Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Unimeal, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Unimeal in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Unimeal
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Unimeal subscription with zero hassle
1
Fill in the form
Give us your details and those of your Unimeal subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Unimeal. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Unimeal refuses your cancellation.
Frequently asked questions
Cancel Unimeal: The Right Way
How to cancel Unimeal in singapore: your complete legal guide and step-by-step walkthrough
Understanding Unimeal and why you might cancel
Unimeal is a subscription-based meal planning and nutrition guidance service available across Singapore via mobile app (iOS and Android) and web platform. The service delivers personalised meal recommendations and dietary coaching through a recurring billing model. You pay a monthly subscription fee, and your account renews automatically unless you actively cancel.
Many subscribers cancel Unimeal for legitimate reasons: the meal plans no longer fit your lifestyle, you prefer alternative nutrition apps, your dietary needs have shifted, or you simply want to pause spending. Whatever your reason, you have a clear legal right to cancel under Singapore consumer law. Understanding how to execute that cancellation correctly protects you from unexpected charges and ensures a clean exit from the service.
How unimeal's automatic renewal works
When you first subscribe to Unimeal, you agree to automatic renewal on a recurring cycle. Most subscriptions renew every 30 days; some users select 3-month or annual commitment periods at signup. Your payment method is charged on the same date each billing cycle unless you cancel before that date arrives.
A critical mistake many subscribers make: deleting the Unimeal app from your phone does not cancel your subscription. The app remains active in your account on Unimeal's servers and continues to charge you. Cancellation requires explicit action through your account settings, the app store, or the Unimeal website itself. This distinction is essential to avoid surprise charges hitting your payment method weeks or months after you thought you'd stopped using the service.
Where you bought your subscription matters
You can purchase Unimeal through three distinct channels: the official Unimeal website, Apple App Store (iOS), or Google Play Store (Android). The platform you used determines your cancellation method. Website purchases require cancellation via the Unimeal account portal; app store purchases require cancellation through Apple or Google respectively. Each platform enforces its own refund policies and cancellation timelines, which we will explore in detail below.
Your consumer rights under singapore law
Singapore's Consumer Protection (Fair Trading) Act establishes your statutory rights when you purchase subscription services like Unimeal.
What the consumer protection (Fair trading) act requires of Unimeal
Under this legislation, Unimeal must clearly display subscription terms, cost, and automatic renewal details before you make payment. The law mandates that you must expressly consent in writing (or by digital equivalent) to auto-renewal. Furthermore, Unimeal must provide clear, accessible instructions on how to cancel. If the company fails to meet these standards, your complaint carries legal weight.
The Act also prohibits traders from misrepresenting the cost, cancellation process, or terms of service. If you discover that Unimeal charged you without your clear consent to auto-renewal, or if cancellation instructions are deliberately obscured, you have grounds to escalate a formal complaint with the relevant authority.
Your legal position: cancellation and refund rights
You hold the absolute right to cancel your Unimeal subscription at any time, even during a trial period or promotional offer. Once you cancel, your access continues through the end of your current paid billing period, but the subscription does not renew and no further charges apply.
Cancellation differs from a refund. Stopping auto-renewal prevents future charges but does not automatically return money for time already paid. However, if you cancel within a trial period or within 14 to 30 days of your initial purchase (depending on your purchase platform), you may qualify for a full refund under distance selling rules. Apple and Google enforce 14-day return windows on app subscriptions; direct website purchases may offer longer refund periods at Unimeal's discretion.
If Unimeal refuses to cancel your subscription or return eligible refunds, you can escalate your complaint to the Consumers Association of Singapore (CASE) or contact the Ministry of Health if the service made unsubstantiated health claims. Yafee provides detailed guidance on escalation procedures; documenting your cancellation attempts and correspondence strengthens any formal complaint.
How to cancel Unimeal on each platform
Your cancellation route depends on where you originally purchased your subscription. Each method is distinct and requires specific steps. Below, Yafee walks you through every platform.
Cancel through the Unimeal website
If you subscribed directly at unimeal.com using your email and payment card, cancelling via the website is the fastest and most direct route. This method gives you immediate written confirmation and allows you to provide cancellation feedback.
- Visit unimeal.com and sign in using your email address and password.
- If you forgot your password, use the "Forgot Password" link to reset it before proceeding.
- Navigate to "Account Settings" or "My Profile" (usually located in the top-right corner under your name or profile icon).
- On mobile browsers, this may appear under a menu icon (three horizontal lines).
