Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Dazzlevpn, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Dazzlevpn in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Dazzlevpn
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Dazzlevpn subscription with zero hassle
1
Fill in the form
Give us your details and those of your Dazzlevpn subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Dazzlevpn. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Dazzlevpn refuses your cancellation.
Frequently asked questions
Cancel Dazzlevpn: Step-by-Step Guide
How to cancel Dazzlevpn in the philippines and stop unwanted charges
What Dazzlevpn is and why cancellation matters
Dazzlevpn is a subscription-based virtual private network (VPN) service marketed to users in the Philippines for privacy protection, encrypted browsing, and access to geo-restricted content. The company operates under the parent name "Dazzle," with administrative headquarters in Amsterdam, Netherlands, and no dedicated Philippine office. When you subscribe to Dazzlevpn, you consent to automatic renewal on a monthly or annual cycle unless you cancel before your next billing date. Many Philippine users discover unwanted charges months after signing up because they never completed cancellation or because they subscribed through an app and did not know how to cancel within that platform.
At Yafee, we help thousands of consumers navigate cancellation traps like these every year. Understanding Dazzlevpn's billing structure and your cancellation rights under Philippine consumer law now will save you money and frustration later.
How Dazzlevpn billing works
When you subscribe to Dazzlevpn, you agree to automatic renewal. Your payment method is charged at the end of each billing cycle-monthly or annually, depending on your plan-unless you cancel in advance. The service terms state that cancellation must occur before your next billing date to prevent the charge from going through. Many users assume cancellation is instant and permanent; it is not. Dazzlevpn requires intentional action, written confirmation, and ongoing vigilance.
If you subscribed through the Apple App Store or Google Play, your billing is managed separately by those platforms, not by Dazzlevpn itself. This creates a critical mistake: canceling your account on the Dazzlevpn website while your app subscription still auto-renews through Apple or Google. You must cancel in both places if you used an app to subscribe.
Where Dazzlevpn support operates and why it matters for filipinos
Dazzlevpn support is available only through email at [email protected] and an international phone line: +62 3197010289670. There is no live chat, no Philippine local number, and no published support hours. For users in the Philippines, calling an international number means long-distance charges and potential wait times. Email responses are typically slower than chat or phone support. This matters because if you cancel and charges continue, you will need to contact support to dispute or obtain a refund, and the process will be slower than if a Philippine-based team answered immediately.
Yafee recommends taking screenshots and saving all emails during cancellation to create a paper trail. If support later claims you never canceled, your records become evidence.
Your consumer rights under philippine law
Philippine consumer law protects you against deceptive billing and non-cancellation of subscriptions.
The consumer act of the philippines protects your cancellation
Republic Act No. 7394 (Consumer Act of the Philippines) requires companies to honor cancellation requests and refunds for services not delivered as promised. If Dazzlevpn continues charging you after you have canceled, or if the service fails to work as advertised, you have the legal right to demand a refund and to escalate to the Department of Trade and Industry (DTI) if the company refuses.
The Consumer Act also protects you against deceptive billing practices. If Dazzlevpn made cancellation intentionally difficult, buried the cancel button, or failed to disclose renewal terms clearly, that violates consumer protection standards. You can file a complaint with the DTI Consumer Protection Group without hiring a lawyer.
Your legal position: Under Republic Act No. 7394, you have the right to cancel your subscription at any time before renewal. You have the right to demand a refund if Dazzlevpn charged you after you cancelled. If Dazzlevpn refuses to respond or refund you, you can escalate the complaint to the DTI without cost.
What to do if Dazzlevpn refuses to refund you
If you canceled before your renewal date but were still charged, or if Dazzlevpn claims you never canceled, your first step is to contact support with your receipts and proof of cancellation. Most companies resolve these issues immediately when presented with evidence.
If Dazzlevpn does not respond within 7 business days or refuses to refund, file a complaint with the DTI Consumer Protection Group. You can file online at the DTI website or visit your nearest DTI office in person. Provide copies of your cancellation email, billing statements, and any support responses. The DTI will contact Dazzlevpn on your behalf and mediate the dispute at no cost to you.
