Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Cli Studios, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Cli Studios in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Cli Studios
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Cli Studios subscription with zero hassle
1
Fill in the form
Give us your details and those of your Cli Studios subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Cli Studios. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Cli Studios refuses your cancellation.
Frequently asked questions
Cancel Cli Studios: Step-by-Step Guide
How to cancel Cli Studios in singapore: step-by-step guide to stop charges and reclaim your money
Why you might want to cancel Cli Studios
You may be considering cancellation because your learning goals have shifted, you have completed the courses that interested you, the subscription cost no longer fits your budget, or you discovered the service through a free trial that converted to a paid plan without active confirmation.
Whatever your reason, understanding how to cancel Cli Studios protects you from unexpected charges and positions you to recover overpaid amounts under Singapore consumer law. Yafee (yafee.com) has helped thousands of users navigate subscription cancellations, and this guide applies the same legal precision to your situation.
Common reasons for cancellation
Many subscribers cancel after discovering they lack time to engage with live or on-demand dance classes, prefer alternative platforms, or want to pause during busy work or personal seasons. Others find that free YouTube tutorials or locally-run dance studios meet their needs more affordably.
Cost sensitivity drives many cancellations. If you subscribed for an annual plan at S$288.98 and now find that monthly alternatives (S$42.98, where available) or competitor services are cheaper, cancellation stops the renewal cycle immediately.
The cost of inaction
If you do not cancel, your subscription renews automatically on the next billing date. Yafee advises that silence does not stop charges-you must actively cancel to prevent the debit. Consequently, delaying cancellation can result in unwanted charges rolling forward for months or years.
Understanding Cli Studios' billing model and your payment route
Cli Studios operates a subscription-based platform for dance and performing-arts education, delivered via web browsers and iOS and Android mobile applications. The service charges you either annually or monthly, with automatic renewal baked into the terms.
Your cancellation method depends entirely on where you signed up, because each platform handles billing separately. This distinction is critical: refunds and cancellation procedures differ markedly between direct signups, Apple App Store, and Google Play.
How Cli Studios charges you
If you subscribed directly on the Cli Studios website, your payment method and billing history are managed by Cli Studios and its payment processor. If you signed up through the Apple App Store, Apple handles all payments and owns the billing relationship. If you used Google Play, Google-not Cli Studios-collects your payment and manages the subscription.
Most new users receive a seven-day free trial. After that period expires, your first charge hits your nominated payment method automatically. The service does not pause billing if you stop using the platform; you must cancel proactively to stop future charges.
Pricing at a glance
| Billing cycle | Cost (SGD) | Status |
|---|---|---|
| Annual | S$288.98 | Currently available |
| Monthly | S$42.98 | Not available for new signups |
| Free trial | S$0.00 | Seven days |
If you are on a monthly plan, cancellation stops charges within one billing cycle. Annual subscribers who cancel mid-year may be entitled to a refund of unused months, depending on Cli Studios' stated refund policy and Singapore consumer law.
Your consumer rights in singapore: what protects you
Singapore's Consumer Protection (Fair Trading) Act mandates that businesses provide clear, accessible information about subscription terms, automatic renewal dates, and cancellation procedures before you pay.
Cli Studios must disclose pricing in Singapore dollars, show your exact renewal date before charging, and allow you to cancel through a method as straightforward as the signup process itself. If the company fails to meet these obligations, you have grounds to dispute charges through official channels.
Fair trading obligations and your legal position
The Consumer Protection (Fair Trading) Act prohibits misleading billing practices and hidden renewal costs. Cli Studios cannot conceal cancellation procedures, charge you without explicit consent, or make the cancellation process deliberately cumbersome.
Your legal position is strong if any of the following apply:
- You were not shown the renewal date or amount before you were charged;
- Cancellation was harder than signup (for example, signup was one click, but cancellation requires emailing a U.S. office);
- You were charged after a free trial without clear notification that the trial would convert;
- Cli Studios ignored a cancellation request or did not confirm cancellation in writing.
