Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Creative Fabrica, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Creative Fabrica in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Creative Fabrica
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Creative Fabrica subscription with zero hassle
1
Fill in the form
Give us your details and those of your Creative Fabrica subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Creative Fabrica. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Creative Fabrica refuses your cancellation.
Frequently asked questions
Cancel Creative Fabrica: The Right Way
How to cancel Creative Fabrica and stop automatic charges in the philippines
Why you might cancel Creative Fabrica
Creative Fabrica is a subscription platform headquartered in Amsterdam, Netherlands, offering unlimited access to digital design assets-fonts, graphics, mockups, and SVG files. You pay a monthly or yearly fee for the All Access plan, and the service automatically renews your subscription unless you cancel before your billing date arrives.
For designers, students, and content creators in the Philippines, Creative Fabrica delivers genuine value. The challenge emerges when cancellation becomes difficult: hidden cancel buttons, free trials that convert silently to paid subscriptions, and refund rejections citing non-refundable digital goods. At Yafee, we help you navigate this complexity and reclaim control of your subscription spending.
The automatic renewal cycle explained
Creative Fabrica operates on automatic renewal. Your subscription runs for your chosen period-monthly or yearly-and charges repeat unless you explicitly cancel. The company allows access to continue until the end of your current billing cycle after cancellation is confirmed.
Free trials typically offer ten free downloads and access to educational classes. Here is where users face the biggest trap: Creative Fabrica converts your trial into a paid subscription automatically. Many Philippine subscribers report discovering charges weeks after signup, sometimes without receiving a clear warning email. Yafee recommends monitoring your bank or card statements weekly during any trial period.
When you should cancel
Cancel Creative Fabrica if you no longer download assets regularly, if you prefer one-time purchases over recurring fees, or if the automatic renewal model strains your monthly budget. You must also cancel if you were charged during a free trial without explicit consent, or if you enrolled but never intended to convert to a paid account.
Timing is critical. Cancel at least three to five days before your renewal date, not on the renewal date itself. Log into your account dashboard immediately to confirm your exact renewal date, then set a phone reminder for that earlier window. This buffer protects you if processing takes longer than expected.
What you pay for Creative Fabrica in the philippines
Creative Fabrica charges in US dollars, which your bank or payment provider converts to Philippine pesos (PHP) at their current exchange rate.
| Plan | Billing cycle | USD cost | Approx. PHP (₱) | Best for |
|---|---|---|---|---|
| All Access Monthly | Every 30 days | $3.99 | ₱220-₱240 | Short-term testing |
| All Access Yearly | Once annually | $47.00 | ₱2,590-₱2,650 | Regular users seeking best value |
| Free trial | Limited duration | Free | ₱0 | Exploring before commitment |
Your actual Philippine peso charge will exceed these estimates because your bank or payment provider (GCash, Maya, or credit card issuer) adds foreign transaction conversion fees. Some credit cards impose additional foreign transaction surcharges-typically one to three percent. Yafee advises reviewing your first statement in full to understand your true total cost.
Your consumer rights under philippine law
The Consumer Act of the Philippines (Republic Act No. 7394) and the National Privacy Commission guidelines establish your legal foundation for cancellation and refund claims.
What the law says about subscriptions and refunds
Under Republic Act No. 7394, consumers have the right to fair and honest dealing, the right to be informed, and the right to choose freely among competing products and services. When Creative Fabrica charges your account-especially if that charge occurs during a free trial or without your informed consent-the Consumer Act protects you.
Furthermore, the law imposes duties on service providers to disclose billing terms clearly before charging. If Creative Fabrica failed to provide transparent cancellation options or buried the cancel button, that conduct may violate the Consumer Act's clarity requirements.
Your legal position on refunds
Creative Fabrica classifies digital assets (fonts, graphics, files) as non-refundable products. This classification is standard in the digital goods industry. However, your refund rights differ if the company charged you without proper consent or during a trial period you did not authorize. In such cases, Republic Act No. 7394 entitles you to recover the charge as an unauthorized debit.
If Creative Fabrica denies your legitimate refund request, you may escalate the complaint to the Department of Trade and Industry (DTI) Consumer Complaint Division in your region. The DTI investigates unfair contract terms and holds service providers accountable for misleading billing practices. Yafee recommends gathering screenshots of your account, email confirmations, and bank statements before filing a DTI complaint.
How to cancel Creative Fabrica step by step
Your cancellation must be submitted through your account dashboard on Creative Fabrica's website; the company does not accept cancellation requests via email or phone.
Step 1: log into your Creative Fabrica account
Visit the Creative Fabrica website and enter your email address and password. If you have forgotten your password, select "Forgot password" and follow the reset email. You must access the account you used to subscribe-if you subscribed via a social login (Google, Apple, or Facebook), log in using that same method.
