Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Manychat, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Manychat in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Manychat
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Manychat subscription with zero hassle
1
Fill in the form
Give us your details and those of your Manychat subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Manychat. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Manychat refuses your cancellation.
Frequently asked questions
Cancel Manychat: The Right Way
How to cancel Manychat before your next charge hits your card
What Manychat is and why filipino users are signing up
Manychat is a subscription-based software platform that lets you build automated conversations across Instagram, Facebook Messenger, WhatsApp, Telegram, and TikTok. The service began in 2015 and operates from West Hollywood, California under ManyChat, Inc. If you run a small business or side hustle in the Philippines, you likely signed up for lead capture, direct message automation, comment triggers, keyword replies, and inbox management tools that save you hours each month.
The platform has attracted thousands of Filipino entrepreneurs because it requires no coding knowledge and integrates seamlessly with the social channels where your customers already spend their time. Nevertheless, many users discover that the service doesn't fit their workflow, their budget, or their business model after the trial period ends.
The freemium model and how pricing works for philippine users
Manychat operates on a freemium model: you receive a free plan with limited features, then upgrade to Essential, Pro, or higher tiers as your audience grows. The platform offers a 14-day free trial for the Pro plan, but here is the critical detail-if you do not cancel before the trial expires, your card gets charged automatically. Most Philippine users see pricing displayed in USD because Manychat does not publish native peso rates, so your actual bill depends on your bank's exchange rate and foreign exchange markup on the day of charge.
| Plan | Active contacts allowed | Price (USD) | Approx. PHP (at 56.5 PHP/USD) |
|---|---|---|---|
| Free | Up to 25 | $0 | Free |
| Essential | Up to 1,000 | $17/month | ~₱960/month |
| Pro | Up to 10,000 | $39/month | ~₱2,200/month |
| Business | Unlimited | $149/month | ~₱8,420/month |
| Enterprise | Custom | Custom pricing | Custom pricing |
Why filipino users typically decide to cancel
The most common reason people cancel Manychat is that active contact limits reach their ceiling faster than expected. Once your audience grows beyond 25 contacts on the free plan, Manychat prompts you toward Essential. If your automation does not generate enough sales to justify the monthly fee, cancellation becomes urgent. Other users cancel because they found a competing tool, the learning curve felt too steep, or they simply lack the time to build and maintain chat flows effectively.
Your consumer rights when canceling in the philippines
The Consumer Act of the Philippines (Republic Act No. 7394) protects you when you purchase subscription services from any provider, including Manychat.
What the law protects you from
Under the Consumer Act of the Philippines, you hold the right to cancel your subscription without penalty during the trial period (in Manychat's case, the 14-day free trial). If you face charges without explicit consent, or if Manychat fails to honor your cancellation request, you can file a complaint with the National Telecommunications Commission (NTC) or the Department of Trade and Industry (DTI). You must keep all email confirmations of your cancellation because they serve as proof if a dispute arises later. Yafee recommends taking screenshots of your account settings page and your email inbox immediately after cancellation to establish a clear record.
Your legal position
You have explicitly stated rights under Philippine consumer law: the right to clear billing information before you consent to any charge, the right to cancel without penalty during a free trial, the right to receive written confirmation of cancellation, and the right to dispute unauthorized charges within 30 days. If Manychat charges you after you cancel during the trial period, that charge is unauthorized and potentially in breach of the Consumer Act. The DTI Consumer Complaint Division is your enforcement route if the company refuses to refund you voluntarily.
What to do if Manychat keeps billing you after cancellation
If you cancel but your card still gets charged in the next cycle, document the charge immediately. Take screenshots of your cancellation confirmation email, your account settings showing "Cancelled" status, and your bank statement showing the unwanted charge. Contact Manychat support with this evidence and request a refund within 30 days of the charge. If Manychat refuses, file a complaint with the DTI Consumer Complaint Division or your bank's chargeback department. Yafee has helped thousands of consumers recover unauthorized charges by following this exact process.
How to cancel Manychat in four steps
You can cancel your Manychat subscription directly through your account dashboard in under five minutes, and Manychat will confirm your cancellation via email.
Step one: log in to your Manychat account
Open your web browser and go to app.manychat.com. Enter your email address and password. If you have forgotten your password, click "Forgot password?" and follow the reset link sent to your email inbox. Two-factor authentication may appear if you enabled it during signup.
Step two: navigate to your billing settings
- Click your account icon (usually a profile picture or initial) in the top right corner of the dashboard.
