Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Wordmint, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Wordmint in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Wordmint
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Wordmint subscription with zero hassle
1
Fill in the form
Give us your details and those of your Wordmint subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Wordmint. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Wordmint refuses your cancellation.
Frequently asked questions
Cancel Wordmint: Step-by-Step Guide
How to cancel Wordmint and reclaim your subscription in the philippines
What Wordmint is and why you might want to cancel
Wordmint is a cloud-based puzzle creation platform designed for teachers, tutors, schools, and small teams across the Philippines. The service provides access to over 500,000 pre-made crosswords, word searches, bingo cards, and worksheets, while also allowing you to build your own interactive or printable activities within minutes.
You may have subscribed to Wordmint to support a semester project, an enrichment programme, or professional development. However, circumstances change. Your teaching schedule may have shifted, your budget may have tightened, or you may have discovered a platform that better suits your needs. Any of these reasons is entirely valid, and cancelling your subscription should be straightforward and transparent. At Yafee, we help thousands of Filipino consumers understand exactly how to exit subscriptions without incurring surprise charges, hidden fees, or persistent billing confusion.
Understanding wordmint's billing structure in the philippines
Wordmint charges exclusively in US dollars, not Philippine pesos. Your actual bill depends on your bank's exchange rate on the day billing occurs, which means the amount reflected in your account statement may vary from the advertised price. This currency conversion often frustrates Philippine users, not because of the product itself, but because cancellation pathways remain unclear and billing dates are not always transparent.
Yafee exists to eliminate that confusion. We show you exactly where to cancel, when to cancel, and what to expect after you do.
Wordmint's paid plan and what you pay for
Wordmint's primary paid tier is the Upgraded plan at US$5.99 per month (approximately PHP 336 at current exchange rates) or US$47.90 per year (approximately PHP 2,684). This plan unlocks custom crossword and word search builders, bingo card creation, worksheet generation, access to the complete 500,000+ puzzle library, and advanced customization options.
The free tier provides limited access to pre-made puzzles only. Many users upgrade for a specific project or teaching term, then forget to cancel when it ends, only to see recurring charges appear on their credit card or GCash-linked account the following month.
Your consumer rights under philippine law and why they matter
As a consumer in the Philippines, you are protected by the Consumer Act of the Philippines (Republic Act No. 7394), a comprehensive legal framework that mandates clear disclosure of all material terms-including billing frequency, cancellation methods, and refund eligibility-before you make any purchase.
If Wordmint fails to display cancellation instructions clearly in your account settings, or if the company charges you after you have submitted a valid cancellation request, you have legal grounds to dispute the charge. Yafee recommends documenting every step of your cancellation to create a record in case escalation becomes necessary.
What the consumer act of the philippines says about recurring charges
Under Republic Act No. 7394, merchants must obtain your affirmative, informed consent before enrolling you in any recurring subscription. They must also provide a simple, reliable mechanism to cancel that subscription without penalty or unnecessary delay. If you cancel before your billing date and Wordmint still charges you, that action violates the law-and you have the right to request a full refund of the unauthorized charge.
Wordmint must process your cancellation request without penalty once you submit it through the designated channel, typically your account settings. If the company fails to do so, you can escalate your complaint to the Department of Trade and Industry (DTI) Consumer Hotline at 1-388-1 or file a formal complaint at dti.gov.ph.
Why documentation matters when cancelling in the philippines
Philippine banks and digital payment processors such as GCash and Maya sometimes delay refunds by 5 to 10 business days. Screenshots of your cancellation confirmation, your billing receipt email, and your account statement become essential proof if a dispute arises. Document the date and time you cancelled, the confirmation message you received, and any email correspondence with Wordmint support. This record protects you if you need to dispute a charge with your bank or file a formal complaint with the DTI.
How to cancel Wordmint in the philippines
Cancelling Wordmint requires you to access your account settings and locate the subscription management portal, then follow a series of confirmation steps.