Step 2: navigate to your subscription settings
Once logged in, locate the account menu, typically found in the upper right corner of the page. Select "Account" or "Settings," then look for a section labeled "Subscription," "Billing," or "Membership." This section displays your current plan, renewal date, and payment method.
Step 3: locate and select the cancel or downgrade option
Within your subscription settings, you will see a button or link to "Cancel subscription," "Downgrade," or "End membership." Click this button. Creative Fabrica may present you with retention offers-discounts or extended trial periods designed to keep you subscribed. You may accept these offers if they align with your needs, or proceed with cancellation by selecting "Cancel anyway" or the equivalent prompt.
Step 4: confirm your cancellation in writing
The website will ask you to confirm your cancellation and may prompt you to provide a reason. Select any reason that applies to your situation. At this point, the system typically displays a confirmation message stating when your subscription will end. Note your cancellation confirmation number and the final billing date-Yafee recommends screenshotting this confirmation for your records.
Step 5: verify cancellation via email
Creative Fabrica will send you a confirmation email to the address associated with your account. Check your inbox (and spam folder) within one hour of cancelling. This email must state that your subscription has been cancelled and specify the exact date your access will terminate. If you do not receive this email, return to your account settings and verify that your cancellation was processed. Yafee advises keeping this email in a dedicated folder for your records.
What happens after you cancel
Your access to the Creative Fabrica library continues until the end of your current billing cycle-you do not lose access the moment you cancel.
Your access period after cancellation
After you cancel, you retain full download and streaming access until your renewal date. For example, if your next renewal is 15 December 2024 and you cancel on 1 December 2024, you can download and use assets freely until 15 December. On 15 December, your account automatically downgrades to free tier (if available) or closes entirely, depending on Creative Fabrica's current policy.
No refund for time remaining in your billing cycle
Creative Fabrica does not issue prorated refunds for the remaining time in your subscription period. If you cancel mid-cycle, you lose access to that unused portion. To minimize this loss, time your cancellation as close as possible to your actual renewal date-but always within the three to five day buffer to allow processing time.
Checking your account post-cancellation
Log back into your account three to five days after cancellation to confirm the cancellation status. Your subscription section should display "Cancelled" or "No active subscription" rather than showing a future renewal date. If the renewal date still appears, contact Creative Fabrica support immediately at [email protected] and reference your cancellation confirmation number.
How to request a refund from Creative Fabrica
Refund eligibility depends on whether you were charged without proper consent, whether you subscribed during a free trial, or whether you can prove billing error.
Refunds for unauthorized charges or trial conversions
If Creative Fabrica charged you without clear disclosure or during a trial period you did not authorize, you have grounds for a refund under the Consumer Act of the Philippines. Submit a refund request by emailing [email protected] with the subject line "Refund request-unauthorized charge." Include your account email, the charge date, the amount (in PHP and USD), and a brief explanation of why the charge was unauthorized (for example, "Charged during free trial without explicit consent to convert to paid subscription").
Refunds for disputed charges
If you do not recognize a charge or believe it was processed in error, you may also dispute the charge directly with your bank, credit card issuer, or digital wallet provider (GCash, Maya). This process is called a chargeback. Your bank will contact Creative Fabrica and request documentation of the charge. The company then has an opportunity to respond. Banks typically resolve chargebacks within 30 to 60 days. Yafee cautions that filing a chargeback may lock your Creative Fabrica account, preventing you from logging in, but this action protects your money if the company refuses a legitimate refund.
If Creative Fabrica denies your refund
If the company rejects your refund request and you believe the denial violates the Consumer Act of the Philippines, file a complaint with the Department of Trade and Industry (DTI). Locate your regional DTI Consumer Complaint Division office and submit a written complaint including your account email, bank statements showing the charge, your cancellation confirmation, Creative Fabrica's refusal email, and a detailed narrative of the facts. The DTI investigates at no cost to you and can compel Creative Fabrica to refund unauthorized charges.
Common mistakes that delay your cancellation
Cancellations are final; you cannot undo them through the website, so this section protects you by highlighting the errors that cause the most frustration.
Confusing "pause" with "cancel"
Some subscription services offer a "pause" feature that temporarily suspends charges without cancelling entirely. Creative Fabrica does not currently offer a pause function-you can only cancel. If you search for "pause subscription" in your account settings and find no option, you are looking at the correct path: proceed to cancel rather than searching for alternatives.
Assuming a failed payment stops your subscription
If your credit card is declined or your GCash wallet lacks sufficient balance, Creative Fabrica may fail to process your renewal charge. This technical failure does not automatically cancel your subscription. You must still submit a formal cancellation request through your account dashboard. If your card is declined and you do not intend to resubscribe, proceed with cancellation immediately to avoid confusion. Yafee recommends cancelling within 24 hours of a failed charge.
