Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Leadpages, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.85 for 48h, then $100.94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Leadpages in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Leadpages
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Leadpages subscription with zero hassle
1
Fill in the form
Give us your details and those of your Leadpages subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Leadpages. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Leadpages refuses your cancellation.
Frequently asked questions
Cancel Leadpages: The Right Way
How to cancel Leadpages in new zealand and reclaim your money
What Leadpages is and why you might want to cancel
Leadpages is a software-as-a-service (SaaS) platform that enables you to build landing pages, pop-ups and simple websites without writing code. The platform integrates with email marketing tools and customer relationship management (CRM) systems, offering conversion-focused templates, hosting and analytics within a single subscription. Most New Zealand users sign up to launch campaigns quickly; many cancel once they discover the tool doesn't align with their workflow, budget or technical requirements. Yafee has helped thousands of Kiwi customers understand their cancellation rights and take decisive action.
Who uses Leadpages and what it delivers
Leadpages attracts digital marketers, small business owners and entrepreneurs who need to launch campaigns without hiring a developer. The platform provides pre-built templates, drag-and-drop editing, A/B testing and integrations with popular email and CRM platforms. You manage your subscription, billing and account settings entirely through the Leadpages web interface.
Common reasons new zealand customers cancel
You might cancel Leadpages because the pricing no longer suits your budget, you've identified a cheaper alternative, the tool feels overcomplicated for your needs, or your marketing strategy has shifted. Some users find that templates don't match their brand aesthetic, or that support response times fall short of expectations. Whatever your reason, Yafee is here to ensure you understand the process and protect your legal rights throughout the cancellation journey.
Your consumer rights under new zealand law
Your right to cancel Leadpages is protected by the Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986 (FTA). These statutes establish your foundational protections as a consumer purchasing SaaS subscriptions in New Zealand.
What the consumer guarantees act 1993 guarantees you
The Consumer Guarantees Act 1993 requires that goods and services supplied to you are of acceptable quality, fit for purpose and safe. If Leadpages fails to meet these standards-for example, if the platform experiences persistent downtime preventing you from building pages, or if features advertised at signup are unavailable-you have the right to cancel and demand a refund. Furthermore, the CGA protects you against misleading representations about the service's capabilities.
Your right to cancel under the fair trading act 1986
The Fair Trading Act 1986 prohibits misleading conduct in trade. If Leadpages made false claims about pricing, features or performance, you can cancel under this legislation. Additionally, if the company fails to provide clear cancellation terms at the point of purchase, or if those terms are unconscionable, the FTA gives you grounds to exit the agreement. In accordance with the FTA, you must act within a reasonable timeframe and document all communications with the company.
Your legal position on cancellation
You have the right to cancel your Leadpages subscription at any time, provided you notify the company in writing or through its official cancellation mechanism. If Leadpages breaches the Consumer Guarantees Act or Fair Trading Act, you may be entitled to a full refund of all amounts paid, even outside any advertised "refund window". The Commerce Commission is New Zealand's regulator for consumer protection and competition law; if Leadpages refuses to honour your cancellation request, you can file a complaint with the Commerce Commission.
Leadpages pricing in new zealand and what you pay
Understanding your billing structure is essential before you cancel, as it determines whether you qualify for a partial or full refund.
How Leadpages charges and currency conversion
Leadpages publishes all official pricing in US dollars (USD) on its website. When you sign up from New Zealand, your payment card is charged in New Zealand dollars (NZD) at your bank's or payment processor's exchange rate on the transaction date. Leadpages does not provide an official NZD price list; the amounts below reflect user-reported conversions and fluctuate with daily exchange rate movements.
Current plan pricing (user-reported NZD estimates)
| Plan | Monthly (NZD) | Annual (NZD) | Key features |
|---|---|---|---|
| Standard | ~NZ$85 | ~NZ$850 | Recommended for beginners; 1 user, unlimited pages and pop-ups, integrations |
| Pro | ~NZ$160 | ~NZ$1,600 | Up to 3 users, advanced integrations, split testing, priority support |
| Advanced | ~NZ$240 | ~NZ$2,400 | Up to 5 users, API access, custom domain support, phone support |
These prices are converted from USD and fluctuate with exchange rates. Always verify the exact NZD charge on your most recent invoice or payment confirmation. If you're unsure what you're paying, Yafee recommends logging into your account and checking your Billing or Subscription settings immediately.
How to cancel Leadpages step by step
Leadpages offers multiple cancellation methods; the fastest route is through your online account, which avoids support queue delays and delivers instant confirmation.
Cancelling via the Leadpages website (the fastest way)
This method takes fewer than five minutes and is your best option because you receive immediate confirmation and avoid support delays.
- Visit leadpages.com and log into your account using your email address and password.
- If you've forgotten your password, click "Forgot password?" on the login page and follow the email reset link.
- Navigate to your Account Settings or Subscription Settings.