Step one: log in to your Wordmint account
- Visit wordmint.com and enter your email address and password
- If you have forgotten your password, click "Forgot Password" and follow the reset link sent to your email inbox
- Complete any two-factor authentication prompts if your account has security enabled
Step two: navigate to your account settings
- Once logged in, locate your profile icon or account menu, typically in the top right corner of the screen
- Select "Account Settings," "Billing," or "Subscription" from the dropdown menu
- Look for a section labelled "Manage Subscription," "Subscription Status," or "Billing Information"
Step three: locate your subscription and cancellation option
- In the billing section, review your current subscription plan and billing cycle
- Identify the date of your next billing charge
- Search for a button or link that reads "Cancel Subscription," "Downgrade," or "Manage Plan"
Step four: select cancellation and confirm your choice
- Click the cancellation option
- Wordmint may present a retention offer or ask why you wish to cancel; provide your reason if prompted, but this step is not required
- Read the confirmation message carefully, which should specify your final billing date and when your access ends
- Click "Confirm Cancellation" or "Yes, Cancel My Subscription"
Step five: save your cancellation confirmation
- Wordmint should display a confirmation screen and send a confirmation email to your registered email address within 24 hours
- Take a screenshot of the on-screen confirmation message
- Forward the confirmation email to your own secure folder or print it
- Note the confirmation number, cancellation date, and final access date for your records
Step six: verify the cancellation on your billing statement
- After 2 to 3 business days, log back into your Wordmint account to confirm your subscription status now reads "Cancelled" or "Inactive"
- Check your credit card or GCash statement after your final billing date has passed to ensure no additional charges appear
- If a charge appears after your confirmed cancellation date, contact Wordmint support immediately with your cancellation confirmation number
Your legal position after cancellation
Once you have successfully cancelled your Wordmint subscription, the Consumer Act of the Philippines (Republic Act No. 7394) protects you from further recurring charges. You have the right to access your account and any materials you created until your final billing date. After that date, Wordmint may restrict your access to paid features, though any content you exported remains yours.
If Wordmint charges you after your cancellation confirmation date, you have the legal right to request an immediate refund and file a complaint with the DTI. Yafee recommends keeping all documentation for at least 90 days after your final billing date.
When to expect your refund and how it works
Wordmint does not charge refunds for the month in which you cancel; instead, the company stops charging you on your next billing date. If you cancelled before that date, you will not incur an additional charge.
However, if Wordmint charged you after you submitted a valid cancellation request-an error sometimes called a "post-cancellation charge"-you must request a refund in writing. Yafee advises sending a refund request to Wordmint's support team within 14 days of the unauthorized charge, attaching your cancellation confirmation screenshot and the billing charge receipt. Philippine payment processors like GCash and Maya typically process refunds within 5 to 10 business days once the merchant approves them.
| Scenario | Your next step | Timeline |
|---|---|---|
| You cancelled before your billing date | No refund required; you simply stop being charged | N/A |
| Wordmint charged you after cancellation | Request refund from Wordmint support within 14 days with confirmation proof | 5 to 10 business days |
| Wordmint support refuses to refund | File a chargeback with your bank or GCash support | 10 to 20 business days |
| Bank denies chargeback | Escalate complaint to DTI Consumer Hotline at 1-388-1 | 30 to 60 days |
Common mistakes to avoid when cancelling Wordmint
Cancelling a subscription need not be stressful if you understand where pitfalls lie and how to sidestep them.
Mistake one: assuming deletion equals cancellation
Deleting the Wordmint app from your phone or tablet does not cancel your subscription. The company will still charge you on your billing date. You must explicitly cancel through your account settings or contact support directly.
Mistake two: cancelling too close to your billing date
If your billing date is tomorrow and you cancel today, Wordmint may process the charge before the cancellation takes effect. Check your next billing date in your account settings and cancel at least 3 days before that date to ensure the cancellation processes in time.
Mistake three: failing to save your confirmation
Wordmint's confirmation email sometimes lands in your spam folder or takes 24 hours to arrive. Take a screenshot of the on-screen cancellation message immediately after you click "Confirm." This screenshot becomes your legal proof if you need to dispute a charge.
Mistake four: not checking your statement after cancellation
Some users cancel successfully, then forget to monitor their bank or GCash statement for the final charge. Set a reminder on your calendar for 3 days after your final billing date to verify that no additional charge has appeared. If one has, contact Wordmint support or your bank immediately.
Mistake five: ignoring the retention offer
Wordmint may offer you a discount, free month, or downgrade option when you attempt to cancel. If you genuinely no longer need the service, do not let a discount tempt you into a new contract. Proceed with cancellation. If you later want to rejoin, you can resubscribe at any time.
What happens to your account after cancellation
After you cancel Wordmint, your subscription status changes to "Cancelled" or "Inactive" in your account settings. You retain access to any puzzles you created until your final billing date passes, but you cannot access premium features after that date. Any puzzles you exported to PDF, image, or document format before cancellation remain yours; you can print, share, or use them indefinitely.