Cancelling via email or social media
Creative Fabrica's support team does not process cancellations sent via email, Facebook message, or Instagram direct message. Any cancellation request sent outside the account dashboard will be ignored or delayed. You must cancel through your account settings only. If you cannot access your account due to a forgotten password, reset it using the "Forgot password" link before attempting cancellation.
Deleting your account instead of cancelling your subscription
Account deletion and subscription cancellation are separate actions. Deleting your account closes your profile and personal data but does not stop automatic renewal charges. You must cancel your subscription first (through your subscription settings), then request account deletion separately if you wish. Cancellation stops the charges; deletion erases your profile. Always cancel before deleting.
How to dispute a charge if you were not authorized
If Creative Fabrica charged your card and you did not authorize it, you have multiple remedies under the Consumer Act and your payment provider's dispute rules.
Gather your evidence
Collect all documentation: your bank or credit card statement showing the charge, the date, and the amount in PHP and USD; your email account history to find (or confirm the absence of) a confirmation email from Creative Fabrica; and screenshots of your account dashboard showing the current subscription status or a cancelled status. If you have any communications with Creative Fabrica support, save those too. Yafee advises organizing these documents in a single folder for quick reference.
Contact your bank or card issuer first
Call the customer service number on the back of your credit card or the phone number listed on your bank's website. Inform the representative that you are disputing a charge from Creative Fabrica and explain why you believe it was unauthorized (for example, "I was charged during a free trial without my consent to convert to a paid subscription"). Your bank will assign a dispute reference number and initiate an investigation. This process typically takes 30 to 60 days. Your bank may reverse the charge provisionally while investigating.
File a complaint with the DTI if the charge is not reversed
If your bank resolves the dispute in Creative Fabrica's favor (meaning they believe the charge was authorized), you may appeal to the Department of Trade and Industry. Locate your regional DTI Consumer Complaint Division office, visit in person, and file a written complaint. Include your dispute reference number from your bank, all supporting documents, and a statement explaining why you believe the charge violated the Consumer Act. The DTI can order Creative Fabrica to refund unauthorized charges and impose penalties for unfair billing practices.
Comparing your cancellation options: stay or cancel
Before you finalize your cancellation, review whether the All Access plan truly fits your creative workflow and budget.
| Situation | Recommendation | Action |
|---|---|---|
| You download assets weekly and use the library regularly | Keep the subscription (consider yearly plan for better value) | Stay subscribed; annual plan saves ₱48 per month vs. monthly billing |
| You download fewer than five assets per month | Cancel All Access; purchase individual assets as needed | Cancel now; buy only what you use |
| You enrolled for a free trial but never intended to pay | Cancel immediately | Cancel before your trial converts to a paid subscription |
| You were charged without authorization | Cancel and request a refund or chargeback | Cancel your subscription; dispute the charge with your bank |
| You are uncertain whether you will use the service next month | Cancel; resubscribe later if needed (no penalty) | Cancel to stop automatic charges; rejoin anytime |
Key points to remember about your cancellation
Cancellation finality is one of the most important facts: once you submit your cancellation through your account dashboard, you cannot undo it via the website. If you change your mind, you must resubscribe separately and will be charged for a new subscription period. Yafee recommends pausing before you click "confirm cancellation" and honestly assessing whether you will use the library during your remaining access time.
Furthermore, keep your cancellation confirmation email in a safe place. If you ever dispute a charge or file a complaint with the DTI, you will need this email as proof that you cancelled your subscription in a timely manner. Creative Fabrica's support team can retrieve this confirmation if you lose it, but having your own copy eliminates delays.
Document your billing cycle dates. Knowing exactly when your renewal charges occur helps you cancel before they hit your account. Set phone reminders for three days before each renewal date until you cancel, ensuring you never miss your cancellation window.
Contact information and escalation
Creative Fabrica's support team is reachable at [email protected]. The company's registered office is located in Amsterdam, Netherlands, though it does not maintain a consumer-facing physical address in the Philippines.
If Creative Fabrica refuses to honour your cancellation or denies a refund you believe is justified, escalate your complaint to the Department of Trade and Industry (DTI) Consumer Complaint Division in your province or city. You can also contact the National Privacy Commission if you believe the company mishandled your personal data during signup or billing.
Yafee has helped thousands of consumers cancel subscriptions, recover unauthorized charges, and navigate the Consumer Act of the Philippines. When a service provider denies you the cancellation or refund you deserve, Yafee equips you with the legal framework and step-by-step guidance to reclaim your money. Your subscription spending is your choice-cancel with confidence, knowing your rights are protected by law.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Creative Fabrica?
Join over 30,000 users who already trust us.