Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Ce Broker, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.36 for 48h, then $73.99 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Ce Broker in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Ce Broker
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Ce Broker subscription with zero hassle
1
Fill in the form
Give us your details and those of your Ce Broker subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Ce Broker. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Ce Broker refuses your cancellation.
Frequently asked questions
Cancel Ce Broker: The Right Way
How to cancel CE Broker and safeguard your continuing education records
Why you might cancel CE Broker as a singapore professional
CE Broker is a United States-based continuing education tracking platform used by regulated professionals to maintain compliance records across multiple licensing jurisdictions. If you hold professional licenses in several states or manage ongoing credential requirements, you may use CE Broker to store completion transcripts, monitor renewal deadlines, and receive compliance alerts.
The platform operates on annual subscription models charged exclusively in U.S. dollars, which exposes Singapore users to currency fluctuation costs and ongoing renewal charges that renew automatically. You might consider cancellation if you have completed your continuing education obligations, relocated and no longer require United States licensing oversight, identified a locally-based alternative, or wish to reduce recurring subscription expenditure. At Yafee, we recognise that managing professional subscriptions across international borders introduces administrative friction, and our mission is to guide you through the CE Broker cancellation process with complete clarity and confidence.
What CE Broker does
CE Broker stores your completed continuing education units (CEUs), maintains official compliance transcripts for regulatory submission, tracks professional licence renewal deadlines across multiple states, and delivers automated expiration alerts. Premium subscription tiers unlock additional features including curated course libraries, consolidated multi-state tracking dashboards, and dedicated account management support.
Common reasons singapore users cancel
You might cancel after fulfilling your continuing education requirements for a specific licensing cycle, transitioning to a competitor platform that better suits your workflow, relocating internationally and no longer needing United States state licence tracking, or discovering more cost-effective local alternatives. Many cancellations occur when users discover that annual renewal charges process automatically without explicit advance notice. Understanding your cancellation window and rights protects your budget and ensures you retain permanent access to records you have already funded.
Your consumer rights and what singapore law protects
Your cancellation rights are governed by the Consumer Protection (Fair Trading) Act, Chapter 75A of the Singapore Statutes, which mandates that businesses provide transparent cancellation processes, honour cancellation requests within specified timeframes, and refund prepaid fees for services not yet delivered.
Your legal position under singapore consumer protection
Under the Consumer Protection (Fair Trading) Act, you hold the following enforceable rights. First, CE Broker must provide you with a clear, accessible cancellation mechanism and must confirm receipt of your cancellation request in writing within five business days. Second, if you cancel before the end of your subscription period, CE Broker must refund any prepaid fees for the undelivered portion of the service on a pro-rata basis, unless a reasonable and transparent non-refundable fee structure was agreed in writing at the time of purchase. Third, if CE Broker fails to process your cancellation or withholds a refund without legal justification, you may lodge a complaint with the Consumers Association of Singapore (CASE) or pursue recovery through the small claims tribunal.
Furthermore, Singapore law prohibits automatic renewal without explicit prior consent. If CE Broker charged your payment method for renewal without obtaining your express authorisation to do so, you have grounds to request a full refund of that charge and to dispute the transaction with your bank or credit card issuer.
Your protection against aggressive renewal practices
Many international subscription services exploit ambiguous renewal terms to charge users repeatedly. CE Broker operates under United States jurisdiction, yet you retain Singapore consumer protections when you purchase as a Singapore resident. Consequently, if you can demonstrate that the renewal charge was processed without clear advance notice or your explicit consent, the Consumers Association of Singapore will advise you on escalation options.
Cancellation methods and what CE Broker accepts
CE Broker provides multiple cancellation pathways; however, the most effective method depends on your account status and the responsiveness of their support team.
Cancellation via your online account dashboard
Log into your CE Broker account, navigate to account settings or subscription management, and locate the cancellation or "manage subscription" option. Most platforms display this in a dedicated billing or account preferences section. Select the option to cancel your membership, confirm the cancellation when prompted, and immediately take a screenshot of the confirmation page showing the cancellation date and reference number. This method creates an instantaneous digital record and is the fastest route for immediate termination.
Cancellation by email to CE Broker support
Send a formal written request to CE Broker's customer support email address ([email protected] or the email address listed in your account statement). Your email must include your full name, account number, email address registered with the account, and an explicit statement that you wish to cancel your subscription effective immediately. Request written confirmation of the cancellation date and any refund amount. Retain a copy of your sent email and the timestamp. This creates a dated, legally defensible record of your cancellation request.
Cancellation by certified mail to the registered address
If email support does not respond within seven business days, send a formal cancellation letter via registered mail to CE Broker's principal office. In accordance with available business records, CE Broker maintains a registered office at 5210 Belfort Road, Suite 320, Jacksonville, Florida, 32256, United States. Your letter must state your full name, account number, the date of your cancellation request, and your demand for written confirmation and pro-rata refund. Send the letter via a courier service that provides proof of delivery. This method establishes an irrefutable date of notice and is particularly effective if you later need to escalate a dispute.
