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Frequently asked questions
Cancel Bazaart: Step-by-Step Guide
How to cancel Bazaart and reclaim your design freedom
What Bazaart is and why cancellation matters
Bazaart is a mobile design and photo editing application available on both iPhone and Android devices in the Philippines. The app lets you create layouts, remove backgrounds, design social media posts, and edit images directly from your phone. You download it through the Apple App Store or Google Play, depending on your device.
Bazaart operates on a freemium model. You access basic editing tools free of charge, but premium features such as advanced object removal, expanded template libraries, and additional fonts require a paid subscription. Many users in the Philippines subscribe temporarily to complete specific projects-creating school posters, designing online shop posts, or assembling event invitations. Once your project ends, you stop needing Premium features. At that point, cancelling prevents unwanted recurring charges.
Yafee specialises in helping consumers understand their cancellation rights and execute them correctly. This guide walks you through every step to cancel Bazaart safely, without losing access to your completed designs.
Bazaart's pricing structure in the philippines
Bazaart Premium costs ₱299.00 per month or ₱1,990.00 per year on the Apple App Store as of the current billing cycle. Google Play pricing may vary slightly depending on your device location settings and currency conversion rates. Web subscriptions may also carry different pricing. Identifying where you subscribed is your first cancellation step.
Why you might cancel your Bazaart subscription
You cancel because your design project is complete, you found a lower-cost alternative, or you realised the free version meets your needs. Bazaart bills you automatically every month or year on your renewal date. If you do not cancel before that date arrives, you get charged again automatically. That automatic charge is why speed matters when you decide to stop.
Your consumer rights under philippine law
When you subscribe to services in the Philippines, you are protected by the Consumer Act of the Philippines (Republic Act No. 7394), which establishes your right to clear information, fair billing, and straightforward cancellation procedures.
What the consumer act of the philippines guarantees
The Consumer Act requires that Bazaart clearly disclose your renewal date, the exact amount you will be charged, and the method to cancel before you purchase. If Bazaart intentionally makes cancellation difficult, charges you after you cancel, or ignores your request, that violates your consumer rights. You have the legal right to file a complaint with the Department of Trade and Industry (DTI) if Bazaart breaches these obligations.
Yafee recommends keeping screenshots of your cancellation confirmation and all support communications as proof of your cancellation attempt. This documentation becomes critical if a dispute arises.
Your legal position
You own the right to cancel at any time. Bazaart must honour that cancellation without delay. You are entitled to a refund of charges applied after your cancellation date if you provide proof of cancellation. The DTI enforces these rights and can order refunds plus penalties against companies that ignore consumer protection law.
Escalating to the department of trade and industry
If Bazaart does not honour your cancellation within 7 business days, or if you are billed after cancelling, lodge a formal complaint with the DTI. Gather your subscription records, payment receipts, proof of cancellation, and any unanswered support emails. The DTI has the authority to compel Bazaart to refund you and impose administrative penalties.
The three billing channels and where you must cancel
Bazaart subscriptions route through three separate billing systems: the Apple App Store, Google Play, or the Bazaart website. Your cancellation location depends entirely on where you started your subscription. Cancelling in the wrong location is the leading reason subscribers get charged again after they believe they have quit.
Understanding your billing channel
If you subscribed through the iPhone App Store, Apple manages your billing relationship and your cancellation. If you use Android and subscribed through Google Play, Google controls your billing and you cancel in Google Play settings. If you subscribed on the Bazaart website or through a browser, you log into your Bazaart account online to cancel. These three systems do not communicate, so cancelling in one place does not affect your subscription in another.
How to cancel Bazaart on iPhone through the apple app store
iPhone users who subscribed through the App Store cancel directly in Apple's settings, not within the Bazaart app itself. This process takes under five minutes and requires no contact with Bazaart support.
- Open the Settings app on your iPhone and tap your profile name at the top.
- If you are not signed in to your Apple ID, sign in first.
- Select Subscriptions from the menu that appears.
- This screen shows all active subscriptions linked to your Apple ID.
- Find and tap Bazaart in the list of subscriptions.
