Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Eaconomy, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₱61.60 for 48h, then ₱3,353.56 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Eaconomy in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Eaconomy
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Eaconomy subscription with zero hassle
1
Fill in the form
Give us your details and those of your Eaconomy subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Eaconomy. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Eaconomy refuses your cancellation.
Frequently asked questions
Cancel Eaconomy: The Right Way
How to cancel Eaconomy and stop unwanted charges on your card
What Eaconomy is and why cancellation matters now
Eaconomy operates as a trading education and tools platform targeting users across the Philippines and Southeast Asia. The service charges subscribers via a paid membership model priced at ₱10,000 per plan tier, with no free tier available. If you signed up through your smartphone or tablet, your subscription may also exist in a separate system managed by Apple or Google, which means cancelling on one platform does not automatically cancel the other.
The core problem that drives users to seek cancellation help is straightforward: charges continue appearing on your card weeks or months after you believed you had exited the service. Your frustration is valid. Eaconomy's cancellation process lacks transparency, and support response times for Philippines-based customers remain inconsistent. Before you take action, you need a legally grounded roadmap that prevents you from becoming trapped in continued billing loops. Yafee specialises in exactly this scenario and has helped thousands of consumers across the Philippines escape unclear cancellation procedures.
The payment structure and hidden renewal risks
Eaconomy advertises four paid subscription tiers: Starter, Standard, Advanced, and Pro, each listed at ₱10,000 as a one-time charge. Nevertheless, the company's own terms repeatedly reference "subscription cancellation" pathways through the web account, Apple App Store, and Google Play. This discrepancy is the trap: your plan may appear to be a single payment, but if you activated your account through an app store or enabled recurring billing, automatic renewals can occur without clear advance notice to you.
Your billing agreement structure depends entirely on where you completed your initial signup. If you purchased directly through the Eaconomy website (eaconomy.me), your cancellation route differs from users who subscribed via Apple or Google. Many Philippine consumers report discovering unexpected charges weeks after they attempted to cancel. The critical first step is identifying your own subscription type and billing source before you attempt cancellation.
Why you should cancel Eaconomy today
Eaconomy's standard terms state that all sales are final and non-refundable, meaning you should not expect a monetary refund after cancellation, regardless of how little you used the service. Your primary objective is preventing the next charge from appearing on your statement. If you have a GCash-linked card, Maya card, or credit card connected to your Eaconomy account, future debits will appear unless you cancel both your Eaconomy account itself and any associated app store subscriptions linked to it.
Yafee has supported thousands of Philippine consumers navigating this exact challenge. The clarity and legal framework you need exist, but only if you follow the correct procedural steps. This guide walks you through each method, grounded in Philippine consumer law, so you can regain control of your billing immediately.
Your rights as a philippine consumer under the law
Philippine consumer law provides you with powerful protections that override unclear terms and non-refund clauses.
What the consumer act of the philippines protects you against
The Consumer Act of the Philippines (Republic Act No. 7394) mandates that merchants provide clear, truthful information about the cost and terms of any product or service you purchase. If Eaconomy failed to disclose that your one-time plan could auto-renew, or if their support team could not explain the cancellation process to you, you have legal grounds to challenge ongoing charges. The law also protects you explicitly from deceptive billing practices and requires companies to honour written cancellation requests within a reasonable timeframe.
Critically, if Eaconomy continues billing you after you cancel and follow proper procedures, you can file a formal complaint with the Department of Trade and Industry (DTI). The DTI investigates consumer disputes and possesses the authority to compel companies to reverse charges and cease deceptive practices. Documentation is your shield: keep all emails, screenshots of your account status, payment statements, and support correspondence.
Your legal position on cancellation and billing
Under Republic Act No. 7394, you have the right to cancel any subscription service, and the company must acknowledge your cancellation in writing. If Eaconomy claims you cannot cancel or states that cancellation takes 30 days to process, that claim contradicts the law. You also have the right to demand proof that your subscription was actually terminated, rather than accepting vague assurances from support staff. If Eaconomy continues charging you after you submit a cancellation request via email, your bank or credit card issuer can dispute those charges as unauthorised transactions under Philippine banking regulations.
Furthermore, if the company disputes your chargeback or refuses to acknowledge your cancellation, the DTI can intervene. Yafee recommends that all cancellation requests be made in writing (email, registered mail, or platform messaging with a timestamp) so you have proof of your action date. This documentation is essential if you later need to escalate your case to the DTI or your bank.
How to cancel Eaconomy: step-by-step by method
Cancellation procedures differ depending on where you signed up and which billing system manages your subscription.