Under fair trading rules, "no refund" policies are enforceable only if the terms were transparent and you knowingly consented. If you were misled about renewal terms or automatic charges, you may recover your money through the Consumers Association of Singapore (CASE) mediation or Singapore's small claims court process.
When to escalate to regulatory authorities
If Cli Studios refuses to cancel your subscription, ignores cancellation requests, or continues charging after you have cancelled, escalate to the Consumers Association of Singapore (CASE). CASE provides free mediation and can pressure the company to comply with cancellation requests.
For systemic breaches of the Consumer Protection (Fair Trading) Act, the Competition and Consumer Commission of Singapore (CCCS) investigates and can impose penalties. Yafee recommends documenting all cancellation attempts and save proof of rejection before escalating to CCCS.
Methods to cancel Cli Studios: your options by signup route
Your cancellation method depends on where you created your account. Each platform-direct website, Apple App Store, Google Play-has its own process and refund policy.
Cancel if you signed up directly on the Cli Studios website
- Log in to your Cli Studios account at the primary website.
- Use the email and password you registered with.
- If you forgot your password, use the "Forgot Password" link on the login page.
- Navigate to your account settings or subscription management section.
- Look for a "Billing", "Subscription", or "Account" menu.
- The location varies; check the profile or settings icon in the top-right corner.
- Select the option to cancel your subscription.
- Cli Studios may offer a "pause" option; select "cancel" if you want to stop charges permanently.
- You may be asked to confirm your reason for cancellation (optional feedback).
- Confirm the cancellation.
- The platform should display a confirmation message and send a confirmation email to your registered address.
- Save this email as proof of cancellation.
- Verify no further charges appear on your next billing date.
- Check your payment method or bank statement approximately three to five days after your original renewal date.
- If a charge appears after cancellation, contact Cli Studios support immediately with your confirmation email.
Cancel if you subscribed through the apple app store
- Open the Apple App Store on your iPhone, iPad, or Mac.
- Do not open the Cli Studios app itself; use the App Store application.
- Tap your profile icon in the top-right corner and select "Subscriptions".
- This shows all active and expired subscriptions linked to your Apple ID.
- Find Cli Studios in the list and tap it.
- The screen displays your current plan, next billing date, and cancellation option.
- Tap "Cancel subscription" or "Edit subscription".
- Apple may offer a downgrade or pause option; select cancel if you want no further charges.
- Confirm the cancellation and save your confirmation screen.
- Apple sends a confirmation email; screenshot this for your records.
- Cancellation takes effect on the day your current billing period ends-you retain access until that date.
- Monitor your Apple ID billing history for unwanted charges.
- Check Settings > [Your Name] > Media and Purchases > View Account > Billing History after your subscription end date passes.
Cancel if you subscribed through google play
- Open the Google Play Store app on your Android device or visit play.google.com on a web browser.
- Use the same Google account that you used to subscribe.
- Go to your account menu and select "Subscriptions" or "Payments and subscriptions".
- Web: click the account icon, then "Payments and subscriptions".
- Android app: tap the profile icon, then "Payments and subscriptions".
- Find Cli Studios in your active subscriptions and tap it.
- The screen shows your plan details, renewal date, and next charge amount.
- Select "Cancel subscription".
- Google may ask for feedback or offer pause options; choose cancel for permanent termination.
- Confirm your choice and take a screenshot of the confirmation.
- Google sends a confirmation email to your registered Gmail address.
- Cancellation takes effect at the end of your current billing cycle-you keep access until that date.
- Verify no further charges by checking your Google Play payment method or linked credit card.
- Check your transaction history in Google Play > account > Payments and subscriptions > Payment methods after the cancellation date.
What happens after you cancel: access and timing
Cancellation does not terminate your access immediately-you retain access to Cli Studios content until your current billing period ends. For example, if you cancel on the fifteenth of the month and your next billing date is the thirtieth, you keep full access until the thirtieth.
