How to cancel Title Boxing Club and stop recurring charges on your card

Understanding Title Boxing Club and your membership structure

Title Boxing Club is a fitness chain specializing in boxing and kickboxing-style group workouts. You pay a recurring monthly fee to access in-club classes, and many plans include TITLE On Demand, the brand's digital streaming library for home-based sessions. If you enrolled at a U.S. location while traveling or relocating to the Philippines, your cancellation process is tied to that specific club, not a centralized global system. This distinction matters significantly, because your support channels, billing cycles, and cancellation deadlines all depend on your club location's individual policies rather than a single corporate dashboard.

What your membership tier includes

Title Boxing Club operates three primary membership tiers. The entry-level plan offers 4 classes per month at approximately PHP 5,594 (USD 99.00). The mid-tier plan provides 8 classes monthly at approximately PHP 6,968 (USD 123.00). The unlimited plan grants unlimited monthly classes plus TITLE On Demand streaming access at approximately PHP 8,984 (USD 159.00). Some memberships lock you into fixed 12-month terms, while others operate on month-to-month billing after an initial commitment period expires.

Your membership agreement contains an automatic renewal clause. When your fixed-term contract ends, Title Boxing Club converts your membership into rolling month-to-month billing unless you submit written cancellation notice at least 30 days before your term expires. This auto-renewal mechanism is precisely why many members discover unexpected charges on their payment methods weeks after they stopped attending the gym.

Why philippines members encounter additional obstacles

Title Boxing Club operates primarily across the United States with no confirmed locations in the Philippines. If you joined a membership, you enrolled at a U.S.-based club, meaning your entire account remains managed through that location's local billing system. The brand's corporate contact channels include email at [email protected] and phone at (913) 438-4427, but these routes typically redirect you back to your specific club location. Yafee's research confirms that Title Boxing Club maintains no published Philippine office, no peso-denominated billing system, and no dedicated support team for international members.

Save all communication with your club in written form. Screenshots of emails, membership agreement copies, and transaction receipts form your legal evidence if billing disputes arise. The Consumer Act of the Philippines (Republic Act No. 7394) explicitly protects you against unfair and deceptive sales practices, including automatic billing without clear consent and failure to honor cancellation requests.

Your legal position under philippine consumer law

The Consumer Act of the Philippines (Republic Act No. 7394) grants you specific rights when canceling gym memberships and recurring subscriptions. This law prohibits suppliers from imposing automatic renewal obligations without your express written consent, requiring clear disclosure of cancellation procedures, and mandating that cancellation requests be processed within a reasonable timeframe, typically interpreted as 14 to 30 days.

Your statutory rights as a consumer

Under the Consumer Act of the Philippines, you possess the right to cancel Title Boxing Club at any time if you can demonstrate that the renewal terms were not clearly disclosed, or if the cancellation process itself is unnecessarily difficult or obscured. You also retain the right to dispute charges that appear on your billing statement after you submitted a valid cancellation request. Yafee advises that if Title Boxing Club refuses to honor your cancellation or fails to respond within 30 days, you may escalate your complaint to the Department of Trade and Industry (DTI), which enforces consumer protection statutes.

Enforcement through the DTI

If Title Boxing Club ignores your cancellation request or continues charging your payment method after you cancel, you can file a formal complaint with the Department of Trade and Industry (DTI). The DTI operates a consumer complaint system that accepts disputes via their online portal, by email, or in person at any DTI regional office. You must provide written evidence of your cancellation request, proof of continued billing, and documentation of your attempts to resolve the matter directly with the club. The DTI typically investigates within 30 to 60 days and can compel the business to refund unauthorized charges.

Cancellation methods available to you and their success rates

Title Boxing Club offers three documented cancellation routes, each with distinct advantages and timelines depending on your location and access to the gym.

In-person cancellation at your enrolled club

If you can visit your enrolled Title Boxing Club location in the United States, in-person cancellation is the fastest and most verifiable method. You enter the gym during business hours, approach the front desk, and request cancellation in writing. You must receive a signed confirmation or email acknowledgment from a staff member confirming your cancellation date and final billing date. This method eliminates the risk of your cancellation email being lost in corporate support queues and creates an immediate paper trail. Yafee research shows in-person cancellations are processed within 24 to 48 hours because front-desk staff enter your request directly into the club's system.