Pricing and billing structure
Dazzlevpn offers multiple subscription tiers with different renewal intervals.
| Plan type | Monthly cost | Annual cost | Billing cycle | Auto-renewal |
|---|---|---|---|---|
| Standard monthly | PHP 199-299 | N/A | Every 30 days | Yes, unless canceled |
| Annual plan (recommended) | N/A | PHP 1,499-1,999 | Every 365 days | Yes, unless canceled |
| Premium monthly | PHP 399-499 | N/A | Every 30 days | Yes, unless canceled |
| Premium annual | N/A | PHP 2,499-2,999 | Every 365 days | Yes, unless canceled |
| Family plan | PHP 599 | PHP 4,999 | Monthly or yearly | Yes, unless canceled |
| Free trial | Free | N/A | 7-14 days | Auto-converts to paid plan |
Note: All prices are approximate and subject to change. Yafee recommends confirming current pricing directly with Dazzlevpn before subscribing. Every plan auto-renews unless you cancel in advance.
How to cancel Dazzlevpn step by step
Cancellation differs depending on whether you subscribed directly or through an app store.
Step 1: cancel if you subscribed directly on the Dazzlevpn website
- Log in to your Dazzlevpn account at the official website using your email and password.
- If you have forgotten your password, use the "Forgot Password" link on the login page.
- Navigate to your account settings or billing section.
- This is typically labeled "Account," "Subscription," or "Billing" in the main menu.
- Look for an option labeled "Cancel subscription," "Manage subscription," or "Billing information."
- Dazzlevpn may ask you to confirm your cancellation reason (optional-you are not required to provide one).
- Click the cancel button and confirm your request.
- You should receive an immediate on-screen confirmation and an email receipt within 5 minutes.
- Save the confirmation email and screenshot the cancellation confirmation page.
- This is your proof of cancellation if disputes arise later.
- Log out of your account and verify that you can no longer access your subscription.
- You should still be able to use Dazzlevpn until the end of your current billing cycle.
Step 2: cancel if you subscribed through apple app store (iPhone or iPad)
- Open the App Store app on your iPhone or iPad.
- Do NOT cancel through the Dazzlevpn app itself; Apple manages these subscriptions separately.
- Tap your account profile icon in the top right corner.
- This is your Apple ID profile picture or initial.
- Select "Subscriptions" from the menu.
- You will see a list of all active subscriptions on your Apple account.
- Find "Dazzlevpn" in the subscription list and tap it.
- If you do not see it, you do not have an active subscription through Apple.
- Tap "Cancel Subscription" and confirm.
- Apple will ask if you want to keep the service until the end of your current billing period (select "Yes").
- Take a screenshot of the cancellation confirmation page.
- Apple will also email you a cancellation receipt to the email address associated with your Apple ID.
Step 3: cancel if you subscribed through google play (Android device)
- Open the Google Play Store app on your Android phone or tablet.
- Do NOT cancel through the Dazzlevpn app; Google manages these subscriptions separately.
- Tap your profile icon in the top right corner.
- This is your Google account picture or initial.
- Select "Payments and subscriptions" from the menu.
- You will see a list of all active subscriptions on your Google account.
- Tap "Subscriptions."
- This shows all active subscriptions linked to your Google Play account.
- Find "Dazzlevpn" and tap it.
- If you do not see it, you do not have an active subscription through Google Play.
- Tap "Cancel subscription" and confirm.
- Google will email you a cancellation confirmation to your Google account email address.
- Take a screenshot of the confirmation screen and save the cancellation email.
- This is your proof that you cancelled through Google Play, separate from any Dazzlevpn website cancellation.
Step 4: send a backup cancellation email to Dazzlevpn support
- Send an email to [email protected] with the subject line: "Cancellation Request for [Your Email Address]."
- Use the exact email address associated with your Dazzlevpn account.
- In the body of the email, include:
- Your full name
- Your email address associated with the account
- Your account ID or subscriber number (found in your billing invoice)
- Your current billing date and plan type (monthly or annual)
- A clear statement: "I request cancellation of my Dazzlevpn subscription effective immediately."
- Request a written cancellation confirmation email from support.
- Ask them to reply with confirmation that your account has been cancelled and will not auto-renew.
- Send the email from the same address you used to create your Dazzlevpn account.
- This proves the request came from the account holder.
- Wait for a response within 7 business days.
- If you do not hear back, send a follow-up email or call +62 3197010289670.
- Save the entire email thread (your request and their reply).
- This is critical evidence if you need to escalate to the DTI later.
What happens after cancellation
You have cancelled your subscription; here is what to expect next.
Continued access during your final billing period
When you cancel Dazzlevpn, your subscription does not end immediately. You retain full access to the VPN service until the end of your current billing cycle. If you cancel on the 15th of a month and your next renewal date is the 1st of next month, you can use Dazzlevpn until the 1st at no additional cost. After that date, your access will be blocked.
If you cancel an annual plan mid-year, you do not receive a refund for unused months unless Dazzlevpn's terms explicitly offer one. Philippine consumer law does not require pro-rata refunds for voluntary cancellations; however, Yafee recommends asking support if a partial refund is possible.
