Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Enhancv, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Enhancv in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Enhancv
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Enhancv subscription with zero hassle
1
Fill in the form
Give us your details and those of your Enhancv subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Enhancv. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Enhancv refuses your cancellation.
Frequently asked questions
Cancel Enhancv: The Right Way to Reclaim Your Subscription
How to cancel Enhancv and stop resume builder charges in the philippines
What Enhancv is and when cancellation makes sense
Enhancv is a subscription-based resume and CV builder that helps job seekers in the Philippines create design-focused application documents online. The service combines template libraries, writing assistance, and editing tools to speed up your job search. You pay a monthly, quarterly, or semiannual fee in USD, which your bank converts to Philippine pesos on your statement. If you've finished your job search, found a role, or prefer a free alternative, cancelling your subscription stops recurring charges immediately.
How Enhancv charges you
Enhancv operates a freemium model. You start with limited free access, then upgrade to a paid Pro plan or use a 7-day free trial. Once your trial ends, your account reverts to read-only mode unless you convert to paid. Your subscription renews automatically on your billing date each month, quarter, or year, depending on your plan. The charge appears in USD first, then converts at your bank's foreign exchange rate, which is why your peso amount may differ slightly from Enhancv's displayed price. Always screenshot the billing amount before payment and keep your receipt email for proof.
Pricing for philippine users
Enhancv charges in USD. The table below shows official pricing and approximate Philippine peso conversions at current exchange rates. Your actual peso charge depends on your bank's conversion rate at the time of billing.
| Plan | Billing cycle | USD price | Approximate PHP |
|---|---|---|---|
| Monthly | Per month | $14.99 | ₱847 |
| Quarterly | Every 3 months | $44.97 | ₱2,541 |
| Semiannual | Every 6 months | $79.94 | ₱4,517 |
You can pay through credit cards, GCash-linked cards, Maya cards, or app store billing. Whatever your payment method, the charge converts to pesos at your provider's rate. This conversion happens automatically and is standard practice for international SaaS services. Keep all billing records for your cancellation file.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) protects you when cancelling paid online services like Enhancv.
What the law guarantees for subscriptions
The Consumer Act ensures you have the right to accurate billing, transparent cancellation policies, and fair treatment when disputing charges. If Enhancv charges you after you cancel, continues billing during a free trial, or fails to honour your cancellation request, you can escalate the complaint to the Department of Trade and Industry (DTI) Consumer Protection Group. The law prohibits deceptive billing practices. If Enhancv's cancellation process is deliberately hidden, charges continue after you take reasonable steps to cancel, or the company ignores your cancellation notice, you have legal recourse. Document every step: screenshots of your account settings, the cancellation button clicks, confirmation emails, and any lack of response from support. Yafee recommends keeping these records for at least one year.
Your legal position
You have the right to cancel Enhancv at any time without penalty under the Consumer Act of the Philippines. The company must stop charging you within one billing cycle of your cancellation request. If charges continue after cancellation, you can file a complaint with the DTI Consumer Protection Group. You are entitled to a refund for any charges made after your cancellation date if Enhancv continues billing. Burden of proof falls on Enhancv to show your subscription was active and you consented to the charge. If you did not receive a cancellation confirmation, document your cancellation attempt with screenshots. The DTI can order Enhancv to refund unauthorised charges and may impose penalties on the company for non-compliance.
When to escalate to the DTI
Contact the DTI Consumer Protection Group if Enhancv refuses to cancel your subscription, continues charging after cancellation, or fails to respond to your cancellation request within 7 business days. You will need proof of your cancellation attempt, your billing statements showing unwanted charges, and any communication with Enhancv support. The DTI investigates complaints and can order refunds. Visit the DTI website or call the consumer hotline to file a formal complaint. Yafee tracks DTI case outcomes and can help you compile the necessary evidence.
How to cancel Enhancv step by step
The cancellation process for Enhancv is straightforward if you access your account settings directly. Follow these steps to stop your subscription immediately.
Step 1: log in to your Enhancv account
Go to app.enhancv.com and sign in with your email and password. If you have forgotten your password, use the "Forgot password" link on the login page. You will receive a password reset email. Once you have logged in successfully, proceed to your account settings.
Step 2: navigate to billing and subscription settings
Click your profile icon or avatar in the top right corner of the app. Select "Account settings" or "Settings" from the dropdown menu. Look for "Billing," "Subscription," or "Payment methods." The exact label depends on your account type and region, but it will always be in the main settings area. Open this section to view your active subscription and cancellation options.
Step 3: review your active subscription
Your billing page displays your current plan (monthly, quarterly, or semiannual), your billing date, and the amount charged. Note your next billing date and the amount. Take a screenshot of this page for your records. You will need this proof if you later dispute a charge or file a complaint with the DTI.
