Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Answer Ai, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Answer Ai in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Answer Ai
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Answer Ai subscription with zero hassle
1
Fill in the form
Give us your details and those of your Answer Ai subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Answer Ai. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Answer Ai refuses your cancellation.
Frequently asked questions
Cancel Answer Ai: The Right Way
How to cancel Answer Ai and stop the recurring charge
What Answer Ai is and why you need to cancel
Answer Ai is a subscription-based software platform that delivers artificial intelligence-powered responses and technical solutions through a web interface. You pay approximately ₱565 per month for access to AI-generated answers and code support features. The platform operates entirely online with limited transparency about its cancellation procedures, refund policies, and billing cycles. That opacity creates real friction when you want to exit the subscription before your next charge hits.
Cancellation matters now because Answer Ai charges you automatically each month unless you actively cancel. The service does not publish a dedicated cancel button on its platform, does not confirm refund eligibility after you cancel, and does not provide a clear timeline for confirming your cancellation request. Many Filipino users report submitting cancellation requests through the contact form and receiving no confirmation within days or weeks. This guide, supported by Yafee, walks you through your legal position and the precise steps to cancel your subscription and protect your money.
The subscription model and your recurring charge
Answer Ai operates a single monthly plan called "Solve It With Code Subscription" at ₱565 per month (approximately PHP 565.00). Your subscription renews automatically each month unless you cancel it in writing. The platform does not require a minimum contract term, which means you have the legal right to cancel at any time. However, the published terms do not clarify how many days before your next billing date you must submit a cancellation request, whether you receive a refund for the current billing period, or how long the company takes to confirm the cancellation.
Why cancellation is difficult for philippine users
Answer Ai does not list a Philippine support line, publish local payment partnerships (such as GCash or Maya), or confirm support hours aligned with Philippine business days. Your only documented contact route is a web form at answerai.pro/contact or an email to [email protected]. This lean operational model means you must cancel through digital channels only, with no guarantee of a same-day response. Delays matter: if your billing date arrives before Answer Ai confirms your cancellation, another charge will process automatically.
Your consumer rights under philippine law
Philippine consumer law gives you the right to cancel this subscription, receive transparent billing information, and dispute unfair contract terms.
The consumer act of the philippines protects your right to cancel
Republic Act No. 7394 (the Consumer Act of the Philippines) is the foundational law protecting you as a consumer. This law guarantees your right to information, your right to choose, your right to fair and honest dealing, and your right to seek redress for unfair or deceptive practices. If Answer Ai has charged you without explicit consent, auto-renewed your subscription beyond what you agreed to, or made cancellation deliberately obscure, you have grounds to dispute the charge with your bank or escalate to the Department of Trade and Industry (DTI).
Furthermore, the Consumer Act requires companies to disclose cancellation terms clearly before you pay. Answer Ai's failure to publish a transparent cancellation procedure violates this obligation. Consequently, you can reference this law in any cancellation request you submit.
What your legal position includes
Your legal position: Under Republic Act No. 7394, you have the right to cancel Answer Ai at any time without penalty (since no minimum contract length is stated). You are entitled to clear confirmation of your cancellation within 5 business days of your request. If Answer Ai auto-renews your subscription after you have submitted a valid cancellation request, that charge is unauthorized under the Consumer Act, and you can dispute it with your bank or the DTI. If Answer Ai refuses to refund the current billing period after cancellation, you can file a formal complaint with the Department of Trade and Industry (DTI) at dti.gov.ph or escalate through your payment provider's chargeback system.
How to cancel Answer Ai: step-by-step instructions
Follow this precise procedure to submit your cancellation request and protect yourself legally.
Step 1: gather your account information
Before you contact Answer Ai, collect the following details:
- Your registered email address with Answer Ai
- Your full name as it appears on the account
- Your billing date (check your last email receipt)
- Your payment method (credit card last digits or bank account if applicable)
- The date you created your account
Having this information ready ensures Answer Ai can locate and process your request immediately, rather than asking for follow-up details that delay cancellation.
Step 2: prepare a formal cancellation letter
Write a short email or document stating your cancellation request explicitly. Use this template:
Subject: Cancellation request for Answer Ai subscription [your email address]
Dear Answer Ai Support,
I hereby request immediate cancellation of my Answer Ai subscription effective immediately. My account email is [your email]. My billing date is [date]. Please confirm this cancellation in writing within 5 business days. Under the Consumer Act of the Philippines (RA 7394), I am entitled to transparent cancellation and confirmation of the cancellation date.
Thank you, [Your full name]
This formal tone signals that you understand your legal rights and expect professional handling. It also creates a written record if you need to escalate to the DTI or your bank.
Step 3: submit your cancellation via email and the contact form
Do both of the following to ensure Answer Ai receives your request:
- Send an email to [email protected] with your cancellation letter. Keep the email short and direct. Do not ask questions or negotiate; simply state that you are cancelling.