- Tap the current subscription plan (usually "Premium Monthly" or "Premium Yearly").
- Tap Cancel Subscription or Delete Subscription at the bottom of the screen.
- Apple will ask you to confirm your cancellation reason (optional).
- Tap Confirm Cancellation when prompted.
- You will see a confirmation that your subscription has ended.
- Photograph or screenshot this confirmation screen for your records.
- This proof protects you if Bazaart charges you again after cancellation.
Your subscription ends at the close of your current billing period. You retain access to Premium features until that date. After your renewal date passes with no charge, you have successfully cancelled.
How to cancel Bazaart on android through google play
Android users who subscribed through Google Play cancel within the Google Play Store app or on the Google Play website. This method also takes roughly five minutes and does not require Bazaart support contact.
- Open the Google Play Store app on your Android phone and tap your profile icon in the top right corner.
- If you see a Settings or Menu option instead, tap that first.
- Select Manage Subscriptions or Payments and Subscriptions (wording varies by device).
- This displays all active subscriptions on your Google account.
- Tap Bazaart from the list of subscriptions.
- The subscription details page opens, showing your current plan and renewal date.
- Tap Cancel Subscription at the bottom.
- Google may ask for your cancellation reason (this is optional).
- Select your reason if prompted, then tap Continue or Confirm.
- Google displays a final confirmation message.
- Take a screenshot of the cancellation confirmation for your records.
- This screenshot proves your cancellation date if a billing dispute occurs.
Your subscription remains active until your next billing date. After that date passes without a charge, you have successfully cancelled. Google also sends you a confirmation email to your registered address.
How to cancel Bazaart through the website
If you subscribed through the Bazaart website or via a web browser rather than an app store, you cancel directly in your Bazaart account settings online.
- Open a web browser and go to the Bazaart website login page.
- Enter the email and password associated with your Bazaart account.
- Navigate to Account Settings or Billing Settings in your profile menu.
- Look for a gear icon or "Settings" link, usually in the top right corner.
- Select Subscriptions or Billing.
- This section lists your active subscription plan and renewal date.
- Locate the Cancel Subscription button and click it.
- Bazaart may ask for cancellation feedback (optional).
- Confirm your cancellation when prompted.
- The system displays a confirmation message.
- Screenshot this confirmation for your protection.
- Save the email confirmation Bazaart sends as proof of cancellation.
Web-based cancellations typically take effect immediately or at your next renewal date, depending on Bazaart's policy. Check your email for a confirmation message within 24 hours.
What happens to your designs after cancellation
Cancelling your Bazaart subscription does not delete your designs or projects. You retain full access to every design you created while subscribed. You lose access to Premium editing tools, so you cannot create new advanced edits, but all completed work remains in your account indefinitely.
After cancellation, you can still download your designs, share them, export them as image files, and make basic edits using the free version. Premium templates and filters disappear from your library, but designs you completed with those tools remain intact. Yafee encourages you to download any important designs before cancelling, simply as an extra safeguard.
Refunds and billing disputes
Bazaart's refund policy depends on when you cancel relative to your billing cycle. If you cancel before your renewal date, you are not charged again. If you were charged after cancellation or charged twice in one cycle, you have grounds for a refund under the Consumer Act of the Philippines.
When you qualify for a refund
You can request a refund if Bazaart charged you after your cancellation date, if you were double-charged in a single cycle, or if you cancelled within 24 hours of your billing date and were charged before the cancellation registered. Contact Bazaart support with your cancellation proof and the transaction receipt showing the charge. Most companies process refund claims within 10 to 15 business days.
Pursuing a refund if Bazaart refuses
If Bazaart denies your refund request or ignores your claim for 14 days, escalate to the DTI. File a written complaint that includes your proof of cancellation, payment receipts, email correspondence with Bazaart, and a clear statement of the amount owed. The DTI investigates and can order Bazaart to refund you immediately. Yafee advises keeping all receipts and communications until the refund appears in your account.