Step 4: select the cancel subscription option
Look for a button or link that says "Cancel subscription," "End subscription," or "Delete subscription." Click it. Enhancv may ask you a survey question about why you are cancelling. You can skip this or answer briefly. Do not let the survey delay your cancellation. Proceed to the confirmation step immediately.
Step 5: confirm your cancellation
Enhancv will display a confirmation message asking you to confirm the cancellation. Read the message carefully. It will state the cancellation effective date (usually immediately or at the end of your current billing cycle). Click the final "Confirm cancellation" or "Yes, cancel" button. Do not close the page until you see a success message stating your subscription has been cancelled.
Step 6: save your cancellation confirmation
Screenshot the success message or confirmation page. Note the date and time of your cancellation. Check your email immediately for a cancellation confirmation email from Enhancv. If no email arrives within 1 hour, log out and log back in to confirm your subscription status shows as "cancelled" or "inactive." Save all confirmation emails and screenshots in a folder or cloud storage for future reference.
If you cannot cancel in your account
If your account is locked, you cannot find the cancellation button, or the cancellation tool produces an error, contact Enhancv support directly. Email [email protected] with the subject line "Cancellation request" and include your full name, email address, and account registration email. State clearly that you wish to cancel your subscription effective immediately. Request written confirmation of cancellation. If support does not respond within 7 business days, escalate your complaint to the DTI Consumer Protection Group and include a copy of your support email. Yafee advises keeping a record of all support contact attempts with timestamps.
What happens after you cancel Enhancv
Understanding what occurs after cancellation prevents confusion about your account status and future charges.
Your access after cancellation
Once you cancel, your account reverts to free tier status immediately or at the end of your billing cycle, depending on Enhancv's policy. You retain access to read your existing resumes but cannot edit, download, or export them in premium formats. You cannot create new resumes. If you need to access your resumes after cancellation, download and save them before cancelling. Export your resume as a PDF or Word document to your computer or cloud storage. After cancellation, Enhancv may not allow downloads, so act before your cancellation takes effect.
When the charges stop
Enhancv stops charging you one billing cycle after your cancellation date. If you cancel mid-month on a monthly plan, no further charges appear. If you cancel during a quarterly or semiannual plan, you are not refunded the unused portion unless the company offers a pro-rata refund policy. Check your next bank statement 7 to 10 days after cancellation to confirm no charge appears. If a charge does appear after cancellation, contact your bank immediately to dispute it and file a complaint with the DTI.
Requesting a refund after cancellation
The Consumer Act of the Philippines entitles you to a refund if Enhancv charges you after your cancellation date or if you cancel within a reasonable cooling-off period. If you paid and immediately regretted the purchase (within 14 days of the charge), contact Enhancv support and request a refund citing the Consumer Act. Provide your invoice number, transaction ID, and cancellation date. If Enhancv refuses, file a complaint with the DTI and include your bank statement showing the charge and the dates of your cancellation and refund request. The DTI can order Enhancv to refund the amount plus interest.
Common mistakes that delay or block your cancellation
You are not alone if your first cancellation attempt fails or gets delayed. Many users encounter friction in Enhancv's cancellation process. Below are the most common obstacles and how to overcome them.
Mistake 1: not signing in with the correct email
Enhancv allows multiple accounts per email or multiple emails per account. If you sign in with a different email than the one used for your subscription, you will not see your billing information. Double-check your bank statement to confirm the email address tied to the Enhancv charge. If you have multiple Enhancv accounts, log into the one matching your billing email. Contact support to merge accounts if necessary.
Mistake 2: trying to cancel through your payment provider instead of Enhancv
Cancelling your credit card or disabling autopay at your bank does not officially cancel your Enhancv subscription. It may stop the charge temporarily, but Enhancv still considers you subscribed. Your account will eventually be flagged as delinquent. Cancel directly through Enhancv's account settings first, then disable autopay if desired. This ensures a clean cancellation record and protects you if Enhancv pursues collection action.
Mistake 3: ignoring the survey or confirmation prompts
Some users click "cancel" and then navigate away when Enhancv displays a retention survey or confirmation prompt. The cancellation does not complete until you confirm. Stay on the page and respond to all prompts, even if you skip the survey questions. Read the final confirmation message to confirm the cancellation was successful.
Mistake 4: not saving proof of cancellation
If you cannot prove you cancelled, Enhancv may dispute your claim. Screenshot every step, especially the success message. Save the cancellation confirmation email. If you later need to dispute a charge, you have documented proof that you took reasonable steps to cancel. Yafee recommends storing these files securely for at least one year.