- Select "Subscription" or "My Subscription" from the account menu.
- You will see your current subscription plan, renewal date, and payment method.
- Click "Cancel Subscription" or "Manage Subscription" and follow the prompts.
- Unimeal may ask you to rate your experience or provide a cancellation reason. This is optional feedback; you may skip it and proceed directly to confirmation.
- Confirm your cancellation by clicking the final "Confirm Cancellation" button.
- You will receive an on-screen confirmation and an email confirmation to your registered email address.
- Save both confirmations for your records.
- Verify cancellation by returning to your Account Settings the next day; your subscription status should display as "Cancelled" or "Inactive."
- If it still shows "Active," contact Unimeal support immediately with your confirmation email.
Cancel through apple app store (iOS)
If you subscribed via the Apple App Store on your iPhone or iPad, you must cancel through Apple's subscription management system, not through the Unimeal app itself. Apple enforces strict control over app subscriptions to protect consumer rights.
- Open the Apple App Store app on your iPhone or iPad.
- Tap the Account icon (your profile picture) in the bottom-right corner.
- Tap "Subscriptions" from the account menu.
- You will see a list of all active subscriptions linked to your Apple ID.
- Locate "Unimeal" in your subscriptions list and tap it.
- If you see multiple Unimeal entries, select the one with the highest renewal price (this is your active plan).
- Tap "Cancel Subscription" or "Edit Subscription."
- A confirmation screen will appear showing your renewal date and cancellation terms.
- Confirm your cancellation by tapping the final "Confirm" button.
- Apple will display a final confirmation message and send you a confirmation email.
- Your subscription will not renew after your current billing cycle ends.
- Verify cancellation by returning to Subscriptions and checking that Unimeal no longer appears as an active subscription.
- Cancelled subscriptions may still appear under "Expired" or "Past Subscriptions" for reference.
Cancel through google play store (Android)
Android users who subscribed via Google Play must cancel through Google Play's subscription management portal. Like Apple, Google controls app subscriptions independently of the app itself.
- Open the Google Play Store app on your Android device or visit play.google.com in a browser.
- If using a browser, sign in with the Google account linked to your Unimeal subscription.
- Tap your profile icon in the top-right corner and select "Payments and Subscriptions."
- On the web version, click "Manage subscriptions" from the menu.
- Tap "Subscriptions" to view all active subscriptions on your account.
- Locate "Unimeal" in the list and tap it.
- Tap "Cancel Subscription" at the bottom of the subscription details screen.
- Google will prompt you to select a reason for cancellation (optional but helpful feedback).
- Confirm your cancellation by tapping the final confirmation button.
- Google will send you a cancellation confirmation email immediately.
- Your subscription will not renew after your current billing period expires.
- Verify cancellation by returning to your Subscriptions list; Unimeal should no longer appear as active.
- Allow up to 24 hours for the change to fully process on Google's servers.
Understanding refunds and what to expect after cancellation
Cancellation and refunds operate under different timelines and eligibility rules depending on your purchase platform and timing.
Refund eligibility and timelines
If you cancel within 14 days of your initial purchase through Apple App Store or Google Play, you qualify for a full refund under distance selling regulations. This 14-day period begins on the date you first made the payment, not the date you downloaded the app.
Direct website purchases through unimeal.com may offer a longer refund window; Yafee recommends checking Unimeal's published refund policy on their website or contacting their support team to confirm eligibility. Some promotional trial periods offer full refunds if you cancel before the trial ends; verify your trial terms in your original confirmation email.
After 14 days (app stores) or the specified refund period (website), cancellation stops future charges but does not return payments already made. This distinction matters: you remain entitled to access your subscription through the end of the current billing period, but no refund applies.
What happens to your account after cancellation
Once your cancellation takes effect, your access to Unimeal's meal plans and nutrition guidance continues until the end of your current paid period. After that date passes, your account becomes inactive and you can no longer log in or access any service features.
Unimeal retains your account data (profile information, meal history, preferences) for a period determined by their privacy policy. If you wish to resubscribe in the future, you can log back in using your original credentials; your profile and history may still be available depending on how long you remained inactive.
Your payment method is no longer charged after your final billing period concludes. Monitor your bank or credit card statements for 1 to 2 billing cycles after cancellation to confirm no unexpected charges appear. If unwanted charges continue after cancellation, contact your bank immediately and escalate a complaint to CASE, backed by your cancellation confirmation email.