Pricing comparison and cancellation timing
| Subscription plan | Monthly cost (PHP) | Yearly cost (PHP) | Best for |
|---|---|---|---|
| Bazaart Premium Monthly | ₱299.00 | N/A | Short projects or testing |
| Bazaart Premium Yearly | N/A | ₱1,990.00 | Regular design work |
| Bazaart Free | ₱0.00 | ₱0.00 | Basic editing and templates |
If you subscribed to the yearly plan but only need Premium for two months, you may not recoup the cost. If you subscribed monthly and only used the app once, cancelling immediately prevents a second charge. Yafee recommends reviewing your intended usage before subscribing and cancelling before your renewal date if your needs change.
Common cancellation mistakes and how to avoid them
Most Bazaart cancellation problems arise from simple oversights rather than company obstruction. Staying aware of these traps prevents expensive repeat charges and frustration.
Cancelling in the wrong location
You cannot cancel an App Store subscription in Google Play, and vice versa. Many users cancel in one app store, believe they have quit, and then get charged through the other. Before cancelling, confirm which app store or website you used to subscribe. Log into both the App Store and Google Play, or check your email receipts from Bazaart. Yafee emphasises this single point because it solves roughly 70 percent of duplicate-charge complaints.
Cancelling within days of your renewal date
If you cancel on the 29th and your renewal date is the 30th, you may still be charged that month. Processing delays of 24 to 48 hours are normal. Cancel at least three days before your renewal date to ensure the cancellation registers before billing occurs.
Forgetting to screenshot your confirmation
Screenshots of your cancellation confirmation are your only proof if a dispute arises. App stores send confirmation emails, but these sometimes land in spam folders. Take a photo of your screen immediately after cancellation and save the confirmation email to a folder dedicated to subscriptions.
Not checking your bank or card statement after cancellation
Monitor your payment method for 30 days after cancellation. If Bazaart charges you again, report the charge to your bank immediately as an unauthorised transaction. Your bank can reverse the charge and refund you while you pursue a formal complaint with Bazaart and the DTI.
After cancellation: what to do next
Cancelling your subscription is the beginning of protecting yourself, not the end. Take these steps over the following weeks to confirm the cancellation stuck and to preserve your completed work.
Download and archive your designs
Within three days of cancellation, export any important designs from Bazaart as image files. Tap the Share or Download button in each project and save the files to your phone or cloud storage. This ensures your work remains accessible even if your Bazaart account becomes inactive.
Monitor your next billing cycle
Check your bank or card statement on the date your subscription would normally renew. If no charge appears, your cancellation succeeded. If a charge does appear, contact Bazaart support immediately with your cancellation proof and request an immediate refund. If Bazaart does not refund within 10 business days, escalate to the DTI.
Keep your cancellation proof indefinitely
Yafee strongly recommends storing your cancellation screenshot, confirmation email, and bank statements in a dedicated folder for at least two years. If Bazaart attempts to charge you months later, this proof becomes your legal shield.
Why yafee can help you cancel and stay protected
Yafee has helped thousands of consumers cancel subscriptions safely and recover refunds from companies that ignored their requests. Our contract-law specialists understand consumer protection law in the Philippines and the tactics companies use to obstruct cancellation. Yafee walks you through every procedural step, explains your legal rights in plain language, and provides templates for formal complaints to the DTI if needed.
Whether you are cancelling Bazaart, contesting a refund, or escalating a dispute with support, Yafee connects you with the resources and legal framework that force companies to respect your rights. Consumer protection is not optional; it is your statutory entitlement under the Consumer Act of the Philippines.
How to contact Bazaart directly if needed
If you cannot cancel through the app store or website, or if you need to dispute a charge, you can contact Bazaart at their registered offices. Bazaart Limited maintains a registered office in the United Kingdom and operational headquarters in Tel Aviv, Israel. You can also reach support through the Bazaart app or website contact form.
For formal complaints about billing or refund disputes, use the app or website support channel first, and keep copies of all correspondence. If Bazaart does not respond within 14 days, file a complaint with the Department of Trade and Industry in the Philippines. The DTI's contact information and complaint process are available at the official DTI website.
Yafee remains your partner in understanding these steps and enforcing your consumer rights throughout the process. Cancelling your subscription is your right, not a favour to the company. Act with confidence, document everything, and escalate if necessary.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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