Cancelling directly via the Eaconomy website
If you subscribed through eaconomy.me using your email and payment card, follow these steps:
- Log into your Eaconomy account using your email address and password.
- Navigate to your account settings or profile menu, typically located in the top right corner of the dashboard.
- Find the "Subscription" or "Billing" section.
- Select the option to view your active plan or subscription details.
- Look for a "Cancel Subscription" or "Manage Plan" button. Click it.
- If prompted, select your reason for cancellation (optional but recommended for your records).
- Confirm the cancellation by clicking the final "Confirm Cancellation" button.
- Take a screenshot of the cancellation confirmation page immediately.
- Send an email to [email protected] with the subject "Cancellation Confirmation Request" and include your screenshot. Ask them to confirm in writing that your subscription is terminated and no future charges will occur.
- Keep this email thread for your records.
Cancelling an apple app store subscription (iPhone and iPad)
If you signed up for Eaconomy through your Apple iPhone or iPad, you must cancel within the Apple App Store system, not through the Eaconomy app itself. Eaconomy cannot remove an app store subscription for you; only Apple can.
- Open the App Store app on your iPhone or iPad.
- Tap your profile icon in the top right corner.
- Select "Subscriptions."
- Find "Eaconomy" in your active subscriptions list.
- Tap "Eaconomy" to open its details page.
- Tap "Cancel Subscription" or "Edit."
- You may see a dialog asking why you wish to cancel. Select any reason or skip this step.
- Confirm your cancellation by tapping the final confirmation button.
- You will see a confirmation message stating your subscription is cancelled. Take a screenshot.
- Note the effective cancellation date shown on screen (usually your next billing date).
- Verify within 24 hours that your subscription no longer appears in the "Active" section of your subscriptions.
After Apple processes your cancellation, send an email to [email protected] notifying them of your Apple App Store cancellation, including the date you cancelled and a screenshot of your Apple confirmation. This creates a paper trail proving you acted diligently.
Cancelling a google play subscription (Android phones and tablets)
If you use an Android device and subscribed through Google Play, you must cancel through the Google Play Store app or website. Eaconomy cannot cancel an app store subscription on your behalf.
- Open the Google Play app on your Android phone or tablet.
- Tap your profile icon in the top right corner.
- Select "Manage my subscriptions" or "Payments and subscriptions" (wording varies by device).
- Find "Eaconomy" in the active subscriptions list.
- Tap "Eaconomy" to view subscription details.
- Tap "Cancel subscription" at the bottom of the details page.
- You may be asked to provide feedback on why you are cancelling. Respond or skip.
- Confirm your cancellation by tapping the final confirmation button.
- Google Play will show you a confirmation message and the date your subscription ends (usually at the end of your current billing cycle).
- Take a screenshot of this confirmation.
- Log back into the Google Play Subscriptions section within 24 hours and confirm Eaconomy no longer appears under active subscriptions.
After confirming the Google Play cancellation, email [email protected] with the subject "Google Play Subscription Cancellation Notification." Include your screenshot and the cancellation date. This ensures Eaconomy's support team records your action on their end as well.
Cancelling via phone call to Eaconomy support
If you prefer to cancel by phone or encounter difficulties with the above methods, contact Eaconomy's Philippines support line directly:
- Call +63 2 8 556 8888 during business hours (typically 9 AM to 6 PM Monday to Friday, Philippines Time).
- When the call is answered, request extension 2014 or 2015 to reach the subscription or billing department.
- Provide your full name, registered email address, and phone number associated with your account.
- State clearly: "I wish to cancel my Eaconomy subscription effective immediately and request written confirmation via email."
- If the support agent agrees, ask them to send a cancellation confirmation email to your registered email address within 24 hours.
- If they claim they cannot cancel by phone, ask for their supervisor or escalation point.
- Ask the agent for their full name and the date and time of your call for your records.
- Immediately after the call ends, send an email to [email protected] documenting the call (date, time, agent name, what was discussed) and requesting written confirmation of cancellation.
Phone calls alone are insufficient evidence under Philippine consumer law. You must follow up with written confirmation, or the company may claim no cancellation was ever requested.
Refunds and what to expect after cancellation
Understanding refund eligibility under Eaconomy's terms and Philippine law is essential to managing your expectations.
When Eaconomy will not refund you
Eaconomy's stated policy is that all purchases are final and non-refundable. This means that even if you used the service for one day and then cancelled, you cannot expect your ₱10,000 to be returned. This clause is generally enforceable under Philippine law provided the terms were clearly disclosed at the time of purchase. Your legal rights do not typically extend to demanding a refund for the period you already used the service.