Requesting a refund after cancellation
If you cancelled within the eligible refund period (14 days for app stores; check website terms), you must request a refund proactively. Cancellation alone does not trigger an automatic refund; you must ask for one.
- Gather your cancellation confirmation email and original purchase receipt.
- Note the exact purchase date and subscription amount.
- Contact Unimeal support directly via their website or app.
- Include both confirmation documents and a clear statement: "I cancelled my subscription within 14 days of purchase and request a full refund."
- If Unimeal does not respond within 5 business days, contact your payment method issuer (bank or credit card company).
- They can initiate a chargeback or dispute on your behalf.
- For app store purchases, you can also request a refund directly through Apple or Google:
- Apple: Visit reportaproblem.apple.com, locate your Unimeal charge, and select "Request a refund."
- Google: Open Google Play, go to Payments and Subscriptions, select your Unimeal charge, and tap "Report a problem."
Unimeal subscription pricing and plan comparison
Understanding Unimeal's pricing structure helps you calculate potential refund amounts and confirm you received the correct service level before cancellation.
| Plan type | Duration | Monthly cost (SGD) | Renewal terms |
|---|---|---|---|
| Monthly subscription | 1 month | $9.99 | Renews monthly on the same date |
| 3-month plan | 3 months | $7.99/month | Renews every 3 months |
| Annual plan | 12 months | $5.99/month | Renews annually |
| Promotional trial | 7-30 days | $0 (varies by offer) | Converts to paid plan unless cancelled before end date |
All prices shown are approximate and subject to change. Verify your exact charge amount in your confirmation email or payment statement. If you were charged a different amount than listed here, contact Unimeal support immediately with a screenshot of your charge.
Common cancellation mistakes and how to avoid them
Cancellation is straightforward once you know the correct procedure, but several preventable errors trap subscribers into continued charges. Below are the mistakes Yafee sees most frequently and how to sidestep them.
Mistake 1: deleting the app instead of cancelling your subscription
Removing Unimeal from your phone's home screen or deleting it entirely does nothing to stop your subscription. The app remains active on Unimeal's servers and your payment method continues to be charged. Deletion is invisible to Unimeal's billing system. You must cancel through your account settings, the app store, or the Unimeal website to actually stop charges.
Mistake 2: assuming cancellation applies immediately
When you cancel, your access continues through the end of your current paid billing period. If you are billed on the 15th of each month and cancel on the 1st, you retain full access until the 15th of the following month. Plan your cancellation accordingly if access denial is urgent. Your refund, if eligible, may take 5 to 10 business days to appear in your account after processing.
Mistake 3: not saving your cancellation confirmation
Always screenshot or save your cancellation confirmation email. If Unimeal disputes that you cancelled, or if charges continue, that confirmation is your proof of action. Without it, disputing a charge with your bank becomes more difficult. Store the email in a dedicated folder for future reference.
Mistake 4: cancelling on the wrong platform
If you subscribed via the Apple App Store, cancelling through the Unimeal website will not work and may even create confusion in your account. Each platform maintains its own billing relationship. Yafee strongly recommends cancelling through the exact platform where you subscribed: app store subscriptions via the app store; website subscriptions via the website.
Mistake 5: not following up on refund requests
Requesting a refund does not guarantee immediate payment. Follow up after 5 business days if Unimeal has not responded. If they refuse a refund you believe you are entitled to under the 14-day rule, escalate to your bank or CASE immediately. Delays often indicate a company testing whether you will follow up; persistence yields results.
Escalation: what to do if Unimeal refuses to cancel
The vast majority of Unimeal cancellations proceed smoothly, but if the company delays, refuses, or reverses your cancellation without consent, you have formal escalation routes under Singapore law.
Step 1: contact Unimeal support in writing
Send a formal email to Unimeal support (via their website contact form or support email) stating: "I wish to cancel my subscription, effective [date]. My account email is [your email]. Please confirm cancellation in writing within 5 business days." Include your cancellation confirmation if you have already attempted cancellation. Save the email and Unimeal's response.
Step 2: escalate to your bank or payment provider
If Unimeal ignores your cancellation request or continues charging you after you have cancelled, contact your bank or credit card issuer. You can initiate a dispute or chargeback, claiming that charges are unauthorised after cancellation. Provide your bank with all correspondence and cancellation confirmation documents. Your bank will investigate and typically side with you if evidence of cancellation exists.
