Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Hunter, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Hunter in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Hunter
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Hunter subscription with zero hassle
1
Fill in the form
Give us your details and those of your Hunter subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Hunter. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Hunter refuses your cancellation.
Frequently asked questions
Cancel Hunter: Step-by-Step Guide
How to cancel Hunter and avoid surprise charges in the philippines
What Hunter is and why cancellation matters
Hunter is a software-as-a-service platform that finds and verifies professional email addresses for sales teams, recruiters, founders, and agencies across the Philippines. The service operates on a freemium model with paid tiers that charge in US dollars, billed monthly or yearly through recurring subscriptions. Understanding your cancellation rights protects you from unwanted charges and ensures you remain in control of your subscription.
Many Filipino users discover that Hunter no longer fits their workflow. You might find that you accumulate unused credits each month, the email verification accuracy does not meet your expectations, or you have switched to a simpler free tool that serves your actual needs. Yafee recognizes that subscription management can become confusing, especially when services bill internationally and auto-renewal happens silently. This guide walks you through your legal rights and provides a clear cancellation process.
How Hunter charges your account
Hunter offers a free plan with 50 credits monthly and one email account. Paid tiers begin at the Starter level (2,000 credits monthly) and scale up to the Scale plan (25,000 credits monthly). Because Hunter bills in USD, your Philippine bank, GCash, Maya, or credit card provider applies a foreign exchange rate at the time of charge, so your peso amount may vary slightly from the advertised dollar price.
Auto-renewal is the default on most paid accounts. Unless you actively cancel before your next billing date, Hunter will charge your payment method again automatically. This auto-renewal clause is where most users encounter trouble, particularly if they lose track of their subscription renewal date.
Signs you should cancel Hunter
You are likely overpaying if your monthly credit usage falls well below your plan allocation. For example, if you hold a Starter plan but send only 100 prospect searches per month, you carry 1,900 unused credits. Similarly, if you have migrated to another email-discovery tool or shifted to manual outreach, continuing your subscription wastes money.
Some users cancel because Hunter's data accuracy has declined for their specific industry or geography. Email addresses that should validate sometimes bounce, or target prospects are missing entirely. If cleaning lists consumes more time than building them, cancellation often delivers better value.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) establishes your right to cancel subscription services without unreasonable penalty or restriction. Under this law, you cannot be charged after you have submitted a written cancellation request.
Your legal position is protected by three key principles: first, you have the right to terminate any continuous obligation; second, the company must honour cancellation requests within 14 days; and third, any charges after cancellation can be disputed and reversed. If Hunter continues billing you after you have clearly cancelled, you can escalate your complaint to the Department of Trade and Industry (DTI) Consumer Protection Group.
Yafee recommends that you document every cancellation request with the date, time, and exact wording. Save confirmation emails or screenshots. This evidence becomes essential if a dispute arises and you need to prove your cancellation was legitimate and timely.
Additionally, Republic Act No. 9496 (the National Do Not Call Registry Act) and related digital service regulations require that companies honour cancellation requests promptly. Hunter is bound by these rules because it accepts payment from Philippine residents and operates in the Philippine market, regardless of its US base.
Methods to cancel Hunter
Hunter does not provide a one-click self-service cancellation button, so you must contact support directly through their support portal or email.
Locate your Hunter account settings
Log in to your Hunter account using your registered email address and password. Navigate to your account dashboard. Look for a Settings or Account menu, typically found in the top right corner near your profile picture or name.
Submit a cancellation request via support
Hunter requires you to contact their support team to cancel. Complete the following steps:
- Visit the Hunter support portal at support.hunter.io or access the Help section within your account dashboard.
- Click "Create a ticket" or "Contact support" and select the category that relates to your subscription or billing.
- Write a clear subject line: "Request to cancel my Hunter subscription effective immediately."
- In the message body, include:
- Your full name and the email address associated with your account
- Your current subscription tier (Starter, Scale, or other)
- The date you want cancellation to take effect
- A statement such as "I request that my subscription be cancelled and auto-renewal be disabled immediately. Please confirm cancellation in writing."