- Submit the contact form at answerai.pro/contact with the same cancellation message. Write the same text in the message field.
Submitting via both channels increases the likelihood that your request reaches the cancellation team promptly. If one channel fails, the other serves as proof of your intent to cancel.
Step 4: document the date and time of your submission
Record the exact date and time you sent the email and submitted the form. Take a screenshot of your email's "sent" confirmation and the contact form submission screen (if the system provides a confirmation message). Save these screenshots to your phone or computer. This documentation proves you submitted a cancellation request on a specific date and protects you if Answer Ai later claims they never received your request.
Step 5: wait for Answer ai's written confirmation
Answer Ai should respond within 5 business days (Monday to Friday, excluding Philippine national holidays) with a written confirmation that your subscription has been cancelled. The confirmation email must include the cancellation date and the date your final charge will process (or confirm that no further charges will occur). If you do not receive a response within 5 business days, move to Step 6.
Step 6: follow up if Answer Ai does not respond
If you have not received cancellation confirmation after 5 business days, send a follow-up email to [email protected] with this subject line:
Subject: URGENT: Follow-up cancellation request (submitted [original date])
Write: "I submitted a cancellation request on [date] and have not received confirmation within 5 business days as required under the Consumer Act of the Philippines. Please confirm my cancellation immediately and provide the cancellation date in writing. If I do not receive confirmation within 2 business days, I will file a complaint with the Department of Trade and Industry."
This follow-up signals that you are prepared to escalate formally. Answer Ai is more likely to respond promptly when they understand you know your legal rights.
Step 7: monitor your bank account for the next charge
Watch your credit card or bank account for the next scheduled charge date. If Answer Ai processes a charge after you have submitted a valid cancellation request, that charge is unauthorized and violates the Consumer Act. Immediately contact your bank or payment processor and initiate a dispute or chargeback (see the "Refund and chargeback" section below).
What happens after you submit your cancellation
Understand what to expect during the cancellation process and after your subscription ends.
The cancellation timeline and final charge
Once Answer Ai confirms your cancellation, your subscription ends at the end of your current billing cycle (typically the date you submitted the cancellation request, or the next recurring charge date). You will not receive a refund for the current billing period unless the terms explicitly state otherwise or the company offers a courtesy refund. Your access to the platform may be revoked immediately or at the end of the billing period; Answer Ai should clarify this in their cancellation confirmation email.
Consequently, if you cancel on the 15th of the month and your billing date is the 20th, you may still be charged on the 20th. Contact Answer Ai to clarify the exact cancellation date and whether that final charge will process.
Confirming your data is deleted
After cancellation, send a follow-up email to [email protected] asking: "Please confirm that my account data has been deleted or archived in accordance with your privacy policy." Answer Ai should acknowledge this request. This step protects your personal information and creates a record that you requested data deletion.
Refund eligibility and chargeback procedures
Answer Ai does not publicly confirm a refund policy for monthly charges. However, Philippine consumer law and your bank's policies may entitle you to a refund or dispute relief.
When you can claim a refund
You are eligible for a refund or dispute in these scenarios:
- Unauthorized charge: If Answer Ai charged you without your explicit consent or continued charging after you submitted a valid cancellation request.
- Service not delivered: If you paid for the monthly subscription but could not access the platform due to technical failures.
- Deceptive billing: If the terms or pricing were unclear at the time of purchase, and you were misled about auto-renewal or cancellation procedures.
In all these cases, you have two remedies: request a refund directly from Answer Ai (citing the Consumer Act), or dispute the charge with your bank.
How to initiate a chargeback or dispute
If Answer Ai refuses to refund you after cancellation or does not acknowledge your cancellation request, contact your bank or payment processor immediately. Tell them you want to dispute the charge or initiate a chargeback because the service did not refund you after cancellation, or because the charge was unauthorized. Provide your bank with:
- The transaction date and amount (₱565 or equivalent)
- Your email confirming the cancellation request
- Answer Ai's failure to respond or refund
- Screenshots of your account and the cancellation request email
Your bank will open an investigation and may reverse the charge within 10 to 30 days. This is a legal remedy under your bank's card scheme rules, and Answer Ai cannot penalize you for using it.
Pricing and billing details
Here is what Answer Ai charges and how billing works:
| Plan | Price (PHP) | Price (USD) | Billing Cycle | Trial Period | Minimum Contract |
|---|---|---|---|---|---|
| Solve It With Code Subscription | ₱565 | $10.00 | Monthly | None documented | None stated |
You pay ₱565 once per month. The charge recurs automatically unless you cancel in writing. No free trial period is advertised, and no minimum contract length is required, meaning you can cancel at any time without penalty.
Common mistakes to avoid when cancelling
Cancellation is straightforward when you avoid these pitfalls. Stay calm and methodical, and you will protect your account and your money.
