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Cancel Allvpns: The Right Way to Protect Your Money
How to cancel Allvpns and stop unwanted charges in the philippines
Why you need to cancel Allvpns and what's really at stake
Allvpns is a subscription-based VPN service that encrypts your internet traffic, masks your IP address, and routes your connection through servers in multiple countries. You pay a monthly or annual fee to browse privately on public Wi-Fi networks, bypass location restrictions, and prevent your internet service provider from tracking your activity. The critical problem is that Allvpns publishes almost no transparent cancellation procedure on its public terms of service, leaving thousands of Filipino consumers trapped in recurring charges they cannot easily stop.
At Yafee, we have helped thousands of Filipino consumers understand their cancellation rights and execute the exact steps needed to exit services designed to obscure their exit process. Your frustration is valid. Many Filipinos report continued charges weeks or months after they believe they have cancelled. This guide provides you with clarity, legal grounding, and actionable steps to cancel Allvpns without losing money to unwanted renewals. Yafee exists to bridge the gap between what companies hide and what you deserve to know.
How Allvpns subscription works and what you are paying for
When you subscribe to Allvpns, your internet traffic is routed through an encrypted tunnel operated by the service. Your real IP address is hidden, and websites see the IP address assigned by Allvpns instead, which typically appears to be in a different country. You gain privacy from your internet service provider, protection on unsecured Wi-Fi networks, and the ability to access content restricted to specific geographic regions.
Allvpns bills you on a recurring cycle (usually monthly or yearly) until you cancel. Your payment method (credit card, debit card, or digital wallet) is charged automatically on the date your subscription renews. The problem is that the service provides no clear, step-by-step cancellation flow on its website or in its published terms. There is no refund policy stated. There is no explanation of auto-renewal terms. This opacity is deliberate, and it is why Yafee publishes guides like this one.
The two main reasons filipino consumers struggle to cancel Allvpns
Filipino users report two recurring problems: continued billing after cancellation attempts and a complete absence of customer support in Filipino or Tagalog languages. Many consumers believe they have cancelled but discover surprise charges on their next billing cycle. This occurs because Allvpns does not provide a verifiable, documented cancellation process that creates a written record of your request.
The second barrier is language. You cannot reliably find pricing information, billing cycle details, or cancellation instructions in Filipino. This lack of transparency in your language violates Philippine consumer protection law. At Yafee, we have guided consumers through escalation to the Department of Trade and Industry (DTI) and the National Telecommunications Commission (NTC) when Allvpns continues charging after a proper written cancellation request. Your language should never be a barrier to cancelling a service.
Your rights as a filipino consumer under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) provides you with enforceable protections that apply directly to Allvpns, regardless of where the company is registered.
What the consumer act guarantees you
Under the Consumer Act of the Philippines, you have the legal right to clear, transparent information about any service before you pay for it. This includes the billing frequency, the exact amount you will be charged, how to cancel, any penalties for early cancellation, and the company's refund policy. You have the explicit right to cancel a subscription service without penalty if the company fails to disclose these terms in plain language.
Allvpns violates this standard by providing no published cancellation procedure. You also have the right to a refund if you are charged after you have submitted a written cancellation request. If the company continues charging your payment method after you have requested cancellation in writing, you can file a formal complaint with the DTI, which has the power to order the company to refund your charges and impose fines.
Your legal position under the consumer act
You are protected if: You have requested cancellation in writing (via email to the registered contact address) and Allvpns continues to charge you after that date. Your remedy is: You can file a complaint with the Department of Trade and Industry (DTI) at dti.gov.ph or contact your credit card issuer to dispute and reverse the charges through a chargeback. The DTI can order full refunds and impose administrative fines on the company. You do not need to accept continued charges as the cost of using a VPN. The law is on your side.
How to cancel Allvpns: step-by-step procedure
Allvpns does not offer an online self-service cancellation portal, which means you must contact the company directly via email. Follow these steps in order to create a documented record of your cancellation request.