On your subscription end date, your access stops and you cannot log in unless you resubscribe. No further charges will appear if cancellation was successful.
Access after cancellation
Your account and login credentials remain valid until your final billing period expires. If you decide to resubscribe later, you can log back in and restart your subscription without creating a new account (provided the email and password are unchanged).
Yafee recommends taking screenshots or downloading any course materials you wish to retain before access expires, particularly if you uploaded personal content or notes to your Cli Studios account.
Timing of refunds
Refunds depend on your signup method and the company's policy. Consequently, refund timelines vary significantly:
- Apple App Store: Apple processes refund requests within fourteen days of the charge. Contact Apple directly via appleid.apple.com/account if cancellation did not stop charges.
- Google Play: Google allows refunds within two hours of purchase for new subscriptions, or within the first billing cycle for renewals. Request a refund via your Google Play account immediately if you were overcharged.
- Direct website: Cli Studios' refund policy is not publicly documented. Contact their support team directly to request a refund for unused service.
If Cli Studios refuses a refund and you cancelled promptly after a free trial, you have grounds to dispute the charge under the Consumer Protection (Fair Trading) Act. Yafee advises gathering all evidence-cancellation confirmations, email chains, and billing statements-before escalating to CASE.
Refunds: your entitlements and how to claim them
Your right to a refund depends on when you cancelled and the reason. Singapore consumer law does not guarantee refunds for subscriptions you have actively used; however, you may be entitled to a refund if you cancelled within a reasonable time after signup (typically seven to fourteen days) or if you were overcharged due to a failure to cancel.
When you are entitled to a refund
You can request a refund in the following circumstances:
- You cancelled within seven to fourteen days of the initial charge and used the service minimally;
- You were charged after cancellation due to a system error or company failure to process your request;
- The free trial converted to a paid plan without clear warning or consent;
- You were not shown the renewal date or amount before being charged;
- Cli Studios failed to provide the service or access was blocked due to a technical fault on their side.
How to claim a refund
- Gather all evidence: cancellation confirmation email, billing statement, screenshots of the subscription terms, and any emails you sent requesting cancellation.
- Contact Cli Studios' support team directly.
- Email their support address (you may find this in a confirmation email or on the website's contact page).
- Include your account email, the charge date, the amount, and a clear explanation of why you believe you are entitled to a refund.
- Attach your evidence (screenshots, confirmation emails).
- Request a response within fourteen days.
- If Cli Studios refuses or does not respond, contact your payment processor.
- For Apple: go to appleid.apple.com/account, select "Subscriptions", find Cli Studios, and request a refund via Apple's system.
- For Google Play: open Google Play > account > Payments and subscriptions > Transactions, select the charge, and request a refund.
- For direct credit card charges: contact your bank or credit card issuer and request a chargeback, providing your evidence.
- If the payment processor refuses, escalate to CASE (Consumers Association of Singapore).
- File a complaint at case.org.sg with all evidence attached.
- CASE will investigate and attempt mediation with Cli Studios at no cost to you.
- As a final recourse, file a claim in the Singapore Small Claims Tribunal if the amount is under S$10,000.
- The tribunal process is streamlined and does not require a lawyer; Yafee recommends documenting every step clearly.
Common cancellation mistakes and how to avoid them
Many subscribers believe they have cancelled when they have not, leaving themselves exposed to unexpected charges. This section clarifies the pitfalls and how to sidestep them.
Assuming you cancelled when you paused instead
Cli Studios may offer a "pause" option alongside cancellation. Pausing suspends access but does not stop charges; your subscription renews when the pause period ends. Consequently, if you selected pause by mistake, you will be charged again without warning.
Always verify that you selected "cancel" or "terminate subscription", not "pause" or "suspend". After confirming, check for a confirmation message stating "your subscription is cancelled" or "no future charges will be made".