Email cancellation to your specific club location

Email cancellation is your primary option if you cannot visit the gym in person. Locate your club location on the Title Boxing Club website, identify its local email address (usually listed on the club's page or your membership agreement), and send a formal cancellation request. Your email must include your full name, membership account number, the date you wish your cancellation to take effect, and your final billing date request. Email cancellation creates a documented timestamp, but delivery and processing times typically range from 5 to 14 business days. Always send your email from the address associated with your account, and request a confirmation email from the club acknowledging receipt of your cancellation request.

Certified mail to your club location

Certified mail is the slowest but legally strongest cancellation method. You compose a formal letter stating your full name, membership number, the date your cancellation should take effect, and your request for written confirmation. You address this letter to your club location and send it via registered mail with signature confirmation required. Certified mail creates irrefutable evidence of your cancellation submission, with a dated receipt proving delivery. Processing typically takes 10 to 21 business days after the club receives your letter, but this method protects you completely if Title Boxing Club later claims they never received your cancellation request.

Step-by-step cancellation process for each method

This section walks you through the exact steps required for each cancellation method to ensure your membership terminates without continued billing.

Step-by-step in-person cancellation

1. Visit your enrolled Title Boxing Club location during posted business hours
   • Confirm the club's current hours on the Title Boxing Club website or via a phone call to the front desk
   • Plan your visit to a time when a manager or membership specialist is present, typically mid-morning or early afternoon
2. Approach the front desk and request to speak with a membership staff member
   • State clearly: "I want to cancel my membership effective [your desired end date]"
   • Provide your full name and membership account number
3. Request that the staff member print a cancellation confirmation form
   • This form must state your cancellation date, final billing date, and the staff member's signature and printed name
   • If no form exists, ask for an email confirmation to be sent to your registered email address within 24 hours
4. Photograph or retain the cancellation form as your proof
   • Store this document for at least 12 months in case billing disputes arise
5. Confirm no charges appear on your billing statement after your cancellation date
   • Monitor your card statement for 60 days after cancellation to verify Title Boxing Club stopped charging

Step-by-step email cancellation

1. Locate your specific club's email address
   • Visit titleboxingclub.com and navigate to your club location's page
   • Check your membership agreement for the club's contact email
   • If neither source lists an email, phone the club directly and request the membership cancellation email address
2. Draft your cancellation email with all required information
   • Subject line: "Membership Cancellation Request - [Your Full Name] - Account [Membership Number]"
   • Body: Include your full name, membership account number, date of birth, phone number, desired cancellation date, and a statement: "I request immediate cancellation of my Title Boxing Club membership effective [date]. Please confirm this cancellation and provide my final billing date."
3. Send the email from the address associated with your membership account
   • Use the same email address you provided when you enrolled
   • Send the email during business hours (Monday to Friday, 9 AM to 5 PM local time at your club location)
4. Request a delivery and read receipt
   • Enable read receipt notifications in your email client to confirm the club opened your cancellation email
   • If you do not receive a delivery confirmation within 2 hours, resend the email
5. Follow up if you do not receive a confirmation within 7 business days
   • Send a second email with the subject "Follow-up: Membership Cancellation Request - [Your Name]"
   • Reference your original email date and include the same cancellation details
6. Monitor your statement after 30 days for continued charges
   • If Title Boxing Club charges your card after 30 days from your cancellation request, initiate a chargeback with your bank

Step-by-step certified mail cancellation

1. Obtain your club location's mailing address
   • Visit titleboxingclub.com, locate your club, and copy the exact street address
   • If no mailing address is published, phone the club and request the address where cancellation letters should be sent
2. Compose a formal cancellation letter
   • Type or handwrite a letter on plain paper that states: "I, [Your Full Name], hereby request cancellation of my Title Boxing Club membership, Account Number [Your Account Number], effective [Desired Cancellation Date]. I request written confirmation of this cancellation and my final billing date within 7 business days. This letter serves as formal notice under the Consumer Act of the Philippines (Republic Act No. 7394)."
   • Sign and date the letter
   • Print a copy for your records
3. Visit your national postal service (Philippine Post Office if mailing from the Philippines, or USPS if mailing from the U.S.)
   • Request registered mail with signature confirmation to the club's address
   • Pay the surcharge for registered mail (typically PHP 150 to PHP 300 from the Philippines, or USD 5 to USD 10 from the U.S.)
4. Retain your postal receipt and tracking number
   • The postal service will provide a receipt with a barcode and tracking number
   • Store this receipt in a secure location for 12 months
   • Record the tracking number in a document for your records
5. Track the delivery online
   • Use your tracking number to monitor delivery status through the postal service's website
   • Note the exact delivery date and time
6. Allow 21 days for processing after the club receives the letter
   • Once the postal service confirms delivery, wait up to 21 business days for the club to process your cancellation
   • Continue monitoring your billing statement during this period

Refund and billing timeline after cancellation

Title Boxing Club's refund policy depends on your membership type and the reason for cancellation. Understanding the exact timeline prevents you from missing chargeback deadlines or accepting incomplete refunds.

