Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Dennis Publishing, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Dennis Publishing in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Dennis Publishing
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Dennis Publishing subscription with zero hassle
1
Fill in the form
Give us your details and those of your Dennis Publishing subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Dennis Publishing. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Dennis Publishing refuses your cancellation.
Frequently asked questions
Cancel Dennis Publishing: Step-by-Step Guide
How to cancel Dennis Publishing magazine subscriptions from the philippines
What Dennis Publishing is and why you should understand your cancellation rights
Dennis Publishing is a specialist magazine publisher headquartered in Bath, England, with operational offices in London and New York. The company produces print and digital editions across technology, cycling, automotive, and lifestyle categories, delivering subscriptions internationally-including to readers across the Philippines. Most of your subscription charges arrive in foreign currency (USD or GBP), and your cancellation process depends on how you initiated payment and which support channel you use.
You likely subscribed to one of Dennis Publishing's flagship titles: Cyclist Magazine, T3, PC Zone, or a similar specialty publication. Annual plans typically offer three options: print delivery alone, digital app access (iOS and Android), or a combined bundle. Because Dennis Publishing does not provide a one-click cancellation button in your account portal, you must contact their customer services team directly. At Yafee, we help thousands of consumers navigate subscription cancellations across multiple territories, and we understand that international magazine publishers often create friction in the cancellation process. Our role is to show you exactly how to cut through that friction and assert your rights under Philippine consumer law.
Why this matters to you as a philippine subscriber
Your subscription agreement is governed by Philippine consumer protection law, specifically the Consumer Act of the Philippines (Republic Act No. 7394). This law guarantees you the right to cancel any subscription service-including international magazine subscriptions-without undue obstacles or penalty, provided you follow the correct procedure and timeline. Dennis Publishing operates in the United Kingdom but must respect your legal entitlements as a consumer in the Philippines. Understanding this framework protects you from being overcharged or misled about refund eligibility.
Common reasons you might cancel Dennis Publishing
You may cancel because your promotional period (such as "first 3 issues for £1" or "first 6 issues free") has ended and you wish to stop before full annual charges apply. You might have discovered that physical print delivery to the Philippines takes weeks or months, making the service impractical. Exchange rate fluctuations may have made the subscription unaffordable in Philippine pesos. Or you may simply have lost interest in the publication. Whatever your reason, your right to cancel remains absolute under Philippine law, and Yafee recommends documenting every step of your cancellation request to protect yourself.
Your legal position under philippine consumer protection law
The Consumer Act of the Philippines (Republic Act No. 7394) establishes your fundamental right to cancel any subscription or continuous service agreement. This section explains what that law means for you in practice when dealing with Dennis Publishing.
Your statutory right to cancel
Under the Consumer Act, you have the absolute right to terminate a magazine subscription at any time, provided you notify the service provider in writing and follow their specified cancellation procedure. Dennis Publishing cannot force you to continue paying for a subscription you no longer want. The company may enforce a stated cancellation timeline (for example, 30 days' notice for the current billing period), but it cannot refuse cancellation outright or impose unreasonable penalties.
Furthermore, if you cancelled during a free trial or promotional period and the company charged you without explicit consent, that charge is unlawful. You may recover that amount by disputing it with your bank (chargeback) or by filing a complaint with the Department of Trade and Industry (DTI) Consumer Protection Group, which enforces the Consumer Act in the Philippines.
Refund eligibility and timeline
If you paid for an annual subscription and cancel before the year ends, Dennis Publishing must calculate your refund on a pro-rata basis-meaning you are entitled to a refund for the unused portion of your subscription. For example, if you paid ₱2,882 for a 12-month annual plan and cancelled after 6 months, you should receive approximately ₱1,441 refund for the remaining 6 months.
The company should process refunds within 30 days of your cancellation request. If the refund does not appear in your account within this timeframe, you have the right to escalate your complaint to the DTI Consumer Protection Group or your credit card issuer. Yafee recommends keeping copies of all cancellation correspondence and bank statements as evidence.
Your legal position block
Your legal position: Under the Consumer Act of the Philippines (Republic Act No. 7394), you have an unconditional right to cancel your Dennis Publishing subscription. The company must process your cancellation within their stated timeline (typically 30 days), calculate any refund on a pro-rata basis, and transfer that refund to your original payment method within 30 days. If Dennis Publishing refuses cancellation or delays a refund beyond this period, you may file a formal complaint with the Department of Trade and Industry (DTI) Consumer Protection Group without cost. You also have the right to dispute any unauthorised charge with your bank or credit card issuer.
Dennis Publishing pricing in philippine pesos and how to spot the exact charge
Dennis Publishing charges in USD or GBP, so your actual PHP debit depends on live exchange rates and your bank's conversion fees. This section breaks down typical annual plan costs and shows you how to verify what you paid.