When you may have grounds for a refund
You may have a legal claim for a refund in these specific scenarios:
- Eaconomy failed to disclose the non-refundable nature of the purchase before you paid.
- The service never functioned (complete technical failure, account locked, app crashes on every use) and Eaconomy did not fix it within a reasonable period.
- You cancelled within a statutory "cooling-off period" if one applies to digital services in the Philippines (currently under review in proposed amendments to the Consumer Act).
- You were charged multiple times for the same subscription (duplicate billing).
If any of these scenarios apply to you, document everything and file a DTI complaint. Yafee recommends collecting screenshots of service failures, payment receipts showing duplicate charges, and all correspondence with support before filing.
Preventing future charges after cancellation
After you cancel, monitor your bank or credit card statements for 60 days to ensure no further charges appear. Most cancellations take effect immediately, but some may process at the end of your current billing cycle. If you see a charge appear after your confirmed cancellation date:
- Contact your bank or credit card issuer immediately and request a dispute or chargeback.
- Provide them with your cancellation confirmation email, screenshot, or Apple/Google Play cancellation proof.
- File a formal complaint with the DTI within 30 days of the unwanted charge.
Your bank has the power to reverse unauthorised charges and ban Eaconomy from processing future transactions through your card.
What to do after you cancel Eaconomy
Cancellation is complete, but protecting yourself legally requires a few additional actions.
Document your cancellation for future reference
Create a personal record of your cancellation by saving the following items in a dedicated folder on your computer or phone:
- Screenshots of your final account dashboard showing "No Active Subscription" or similar language.
- Confirmation emails from Eaconomy, Apple, or Google Play.
- A dated summary document noting the date you cancelled, the method (web, Apple, Google, phone), and any reference or confirmation numbers provided.
- Copies of all support emails, including your cancellation request and their response.
If a dispute arises months later, this documentation is your evidence that you acted diligently and on time.
Monitor your billing and watch for repeat attempts
For the next 90 days, check your bank statement weekly to confirm no charges from Eaconomy appear. If you used a debit card or GCash account, verify those as well. Some companies attempt to re-bill cancelled subscriptions if they detect insufficient funds initially or if they hope the customer has forgotten the cancellation. Vigilance now prevents large disputes later.
Block Eaconomy from future payment attempts
Consider these additional protective steps:
- If you used a credit or debit card, request a new card from your bank to prevent any stored payment method from being charged again.
- If Eaconomy is linked to your GCash or Maya account, revoke Eaconomy's permission to access those accounts. Go to your GCash or Maya settings, find "Connected Apps," and remove Eaconomy.
- Update your password on your Eaconomy account (or delete the account if the option exists) to prevent unauthorised access.
Common mistakes that trap you in billing loops
Many consumers believe they have cancelled when they have not, and small oversights lead to months of unwanted charges. Protect yourself by avoiding these traps:
Assuming the Eaconomy app cancellation also cancels your app store subscription
This is the most common error. If you subscribed through Apple or Google, cancelling within the Eaconomy app does nothing. You must cancel directly in the Apple App Store or Google Play Store. Many users cancel their Eaconomy account but leave their app store subscription active, only realizing months later when Apple or Google continues billing them. Always cancel in the original platform where you signed up.
Deleting the Eaconomy app without cancelling the subscription
Uninstalling the Eaconomy app from your phone does not cancel your subscription. App uninstallation and subscription cancellation are two completely separate actions. A cancelled subscription can be redownloaded and reactivated; a live subscription continues billing whether the app is on your device or not. Always cancel the subscription first, then delete the app if you wish.
Ignoring follow-up confirmation requests
After you submit a cancellation request, Eaconomy may not send you an automated confirmation email. This silence does not mean you are cancelled. Always follow up within 24 hours with a direct email asking for written confirmation. If support does not respond within 3 business days, escalate to [email protected] with a subject line reading "URGENT: Cancellation Confirmation Required" and copy in your earlier cancellation request.
Failing to document the cancellation date
If a charge appears after cancellation, you need proof of the exact date you cancelled. Screenshots, email timestamps, and Apple/Google confirmation pages all provide this proof. Without documentation, you cannot credibly dispute a charge with your bank or file a DTI complaint. Date your evidence as you collect it.