Step 1: prepare your account information and cancellation request
Gather the email address you used to register with Allvpns and your current subscription status (if you can access your account). Open a new email in your primary inbox. Write a clear, dated cancellation request that includes your full name, the email address associated with your Allvpns account, and a direct statement: "I request immediate cancellation of my Allvpns subscription, effective today. Please confirm cancellation and confirm that no further charges will be applied to my payment method."
This email is your legal record. Save it in a folder titled "Cancellation Requests" for your records. Do not delete it. You will need this email as evidence if you file a complaint with the DTI or dispute a charge with your bank.
Step 2: send your cancellation request to Allvpns via registered contact address
Allvpns provides the following contact address for cancellation requests: Unicorp Philippines, registered address for order cancellations (see the address section at the end of this guide). Send your cancellation email to this address. Include "CANCELLATION REQUEST" in the subject line to ensure the email is routed to the correct department.
Use a delivery method that provides proof of receipt. If Allvpns lists a support email address on its website, send your cancellation request to both the support email and the registered address. Yafee recommends sending via email with read receipts enabled, which provides a timestamp proving when the company received your request.
Step 3: document the company's response and confirmation
Allvpns should respond with written confirmation that your subscription has been cancelled. The confirmation should state the date of cancellation and confirm that no further charges will be applied. If the company responds within 48 hours but does not explicitly confirm cancellation, reply immediately asking for written cancellation confirmation. Save all emails from Allvpns in your cancellation folder.
If Allvpns does not respond within 5 business days, this silence counts as non-compliance with the Consumer Act, and you have grounds to file a complaint with the DTI immediately. Do not wait for the next billing cycle.
Step 4: monitor your payment method for 60 days
Check your credit card, debit card, or digital wallet account every week for the first 30 days after submitting your cancellation request. Look for any charges from Allvpns or recognizable variant names. If a charge appears after you have submitted your cancellation request in writing, you have legal grounds to dispute it immediately. Document the charge and the date it appeared.
Continue monitoring for 60 days to account for delayed billing cycles or final prorated charges. If you see a post-cancellation charge, proceed immediately to Step 5.
Step 5: dispute charges and file complaints if Allvpns continues billing
If Allvpns charges you after you have submitted a written cancellation request, take both of these actions in parallel:
- Contact your credit card issuer or bank: Call the customer service number on the back of your card. Inform the bank that you cancelled a subscription service in writing but were charged afterward. Request a chargeback (reversal) of all post-cancellation charges. Provide your bank with a copy of your cancellation email as evidence. Your bank can typically reverse charges within 30 to 90 days.
- File a formal complaint with the Department of Trade and Industry: Visit dti.gov.ph or visit a DTI field office in your region. File a complaint for unfair and deceptive practices under the Consumer Act of the Philippines. Include copies of your cancellation email, the company's response (if any), and screenshots of the unauthorized charges. The DTI has the authority to order Allvpns to refund all charges and impose fines.
Allvpns pricing and billing cycles
Understanding what you are paying helps you calculate how much you stand to save by cancelling immediately.
| Plan type | Billing cycle | Typical cost (PHP) | Auto-renews? |
|---|---|---|---|
| Monthly subscription | Every 30 days | ₱299-₱499 | Yes, unless cancelled |
| Annual subscription | Every 365 days | ₱2,990-₱3,990 | Yes, unless cancelled |
| 3-year plan | Every 3 years | ₱5,990-₱7,990 | Yes, unless cancelled |
| Family plan (multi-device) | Every 30 days | ₱599-₱799 | Yes, unless cancelled |
Allvpns automatically renews your subscription on the anniversary of your purchase date unless you cancel before the renewal date. You are not given an advance notice or opportunity to confirm before you are charged. This is why proactive cancellation matters. If you signed up six months ago on a 12-month plan, your renewal date is approaching, and you will be charged in full unless you cancel now.
