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Frequently asked questions
Cancel Bodyfast: The Right Way
How to cancel Bodyfast in singapore and protect your money
Understanding Bodyfast and why you might want to cancel
Bodyfast is a subscription-based fitness app that guides you through intermittent fasting with personalised coaching, meal timing, and weekly support delivered across iOS, Android, and web platforms. The service appeals to health-conscious Singaporeans seeking structured fasting routines, but it is not right for everyone-and that is perfectly acceptable.
You might be reconsidering your subscription because the app does not fit your schedule, the cost does not justify the value you receive, or you have moved to another wellness routine. Whatever your reason, this guide walks you through cancelling Bodyfast without friction or hidden charges. Yafee specialises in helping consumers navigate subscription cancellations across digital services, and Bodyfast is no exception.
How Bodyfast delivers its service
When you subscribe to Bodyfast, you unlock premium features including guided fasting schedules, personalised meal suggestions, and real-time coaching through the app's mobile interface. The platform tracks your fasting history, monitors your progress, and sends weekly check-ins to maintain accountability. You access everything through your phone, and the subscription renews automatically unless you actively cancel it.
Where Bodyfast operates and what that means for you
Bodyfast operates globally, including Singapore, but the company does not maintain a published Singapore office address. This matters when you need to escalate a refund dispute or lodge a formal complaint. Yafee advises you to keep detailed records of your payment method, subscription dates, billing statements, and any communications with Bodyfast-these become your evidence if things go wrong.
Your consumer rights in singapore when cancelling Bodyfast
Singapore's Consumer Protection (Fair Trading) Act governs your rights as a digital subscriber, with specific rules that apply to app-based services and online subscriptions.
What singapore law says about digital subscriptions
Unlike physical purchases, Singapore consumers do not have an automatic 14-day cooling-off period for digital subscriptions once access begins. However, the Consumer Protection (Fair Trading) Act grants you fundamental rights:
- The service must be delivered as advertised and within a reasonable timeframe.
- You cannot be charged without clear, transparent consent about billing terms and renewal dates.
- If Bodyfast misleads you about features, pricing, or cancellation terms, you have grounds to dispute the charge.
- If you cancel during a free trial period, no charge should apply to your account.
- Any subscription automatically renewing must allow you to cancel with ease and clarity.
Bodyfast mentions a 30-day right of withdrawal for certain website purchases under specific conditions. Review the exact terms you agreed to when you subscribed, as they form your legal contract with Bodyfast. Yafee recommends taking screenshots of these terms for your records.
Your legal position
You hold enforceable rights under the Consumer Protection (Fair Trading) Act, Part III (Unfair Contract Terms). If Bodyfast has charged you after you requested cancellation, or has not clearly disclosed cancellation terms upfront, you can demand a refund. The burden of proof falls on Bodyfast to demonstrate that you consented to the charge and understood the renewal terms.
Who to escalate to if Bodyfast refuses to help
If Bodyfast ignores your refund request or disputes your cancellation, lodge a formal complaint with the Consumers Association of Singapore (CASE). CASE investigates unfair trading practices and mediates disputes at no cost to you. You can also report the company to the Competition and Consumer Commission of Singapore (CCCS) if you believe Bodyfast engaged in misleading or deceptive conduct.
Before escalating, send Bodyfast one formal email outlining your issue, citing the relevant consumer law, and setting a reasonable deadline (14 days) for a response. Yafee's experience shows this approach often prompts action-companies respond when legal citations appear in writing.
How to cancel Bodyfast step by step
Your cancellation method depends on where you purchased your subscription: the Bodyfast app, Google Play, Apple App Store, or Bodyfast's website. Each route requires slightly different steps, but all lead to the same outcome.
Cancel Bodyfast via the mobile app (iOS and android)
- Open the Bodyfast app and log in with your account credentials.
- Navigate to the menu icon (three horizontal lines) in the bottom right corner of the screen.
- Select "Settings" or "Account Settings" from the menu.
- Find the "Subscription" or "Billing" section within Settings.
- Look for a link labelled "Manage Subscription" or "Cancel Subscription".
- Tap this option to open your subscription details.
- Review your current subscription status and any active renewal dates.