- Select "Settings" or "Account settings" from the dropdown menu.
- Locate the "Billing" or "Subscription" tab on the left sidebar.
- You will see your current plan, next billing date, and payment method on this page.
Step three: initiate the cancellation request
- Click the "Cancel subscription" button or link (the exact label may vary, but it will be clearly visible on the billing page).
- Manychat may ask you why you are canceling; you can select a reason or leave it blank and proceed.
- Review the cancellation summary, which confirms your plan will end on your next billing date.
- Click "Confirm cancellation" to finalize your request.
Step four: confirm receipt of cancellation email
- Check your email inbox (including spam and promotions folders) for a confirmation message from Manychat within 10 minutes.
- The email will state your cancellation effective date and confirm that no further charges will occur.
- Save this email to your records permanently because it serves as your proof of cancellation.
- Log back into your Manychat account and verify that your billing status now shows "Cancelled" or "Active until [date]".
What happens after you cancel Manychat
Your Manychat account enters a grace period that extends until your next scheduled billing date, during which you retain full access to your chatbots and conversation history.
Your access during the grace period
After you cancel, you continue to use all features of your paid plan until your billing cycle ends. You can still send messages, view contact databases, and export your chat flow data. Consequently, this period gives you time to transition your conversations to another platform or prepare your audience for the service discontinuation. You should download or export any critical contact lists or chat templates during this window because access terminates once your subscription officially ends.
What happens on your final billing date
On the date your subscription was set to renew, Manychat will not charge your card. Your account automatically downgrades to the free plan, which allows you to maintain up to 25 active contacts without paying. Your existing contacts and chat flows remain in your account, but you cannot send messages to inactive contacts or use premium features. If you decide to resubscribe at a later date, you can upgrade immediately and your historical data will still be accessible.
Refunds and chargebacks for Manychat payments
Manychat's refund policy depends on whether you cancel during the free trial or after the trial has ended.
Refunds during the 14-day free trial
If you cancel Manychat during the free trial period and no charge has yet appeared on your card, you are entitled to zero refund because you paid nothing. Nevertheless, you must cancel before day 14 ends to avoid the first charge. In accordance with the Consumer Act of the Philippines, this trial cancellation is your protected right and requires no justification.
Refunds after the trial period ends
Once your free trial expires and Manychat charges your card for the first month, Manychat's standard policy does not offer refunds for partial months or cancelled subscriptions. However, if you cancel within 30 days of your first charge, you can request a one-time refund directly from Manychat support by emailing [email protected] with your cancellation confirmation and your reason for the request. Include your invoice number (visible in your billing history) and your payment method details. Yafee recommends sending this request via registered email to create a timestamped record.
Disputing charges with your bank or credit card issuer
If Manychat continues charging you after you cancel, or if you cancel during the free trial and still see a charge, contact your bank or credit card issuer immediately and initiate a chargeback or dispute. Provide your bank with your cancellation confirmation email and screenshots of your cancelled account status. Your bank will launch an investigation and can reverse the charge within 30 to 90 days, depending on your financial institution. Yafee advises notifying Manychat in writing before disputing with your bank so you create a documented attempt at resolution.
Common mistakes people make when canceling Manychat
Cancellation is straightforward, but a few common errors can delay your process or create billing disputes.
Assuming your account is cancelled without email confirmation
Many users click "Cancel" on the dashboard but fail to wait for or save the confirmation email from Manychat. Without this email, you have no proof of cancellation if a charge appears later. Always retrieve and archive the confirmation message before you log out. Check your spam folder if the email does not appear in your inbox within 15 minutes.
Canceling through a third-party payment provider instead of Manychat directly
If you signed up for Manychat through Shopify, Zapier, or another app marketplace, you may assume that canceling within that platform also cancels Manychat. This is not always true. You must cancel directly within Manychat's own dashboard to ensure the subscription terminates. Canceling only within the third-party platform can leave your Manychat subscription active and continue to charge your card.
Forgetting to cancel before the trial period ends
The 14-day free trial runs quickly, and many users forget the exact end date. Yafee recommends setting a phone reminder on day 10 of your trial if you know you plan to cancel. Alternatively, you can cancel immediately after signing up if you decide the service is not right for you; Manychat does not penalize early cancellation during the trial.