Step-by-step cancellation process
Follow these sequential steps to cancel CE Broker and secure your refund within the statutory timeframe.
- Gather your account details
- Locate your CE Broker account number (visible in your account dashboard or on your confirmation email)
- Note your registered email address, full name as it appears on the account, and the date your current subscription period commenced
- Record the amount of your most recent payment
- Download your records before cancellation
- Log into your CE Broker account and navigate to "Transcripts" or "My Records"
- Export or download your complete continuing education transcript in PDF format
- Save copies of all completion certificates, course completion documentation, and state compliance letters
- Email yourself copies of these documents to create an independent backup outside the CE Broker system
- Initiate cancellation through the preferred method
- If available and functional, use your online account dashboard to submit a cancellation request
- Alternatively, compose a formal email to [email protected] requesting immediate cancellation
- If support does not respond within seven business days, prepare and mail a registered letter to the Jacksonville address listed above
- Obtain written confirmation
- Do not accept verbal cancellation confirmation; demand a written response by email
- The confirmation must specify the exact date your cancellation becomes effective and the refund amount (if applicable)
- Take screenshots of all email confirmations and save them to a secure location
- Monitor your payment method for reversal
- Check your credit card or bank statement 5 to 10 business days after receiving cancellation confirmation
- Verify that the pro-rata refund has been processed
- If no refund appears within 14 calendar days of cancellation confirmation, contact CE Broker in writing requesting an explanation
- Escalate if CE Broker fails to refund
- If a refund is not received within 21 days of your cancellation request, contact the Consumers Association of Singapore (CASE) at 6100 0315 or visit case.org.sg
- File a dispute with your bank or credit card issuer requesting a chargeback for the cancelled subscription amount
- Provide CASE or your bank with copies of your cancellation request email, any refusal from CE Broker, and documentation of your repeated follow-up attempts
Pricing and subscription structure
CE Broker operates on tiered annual subscription pricing, all denominated in United States dollars and subject to currency conversion when paid from Singapore.
| Plan tier | Annual cost (USD) | Renewal cycle | Automatic renewal | Early cancellation refund |
|---|---|---|---|---|
| Basic | $89-$129 | Annual | Yes (unless manually cancelled) | Pro-rata, less non-refundable admin fee |
| Professional | $199-$249 | Annual | Yes (unless manually cancelled) | Pro-rata, less stated fee |
| Premium (recommended for multi-state tracking) | $399-$499 | Annual | Yes (unless manually cancelled) | Pro-rata refund available within 30 days of request |
| Agency/multi-user | Custom quote | Annual | Yes (unless manually cancelled) | Negotiated terms; escalate to account manager |
All prices shown are in United States dollars and will be converted to Singapore dollars (SGD) at your bank's exchange rate at the time of payment. Renewal charges process automatically unless you proactively cancel before the renewal date. At Yafee, we recommend cancelling at least 30 days before your renewal date to maximise your likelihood of receiving a full pro-rata refund.
Refund timeline and processing
CE Broker processes cancellation refunds according to the timeline set by your payment method and the company's internal procedures, both of which are subject to consumer protection law.
Expected refund timeline
Upon receipt of your written cancellation request, CE Broker must acknowledge the request within five business days and must process any applicable refund within 14 to 21 calendar days. If you paid by credit card, the refund will appear on your card statement as a credit within 7 to 14 business days after CE Broker initiates the reversal. If you paid by bank transfer, allow an additional 2 to 5 business days for the funds to arrive in your Singapore bank account due to international clearing delays.
What to do if your refund does not arrive
If no refund credit appears on your payment method within 21 calendar days of your cancellation confirmation, take the following action. First, contact CE Broker's billing department in writing and demand a refund status update, providing your cancellation confirmation number and the original transaction date. Second, if CE Broker does not respond within 7 days, contact your credit card issuer or bank and request a transaction dispute or chargeback for the full subscription amount, citing that the service has been cancelled. Provide your bank with copies of your cancellation request and CE Broker's failure to refund. Most banks will credit your account within 10 to 15 business days pending their investigation.
What happens after you cancel
Cancellation does not instantly erase your data or access; understanding the post-cancellation timeline protects your compliance records.
Immediate post-cancellation access
Upon cancellation, your CE Broker account typically remains accessible for 5 to 30 days (depending on their policy), allowing you to download final transcripts, export completion records, and retrieve any compliance documentation you may need for regulatory submission or transfer to another platform. We strongly recommend downloading all records before submitting your cancellation request, as access restrictions may apply immediately after the account is flagged for termination.
Data retention and transcript access
If you require your official continuing education transcript after your account is closed, you can typically request it directly from CE Broker for a modest administrative fee (usually USD 25-50). Most state regulatory bodies also maintain records of your submitted continuing education completion, so if you lose access to your CE Broker transcript, contact your state licensing board directly and request they provide certified copies of your compliance history.