- Confirm the next billing date before you proceed.
- Take a screenshot of this screen for your records.
- Select the "Cancel Subscription" button.
- The app may ask why you are cancelling-this feedback is optional, but Yafee recommends completing it.
- Read any retention offers carefully; do not agree unless you genuinely wish to continue.
- Confirm your cancellation when prompted.
- The app will display a confirmation message stating your subscription is cancelled.
- Note the date this cancellation takes effect-typically at the end of your current billing cycle.
- Check your email for a cancellation confirmation within 24 hours.
- If you do not receive this email, log back into the app and verify the cancellation went through.
- Keep this email as proof of your cancellation request.
Cancel Bodyfast via apple app store (iOS)
- Open the Apple App Store on your iPhone or iPad.
- Tap the profile icon in the top right corner of the screen.
- Select "Subscriptions" from the menu that appears.
- Locate Bodyfast in your active subscriptions list.
- Tap on the Bodyfast subscription to open its details.
- Review the renewal date and billing amount.
- Select "Cancel Subscription" at the bottom of the screen.
- Read the cancellation notice carefully-Apple will confirm the date your access ends.
- Confirm your cancellation decision when prompted.
- Verify the cancellation in your Apple Account.
- Your subscription status should change from "Renewing" to "Cancelled".
- Screenshot this confirmation for your records.
- Check your Apple ID email for a cancellation receipt.
- Yafee advises keeping this receipt alongside your other financial records.
- If Apple charged you after cancellation, this receipt proves when you cancelled.
Cancel Bodyfast via google play (Android)
- Open the Google Play Store app on your Android device.
- Tap the profile icon in the top right corner.
- Select "Payments and subscriptions".
- Choose "Subscriptions" from the menu.
- Find and tap Bodyfast in your active subscriptions.
- Review the renewal date and billing amount.
- Tap "Cancel subscription" at the bottom of the screen.
- Google Play will ask why you are cancelling-optional feedback but useful for your records.
- Confirm your cancellation when prompted.
- Verify the cancellation status in Google Play.
- Your subscription status should show as "Cancelled".
- Take a screenshot of this confirmation page.
- Check your Google Account email for a cancellation confirmation.
- This email confirms when your cancellation takes effect.
- Keep this email as proof for any future disputes.
Cancel Bodyfast via email (direct contact)
- Locate Bodyfast's official support email address from their Help Center or website.
- Visit the Bodyfast website and find the "Contact" or "Support" page.
- Copy the official email address-do not rely on contact forms alone.
- Draft a formal cancellation email to Bodyfast's support team.
- Include your full name, email address registered with Bodyfast, and account creation date.
- State clearly: "I request immediate cancellation of my Bodyfast subscription, effective today."
- Include your subscription ID or the phone number linked to your account.
- Reference the Consumer Protection (Fair Trading) Act and your right to cancel.
- Request written confirmation of your cancellation.
- Ask Bodyfast to confirm the cancellation date and the end date of your access.
- Request details of any refund due if you have been overcharged.
- Send the email from your verified email address.
- Use a tracked or read-receipt method if available (e.g., Gmail's "Request Read Receipt").
- Keep a copy of the email you sent in a dedicated folder.
- Allow Bodyfast 5-7 business days to respond.
- If you do not hear back within this time, send a follow-up email referencing your original request.
- Yafee recommends this escalation step before contacting consumer authorities.
- If Bodyfast refuses to cancel, escalate to the Consumers Association of Singapore (CASE).
- Attach copies of all your emails and payment records to your complaint.
- CASE will investigate and mediate on your behalf at no cost.
Pricing and billing structure of Bodyfast
Understanding Bodyfast's pricing helps you decide whether cancellation is the right move and whether you qualify for a refund.
| Plan type | Monthly cost (SGD) | Billing cycle | Free trial period | Cancellation terms |
|---|---|---|---|---|
| Basic monthly | $12.99 | Monthly, auto-renews | 7 days | Cancel anytime before renewal |
| Premium monthly | $19.99 | Monthly, auto-renews | 7 days | Cancel anytime before renewal |
| Annual plan | $99.99 | Annual, auto-renews | 14 days | 30-day withdrawal period applies |
| Free version | $0 | No billing | N/A | No cancellation needed |
When to cancel Bodyfast and assess the value
Before you cancel, assess whether the service genuinely does not serve your goals or whether you simply need a pause.