Annual subscription plan pricing (PHP equivalent)
| Magazine plan | Original price | PHP equivalent (approx.) | Billing cycle |
|---|---|---|---|
| Cyclist Magazine Digital Only | $25.00 USD | ₱1,412 | Annual |
| Cyclist Magazine Print Only | $45.00 USD | ₱2,542 | Annual |
| Cyclist Magazine Print + Digital | $51.00 USD | ₱2,882 | Annual |
| T3 Digital Only | $39.99 USD | ₱2,259 | Annual |
| Promotional rate (first purchase) | £1 GBP or free | ₱63 or free | First 3-6 issues |
| Renewal after promo (full price) | Full annual amount | As above | Annual |
How to find your exact charge on your bank statement
Your credit card or bank statement will show the charge in the original currency (USD or GBP) plus your bank's conversion fee. Log into your online banking and search for transactions from "Dennis Publishing" or "DENNIS PUBLISHING LTD" (the registered entity name). The charge may also appear under the vendor name of their payment processor. Write down the transaction date, the original currency amount, and the PHP amount your bank debited. This documentation is essential when you request a refund or file a dispute.
If you cannot find the charge, ask your bank for a full transaction history covering the month you subscribed. The bank can provide the merchant name, amount, and date-all of which you will need when you contact Dennis Publishing's customer services.
How to cancel Dennis Publishing step by step
This section walks you through the exact procedure to cancel your subscription, from locating your account details to sending your cancellation request and confirming the outcome.
Step 1: log in to your subscription account on mymagazine.co.uk
Visit the Dennis Publishing subscriber portal at mymagazine.co.uk. Enter your email address and password. If you do not remember your password, click "Forgot Password" and follow the reset link sent to your email.
- Once logged in, navigate to "My Subscriptions" or "Account Settings".
- Locate your active Dennis Publishing subscription and note the subscription ID number (usually displayed at the top of your account page).
- Record the renewal date-this is the date your next annual charge will occur if you do not cancel in time.
- Take a screenshot of your account page for your records.
Step 2: gather your account and payment information
Before you contact customer services, compile the following information:
- Your full name (as it appears on your subscription account).
- Your email address (the one linked to your Dennis Publishing account).
- Your subscription ID number (from Step 1).
- The name of the magazine you subscribed to (e.g., Cyclist Magazine, T3).
- Your subscription start date and current renewal date.
- The last four digits of the card used for payment.
- Your bank statement showing the exact PHP amount charged (and the original USD or GBP amount).
Step 3: send your cancellation email to Dennis Publishing customer services
Dennis Publishing does not offer live chat for Philippine subscribers, so you must email your cancellation request. Address your email to the customer services team at the address listed below (see the Contact Address section at the end of this guide). Use the following template to ensure clarity:
Subject: Subscription Cancellation Request - [Your Subscription ID]
Dear Dennis Publishing Customer Services,
I request immediate cancellation of my subscription to [Magazine Name] effective today. My account details are:
Account email: [Your email]
Subscription ID: [Your subscription ID]
Current renewal date: [Date from your account]
Last four card digits: [XXXX]
Please confirm cancellation within 5 business days and send me a refund calculation for the unused portion of my subscription. I will provide any additional information needed.
Thank you,
[Your full name]
- Send this email from the same email address linked to your Dennis Publishing account.
- Use a professional tone and include all requested information to avoid delays.
- Keep a copy of this email in a folder for your records.
- Note the date and time you send the email.
Step 4: wait for a confirmation email from Dennis Publishing
Dennis Publishing's customer services team typically responds within 5 to 10 business days. Their response will include:
- A confirmation that your subscription has been cancelled.
- The effective date of the cancellation.
- A pro-rata refund amount (if applicable) in GBP or USD.
- An estimated refund processing timeline (usually 10-30 days).
If you do not receive a response within 10 business days, send a follow-up email using the same subject line and mark it as a follow-up request. Include a screenshot of your original email in the follow-up to prove you contacted them earlier.
Step 5: monitor your bank account for the refund
Once Dennis Publishing confirms cancellation, monitor your bank account for the refund credit. The refund will be processed in the original currency (USD or GBP), so your bank will convert it back to PHP at its own exchange rate, which may differ from the original debit rate. Allow up to 30 days for the refund to appear.
- Check your bank statement weekly starting from the confirmation email date.
- The refund will typically show a transaction description like "Dennis Publishing Refund" or the payment processor's name.
- If the refund does not arrive within 30 days, send a follow-up email to Dennis Publishing citing the confirmation email date and requesting immediate action.