Mistake 5: cancelling near your billing date
If you cancel on the same day your subscription renews, the charge may already have processed. Cancellation effective dates vary. Check Enhancv's confirmation message to see when your cancellation takes effect. If a charge posts after cancellation, contact your bank to dispute it immediately. The DTI will back you if you have proof of your cancellation attempt date and the subsequent unauthorised charge.
Cancellation checklist
Use this checklist to ensure you have completed every necessary step and collected all supporting documents.
| Step | Completed | Notes |
|---|---|---|
| Logged into correct Enhancv account (matching billing email) | [ ] | Check your bank statement for the email address |
| Found billing or subscription settings | [ ] | Located under Account Settings or Profile menu |
| Screenshotted current subscription and billing date | [ ] | Proof of what plan you were on |
| Clicked cancel subscription button | [ ] | Do not close the page until confirmation |
| Confirmed cancellation in pop-up or prompt | [ ] | Received success message |
| Screenshotted success message with date and time | [ ] | Essential proof for DTI complaint |
| Saved cancellation confirmation email | [ ] | Check inbox and spam folder |
| Verified subscription status as inactive or cancelled on next login | [ ] | Log back in 24 hours later to confirm |
| Checked bank statement 7 to 10 days later for unwanted charges | [ ] | Report disputed charges to your bank immediately |
Comparing Enhancv to free resume alternatives
If you are cancelling because you no longer need a premium resume builder, consider these free and lower-cost options available in the Philippines.
| Tool | Cost | Key features | Best for |
|---|---|---|---|
| Google Docs + templates | Free | Word processors, shared templates, cloud storage | Budget-conscious users |
| Canva | Free + Premium | Design templates, drag-and-drop editor, professional look | Visual design preference |
| Indeed Resume | Free | Simple builder, ATS-friendly, easy downloads | Quick resume creation |
| Zety | Free + Premium | Guided writing, multiple formats, cover letters | Comprehensive job application toolkit |
| Enhancv | ₱847 to ₱4,517 per cycle | Design focus, templates, editing assistance, premium downloads | Premium design seekers |
Many job seekers in the Philippines create excellent resumes using free tools and then export them to PDF. The content and experience matter more than design polish to most employers. Yafee helps thousands of consumers cancel paid tools and discover free alternatives that deliver the same results.
Enhancv contact address and support escalation
If your cancellation is blocked, support is unresponsive, or charges continue after cancellation, you may need to contact Enhancv directly or escalate to the DTI.
Direct contact with Enhancv
Email Enhancv support at [email protected]. Include your full name, email address, account registration email, and a clear statement that you wish to cancel your subscription. Request written confirmation of cancellation within 7 business days. Keep a copy of your email and note the date and time sent. If you do not receive a response, escalate to the DTI Consumer Protection Group.
DTI consumer protection group escalation
The Department of Trade and Industry Consumer Protection Group handles complaints against online service providers that refuse cancellations or continue billing illegally. File a complaint online at the DTI website or visit your nearest DTI office. Provide the following:
- Your full name and contact information
- Screenshots of your Enhancv cancellation attempt
- Bank statements showing charges before and after your cancellation date
- A copy of your email to Enhancv support requesting cancellation
- Proof of Enhancv's non-response or refusal to cancel
- The date and time you attempted to cancel
The DTI investigates the complaint and can order Enhancv to refund unauthorised charges, pay penalties, and correct its billing practices. Cases typically resolve within 30 to 60 days. The DTI has authority over all companies billing Philippine consumers, including foreign SaaS providers like Enhancv.
Chargeback dispute through your bank
If Enhancv continues charging after cancellation, you can also file a chargeback dispute with your bank or credit card issuer. Contact your bank's dispute department and provide proof of your cancellation attempt and the unauthorised charge. Your bank can reverse the charge and investigate Enhancv's billing practices. Most banks allow chargebacks within 90 days of the disputed charge. Yafee recommends filing both a DTI complaint and a bank chargeback for maximum protection.
Key takeaways and next steps
Cancelling Enhancv is a straightforward process that takes fewer than 5 minutes if you follow the steps outlined above. Log in with your correct email, navigate to billing settings, click cancel, confirm the action, and save your proof. The Consumer Act of the Philippines protects you against unwanted charges, deceptive billing, and refusals to cancel. If Enhancv ignores your cancellation request or continues charging, escalate to the DTI Consumer Protection Group or your bank. Document every step with screenshots and emails. Keep records for one year minimum.
Yafee has helped thousands of consumers in the Philippines cancel SaaS subscriptions, dispute unauthorised charges, and recover refunds under the Consumer Act of the Philippines. Visit Yafee to explore detailed guides for cancelling other services, filing DTI complaints, and protecting your subscription billing. Whether you are cancelling Enhancv today or planning to cancel another service in the future, Yafee provides the legal framework and step-by-step procedures you need to cancel with confidence.