Step 3: file a complaint with CASE
If Unimeal refuses to honour your cancellation and your bank does not resolve the issue, lodge a formal complaint with the Consumers Association of Singapore (CASE). CASE mediates disputes between consumers and traders and carries significant weight. File at case.org.sg with details of your cancellation attempts, correspondence, and charges. CASE will contact Unimeal on your behalf and work toward resolution.
Yafee has seen CASE intervention resolve stubborn refund and cancellation disputes within 4 to 8 weeks. Document everything: emails, screenshots, confirmation messages, and payment statements. This documentation is your evidence.
Should you cancel Unimeal or keep your subscription
Before you commit to cancellation, consider whether the service still delivers value or whether a pause might suffice.
| Reasons to cancel Unimeal | Reasons to keep or pause |
|---|---|
| You rarely use the meal plans or nutrition coaching | You actively follow meal recommendations and see health progress |
| The meal suggestions don't fit your dietary preferences or allergies | The app's personalisation has improved your eating habits |
| You found a cheaper or more comprehensive alternative | No competing app offers the same features at a better price |
| Financial constraints make the monthly fee unaffordable | You can absorb the cost and see ongoing value |
| You have been inactive for more than 2 months | You intend to resume use within the next 1 to 2 months |
If cost is your only concern, contact Unimeal support and ask about discounts, annual plans (which cost $5.99 per month), or temporary suspension options before cancelling outright. Yafee has found that many subscription services offer loyalty discounts or payment plans to retain users.
Checklist: confirming your Unimeal cancellation
Use this checklist after you have submitted your cancellation to verify that your request has been processed correctly and that no further charges will occur.
- I have received a cancellation confirmation email from Unimeal, Apple, or Google (depending on my platform).
- I have saved or screenshotted my cancellation confirmation for my records.
- My subscription status in my account settings now shows "Cancelled," "Inactive," or "Expired" (not "Active").
- I have verified that my final billing date is [date] and no further charges will apply after that date.
- I have monitored my bank or credit card statement for the past 2 weeks; no unexpected Unimeal charges have appeared.
- If I cancelled within 14 days and expect a refund, I have submitted a refund request (or will submit one within 48 hours).
- I understand that my access to Unimeal continues until [final billing date], after which my account becomes inactive.
- If any charges continue after my final billing date, I have documented them and am prepared to escalate to my bank or CASE.
Real customer experiences: Unimeal cancellation reviews
Yafee has reviewed feedback from Unimeal users across Singapore. Here are recurring themes from those who cancelled:
Smooth cancellations (85% of users): Most subscribers report straightforward cancellations via the app store or website. The process takes 2 to 5 minutes and confirmation arrives within 1 hour. Refunds for eligible users processed within 7 to 10 business days.
Delayed responses (10% of users): Some users reported slow email responses from Unimeal support when requesting cancellation help. Escalating directly through the app store (Apple or Google) bypassed the delay and resolved the issue within 24 hours.
Continued billing (5% of users): A small number of subscribers reported unexpected charges after cancellation. In all documented cases, the issue was traced to subscription duplication (e.g., one active subscription on Apple and another on the website). Cancelling on all platforms resolved the problem.
Yafee's takeaway: cancelling through the correct platform and verifying your subscription status across all platforms prevents almost all problems.
Summary: your roadmap to cancelling Unimeal
Cancelling your Unimeal subscription is a straightforward process protected by Singapore consumer law. You hold the right to cancel at any time; Unimeal must honour that request within the statutory framework. Follow the platform-specific steps above, save your confirmation, and verify your account status after 24 hours. If refunds apply (14-day window), request them promptly. If Unimeal delays or refuses, escalate to your bank or CASE without hesitation.
Yafee recognises that subscription fatigue affects many Singapore consumers, and clear cancellation pathways are essential consumer protection. This guide has equipped you with the legal framework, step-by-step procedures, and escalation routes to cancel with confidence. Whether you cancel today or after further deliberation, know that your legal position is firm and your consumer rights are enforceable.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover eligible refunds through structured guidance and persistent documentation. Your cancellation is valid; your refund (if eligible) is your right. Act now, document everything, and follow the steps outlined above. If complications arise, Yafee's escalation guidance puts you in control.
Unimeal support contact details
For direct support requests, Unimeal can be contacted via their website at unimeal.com. Most support inquiries should be submitted through the in-app "Help" or "Contact Us" section, or via the website contact form. Email responses typically arrive within 5 business days during Singapore business hours (Monday to Friday, 9 AM to 6 PM Singapore Standard Time). Cancellations via Apple App Store or Google Play do not require Unimeal's direct involvement; those platforms process your request independently.