Step 6: if Dennis Publishing refuses or ignores your cancellation request
If the company does not respond to your cancellation request within 10 business days, or if they refuse to cancel, you have legal remedies:
- File a chargeback with your bank or credit card issuer. Contact your bank's dispute resolution department and explain that you requested cancellation but the company refused or failed to respond. Your bank will initiate a chargeback investigation and may recover the amount on your behalf within 30-60 days.
- Provide your bank with copies of your cancellation email, Dennis Publishing's account page, and any correspondence from the company.
- Inform your bank that the merchant violated your consumer rights under the Consumer Act of the Philippines.
- File a formal complaint with the Department of Trade and Industry (DTI) Consumer Protection Group. The DTI is the government agency responsible for enforcing consumer protection laws in the Philippines. You can file a complaint online at dti.gov.ph or by visiting your nearest DTI office.
- Attach copies of your cancellation email, the company's response (or lack thereof), your bank statements, and any other relevant documentation.
- The DTI will investigate the complaint and may require Dennis Publishing to respond. If the company violated your rights, the DTI can impose sanctions and order a refund.
- DTI complaints are free to file and do not require legal representation.
- Dispute the charge directly on mymagazine.co.uk. Log back into your account and look for a "Dispute Charge" or "Report Problem" button. Document your cancellation request and the company's failure to respond, then submit a formal dispute through the portal.
What happens after you cancel your Dennis Publishing subscription
Understanding what to expect after cancellation protects you from unexpected charges and confirms that your cancellation has taken effect. This section covers the timeline and post-cancellation verification steps.
Immediate effects of cancellation
Once Dennis Publishing confirms your cancellation in writing, your subscription ends immediately or on the effective date stated in their confirmation email. You retain access to any digital content you downloaded before the cancellation date, but you lose access to the digital app and any new issues. Physical magazines already shipped to you before the cancellation date will still arrive; you are not required to return them or pay for them.
Your account on mymagazine.co.uk may remain visible for your records, but the subscription status will change to "Cancelled" or "Inactive." Do not delete your account-keep it for reference in case you need to prove cancellation later.
Refund timeline and verification
Dennis Publishing processes refunds within 10 to 30 days of confirming your cancellation. Your refund will be returned to the original payment method (the card or account you used to pay for the subscription). Because the original charge was in USD or GBP, your bank will convert the refund amount back to PHP at the current exchange rate-which may be higher or lower than the rate used when you were charged.
Check your bank statement every 3 to 5 days starting from the cancellation confirmation date. The refund will appear as a credit with a transaction description mentioning Dennis Publishing or their payment processor. If 30 days have passed and you see no refund, contact your bank immediately and ask them to trace the refund. Provide your bank with the Dennis Publishing confirmation email showing the refund amount.
Confirming no further charges occur
After cancellation, verify that Dennis Publishing makes no further charges to your card. Check your bank statements for the next 60 days-the company should not charge you again after the effective cancellation date. If an unexpected charge appears after your confirmed cancellation date, this is a violation of the Consumer Act, and you have the right to dispute it immediately with your bank and file a complaint with the DTI.
If you wish, contact Dennis Publishing once more (60 days after cancellation) to confirm that your subscription remains cancelled and that no renewal has been triggered. Keep a record of this final confirmation email.
Common mistakes to avoid when cancelling Dennis Publishing
Cancelling a subscription involves several procedural steps, and even small errors can delay your request or result in a failed cancellation. The good news is that all of these mistakes are avoidable if you follow the right approach. This section highlights the pitfalls others have encountered and how you can sidestep them.
Mistake 1: assuming your subscription has ended because you stopped using it
One of the most common errors is believing that if you do not open or read your magazine, your subscription will automatically expire. It will not. Magazine subscriptions are active until you explicitly cancel them, and charges will continue to renew on your billing date regardless of whether you read a single issue. You must actively contact Dennis Publishing and request cancellation in writing. At Yafee, we have seen countless consumers surprised by renewal charges because they assumed inactivity equals cancellation.
Mistake 2: emailing the wrong contact address
Dennis Publishing operates from multiple offices (Bath, London, and New York), and sending your cancellation request to the wrong office can cause weeks of delay. Your email may be forwarded or lost. Always use the official customer services email address provided in the Contact Address section below. Verify this address by checking the official Dennis Publishing website or your original subscription confirmation email before you send your cancellation request.
Mistake 3: cancelling through the wrong channel (e.g., social media)
You may be tempted to message Dennis Publishing through Facebook, Twitter, or Instagram. Customer service representatives on social media platforms are not always connected to the billing department, and your request may not be logged in the company's cancellation queue. Always use official email or the mymagazine.co.uk portal to ensure your request is recorded and tracked.
Mistake 4: not keeping evidence of your cancellation request
If Dennis Publishing later claims they never received your cancellation request, you need proof. Save a copy of your cancellation email immediately after sending it. Screenshot your account page before and after cancellation. Download the company's confirmation email as a PDF. These documents are your evidence if a dispute arises. Without them, the company can deny your claim and continue charging you.