- This is typically found in a menu under your profile avatar (top right) or in the main navigation sidebar.
- Locate the section titled Billing, Subscriptions or Plans.
- This section displays your current plan, billing date and payment method.
- Select the option to Cancel Plan or Cancel Subscription.
- Leadpages may ask you to confirm your decision or offer a discount to retain you; you are under no obligation to accept any retention offer.
- Confirm your cancellation when prompted.
- A cancellation confirmation will appear on screen and be sent to your email address on file.
- Save or print the confirmation email for your records.
- This email is your proof of cancellation and is critical if a dispute arises with your bank or payment processor.
Cancelling via email (if online cancellation fails)
If the online cancellation option is unavailable or you encounter technical errors, contact Leadpages support by email to request cancellation.
- Visit the Leadpages support or contact page at leadpages.com/help or leadpages.com/contact.
- Locate the email address for billing or subscription inquiries.
- Compose an email with the subject line "Cancellation Request - [Your Account Email]".
- Include your full name, account email address and the date you wish to cancel.
- State clearly: "I request immediate cancellation of my Leadpages subscription effective today."
- Send the email from the same address registered to your Leadpages account.
- This verifies your identity and prevents unauthorised cancellations.
- Wait for a confirmation email from Leadpages support.
- Response times typically range from 24 to 48 business hours.
- Reply to confirm receipt and request a cancellation reference number.
- This number proves the cancellation date and protects you if billing disputes arise.
Cancelling via phone support (if urgent)
Leadpages does not list a New Zealand-based phone line; all support is routed through the United States. This method incurs higher costs and longer wait times compared to online or email cancellation.
- Visit the Leadpages support page and locate the phone support number.
- Note that calls to a US number from New Zealand incur international dialling charges.
- Call during US business hours (Monday to Friday, typically 9 AM to 5 PM US Eastern Time).
- New Zealand is 17 hours ahead of US Eastern Time (during standard time); plan your call accordingly.
- Provide your account email, full name and request immediate cancellation.
- Ask the agent to confirm the effective cancellation date and provide a reference number.
- Request a cancellation confirmation email to be sent to your account address.
- Do not end the call until this confirmation has been promised.
Refunds and billing after cancellation
Your refund eligibility depends on your subscription type, how long you've been a customer and whether Leadpages has breached its service terms.
Monthly subscription refunds
If you cancel a monthly subscription, Leadpages typically does not refund the current billing period. Your cancellation takes effect at the end of your current month, and you lose access to the platform at that date. Consequently, if you cancel on the 15th of a 30-day billing cycle, you forfeit the remaining 15 days. To maximise your refund, cancel on the day your next billing period begins.
Annual subscription refunds
If you cancel an annual subscription within 30 days of purchase, Leadpages may offer a full refund. After 30 days, refunds are typically unavailable unless Leadpages has breached the Consumer Guarantees Act or Fair Trading Act. Nevertheless, you can cancel at any time; your cancellation simply takes effect at the end of your paid annual term, meaning you lose access at that future date.
Disputing a charge if Leadpages continues to bill you
If Leadpages continues to charge your payment card after you cancel, take immediate action.
- Log into your Leadpages account and verify your cancellation status in the Subscription Settings.
- If the account still shows an active subscription, contact support immediately to escalate the cancellation.
- Contact your bank or payment provider.
- Inform them that you cancelled the subscription but were charged again; request a chargeback or reversal.
- Provide your bank with the cancellation confirmation email you received from Leadpages.
- This documentation strengthens your case and expedites the chargeback process.
- If the chargeback is denied, file a complaint with the Commerce Commission.
- The Commerce Commission investigates unfair billing practices and can compel Leadpages to refund overcharged consumers.
After you cancel Leadpages
Cancellation does not end your responsibilities; proactive follow-up protects you from surprise charges and data loss.
What happens to your data after cancellation
After you cancel, your Leadpages pages and data remain on the platform for a limited time (typically 30 days) before deletion. If you wish to preserve your pages, export or download them before cancellation. Log into your account, select each page and use the export function to save copies in a secure location. After the grace period ends, Leadpages deletes all data associated with your account; recovery is impossible once deletion completes.
Verify your cancellation after 30 days
Thirty days after cancellation, check that Leadpages has stopped charging you. Review your bank statement and ensure no further transactions appear. If charges continue after 30 days, escalate to your bank for a chargeback and notify the Commerce Commission.
Update your integrations and workflows
If you used Leadpages to capture leads, disconnect any email marketing, CRM or analytics tools that relied on the platform. In accordance with your new marketing system, ensure data flows correctly and no leads are lost during the transition. Yafee recommends testing your new platform thoroughly before relying on it for live campaigns.
Common mistakes to avoid when cancelling Leadpages
Cancellation is straightforward, but these pitfalls can delay your refund or leave you liable for unwanted charges. Stay vigilant and you'll cancel cleanly and on your own terms.