Wordmint will not delete your account or data automatically. If you wish to delete your account entirely-removing your email address, name, and all associated data from Wordmint's servers-you must submit a separate request to their support team. Yafee recommends waiting until after your final billing date to ensure no disputes arise.
Wordmint pricing and plan comparison
Understanding what you currently pay and what alternatives cost helps you make an informed decision about whether cancellation is right for you.
| Plan | Monthly cost (USD) | Annual cost (USD) | Key features |
|---|---|---|---|
| Free | $0 | $0 | 500,000+ pre-made puzzles (read-only) |
| Upgraded (most popular) | $5.99 | $47.90 | Custom puzzle builders, bingo, worksheets, customization |
| Bulk business license | Contact sales | Contact sales | Multi-user access, team management, priority support |
If you want to keep Wordmint: reasons to reconsider cancellation
Before you cancel, consider whether Wordmint still offers value to your teaching or business. If you use the puzzle builder even occasionally, the annual plan (US$47.90, approximately PHP 2,684) costs less than US$4 per month, which may be worthwhile. If you teach multiple classes or manage a team, the bulk business licence may provide economies of scale.
However, if you have not logged in within the past 30 days, or if you no longer create custom puzzles, cancellation is the right choice. Yafee's mission is to help you avoid unnecessary recurring charges, not to sell you services you do not use.
Escalation: what to do if Wordmint refuses to cancel
In rare cases, Wordmint may fail to process your cancellation request or continue charging you after you have submitted confirmation. In this situation, escalation becomes necessary.
Step one: contact Wordmint support in writing
Send an email to Wordmint's support team with the subject line "Cancellation Request Not Processed" or "Unauthorized Charge After Cancellation." Include your account email address, the date you submitted your cancellation request, and a screenshot of your cancellation confirmation. Request a written response confirming that your subscription has been cancelled and that no further charges will occur. Give Wordmint 7 business days to respond.
Step two: file a chargeback with your bank or GCash
If Wordmint does not respond or refuses to honour your cancellation, contact your bank or GCash support directly. Explain that you cancelled your subscription on [date] but Wordmint charged you anyway. Provide your cancellation confirmation screenshot and the transaction receipt. Your bank or GCash can initiate a dispute resolution process, which typically takes 10 to 20 business days.
Step three: escalate to the department of trade and industry
If your bank denies the chargeback or if you do not receive a satisfactory outcome, file a formal complaint with the Philippine Department of Trade and Industry (DTI). Call the DTI Consumer Hotline at 1-388-1 (toll-free) or visit dti.gov.ph to file an online complaint. The DTI is the official government agency responsible for enforcing the Consumer Act of the Philippines and mediating disputes between consumers and merchants. Provide all documentation: your cancellation screenshot, email correspondence with Wordmint, your bank statement, and the DTI reference number from your chargeback attempt. The DTI will investigate and may compel Wordmint to refund you or face penalties.
A checklist before you cancel
Use this checklist to ensure you have taken all necessary steps before you cancel.
- You have logged in to your Wordmint account and reviewed your current plan and billing date
- You have exported or saved any custom puzzles you wish to keep
- You have confirmed your next billing date and plan to cancel at least 3 days before it
- You have taken a screenshot of your account dashboard showing your subscription status and billing information
- You understand that you will lose access to premium features (custom builders, full puzzle library) after your final billing date
- You have checked your email spam folder to ensure you receive the cancellation confirmation
- You have saved the cancellation confirmation email and on-screen message to a secure folder
- You have set a calendar reminder to check your bank or GCash statement 3 days after your final billing date
- You have the DTI Consumer Hotline number (1-388-1) saved in case you need to escalate
Why yafee helps thousands of filipino consumers cancel Wordmint safely
Cancelling Wordmint should be straightforward, but confusion about billing dates, currency conversion, and unclear cancellation pathways often prevents users from taking action. Yafee has helped thousands of Filipino consumers understand their rights under the Consumer Act of the Philippines, navigate the cancellation process step by step, and escalate to the DTI when merchants refuse to honour cancellations. We believe that your money is yours, and recurring charges should only continue if you actively choose them. Yafee is committed to making subscription management transparent, legal, and free from hidden costs. Visit Yafee today to explore resources for cancelling any subscription in the Philippines, and join thousands of consumers who have reclaimed control of their accounts and their budgets.