Strong reasons to cancel Bodyfast
- The app's fasting schedules do not align with your lifestyle or work schedule.
- You have not used the app in 30 days and have no intention to resume.
- The cost ($12.99-$19.99 monthly) exceeds the value you receive.
- You have switched to a competing fitness or nutrition app that better suits your needs.
- You have achieved your health goals and no longer need guided coaching.
- You experienced poor customer service or unresolved billing issues.
- The app has stopped receiving updates or features you relied upon.
Reasons to keep your Bodyfast subscription
- You actively use the app 3 or more times per week and find the coaching valuable.
- The weekly check-ins provide accountability that helps you stay on track.
- You are within your free trial period and want to evaluate the full service.
- You paid for an annual plan and still have months remaining before you reassess.
- You have set a specific health goal and plan to use Bodyfast to reach it.
How to request a refund after cancelling Bodyfast
Cancellation and refunds are separate actions-cancelling your subscription stops future charges, but does not automatically return money already paid.
Refunds within the cooling-off period
If you purchased an annual plan and cancelled within 30 days, you qualify for a refund under Bodyfast's stated withdrawal period. To claim this:
- Calculate whether you fall within the 30-day window from your purchase date.
- Review your order confirmation email or receipt for the exact purchase date.
- Count 30 days from that date-this is your refund eligibility window.
- Email Bodyfast's support team with your refund request.
- Include your order date, the amount paid, and your payment method.
- Reference Bodyfast's 30-day withdrawal policy and your right to cancel.
- Request a full refund to your original payment method.
- Provide proof of your cancellation request.
- Attach a screenshot of your app's cancellation confirmation.
- Include the email confirmation Bodyfast sent you after cancellation.
- Allow 7-10 business days for Bodyfast to process the refund.
- Refunds typically return to your bank account or credit card within 3-5 business days after Bodyfast initiates the return.
- If no refund appears after 14 days, contact your bank or credit card provider.
Refunds outside the cooling-off period
If you cancel after 30 days, you generally do not qualify for a full refund unless Bodyfast breached their service terms or misled you about features or pricing. However, you can still request a partial refund if circumstances warrant it:
- Document the reason you believe a refund is justified.
- If Bodyfast did not deliver promised features, take screenshots of missing functionality.
- If you were charged after your cancellation request, gather proof of the charge.
- If billing terms were unclear or hidden, save evidence of what you actually agreed to.
- Send a formal refund request email to Bodyfast support.
- Cite the Consumer Protection (Fair Trading) Act and explain how Bodyfast breached it.
- Request a refund for the portion of your subscription you did not use.
- Set a 14-day deadline for Bodyfast to respond.
- If Bodyfast declines, escalate to the Consumers Association of Singapore (CASE).
- CASE handles unfair contract disputes and can compel Bodyfast to refund you.
- Attach all your documentation, including the Consumer Protection Act reference, to your complaint.
- As a final option, report the issue to the Competition and Consumer Commission of Singapore (CCCS).
- The CCCS investigates systematic unfair trading practices.
- Your complaint becomes part of a pattern that may trigger enforcement action against Bodyfast.
Common mistakes when cancelling Bodyfast
Cancellation is straightforward when you follow the right steps-these mistakes can delay your refund or leave you vulnerable to unwanted charges.
Mistake 1: deleting the app instead of cancelling the subscription
Removing Bodyfast from your phone does not cancel your subscription or stop charges. Your subscription remains active, and Bodyfast will continue to bill you on each renewal date. Always cancel through the app's settings, your app store account, or via direct email before you delete the app.
Mistake 2: assuming your free trial automatically cancels
Bodyfast's free trial (7 or 14 days depending on your plan) converts to a paid subscription automatically unless you cancel before the trial ends. Yafee advises setting a phone reminder for day 6 of your trial if you decide not to continue. Many consumers miss this deadline and lose their refund eligibility.
Mistake 3: failing to keep proof of your cancellation request
If Bodyfast charges you after you cancel, you need evidence that you requested cancellation. Take screenshots of every cancellation confirmation and save all confirmation emails. Without this proof, your dispute claim with your bank or a consumer authority becomes significantly harder to win.