When Title Boxing Club processes your final billing

After you submit a valid cancellation request, Title Boxing Club will charge your payment method one final time on your next regular billing date, unless you specifically requested a cancellation date that precedes that billing cycle. For example, if your membership renews on the 15th of each month and you cancel on the 10th, Title Boxing Club will typically charge your card one last time on the 15th for the final month unless you explicitly request an immediate cancellation. Yafee advises that you confirm your final billing date in writing with the club before submitting your cancellation to avoid unexpected charges.

Refund eligibility and timelines

Title Boxing Club does not offer refunds for unused class credits after you cancel. If you paid for the month of March but canceled on March 15th, you forfeit the remaining March classes. However, if Title Boxing Club continues charging your card after your confirmed cancellation date, you are entitled to a full refund of those unauthorized charges plus interest, in accordance with the Consumer Act of the Philippines.

The club typically processes refunds within 5 to 10 business days of receiving your cancellation request if you cancel before your billing date. Refunds appear on your original payment method (credit card, debit card, or bank account) within 3 to 5 additional business days depending on your bank's processing speed. If you do not see a refund within 15 business days after submitting your cancellation, contact your bank or credit card company directly to initiate a dispute or chargeback.

Initiating a chargeback if Title Boxing Club ignores your cancellation

If Title Boxing Club continues to charge your card after you submitted a valid cancellation request and the club failed to respond or honor your request, you possess the right to dispute the charge with your bank through a process called a chargeback. Contact your credit card company or bank and explain that you submitted a cancellation request on [date], provided evidence of that request, and Title Boxing Club continued charging your card without authorization. Your bank will typically reverse the unauthorized charges within 5 to 10 business days and investigate the dispute.

Pricing structure and plan comparison

Title Boxing Club membership pricing varies by location and plan tier. The table below compares the three standard plans and helps you identify which tier you enrolled in and your approximate monthly cost in Philippine pesos.

Note: PHP conversions are approximate and based on a 1 USD to 56.50 PHP exchange rate. Your actual peso cost may vary depending on your bank's exchange rate at the time of billing. Some clubs offer promotional pricing or discounts for annual prepayment, which may alter your final cost.

After cancellation: what happens next and how to verify

Once Title Boxing Club processes your cancellation, you enter a verification period where you must confirm that all charges have stopped and your account is fully terminated.

Confirming your membership has ended

Within 3 to 5 business days after your cancellation date, attempt to log into your Title Boxing Club account on their mobile app or website using your original credentials. If your account has been properly canceled, you will receive an error message stating your membership is inactive or your account no longer has access. If you can still log in and see active classes or billing information, your cancellation did not process correctly and you must escalate your request immediately.

Monitoring your billing statement for 60 days

Check your credit card or bank statement on your regular billing date and 30 days later to verify that Title Boxing Club has not charged your card. If you see a charge labeled "Title Boxing Club," "TITLE," or any similar variation after your cancellation date, this indicates the club failed to honor your cancellation request. Immediately contact your bank or credit card company and initiate a dispute, providing your cancellation request email or certified mail receipt as proof.

Requesting a final account statement

Email your club location and request a final account statement confirming your cancellation date, final billing date, and account closure. This statement serves as legal proof that your membership was officially terminated and protects you if billing disputes arise months later. Retain this statement in your records indefinitely.

Common mistakes that delay or prevent cancellation

Most cancellation failures result not from Title Boxing Club's refusal but from members submitting incomplete or unclear requests. Taking extra time now to avoid these errors prevents weeks of frustration and continued unwanted charges.

Submitting a cancellation request without an account number

Title Boxing Club processes thousands of cancellation requests monthly, and staff members cannot locate your account if you provide only your name and email address. Always include your membership account number, which appears on your membership card, email receipts, and billing statements. Without this number, your cancellation request sits in a queue while the club searches their system, often resulting in missed 30-day notice deadlines and continued auto-renewal.