Mistake 5: assuming a refund will be calculated automatically
Dennis Publishing should calculate your pro-rata refund based on the unused portion of your subscription, but the company may delay or undercalculate this amount. Request a detailed refund calculation in your cancellation email. When the company confirms your cancellation, review the refund amount and verify it is correct. If it is not, dispute it immediately and ask for an explanation of how the refund was calculated.
Mistake 6: not following up if no response arrives within 10 days
Dennis Publishing's customer services can be slow, and your email may slip through the cracks. If you do not receive a response within 10 business days, send a follow-up email. If still no response after 20 days, escalate by contacting the company through your payment provider or the DTI. Do not assume your cancellation has been processed if you have no written confirmation from Dennis Publishing.
Cancellation checklist for Dennis Publishing
Use this checklist to track every step of your cancellation and ensure nothing is missed.
| Cancellation step | Completed? | Notes / Date |
|---|---|---|
| Log in to mymagazine.co.uk and record subscription ID | ☐ | |
| Gather account and payment details (name, email, subscription ID, card last 4 digits) | ☐ | |
| Take screenshot of mymagazine.co.uk account page (showing subscription status) | ☐ | |
| Find exact charge amount on bank statement (PHP and original currency) | ☐ | |
| Send cancellation email to customer services | ☐ | |
| Save copy of cancellation email and await response | ☐ | |
| Receive confirmation email from Dennis Publishing (within 10 days) | ☐ | |
| Download and save cancellation confirmation email as PDF | ☐ | |
| Verify refund amount is correct (pro-rata calculation) | ☐ | |
| Monitor bank account for refund (up to 30 days) | ☐ | |
| Check mymagazine.co.uk 60 days after cancellation to confirm no renewal charges | ☐ | |
| If refund missing after 30 days, file chargeback dispute with bank | ☐ | |
| If no response from Dennis Publishing, file DTI complaint | ☐ |
How yafee can help you cancel Dennis Publishing
At Yafee (yafee.com), we specialise in helping consumers navigate subscription cancellations across international service providers. Dennis Publishing is just one of hundreds of publishers and services we guide customers through every month. Our approach is straightforward: we give you the exact legal framework that protects you, we show you the precise steps required to cancel, and we connect you with enforcement agencies if the company refuses.
When you cancel through Yafee, you gain access to:
- A personalised cancellation template pre-filled with your account details.
- Real-time tracking of your cancellation status, so you know exactly where your request stands.
- Escalation support if Dennis Publishing does not respond within the required timeframe.
- Direct contact information for the Department of Trade and Industry Consumer Protection Group, should you need to file a formal complaint.
- A record of all correspondence, automatically stored and organised for your reference.
Yafee has helped thousands of consumers cancel international subscriptions without delay or penalty. Our service is designed to take the guesswork and frustration out of the process. Once your cancellation is confirmed, Yafee will follow up on your refund and alert you if any unexpected charges reappear.
Contact address for Dennis Publishing customer services
Use the following contact details to submit your cancellation request:
Dennis Publishing Ltd
Customer Services Team
Bath, England (registered office)
Email: [email protected]
Website: subscriptions.dennis.co.uk
Alternative support portal: mymagazine.co.uk
Note: Dennis Publishing does not provide live chat support for Philippines-based subscribers. Always submit cancellation requests via email or through the mymagazine.co.uk portal to ensure your request is documented and trackable.
Summary: your path to cancelling Dennis Publishing
Cancelling a Dennis Publishing subscription requires you to contact customer services in writing, provide your account details, and wait for written confirmation. Because the company does not offer one-click cancellation, you must take an active role in the process. The good news is that Philippine consumer law is on your side-you have an absolute right to cancel, and Dennis Publishing must process that cancellation and refund within 30 days.
Start by logging into your account on mymagazine.co.uk, gather your subscription details, send a clear cancellation email to the customer services address above, and keep copies of all correspondence. Monitor your bank account for the refund and follow up if it does not arrive within 30 days. If Dennis Publishing refuses or ignores your request, escalate to your bank or the DTI Consumer Protection Group-both have the authority to force a refund.
The steps outlined in this guide-gathering your details, sending your cancellation email, waiting for confirmation, and tracking your refund-are all within your control. You do not need a lawyer or specialist to cancel Dennis Publishing. What you do need is clarity on your rights and a structured process, both of which Yafee provides. Yafee has helped thousands of consumers cancel subscriptions across dozens of countries and service providers, and we understand that international cancellations feel more complicated than they are. By following this guide, you will cancel your Dennis Publishing subscription smoothly, recover your refund, and protect yourself from future unwanted charges. Start your cancellation today with confidence, knowing that Philippine consumer law protects you at every step.