Verify your cancellation one week before renewal
Do not assume your cancellation went through. One week before your original renewal date, log in to your Dazzlevpn account or check your billing method to confirm that no new charge appears. If your credit card or PayPal account shows a charge from Dazzlevpn after your cancellation date, contact support immediately with your cancellation email as proof.
Monitor your credit card and PayPal statements
After cancellation, check your bank account or payment app every month for 60 days. Look for any transactions from "Dazzle," "Dazzlevpn," or similar names. If an unauthorized charge appears, contact your bank immediately and request a chargeback. Under Philippine banking regulations, you have the right to dispute unauthorized charges within 120 days of the transaction.
Refund policy and recovery
Dazzlevpn does not offer refunds for cancellations made after your billing date has passed.
When you may qualify for a refund
You may recover charges if any of the following circumstances apply:
- You cancelled before your renewal date but were charged anyway-contact support for a refund.
- Dazzlevpn failed to deliver the service as advertised (downtime, no access to promised servers)-file a complaint under the Consumer Act of the Philippines.
- You were charged after requesting cancellation and your cancellation email is dated before the charge-request a refund immediately with your email as proof.
- You cancelled within a trial period (typically 7-14 days)-Dazzlevpn must refund the trial charge if you did not authorize continued billing.
How to request a refund from Dazzlevpn
Email [email protected] with the subject "Refund request for [Your Email Address]" and include your invoice number, the charge date, and the reason for the refund. Attach your cancellation confirmation email and a screenshot of the unauthorized charge. Dazzlevpn typically responds within 7-10 business days. If they deny the refund without explanation, escalate to the DTI.
Common mistakes to avoid
Many users cancel their subscription but still face unwanted charges-the good news is these mistakes are entirely preventable with proper planning.
Mistake 1: canceling only the app, not the subscription
Deleting the Dazzlevpn app from your phone does not cancel your subscription. The app is just software; your billing subscription lives on Dazzlevpn's servers or with Apple/Google. You must cancel the subscription itself through the website, Apple App Store, or Google Play. Yafee recommends canceling through all three channels if you are unsure which one you used.
Mistake 2: missing your renewal date
Dazzlevpn's renewal charge goes through automatically if you have not cancelled before that date. If your renewal is on the 1st of the month and you cancel on the 2nd, you are one day too late. Mark your renewal date in your calendar 7 days before it occurs, and cancel by that deadline.
Mistake 3: not saving cancellation proof
If Dazzlevpn's support team denies that you cancelled, your only evidence is the email confirmation. Save every email, screenshot, and on-screen confirmation message immediately after canceling. Store these in a folder on your computer or cloud storage that you can access later.
Mistake 4: relying on email alone without a backup phone call
Email support is slow and may get lost. After sending your cancellation email to [email protected], call +62 3197010289670 a day or two later to confirm that support received it. Ask them to note your request in their system and provide a ticket or reference number.
Mistake 5: not checking your bank statement after cancellation
You must monitor your billing method for 60 days after cancellation. Set a phone reminder to check your credit card statement one week after your expected cancellation date. If a surprise charge appears, dispute it immediately with your bank-do not wait months to report it.
After cancellation checklist
Use this checklist to verify that your cancellation is complete and secure.
| Action | Timeline | Status |
|---|---|---|
| Send cancellation email to [email protected] | Same day | [ ] Done |
| Cancel subscription via website or app store | Same day | [ ] Done |
| Save all confirmation emails and screenshots | Same day | [ ] Done |
| Follow up with support phone call to confirm | Within 2 days | [ ] Done |
| Verify no charge appears in your bank account | One week before renewal | [ ] Done |
| Contact DTI if charges appear after cancellation | Within 30 days of unauthorized charge | [ ] Done |
Why cancel Dazzlevpn
Users in the Philippines cancel Dazzlevpn for several common reasons.
Reasons to cancel
- You found a cheaper VPN: Other providers offer faster speeds or more servers for less money per month.
- You no longer need a VPN: Your intended use case (accessing content abroad, temporary privacy protection) is complete.
- Server issues or slow speeds: Dazzlevpn's servers are frequently overloaded or do not connect reliably.
- You forgot you subscribed: You tested the free trial and did not realize it auto-converted to a paid plan.
- Better support elsewhere: Other VPN providers offer Philippine-based customer support or 24/7 live chat.
- Data privacy concerns: You are uncomfortable with the company's privacy policy or logging practices.