Canceling your account instead of your subscription
Manychat allows you to cancel your subscription (which stops charges but keeps your account data) or delete your entire account (which erases all your chatbots, contacts, and conversation history permanently). You should cancel your subscription, not delete your account, unless you explicitly want all your data removed. Account deletion is irreversible.
Pricing comparison and when you should cancel
Your decision to cancel depends on your contact growth and revenue generation from Manychat automation.
| Situation | Recommended action | Cost implication |
|---|---|---|
| You are on the free plan and your audience is under 25 contacts | Keep the free plan; no action needed | ₱0/month |
| You are on a paid trial and have not yet seen a charge | Cancel immediately if you are unsure; you lose nothing | ₱0 (no charge yet) |
| You are on Essential (₱960/month) and your contacts exceed 1,000 | Upgrade to Pro or cancel if budget is tight | Decide within 30 days of upgrade |
| You are on Pro (₱2,200/month) but generate less than ₱3,000 in monthly sales from it | Cancel and downgrade to free plan | Save ₱2,200/month |
| You are on Business (₱8,420/month) and considering a cheaper alternative | Test the alternative on free tier first, then cancel Manychat | Save ₱8,420/month if switching |
Reviewing your decision and keeping Manychat
Before you cancel, consider whether your hesitation stems from cost, usability, or strategy mismatch.
When you should keep your Manychat subscription
If your chatbots actively capture leads, qualify prospects, or process customer inquiries, Manychat is likely delivering value that justifies its monthly cost. Measure your return on investment: count the number of conversations Manychat handles per month and multiply that by your average sale value or lead value. If Manychat conversations generate more revenue than the subscription costs, the service is profitable for you. Additionally, if you are still within the first 60 days of using Manychat, give the platform more time because chat automation often requires 8 to 12 weeks to show measurable results.
Alternatives to cancellation
If cost is your primary concern, downgrade to a lower plan rather than cancel entirely. Move from Pro (₱2,200/month) to Essential (₱960/month) and manually manage conversations for the highest-value contacts. If you cannot fit Manychat into your budget, explore free alternatives like ManyChat's free tier, Chatfuel, or native Facebook Messenger chatbots before you cancel. Yafee recommends keeping your Manychat account open on the free plan because you can always upgrade again in the future without losing your account history.
How to contact Manychat if you need support
If you encounter problems during cancellation or have questions about your account, Manychat offers multiple support channels.
Email support for billing inquiries
Send cancellation disputes, refund requests, or billing questions to [email protected]. Include your full name, account email address, and a clear description of your issue. Manychat typically responds within 24 to 48 hours during business days.
In-app chat support
Log into your Manychat dashboard and click the chat icon in the bottom right corner. You can describe your cancellation issue or billing question to a support agent. This method is fastest for urgent matters because responses arrive within minutes during business hours.
Mailing address for formal disputes or registered cancellation
If Manychat refuses your refund or cancellation request, you can send formal notice by registered mail to:
ManyChat, Inc.
1840 North Vine Street
Los Angeles, CA 90028
United States
Alternatively, if your cancellation notice requires documented proof of receipt, mail to:
ManyChat, Inc.
1865 South Santa Monica Boulevard
West Hollywood, CA 90069
United States
Send your cancellation letter via registered mail or courier service that provides tracking and proof of delivery. Include a copy of your original cancellation confirmation email and your request for written acknowledgment. Retain the tracking number and delivery receipt permanently because these documents prove you notified Manychat of your cancellation and serve as evidence if you escalate to the DTI Consumer Complaint Division.
Summary and your next steps
Canceling Manychat takes five minutes through your account dashboard and requires no phone call, email, or formal notice. You retain full access to your account until your billing cycle ends, and you can reactivate at any time. The Consumer Act of the Philippines protects you from unauthorized charges and entitles you to a refund if you cancel during the free trial period.
Take these steps today: log into your Manychat account, navigate to billing settings, click "Cancel subscription," confirm your cancellation via email, and save that confirmation message to your records. If you cancel during the 14-day free trial, no charge will appear on your card. If you cancel after the trial, your current plan remains active until your next billing date, then automatically downgrades to the free tier.
If Manychat continues to charge you after cancellation, file a dispute with your bank within 30 days and contact the DTI Consumer Complaint Division if the company refuses a refund. Yafee has helped thousands of Filipino users cancel software subscriptions like Manychat and recover unauthorized charges by following this clear, legal framework. You now have the knowledge and procedure to protect your money and assert your consumer rights under Philippine law.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Manychat?
Join over 30,000 users who already trust us.