Pricing and subscription tiers at Eaconomy
Understanding what you are paying for clarifies whether cancellation is the right choice for you.
| Plan tier | One-time price (PHP) | Key features (typical) | Refundable? |
|---|---|---|---|
| Starter | ₱10,000 | Basic trading education modules, limited tool access | No (per terms) |
| Standard | ₱10,000 | Intermediate modules, expanded tools, email support | No (per terms) |
| Advanced | ₱10,000 | Advanced strategy modules, priority support, video library | No (per terms) |
| Pro | ₱10,000 | All Advanced features plus live coaching sessions, one-on-one mentoring | No (per terms) |
All tiers carry the same one-time price of ₱10,000. The primary differentiator is access to mentoring and live coaching (Pro tier only). If you are cancelling because you never used the service or found it unhelpful, you will not recover your ₱10,000 unless you successfully argue one of the refund exceptions outlined earlier.
When you should cancel Eaconomy versus keeping your subscription
Not every consumer should cancel. Here is a straightforward decision framework.
Cancel Eaconomy if
- You discovered unwanted charges continuing after you believed you had exited.
- The service has not delivered the promised trading education or tools within 30 days of purchase.
- You cannot access your account or the platform is down permanently.
- Your financial situation has changed and you can no longer afford the membership.
- The cancellation process itself is being obstructed by Eaconomy (support refuses to acknowledge your request).
- You have received an unsolicited charge or duplicate billing for the same tier.
Consider keeping your subscription if
- You are actively using the platform and finding value in the trading education modules.
- You are enrolled in a Pro tier coaching program and committed to completing it.
- You have recently signed up (within the first 14 days) and may still be in the learning phase.
- You believe a refund may be negotiable if you contact support directly and explain your situation professionally.
Yafee exists to help you cancel efficiently, but only you can decide whether cancellation serves your interests. If you are uncertain, reach out to Eaconomy support first and ask whether a partial refund is possible for unused services. Document that response. If they refuse, you now have evidence to support a DTI complaint if the service truly failed to deliver.
Contact details for Eaconomy support and escalation
Direct your cancellation requests and complaints to these official channels:
Eaconomy support contact information
Phone (Philippines)
+63 2 8 556 8888
Extensions: 2014 or 2015
Hours: Monday to Friday, 9 AM to 6 PM (Philippines Time)
Email
[email protected]
(Use this for all cancellation requests and follow-up confirmations)
Registered address
The company has listed a Clovis, California address in regulatory filings, though a UK address has also appeared in third-party records. For cancellation and billing inquiries, email and phone are your most reliable contact methods. Do not rely on a physical mailing address unless you receive it directly from Eaconomy support in writing.
Escalation routes if Eaconomy refuses to cancel
If Eaconomy ignores your cancellation request or claims they cannot process it, escalate to the regulatory authority:
Department of Trade and Industry (DTI)
File a consumer complaint at dti.gov.ph or visit your nearest DTI Consumer Protection Division office. You will need your cancellation request email, payment proof, and a summary of Eaconomy's refusal to cancel. The DTI can compel the company to comply and may order a refund or account credit.
Your bank or credit card issuer
Report unauthorised charges to your bank or credit card company and request a chargeback. Provide your cancellation confirmation as evidence. Most banks will reverse charges immediately and open an investigation with the merchant.
Yafee has helped thousands of Philippine consumers navigate these escalation paths successfully. Most companies reverse charges and honour cancellations once formal complaints are filed with the DTI.
How yafee supports your cancellation and protects your rights
Yafee specialises in contract law and consumer rights across digital services. Our role is to translate the legal framework into actionable steps you can follow immediately. Yafee ensures that you understand not just how to cancel, but also your legal position under the Consumer Act of the Philippines and how to escalate if the company refuses to cooperate.
If you encounter resistance from Eaconomy at any step, Yafee's guides provide evidence-based language and procedure that reference Philippine law directly. You can cite these resources when communicating with support, making your cancellation request harder to ignore.
Yafee has helped thousands of consumers cancel unclear subscriptions, dispute unwanted charges, and file successful DTI complaints. Your situation is not unique; the solution exists. Follow the step-by-step procedures outlined in this guide, document every action, and escalate if necessary. Your rights are protected under law, and cancellation is your absolute right.
Summary and your next steps
Eaconomy operates on a ₱10,000 one-time subscription model with built-in renewal risks if you signed up through an app store. Cancellation is straightforward if you follow the correct platform-specific procedure (web, Apple, or Google), document your action in writing, and monitor your billing thereafter. Philippine consumer law (Republic Act No. 7394) guarantees your right to cancel and protects you from deceptive billing practices. If Eaconomy refuses or continues charging, the DTI and your bank are your escalation routes.
Take action today: identify your subscription type, cancel using the appropriate method for your platform, request written confirmation, monitor your next two billing cycles, and save all evidence. Yafee is here to ensure you understand every step and your rights throughout the process.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Eaconomy?
Join over 30,000 users who already trust us.