Mistake 1: assuming you can cancel through the platform or mobile app
Answer Ai does not publish a cancel button in the user dashboard or mobile app. Many users try to cancel through their account settings and find no option, then assume the cancellation is complete. It is not. You must cancel by email or contact form. If you only click buttons within the app and receive no confirmation email, your subscription is still active, and you will be charged on your next billing date.
Mistake 2: sending a vague cancellation message
Do not write "I am unhappy with this service" or "I want to leave." Answer Ai's support team may interpret these as complaints rather than cancellation requests. Use the explicit word "cancellation" or "cancel" in your subject line and first sentence. Write: "I request cancellation of my subscription effective immediately."
Mistake 3: forgetting to document your request
If you call Answer Ai (if a phone line is ever available) or contact them through a live chat, take screenshots or ask for a confirmation email immediately after. Do not rely on a verbal promise. Answer Ai staff may say "I will cancel your account," but without written confirmation, you have no proof, and the cancellation may not process.
Mistake 4: waiting until your billing date to cancel
Cancel at least 5 business days before your scheduled billing date. If your billing date is the 20th and you submit a cancellation request on the 19th, Answer Ai may not process it in time, and another charge will go through. Contact them as soon as you decide to leave.
Mistake 5: not escalating to the DTI if Answer Ai ignores you
If Answer Ai does not respond within 5 business days, do not assume they will eventually cancel you. File a formal complaint with the Department of Trade and Industry at dti.gov.ph. The DTI has enforcement power and can compel Answer Ai to refund you and cancel your subscription. Yafee has supported thousands of consumers who escalated unresponsive companies to the DTI and received full refunds.
Checklist before and after cancellation
Use this checklist to ensure your cancellation is complete and your account is secure:
| Action | Status | Deadline |
|---|---|---|
| Gather account information (email, name, billing date) | [ ] Done | Before submission |
| Write formal cancellation letter | [ ] Done | Before submission |
| Send cancellation email to [email protected] | [ ] Done | 5 days before billing date |
| Submit cancellation form at answerai.pro/contact | [ ] Done | 5 days before billing date |
| Screenshot both submissions for proof | [ ] Done | Immediately after submission |
| Wait for Answer Ai's written confirmation | [ ] Received | Within 5 business days |
| Monitor bank account for final charge | [ ] Monitored | Until billing date passes |
| Request data deletion confirmation | [ ] Done | After cancellation confirmed |
Should you keep or cancel Answer Ai
Here is a quick comparison to help you decide whether to stay or go:
| Reason to Keep | Reason to Cancel |
|---|---|
| You actively use the AI code-generation features | You have not logged in for more than a month |
| The answers are accurate and save you time | Cheaper alternatives are available (e.g. free ChatGPT, GitHub Copilot free tier) |
| You need technical support from the platform | The service is not delivering the promised features |
| The ₱565 monthly cost fits your budget | You cannot justify the recurring charge or are facing financial hardship |
If you have checked the right column and recognize yourself, it is time to cancel. Yafee recommends cancelling immediately to avoid unnecessary charges accumulating over weeks or months.
Contact information and escalation routes
Use these channels to cancel, escalate complaints, or file formal disputes:
Answer Ai contact details
Email: [email protected]
Contact form: answerai.pro/contact
Mailing address: Not publicly listed. Request a physical address in your cancellation email if you intend to send a formal letter.
Philippine consumer protection authorities
Department of Trade and Industry (DTI): dti.gov.ph
File a complaint: Contact your nearest DTI office or submit an online complaint at dti.gov.ph/dti-complaint. Provide your cancellation request email and Answer Ai's failure to respond.
Bangko Sentral ng Pilipinas (BSP): If you paid via credit card or bank transfer, you can escalate a dispute through the BSP's Financial Consumer Protection Center at filipinoscomplaint.bsp.gov.ph.
Your bank or payment provider
Contact your bank or credit card issuer and request a chargeback or dispute if Answer Ai charges you after cancellation or refuses to refund you. Provide your bank with the cancellation request email and Answer Ai's non-response as evidence.
Final summary: canceling Answer Ai with confidence
Answer Ai does not make cancellation easy, but Philippine consumer law makes it your right. Under the Consumer Act of the Philippines, you can cancel your subscription at any time, and you are entitled to clear confirmation within 5 business days. If Answer Ai ignores your cancellation request or charges you after you cancel, you can escalate to the Department of Trade and Industry, dispute the charge with your bank, or both.
Take action today: submit your cancellation email and form using the template provided above, document the submission, and monitor your account for unauthorized charges. If Answer Ai does not respond within 5 business days, file a complaint with the DTI. Yafee has helped thousands of consumers cancel stubborn subscriptions by following these exact steps and standing firm on their legal rights. You are protected, and your money is your priority.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Answer Ai?
Join over 30,000 users who already trust us.