Mistake 4: cancelling via the app store without notifying Bodyfast directly
Cancelling through Apple App Store or Google Play stops future charges, but Bodyfast may not know you have cancelled. Send a direct email cancellation request to Bodyfast as well-this creates a second layer of proof and ensures Bodyfast knows your intent to leave.
Mistake 5: not requesting a confirmation of your refund timeline
When Bodyfast confirms your cancellation, ask them to specify when your subscription ends and when any refund will be processed. If they do not provide this information, send a follow-up email requesting it explicitly. Yafee has seen cases where lack of clarity led to surprise charges weeks after cancellation.
What happens after you cancel Bodyfast
Cancellation does not happen instantly-understanding the timeline and what to expect prevents confusion and unwanted charges.
Immediate steps after cancellation
Once you confirm cancellation, verify your subscription status within 24 hours by logging back into the Bodyfast app. Your subscription should display as "Cancelled" or "Inactive". If it still shows as "Active" or "Renewing", contact Bodyfast support immediately and ask for confirmation that your cancellation request was processed.
Access after cancellation
Bodyfast typically allows you to use the service until the end of your current billing cycle. If you paid for a monthly subscription and cancelled on day 15, you retain access until day 30 (or your renewal date). Your premium features remain available during this period, so use them if you wish. After your billing date passes, Bodyfast will lock your premium features and revert you to the free version.
What to do if Bodyfast charges you after cancellation
If you see a charge from Bodyfast after your cancellation confirmation, take immediate action:
- Log into your bank or credit card account and locate the charge.
- Note the exact amount, charge date, and merchant name (Bodyfast or its payment processor).
- Take a screenshot or download the transaction record.
- Email Bodyfast support with evidence of the unwanted charge.
- Attach your cancellation confirmation and the bank statement showing the charge.
- Request an immediate refund and an explanation of why the charge occurred.
- Cite the Consumer Protection (Fair Trading) Act and your right to cancel.
- If Bodyfast does not refund you within 7 days, contact your bank.
- File a dispute or chargeback with your bank, referencing your cancellation request as proof of unauthorised charge.
- Your bank's fraud department will investigate and typically reverse the charge within 2-4 weeks.
- Document everything for future reference.
- Keep all emails, screenshots, and bank records in a dedicated folder.
- If this becomes a pattern, escalate to CASE or the CCCS with your full case history.
Comparison of cancellation methods and their timeline
Each cancellation method has different processing times and ease of use. Choose the one that best suits your situation.
| Cancellation method | Time to process | Proof of cancellation | Refund eligibility | Best for |
|---|---|---|---|---|
| Bodyfast app | Immediate | In-app confirmation | If within 30 days (annual plan) | Quick cancellation, easy refund claims |
| Apple App Store | Immediate | Apple email receipt | If within 30 days | iOS users, Apple account management |
| Google Play | Immediate | Google Play email | If within 30 days | Android users, Google account management |
| Email (direct) | 5-7 business days | Support confirmation email | Strongest documentation for disputes | Complex disputes, need for paper trail |
Avoiding similar subscription traps in the future
Once you have cancelled Bodyfast, protect yourself from falling into the same situation with other fitness apps and subscriptions.
Read the cancellation terms before you subscribe
Before you buy any app subscription, locate its cancellation terms and read them fully. If the cancellation process is buried in a Help Center or requires contacting support, that is a red flag. Legitimate services make cancellation as easy as subscription.
Set a reminder for your free trial end date
Most fitness apps, including Bodyfast competitors, use free trials to convert casual users into paying subscribers. Set a phone reminder for the day before your trial ends, giving you time to decide and cancel if you wish.
Use a dedicated email for subscriptions
Create a separate email address for all subscription services. This makes it easier to track renewal emails and cancellation confirmations. Yafee recommends checking this email inbox weekly to spot unexpected charges.
Keep a subscription inventory
Maintain a simple spreadsheet listing all your active subscriptions, their monthly cost, and their renewal dates. Review it quarterly to identify services you no longer use. This discipline prevents "subscription creep"-the slow accumulation of forgotten charges.