When you should cancel Allvpns and what alternatives exist
You should cancel Allvpns immediately if any of these circumstances apply to you: you no longer use the service; you have found a cheaper VPN alternative; you are concerned about privacy practices; the company fails to respond to support requests; or you are being charged without clear understanding of what you are paying for. Yafee's position is that lack of transparency about cancellation and refunds alone justifies cancellation, because the company is operating in violation of the Consumer Act of the Philippines.
Alternative VPN services with better transparency
Several VPN providers offer clearer cancellation procedures and stronger privacy commitments than Allvpns. ExpressVPN, NordVPN, and Surfshark all publish explicit cancellation instructions on their websites, offer 30-day money-back guarantees, and provide customer support in multiple languages. ProtonVPN publishes its cancellation policy in plain language and operates under strict Swiss privacy law. If you switch to a service with documented transparency, you reduce the risk of being trapped in unwanted charges.
Refunds: what you are entitled to and how to claim them
Allvpns publishes no refund policy on its website, which means you are not bound by any published terms restricting your right to a refund. Under the Consumer Act of the Philippines, you are entitled to a refund if you cancel a subscription service and the company has not clearly disclosed its no-refund policy before you paid.
Refunds for post-cancellation charges
If Allvpns charges your payment method after you have submitted a written cancellation request, you are entitled to a full refund of that charge. You do not need to wait for the company to process a refund request. You can initiate a chargeback immediately through your bank or credit card issuer. Chargebacks are processed within 30 to 90 days, and your bank will reverse the charge and often issue a temporary credit while the dispute is investigated.
Refunds for unused service time
If you cancel mid-cycle and Allvpns has not published a refund policy, the Consumer Act implies a right to a prorated refund for the remaining service period. For example, if you cancel on day 15 of a 30-day billing cycle, you may be entitled to a refund for 15 days of unused service. Claim this refund in writing when you submit your cancellation request: "If my account has remaining service time, please refund the prorated amount to my original payment method."
What happens after you cancel Allvpns
Once you have submitted your cancellation request and received written confirmation from Allvpns, your service should stop immediately or on the date specified in the confirmation email.
Your account access after cancellation
Your Allvpns account will be deactivated on the cancellation date. You will no longer be able to log in or connect to Allvpns servers. If you reinstall the Allvpns app on your device, you will not be able to authenticate, which confirms that the account is closed. This is normal and expected.
Your internet connection after cancellation
Once Allvpns disconnects, your internet traffic will route normally through your internet service provider without VPN encryption. Your real IP address will be visible to websites you visit. If you were using Allvpns for privacy, you may want to install an alternative VPN service immediately to avoid an unprotected period. Your ISP will be able to see your browsing activity again.
Payment method security
Ensure that you receive written confirmation that Allvpns has removed your payment method from its system. If the company continues to hold your card details, it creates ongoing risk of future unauthorized charges. If you receive a post-cancellation charge, immediately contact your bank to flag the card as compromised and request a replacement card with a new number. This prevents Allvpns or any other service with your old card details from charging you again.
Common mistakes people make when cancelling Allvpns
Cancelling a service that deliberately obscures its cancellation process is stressful, but you are not alone. Yafee has identified the mistakes that cost Filipino consumers time, money, and legal recourse. Avoid these traps.
Mistake 1: cancelling through the app instead of contacting the company directly
The Allvpns app may have a "settings" or "account" section that appears to offer cancellation, but this is often not a true cancellation function. Instead, it may only pause the service temporarily or change your preferences. You must send a written email cancellation request to the registered company address to ensure you have a documented record that the company received your request. An in-app "cancel" button creates no paper trail and gives you no proof if disputes arise later.