- Submit your ticket and note the ticket number provided.
- Retain the confirmation email showing your support ticket was received.
Confirm cancellation via email
After submitting your support request, Hunter should respond within 2 to 3 business days. Their response email should state that your subscription has been cancelled and auto-renewal has been disabled. If you do not receive confirmation within 5 business days, submit a follow-up ticket referencing your original ticket number.
Important: Do not assume cancellation is complete until you receive a written confirmation. Email a second follow-up if needed, or contact Hunter directly using their listed customer service contact details.
Verify cancellation on your account
Log back into your Hunter account and check your subscription status. Your account should display "Free plan" or indicate that your paid plan is no longer active. If your paid plan still appears active after receiving cancellation confirmation, send another email to support immediately, citing your cancellation ticket number.
Pricing overview and monthly costs
Understanding Hunter's pricing structure helps you decide whether your current plan represents fair value or whether cancellation makes financial sense.
| Plan | Monthly credits | Email accounts | Annual price (USD) | Monthly price (USD) | Approx. PHP monthly (at 56 exchange rate) |
|---|---|---|---|---|---|
| Free | 50 | 1 | Free | Free | Free |
| Starter | 2,000 | 3 | $312 | $39 | ~2,184 PHP |
| Pro | 5,000 | 5 | $720 | $90 | ~5,040 PHP |
| Team | 12,000 | Unlimited | $1,440 | $180 | ~10,080 PHP |
| Scale | 25,000 | Unlimited | $2,880 | $360 | ~20,160 PHP |
Note: Prices are approximate. Your actual PHP amount depends on your payment provider's foreign exchange rate at the time of billing.
After you cancel Hunter
Cancellation takes effect immediately, though Hunter may allow you to use your remaining credits until the end of your current billing cycle.
What happens to your data
After cancellation, you retain access to your past searches and lists for a limited period (typically 30 to 90 days). Export any prospect lists or email addresses you need before this window closes. Download your data as a CSV file from your account dashboard and store it securely on your computer.
Monitor your next billing date
Even though you cancelled, mark your original subscription renewal date on your calendar. Check your bank statement on that date to confirm Hunter did not charge you. If an unexpected charge appears, contact your bank immediately and file a dispute, providing your cancellation confirmation email as evidence.
Disable payment method access (optional)
For extra protection, you can remove the credit card or payment method associated with your Hunter account. Log in one final time, navigate to Billing or Payment settings, and delete the card on file. This prevents any accidental re-charges.
Refund policy and how to recover charges
Hunter does not offer automatic refunds for unused credits or partial-month cancellations. Your subscription charges through the end of your current billing cycle, after which no further charges occur.
However, if you cancel within 14 days of your initial purchase or renewal and have not used the service significantly, you can request a refund by contacting support. Include in your refund request: your account email, the charge date, the amount charged, and a brief explanation (for example, "I cancelled within two days of purchase and request a refund of unused credits").
If Hunter charged you after you submitted a cancellation request, you have grounds for a chargeback. Contact your bank or payment provider, provide your cancellation confirmation email, and file a dispute. Philippine consumer law supports your claim that charges after cancellation are unauthorized.
Yafee advises documenting all communication with Hunter and your payment provider. Request written confirmation of any refund or chargeback resolution and keep it indefinitely.
Common cancellation mistakes and how to avoid them
Cancellation can feel straightforward, but many users make costly errors. You can protect yourself by understanding what goes wrong most often.
Assuming silence means cancellation
Submitting a support ticket and receiving no response does not mean your subscription is cancelled. Some users wait weeks assuming their account has been deactivated, only to discover a new charge on their statement. Always demand written confirmation from Hunter's support team. If you do not receive a response within 5 business days, escalate by sending a follow-up email or filing a complaint with the DTI.
Forgetting to check your account after confirmation
Even after receiving cancellation confirmation, log back in and verify that your plan shows as inactive or "Free." Confirmation emails sometimes contain errors, or the cancellation instruction may not have been processed correctly on Hunter's end. A five-minute verification check prevents costly surprises at your next billing cycle.