- Annual commitment is too long: You prefer month-to-month flexibility rather than locking into a year-long plan.
Reasons to keep Dazzlevpn
- You use it daily: The VPN works reliably on your devices and servers near the Philippines are fast.
- You locked in a discount: You paid for annual service upfront and want to see the subscription through.
- Privacy is non-negotiable: Dazzlevpn's no-logging policy and encryption meet your security requirements.
- Switching is inconvenient: You have it installed on multiple devices and prefer to keep it rather than reconfigure.
Dazzlevpn vs. other VPN providers
How Dazzlevpn compares to competitors on key cancellation and billing factors.
| Feature | Dazzlevpn | NordVPN | ExpressVPN | Surfshark |
|---|---|---|---|---|
| Philippine support contact | None (email only, Amsterdam) | Email + live chat 24/7 | Email + live chat 24/7 | Email + live chat 24/7 |
| Monthly price (PHP) | PHP 199-299 | PHP 229-349 | PHP 289-399 | PHP 149-249 |
| Cancellation method | Email or website account | One-click website cancellation | One-click website cancellation | One-click website cancellation |
| Money-back guarantee | No published policy | 30 days | 30 days | 30 days |
| Auto-renewal terms | Automatic unless cancelled | Automatic unless cancelled | Automatic unless cancelled | Automatic unless cancelled |
| Server count | 500+ | 5000+ | 3000+ | 3200+ |
Dazzlevpn cancellation address and contact details
Use these official channels to cancel or dispute charges with Dazzlevpn.
Email support
Email address: [email protected]
Send your cancellation request here with your account email, subscriber number, and renewal date. Include a clear statement that you want to cancel effective immediately. Expect a response within 7 business days.
Phone support (international)
Phone number: +62 3197010289670
This is an international number based in Amsterdam, Netherlands. Calls from the Philippines will be routed internationally and may incur long-distance charges. Call during European business hours (Monday to Friday, 9:00 AM to 5:00 PM Central European Time) for faster response. Have your account details ready when you call.
Mailing address
Dazzle B.V.
Weesperplein 4, Unit 3.09
1018 XA Amsterdam
Netherlands
You may send a certified cancellation letter here if email and phone do not work, though postal mail from the Philippines will take 2-4 weeks to arrive. Keep a copy of your letter as proof of delivery.
No official philippine office
Dazzlevpn does not maintain a local address in the Philippines. All cancellations and disputes must be handled through international email or phone. This is why Yafee emphasizes saving written proof-if support denies your cancellation, the DTI will need documented evidence to intervene.
Filing a complaint with the department of trade and industry
If Dazzlevpn refuses to cancel your subscription or refund unauthorized charges, escalate to the DTI.
How to file a DTI complaint
- Visit the DTI website at www.dti.gov.ph or contact your nearest DTI Regional Office.
- You can file online or in person; both are free.
- Provide your complaint details:
- Your name, address, and phone number
- The name and address of Dazzlevpn (Dazzle B.V., Amsterdam)
- A description of the problem (unauthorized charges, refusal to cancel)
- The dates of your cancellation request and unwanted charges
- All supporting documents: cancellation emails, billing statements, screenshots
- The DTI will assign your complaint a case number and contact Dazzlevpn on your behalf.
- Dazzlevpn typically responds within 30 days.
- Attend a mediation session if requested.
- The DTI will facilitate a settlement discussion between you and Dazzlevpn.
- The DTI will issue a resolution if mediation fails.
- If Dazzlevpn ignores the DTI, you can pursue legal action or request enforcement.
The DTI process is free and requires no lawyer. It typically resolves disputes within 30-90 days. Yafee strongly recommends filing with the DTI before pursuing costly legal action.
Key takeaways and conclusion
Canceling Dazzlevpn requires deliberate action on multiple fronts: cancel through the website or app store, send a backup email to support, and monitor your billing for 60 days after. Philippine consumer law under Republic Act No. 7394 protects you if Dazzlevpn refuses to honor your cancellation or continues charging you. If disputes arise, the Department of Trade and Industry will intervene at no cost to you.
Yafee has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges by following this exact process. Save your cancellation proof, verify that charges stop, and escalate to the DTI if needed. You have the legal right to cancel, and Dazzlevpn must honor that right under Philippine consumer protection law.
Whether you are switching to a cheaper VPN, no longer need the service, or experienced poor support, the cancellation process outlined above protects you at every step. Yafee recommends starting your cancellation today-do not wait until your next renewal date surprises you with an unwanted charge. Visit Yafee.com for additional guides on canceling other subscriptions and protecting your consumer rights in the Philippines.