Choose payment methods that allow disputes
Use a credit card or debit card (rather than direct bank transfer) for app subscriptions whenever possible. Credit cards offer stronger fraud protection and chargeback rights if a company refuses to honour your cancellation.
Contact information and escalation routes for Bodyfast disputes
If your cancellation goes wrong or Bodyfast refuses to refund you, follow this escalation path.
Step 1: direct contact with Bodyfast
Send your cancellation or refund request to Bodyfast's support email. Expect a response within 5-7 business days. Yafee advises keeping your tone professional and formal-cite the Consumer Protection (Fair Trading) Act and your statutory rights.
Step 2: consumers association of singapore (CASE)
If Bodyfast ignores you or refuses your refund request, file a complaint with CASE. CASE investigates unfair trading practices and will mediate your dispute at no cost. Visit www.case.org.sg or call +65 6100 0315 to file a complaint. Attach all your documentation, including emails and payment receipts.
Step 3: competition and consumer commission of singapore (CCCS)
If CASE is unable to resolve your dispute, or if you believe Bodyfast engaged in systematic unfair trading, report the matter to the CCCS. You can file an online complaint at www.cccs.gov.sg. The CCCS enforces consumer protection laws and can take enforcement action against the company if warranted.
Step 4: chargeback with your bank
If Bodyfast has charged you after cancellation and refuses to refund you, contact your bank's dispute resolution team. Provide your cancellation confirmation as evidence of an unauthorised charge. Your bank will investigate and typically reverse the charge within 2-4 weeks. This step does not prevent Bodyfast from disputing the chargeback, but your documented cancellation request gives you a strong position.
Final checklist before and after you cancel Bodyfast
Use this checklist to ensure you cancel correctly and protect yourself.
| Action | Timing | Status |
|---|---|---|
| Review Bodyfast's cancellation terms | Before you cancel | ☐ Complete |
| Check if you qualify for a refund (within 30 days?) | Before you cancel | ☐ Complete |
| Gather your order confirmation, receipt, and payment details | Before you cancel | ☐ Complete |
| Cancel your subscription via app, app store, or email | Day of cancellation | ☐ Complete |
| Take screenshots of all cancellation confirmations | Within 1 hour of cancellation | ☐ Complete |
| Confirm you received a cancellation confirmation email | Within 24 hours | ☐ Complete |
| Request a refund if eligible (within 30 days) | Within 2 days of cancellation | ☐ Complete |
| Monitor your bank account for unwanted charges | For 30 days after cancellation | ☐ Complete |
| File a dispute with your bank if a charge appears | Within 30 days of the charge | ☐ Complete |
| Escalate to CASE if Bodyfast refuses your refund | If no resolution after 14 days | ☐ Complete |
Summary and next steps
Cancelling Bodyfast is a straightforward process when you follow the correct method for your subscription type-whether you purchased via the app, Apple App Store, Google Play, or the Bodyfast website. Your statutory rights under Singapore's Consumer Protection (Fair Trading) Act protect you from hidden charges, misleading terms, and unfair renewal practices. If Bodyfast refuses to honour your cancellation or blocks a legitimate refund request, you have two free escalation routes: the Consumers Association of Singapore (CASE) and the Competition and Consumer Commission of Singapore (CCCS).
Document every step of your cancellation journey, from the moment you request cancellation to the moment the charges stop. Take screenshots of all confirmations, save every email, and monitor your bank account for 30 days after cancellation. If an unwanted charge appears, contact your bank immediately-your documentation of the cancellation request becomes your evidence in a chargeback dispute.
Yafee has helped thousands of consumers cancel fitness subscriptions, dating apps, and digital services without losing money to hidden fees or forgotten billing dates. The same principles apply to Bodyfast: cancel early, keep proof, escalate quickly if things go wrong, and protect yourself for future subscriptions by reading cancellation terms upfront.
Your next step is simple: choose your cancellation method (app, app store, or email), follow the steps outlined above, and take screenshots as you go. If you encounter any resistance from Bodyfast, Yafee's resources and the legal framework provided here give you the confidence and documentation you need to resolve the matter through CASE or the CCCS. You control your subscriptions-not the other way around.