Not documenting your cancellation request
If you phone Hunter or message them through an unofficial channel, you have no proof of your cancellation request. Always use the official support portal and keep a screenshot or email record. Yafee emphasizes that documented evidence is the only proof that protects you if a dispute arises and you need to file a complaint with the DTI.
Cancelling the wrong account
If you manage multiple email addresses or have created Hunter accounts for your team, verify you are cancelling the correct one. Check the email address shown in your account settings before submitting your cancellation request. A small mistake here means the wrong subscription remains active and charged.
Comparison of Hunter and alternative email-finding tools
Before you finalize your cancellation, consider whether another tool might serve you better at lower cost.
| Tool | Email finding | Verification | Free plan | Approx. monthly cost (USD) |
|---|---|---|---|---|
| Hunter | Yes | Yes | 50 credits/month | $39 (Starter) |
| RocketReach | Yes | Yes | 250 credits/month | $49 |
| Clearbit Enrichment | Yes (API) | Yes | 100 requests/month | $99 |
| Snov.io | Yes | Yes | 100 verifications/month | $40 |
| Apollo.io | Yes | Yes | Unlimited (limited data) | $49 |
If you cancel Hunter, test a free tier from an alternative tool first. Many competitors offer more generous free plans, which might eliminate the need for a paid subscription altogether.
Reviews and user experience
Hunter holds an average rating of 4.5 out of 5 stars across major software review platforms. However, ratings vary significantly by geography and use case.
Philippine users frequently praise Hunter for speed and ease of use, but common complaints include: charges appearing without clear communication, difficulty reaching support, and declining email verification accuracy in certain regions. Some users report that Hunter's data accuracy drops in sectors like healthcare or government, where contact lists may be outdated or restricted.
If your experience mirrors these complaints, cancellation makes sense. Yafee recommends checking recent user reviews on G2, Capterra, and Trustpilot before you cancel, to confirm you are not alone in your concerns. Positive recent reviews may indicate Hunter has resolved known issues; negative reviews suggest the problems are ongoing.
Key checklist before and after cancellation
Use this checklist to ensure your cancellation is complete and your account is secure.
| Action | Status | Notes |
|---|---|---|
| Export all prospect lists and data to CSV | Complete | Do this before submitting cancellation |
| Submit cancellation request via support portal | Complete | Keep support ticket number |
| Receive written cancellation confirmation | Complete | Email or ticket update from Hunter |
| Log in and verify subscription shows as inactive | Complete | Most important step |
| Remove payment method from account (optional) | Complete | Prevents accidental re-charges |
| Monitor bank statement on original renewal date | Complete | Confirm no charge appears |
Summary and next steps
Cancelling Hunter is straightforward once you understand the process and your rights. The Consumer Act of the Philippines (Republic Act No. 7394) protects you by requiring that Hunter honour your cancellation request within 14 days and cease all charges immediately. You are not locked into auto-renewal, and you can recover unauthorized charges through your bank or by filing a complaint with the Department of Trade and Industry.
To cancel, log in to your account, navigate to the support portal, and submit a clear, written cancellation request. Demand written confirmation and verify that your subscription shows as inactive on your account dashboard. Save all confirmation emails and monitor your next billing date to confirm no charge appears.
If Hunter continues to bill you after cancellation, contact your bank to file a chargeback dispute and escalate your complaint to the DTI Consumer Protection Group. Yafee has helped thousands of consumers cancel unwanted subscriptions and recover wrongful charges by following this exact process. Whether you are switching tools, reducing expenses, or moving away from email prospecting altogether, your cancellation rights are solid under Philippine law. Take action today, document every step, and protect your account from surprise charges.
How to contact Hunter
For cancellation or account support, use these official channels:
- Support portal: support.hunter.io
- In-app Help: Select Help or Support from your Hunter account dashboard
- Email: Contact support via the ticket system within the portal
For consumer complaints or to escalate unresolved cancellation issues, contact the Department of Trade and Industry (DTI) Consumer Protection Group in the Philippines:
- Hotline: 1-555-1386 (domestic toll-free)
- Website: www.dti.gov.ph
- Email: [email protected]