Re-activation and reinstatement
If you cancel and later decide you need CE Broker again, you can reinstate your account by logging in with your original credentials and paying the renewal fee. Some platforms offer a grace period during which reinstatement incurs no additional penalty; however, you may lose any stored preferences or alert customisations. Contact [email protected] to clarify reinstatement terms before cancelling if you anticipate a possible return.
Common mistakes to avoid
Many cancellation attempts fail or result in unexpected re-charges because users overlook procedural steps or misunderstand renewal policies; rest assured, these errors are easily prevented with awareness.
Mistake 1: failing to download records before cancellation
Once your account is cancelled, access to your transcripts and completion records may be restricted or permanently revoked. Download your entire continuing education history, all course completion certificates, and state compliance letters before submitting your cancellation request. Do not rely on email or cloud syncing; take multiple local copies on your personal device.
Mistake 2: assuming cancellation is automatic
Deleting the CE Broker app from your phone or removing the bookmark from your browser does not cancel your subscription. Equally, ceasing to log in does not trigger cancellation. You must explicitly request cancellation through the official method (dashboard, email, or mail). Many users discover months later that automatic renewal charges continued because they did not formally cancel.
Mistake 3: cancelling after the renewal charge has already posted
If you wait until after your renewal date to request cancellation, CE Broker may refuse to refund the renewal charge on the grounds that the service period has commenced. Cancel at least 30 days before your renewal date to ensure eligibility for a full pro-rata refund. Check your account dashboard or your most recent invoice for your exact renewal date.
Mistake 4: accepting a verbal cancellation confirmation
If a CE Broker representative tells you verbally or via telephone that your cancellation is processed, demand written confirmation by email before disconnecting the call. Verbal confirmations create no legal record; written email confirmations do. Without written proof, you have no evidence if a dispute later arises.
Mistake 5: ignoring currency fluctuations and bank fees
Because CE Broker charges in United States dollars, your Singapore bank may apply a foreign exchange conversion fee and an international transfer fee when processing your refund. The SGD amount you receive may be slightly less than the SGD amount you originally paid, depending on exchange rate movements and your bank's fee schedule. This is standard practice and is not grounds for a chargeback, but you should be aware of it.
Protecting your data and compliance records
Your continuing education transcript is a regulatory document; protecting it after cancellation is essential.
Creating independent backups
Before cancelling, export your entire CE Broker transcript as a PDF file and save it to at least two physical locations (your computer and a cloud storage service such as Google Drive or Dropbox). Additionally, photograph or scan any physical completion certificates you possess. If your jurisdiction requires certified transcripts for licence renewal, request that CE Broker issue a final official transcript before your account is closed and send it to your state licensing board directly.
Notifying your state licensing board
Contact the professional licensing board in each state where you hold a licence and inform them that you are transitioning away from CE Broker. Request confirmation that they have received and recorded all your continuing education completions. This ensures that your compliance history remains on file even if CE Broker's records become inaccessible.
When to escalate to the consumers association of singapore
If CE Broker refuses to process your cancellation or withholds your refund without justification, escalation to the Consumers Association of Singapore (CASE) is your next formal step.
Grounds for CASE escalation
You should escalate your complaint to CASE if: (1) CE Broker fails to respond to your cancellation request within 14 days; (2) CE Broker confirms cancellation but does not process a refund within 21 days; (3) CE Broker charges your payment method again after you have cancelled; or (4) CE Broker claims that your refund request is ineligible without providing a transparent explanation grounded in the Consumer Protection (Fair Trading) Act.
How to file a complaint with CASE
Contact the Consumers Association of Singapore at 6100 0315 (telephone), email [email protected], or visit case.org.sg to lodge a formal complaint. Provide CASE with copies of your cancellation request email, all responses from CE Broker, screenshots of confirmation pages, bank statements showing the original charge and any refund processing, and a timeline of your escalation efforts. CASE will investigate the complaint and, where appropriate, mediate between you and CE Broker to recover your funds.
Cancellation address and final contact details
If CE Broker does not respond to email support, send your formal cancellation notice via registered mail to the following address:
CE Broker, Inc.
5210 Belfort Road, Suite 320
Jacksonville, Florida, 32256
United States of America
Ensure you send the letter via a courier service that provides proof of delivery (such as FedEx, DHL, or International Registered Mail). Keep your proof of delivery receipt as evidence of your cancellation notice.
Bringing it together
Cancelling CE Broker is straightforward when you follow a clear legal and procedural roadmap. Your rights under Singapore's Consumer Protection (Fair Trading) Act guarantee you the right to cancel, to receive written confirmation within five business days, and to claim a pro-rata refund for any undelivered service. Start by downloading your complete continuing education records before you initiate cancellation. Then submit your cancellation request via your online dashboard, email, or registered mail to the Jacksonville address. Monitor your payment method for the refund, which must appear within 21 calendar days. If CE Broker delays or refuses, escalate to the Consumers Association of Singapore with your documented evidence. At Yafee, we have guided thousands of consumers through international subscription cancellations, and we are confident that by following this framework, you will successfully cancel CE Broker and recover any applicable refund. Your professional compliance records remain yours; take control of them before you close the account.