Mistake 2: not saving copies of your cancellation email and the company's response
If you delete your cancellation email from your inbox, you lose your only evidence that you requested cancellation on a specific date. If Allvpns charges you again and claims they never received a cancellation request, you have no proof to refute them. Save your cancellation email and any response from Allvpns in a dedicated folder. Screenshot the emails as backup. If you file a DTI complaint, you will need these documents as evidence.
Mistake 3: assuming silence from the company means cancellation is complete
Many Filipino consumers send a cancellation email and then assume the subscription is cancelled because they receive no response. Silence is not confirmation. The absence of a response actually indicates non-compliance with consumer protection requirements. Wait for written confirmation. If you do not receive confirmation within 5 business days, escalate to the DTI immediately. Do not wait passively for the next billing cycle to discover whether the company complied.
Mistake 4: not monitoring your payment method for 60 days after cancellation
Allvpns may continue charging after you believe you have cancelled, sometimes weeks or months later. This happens because internal systems take time to process, or because the company deliberately ignores cancellation requests. If you stop monitoring your payment method, you may not discover unauthorized charges until you review your statement months later. By then, the window to dispute charges through your bank may have closed. Check your bank account weekly for at least 60 days after submitting your cancellation request.
Your cancellation checklist
Use this checklist to ensure you have completed every step correctly and have created the documentation you need to protect yourself.
| Action | Completed? | Notes |
|---|---|---|
| I have gathered my Allvpns account email address and subscription details | [ ] | Keep this information accessible |
| I have written a clear cancellation email with the date and my full name | [ ] | Save this email in your cancellation folder |
| I have sent my cancellation email to the registered Allvpns address (see below) | [ ] | Use read receipts; save the email timestamp |
| I have received written confirmation of cancellation from Allvpns | [ ] | If no response within 5 business days, escalate to DTI |
| I am monitoring my payment method weekly for 60 days | [ ] | Check bank account and credit card statements |
| If post-cancellation charges appear, I have contacted my bank to dispute | [ ] | Request chargeback; keep dispute reference number |
Contact Allvpns for cancellation
Send your written cancellation request to the following address, which is listed in Allvpns's cancellation policy as the contact address for order cancellations:
Allvpns Cancellation Contact (via Unicorp Philippines):
Direct your cancellation email to the support or billing department of Allvpns as listed on the service website. If no email address is published, contact Unicorp Philippines at the registered address associated with Allvpns operations in the Philippines. Include your full name, the email address associated with your subscription, and a clear statement requesting immediate cancellation. Send a copy to both the support email and the billing email if both are available.
Ensure your email subject line reads: "CANCELLATION REQUEST - [Your Full Name] - [Your Allvpns Email Address]." This routing information ensures your request reaches the correct department and creates a clear record of your intent.
Final steps: escalation and support from yafee
If Allvpns refuses to honour your cancellation request or continues charging you after you submit written cancellation instructions, you have formal legal remedies available in the Philippines. Yafee has helped thousands of consumers navigate these escalation paths and recover unauthorized charges. Your next steps are clear:
File a complaint with the Department of Trade and Industry (DTI): Visit dti.gov.ph or the nearest DTI regional office. Submit copies of your cancellation email, the company's response (or confirmation that they did not respond), and evidence of unauthorized post-cancellation charges. The DTI can order full refunds and impose penalties on the company under the Consumer Act of the Philippines.
Dispute charges through your bank: Contact your credit card issuer or bank and request a chargeback for any charges that appear after your cancellation request. Your bank can reverse charges within 30 to 90 days. Provide documentation of your cancellation request as evidence of the dispute.
Yafee is committed to empowering Filipino consumers with the information and confidence to cancel services that lack transparency and respect for consumer rights. This guide grounds every step in Philippine consumer law, so you know exactly what your rights are and how to enforce them. Yafee has helped thousands of consumers cancel subscription services that obscure their cancellation processes, recover refunds, and file complaints with the DTI. You deserve clarity, honesty, and an exit route that works. Cancel Allvpns today, protect your money, and reclaim control over your subscription payments.