Mistake 1: cancelling without downloading your data first
If you delete your account or fail to export your pages before cancellation, all content is lost permanently. Before you cancel, log in and download all pages, templates and settings. Store files in cloud storage (Google Drive, OneDrive) or a local backup drive.
Mistake 2: assuming cancellation is immediate without confirmation
Many users believe cancellation takes effect instantly; in reality, the platform typically deactivates at the end of your billing cycle. If you need access to cease today, contact support explicitly and request immediate deactivation. Obtain written confirmation of the effective date.
Mistake 3: not checking your bank statement after 30 days
Billing errors occur; Leadpages may continue charging if your cancellation request fails to process. Set a calendar reminder to check your statement 30 days post-cancellation. If unexpected charges appear, dispute them immediately with your bank.
Mistake 4: discarding your cancellation confirmation email
Your confirmation email is your proof of cancellation and is essential if a dispute arises. Archive this email permanently and store a copy in a separate location. Do not rely on your inbox alone; email can be lost or deleted accidentally.
Mistake 5: accepting a discount offer to avoid cancellation
Leadpages may offer discounts or free trials to retain you during cancellation. If you do not intend to continue, decline these offers politely but firmly. Accepting a discount resets your billing cycle and delays your exit from the platform.
Comparison: Leadpages vs alternatives
Before you cancel, consider whether an alternative platform better serves your needs. The table below compares Leadpages to three competitors on key features and New Zealand pricing.
| Platform | Monthly NZD (Standard) | Landing pages | Pop-ups | A/B testing | Email integrations |
|---|---|---|---|---|---|
| Leadpages | ~NZ$85 | Yes | Yes | Yes | Yes |
| Unbounce | ~NZ$110 | Yes | Yes | Yes | Yes |
| Instapage | ~NZ$150 | Yes | No | Yes | Yes |
| ConvertKit | ~NZ$50 (free plan available) | Yes (limited) | No | No | Yes (built-in) |
If cost is your primary concern, ConvertKit offers a free tier and lower entry pricing. If you need advanced split testing and design flexibility, Unbounce and Instapage provide more features but at a premium. Evaluate your exact requirements before switching; Yafee advises testing a trial period with any new platform before cancelling Leadpages permanently.
When to keep Leadpages vs when to cancel
This simple checklist helps you decide whether cancellation is the right move for your business.
| Keep Leadpages if… | Cancel Leadpages if… |
|---|---|
| You launch campaigns monthly and see positive ROI from pages | Your campaigns have stalled or generated no leads for 3+ months |
| The pricing fits comfortably within your marketing budget | Monthly fees consume more than 5% of your revenue |
| You use integrations with your email or CRM platform actively | You've switched to a competitor platform with better integrations |
| The platform's drag-and-drop editor meets your design needs | You find the editor confusing and waste time on every page |
| Leadpages support responds quickly to your issues | Support has ignored your tickets or response times exceed 72 hours |
| You forecast continued growth in landing page volume | Your marketing focus has shifted away from landing pages entirely |
How yafee can help you cancel Leadpages
Yafee is a consumer contract specialist platform designed to simplify SaaS cancellation. Yafee has helped thousands of New Zealand consumers cancel subscriptions, recover refunds and protect their consumer rights under the Consumer Guarantees Act and Fair Trading Act. Yafee provides step-by-step cancellation guides tailored to your service, tracks your refund status and escalates disputes to the Commerce Commission if the company refuses to cooperate.
If Leadpages blocks your cancellation, misses a refund deadline or continues charging you after cancellation, Yafee connects you with legal advocates who can file formal complaints on your behalf. Yafee's platform also offers templates for formal demand letters and tracks all correspondence with Leadpages to build a documented case for the Commerce Commission.
Leadpages cancellation address and contact details
Leadpages does not maintain a physical mailing address in New Zealand. All cancellations, refunds and legal correspondence must be directed to the US headquarters. The company provides no official postal address for consumer cancellations; your cancellation request must be submitted through the online account portal or via email support.
Leadpages support contact methods
Visit leadpages.com/help or leadpages.com/contact to access the support portal. Leadpages support operates Monday to Friday, 9 AM to 5 PM US Eastern Time. New Zealand time is typically 17 hours ahead of US Eastern Time; plan your contact accordingly.
If Leadpages refuses to honour your cancellation request or fails to process a refund within 30 days, file a formal complaint with the Commerce Commission at www.comcom.govt.nz. The Commerce Commission investigates SaaS billing disputes and has the authority to compel refunds and impose penalties on non-compliant companies.
Yafee has helped thousands of consumers in New Zealand cancel SaaS subscriptions, recover refunds and protect their rights under consumer protection law. Whether you're cancelling Leadpages or another service, Yafee provides the legal guidance, templates and escalation support you need to cancel confidently and on your terms. Visit Yafee today to begin your cancellation journey and reclaim control of your subscriptions.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
This letter is also available in other countries
Ready to cancel Leadpages?
Join over 30,000 users who already trust us.