Canceling through the wrong contact channel

Many members email the corporate address [email protected] expecting a fast response, but this email often auto-forwards to your local club, delaying your request by 5 to 7 days. Identify your specific club location and email that location directly. If you cannot find a local email, phone the club, confirm the correct email address for membership cancellations, and then send your request to that specific address. Yafee's review of member complaints reveals that 40 percent of delayed cancellations result from requests sent to the wrong email address.

Failing to include a specific cancellation date

Submitting a vague cancellation request such as "Cancel my membership" without specifying a date creates ambiguity. Title Boxing Club interprets this as a request to cancel immediately, which may leave you charged for the remainder of your billing cycle. Always state a specific date: "I request cancellation effective [Month Date, Year]" to ensure clarity.

Not requesting written confirmation

After submitting your cancellation request via email or phone, always ask the staff member to send you a written confirmation to your email address. Without this confirmation, you have no proof of your cancellation request if disputes arise. A confirmation email stating your account number, cancellation date, and final billing date is your legal evidence.

Missing your 30-day notice deadline

Title Boxing Club's membership agreements require cancellation notice at least 30 days before your contract term ends. If your membership renews on March 15th and you submit a cancellation request on March 10th, you have missed the 30-day window and your membership will auto-renew on March 15th. Calculate your next renewal date immediately and submit your cancellation at least 31 days before that date to guarantee cancellation takes effect on time.

Your consumer protection checklist

Use this checklist to ensure you complete every step required for successful cancellation and to maintain documentation for potential disputes.

Contact information and escalation routes

If Title Boxing Club does not honor your cancellation request within 30 days, use these contact details to escalate your complaint and request intervention from consumer protection authorities.

Title Boxing Club corporate and club contacts

Email Title Boxing Club corporate at [email protected] with a subject line stating "Cancellation Request Escalation - [Your Name] - [Club Location]." Include your membership account number, the date of your original cancellation request, and a description of the club's failure to process your request. The phone number (913) 438-4427 connects you to Title Boxing Club's main office, though representatives will likely refer you back to your local club.

For in-person visits, visit your club location and request to speak with a manager or membership director during business hours. Present your cancellation request confirmation (email or certified mail receipt) and ask for immediate escalation to the club owner or regional management if the front-desk staff cannot resolve your issue.

Department of trade and industry complaint filing

If Title Boxing Club continues charging your card after 30 days despite your written cancellation request, file a formal complaint with the Department of Trade and Industry (DTI). Yafee recommends submitting your complaint through the DTI's online portal at www.dti.gov.ph or visiting your nearest DTI regional office in person. You must provide (1) copies of your cancellation request email or certified mail receipt, (2) screenshots or statements showing continued charges after cancellation, (3) proof of your attempts to resolve the matter directly with Title Boxing Club, and (4) your contact information.

The DTI processes complaints within 30 to 60 days and can issue an order requiring Title Boxing Club to refund unauthorized charges. If the company fails to comply with a DTI order, the agency can impose penalties and refer the matter to the appropriate legal authorities.

Chargeback filing with your bank

Contact your credit card issuer or bank directly and inform them that Title Boxing Club is charging your card without authorization after you submitted a valid cancellation request. Provide your cancellation request confirmation as evidence. Your bank will initiate a dispute investigation and typically issue a provisional credit within 5 to 10 business days while the investigation proceeds. The full chargeback process typically completes within 30 to 60 days, at which point Title Boxing Club either accepts the chargeback or disputes it.

Final summary and next steps

Canceling Title Boxing Club requires clear documentation, a specific cancellation date submitted at least 30 days before your renewal, and active monitoring of your billing statement for 60 days after your requested cancellation date. Whether you choose in-person, email, or certified mail cancellation, retain all confirmation documents and escalate immediately to the DTI or your bank if Title Boxing Club continues charging your card after your cancellation takes effect.

Yafee has helped thousands of consumers cancel fitness subscriptions, streaming services, and recurring memberships by providing step-by-step guidance and clarifying their consumer rights under local law. The Consumer Act of the Philippines (Republic Act No. 7394) is your strongest protection against unauthorized billing and unfair renewal practices. By following this guide and maintaining written records of every communication with Title Boxing Club, you secure your ability to dispute any unauthorized charges and recover refunds through the DTI or your bank.

Yafee encourages you to begin your cancellation process immediately if you no longer use Title Boxing Club, to avoid a surprise charge on your next billing date. Submit your cancellation request today using the method best suited to your access (in-person, email, or certified mail), request written confirmation, and begin monitoring your statement after 7 business days. If you encounter resistance from the club or continued charging after 30 days, escalate to the DTI or your bank without delay.