Cancelling through the app, not the account website
Attempting to cancel within the Cli Studios mobile app may not process the cancellation correctly. Always cancel through the official website account settings, or-if you used Apple or Google-through the App Store or Google Play respectively. Cancellations initiated within the app itself may not reach Cli Studios' billing system.
Failing to save confirmation emails
If a dispute arises later, you will need proof that you cancelled. Delete confirmation emails at your peril. Screenshot or forward cancellation confirmations to a separate email folder for safekeeping. Without this evidence, you may struggle to prove cancellation to CASE or a payment processor.
Not checking your next billing statement
Cancellation should stop charges, but errors occur. Check your bank statement or payment method history three to seven days after your subscription end date. If an unexpected charge appears, contact support immediately with your cancellation confirmation. The sooner you report it, the easier it is to reverse.
Checklist: before and after cancellation
Use this checklist to ensure you cancel correctly and protect yourself afterwards.
| Step | Before cancellation | After cancellation |
|---|---|---|
| Log in to the correct platform | Confirm you are using the same method (website, Apple, or Google) where you signed up. | N/A |
| Save your content | Download or screenshot any course notes, custom content, or progress records before access ends. | Access is no longer available; retrieve files before the final billing date. |
| Locate the cancellation button | Find the subscription management section in account settings or your app store. | Verify "cancel", not "pause" or "downgrade", was selected. |
| Confirm cancellation | Select "cancel subscription" and wait for a confirmation message or email. | Screenshot or forward the confirmation email to a safe folder for proof. |
| Monitor billing | N/A | Check your bank statement five to seven days after your subscription end date. Report any unexpected charges immediately. |
| Document everything | Keep all signup emails, billing statements, and cancellation attempts. | Compile this evidence for CASE or payment processor if a dispute arises. |
Comparing cancellation across platforms: which method is easiest
The ease of cancellation varies depending on your signup method. This table compares the three routes to help you understand your path forward.
| Platform | Cancellation ease | Refund eligibility | Processing time |
|---|---|---|---|
| Cli Studios website | Moderate (account login required) | Policy unclear; request directly | Immediate; check billing after end date |
| Apple App Store | Easy (few taps in App Store Settings) | Fourteen days for new charges; request via Apple ID | Immediate; access continues to billing date |
| Google Play | Easy (few steps in Play Store or web) | Two hours for new charges; within first cycle for renewals | Immediate; access continues to billing date |
Apple and Google Play offer the most straightforward cancellation paths and clearest refund windows. If you signed up directly on the Cli Studios website, you may face delays if the company's support is slow to respond. Yafee recommends emailing support with your cancellation request in writing to create a documented record.
Contact information for Cli Studios
Cli Studios' primary office is located in the United States. The company maintains a corporate address in Van Nuys, California, but no Singapore office or local support line has been publicly documented.
To contact Cli Studios for cancellation support or refund disputes, check your signup confirmation email for a support email address. Alternatively, visit the Cli Studios website and look for a "Contact Us" or "Support" page. Email support is your most reliable channel for documented cancellation requests.
If you are escalating a dispute to Singapore authorities, you will likely correspond with CASE (case.org.sg) or the CCCS (cccs.gov.sg), not Cli Studios directly. These bodies have powers to compel the company to respond to your complaint.
Summary: your next steps
Cancelling Cli Studios requires you to act decisively and document every step. Your consumer rights under the Consumer Protection (Fair Trading) Act are robust, but only if you gather evidence and escalate through proper channels when necessary.
To summarize your path forward: identify your signup method (website, Apple, or Google), navigate to your account settings or app store subscription menu, select "cancel" (not pause), confirm the cancellation, save your confirmation email, and monitor your billing statement after the subscription end date. If charges continue, escalate to your payment processor and then to CASE if needed.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover overpaid amounts using the legal framework outlined here. The Consumer Protection (Fair Trading) Act is your ally; use it confidently. For further guidance on subscription disputes or contractual consumer rights, visit yafee.com. Remember: silence does not stop charges. Act now, document everything, and reclaim your money if you have been wrongly billed.