support if you have questions.
Use dedicated payment methods for subscriptions
Consider using a separate credit card or digital payment account exclusively for subscriptions. This makes it easier to track subscription charges, and if a company charges you fraudulently, you can cancel that payment method without affecting your primary cards.
Monitor bank and payment statements weekly
Review your bank and credit card statements at least weekly. This habit detects unexpected charges immediately and gives you more time to dispute them with your payment provider or request a refund from Cricut.
Subscription cancellation comparison table
Use this table to compare your cancellation options and understand the timeline and refund eligibility for each platform.
| Purchase platform |
Cancellation location |
Access ends |
Refund within window |
Escalation route |
| cricut.com (web) |
myaccount.cricut.com |
End of billing period |
Cricut discretion (7 days) |
CASE |
| Apple App Store |
App Store app Subscriptions |
End of billing period |
14 days from purchase |
Apple Support or CASE |
| Google Play |
Google Play Store app |
End of billing period |
48 hours from purchase |
Google Support or CASE |
Final steps and key takeaways
Cancelling Cricut Design Space is straightforward once you identify your purchase platform and follow the corresponding steps. Your cancellation takes effect immediately in your account, but your access to premium features continues until the end of your current billing period. You are protected under Singapore's Consumer Protection (Fair Trading) Act, which requires Cricut to provide clear cancellation terms and refund you for unauthorised charges. If Cricut refuses to cancel or continues charging after cancellation, escalate to CASE without delay.
At Yafee, we have helped thousands of consumers cancel unwanted subscriptions and recover charges from companies that refuse to refund. Document every step of your cancellation, keep your confirmation emails, and monitor your payment method for unexpected charges. If you encounter any resistance from Cricut or experience a charge after cancellation, contact us or file a complaint with CASE immediately. Your consumer rights are clear under Singapore law, and Yafee is here to ensure they are enforced.
Cricut, inc. contact and legal address
Cricut, Inc. is registered and operates from the United States. For escalation purposes or formal complaint correspondence, address communications to:
Cricut, Inc.
Member Care Team
support.cricut.com
(web subscription inquiries only)
Cricut Singapore Pte. Ltd. maintains a local registered office in Singapore, but subscription cancellations and billing disputes must be directed to Cricut's U.S. Member Care team as per their Terms of Use. If Cricut fails to respond or resolve your issue, lodge a complaint with the Consumers Association of Singapore (CASE) at case.org.sg or call 1800 6 347 228. Furthermore, contact your payment provider to request a chargeback for any unauthorised charges that occur after your confirmed cancellation date. Yafee stands ready to support you through this process and ensure your consumer rights are respected.