Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Larine, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.85 for 48h, then $100.94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Larine in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Larine
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Larine subscription with zero hassle
1
Fill in the form
Give us your details and those of your Larine subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Larine. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Larine refuses your cancellation.
Frequently asked questions
Cancel Larine: The Right Way
How to cancel your Larine subscription from new zealand
What is Larine and why you might want to cancel
Larine is an online subscription service specialising in cinnamon-flavoured gum and oral-care products, distributed primarily through mobile apps and its website. You access Larine subscriptions via the Apple App Store, Google Play, or their website, though the service remains USD-focused with limited New Zealand customer support infrastructure.
If you've signed up and now want to exit, you are not alone. Many New Zealand customers report frustration with billing transparency, refund responsiveness, and unclear terms around satisfaction guarantees. Yafee exists to help you navigate cancellation efficiently and protect your consumer rights throughout the process.
Common reasons to cancel Larine
You might want to cancel if you've experienced billing issues, late deliveries, or unmet promises around advertised guarantees. Others find the subscription no longer fits their budget or needs. Whatever your reason, understanding your cancellation options and your consumer rights under New Zealand law puts you back in control.
Your consumer rights in new zealand
Under the Consumer Guarantees Act 1993, you have legal protections if goods or services are faulty, not as described, or not delivered as promised. If Larine has failed to deliver on their commitments or breached their terms, you may be entitled to a refund or remedy, even if their published cancellation policy suggests otherwise. This legal safety net exists whether Larine acknowledges it or not. The Commerce Commission enforces these protections and will investigate complaints if Larine resists your cancellation or refund request. Keep this framework front of mind: your rights as a consumer in New Zealand are statutory, not negotiable.
How to cancel Larine through the apple app store
If you subscribed to Larine via your iPhone or iPad, Apple manages the auto-renewal setting. You cancel directly through your Apple account settings without contacting Larine.
Step-by-step cancellation on iOS
- Open the Settings app on your iPhone or iPad.
- Tap your name or profile icon at the top of the screen.
- Select Subscriptions from the menu.
- Find and tap the Larine subscription from the list of active subscriptions.
- Tap Cancel Subscription on the subscription details page.
- Confirm the cancellation when the system prompts you to do so.
- Apple will ask you to select a reason for cancellation (optional but helpful).
- Select Confirm to finalise the cancellation.
- Take a screenshot of your cancellation confirmation immediately.
- Apple generates a dated receipt showing the exact time auto-renewal stops.
- This screenshot is your proof of cancellation and essential if billing disputes arise later.
- Verify the cancellation in your Settings > Your Name > Subscriptions within 24 hours to confirm the status has changed to Cancelled.
What happens after you cancel on apple
Your Larine access continues until the final day of your current billing cycle. After that date, you lose access to the service and the app may not function. Apple processes the cancellation immediately in your account settings, but Larine's servers may take 24 to 48 hours to fully reflect the termination. Check your confirmation email from Apple as well; this serves as a secondary record of your cancellation request and the exact date auto-renewal stops.
How to cancel Larine through google play
Android users and those who subscribed via Google Play cancel through their Play Store account settings. The process mirrors the Apple method but is managed by Google.
Step-by-step cancellation on android
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top-right corner.
- Select Payments and subscriptions.
- Choose Subscriptions from the menu.
- Locate the Larine subscription and tap it to open the subscription details.
- You will see your current plan, renewal date, and billing amount.
- Select Cancel subscription and confirm your cancellation.
- Google Play will ask you to confirm once more before processing.
- Select Yes, cancel subscription to complete the action.
- Screenshot your cancellation confirmation, including the date and time.
- This proof is critical if you later dispute charges or lodge a complaint with the Commerce Commission.
- Check your email for a cancellation confirmation from Google Play within a few hours.
What happens after you cancel on google play
Your access to Larine ends at the conclusion of your current billing period. If you cancel mid-cycle, you retain access until that final date; Google Play does not refund the unused portion unless Larine's terms or New Zealand consumer law entitles you to one. Google processes the cancellation immediately, though Larine's systems may take 24 to 48 hours to reflect the change. Verify your cancellation status in your Google Play subscriptions list to confirm it now shows as Cancelled.
How to cancel Larine through their website
If you subscribed directly through Larine's website rather than via an app store, you must cancel through your Larine account or contact their customer support team directly.
Cancellation via your Larine account
- Visit the Larine website and log into your account using your email and password.
- Navigate to Account Settings or Subscriptions (typically located in the user menu or profile section).
- Locate your active subscription and select Cancel Subscription or Manage Subscription.
- The exact wording depends on Larine's interface design.
- Look for a link containing the words "cancel" or "manage".
- Confirm your cancellation request when prompted.
- Larine may ask you to select a reason for cancellation.
- You are not obligated to provide detailed feedback but doing so may help identify service issues.
- Take a screenshot of your cancellation confirmation page showing the date and time.
- Check your email for a cancellation confirmation from Larine within 24 hours.
Cancellation via customer support
If you cannot find a cancellation option in your account or the online process fails, you must contact Larine's customer support team. Note that Larine has no published New Zealand postal address; their website lists a United States address only. This lack of local presence creates complications under New Zealand consumer law. Send a cancellation request via email (if an address is available on their website) or through their contact form, requesting written confirmation of your cancellation. In your message, clearly state your full name, email address, account details, and the date you wish the subscription to end. Request confirmation in writing and keep a copy of your email for your records. If Larine fails to respond within 10 working days, you have grounds to escalate to the Commerce Commission.
Understanding your legal position and consumer rights
As a New Zealand consumer, you have statutory protections that supersede Larine's published terms. The Consumer Guarantees Act 1993 guarantees that services are delivered with due care and skill, are fit for purpose, and match descriptions given to you. If Larine has failed to meet these standards, you have the right to cancel without penalty and pursue a refund or remedy.
Your legal position
You are protected by law. Larine cannot enforce a "no refund" policy if the service was faulty, not delivered as promised, or not fit for purpose. The Consumer Guarantees Act 1993 applies regardless of Larine's terms and conditions. If Larine refuses your cancellation or withholds a refund you are entitled to, you can lodge a complaint with the Commerce Commission, which has the power to investigate and compel remedies. This is your legal safety net if Larine resists.
When you can claim a refund under consumer law
You may be entitled to a refund if Larine has:
- Failed to deliver products or services as described or promised.
- Provided faulty, defective, or unfit products.
- Breached their terms by failing to provide adequate customer support.
- Charged you without clear consent or transparency around billing dates and amounts.
- Misled you about satisfaction guarantees, refund policies, or cancellation terms.
Document any failures in writing: screenshots of billing discrepancies, emails from Larine support, and records of complaints you have raised. This evidence strengthens your claim if you escalate to the Commerce Commission.
Refund timelines and what to expect
If Larine owes you a refund, the timeline depends on how you paid and which platform processed your subscription.
Refunds processed via apple app store
Apple handles refunds for subscriptions purchased through iOS. You can request a refund directly from Apple within 14 days of the charge. Open the App Store, navigate to your purchase history, and select the Larine charge. Tap Report a Problem and request a refund. Apple typically processes refunds within 5 to 10 working days. If Apple denies your request, you can escalate to the Commerce Commission citing your consumer rights under New Zealand law.
Refunds processed via google play
Google Play allows refund requests within 48 hours of purchase. Open the Play Store, locate the Larine subscription charge in your purchase history, and select Request a refund. Google typically processes refunds within 5 to 10 working days. If your request falls outside the 48-hour window, contact Google Play support and explain your reason; if you cite service failure or breach of consumer guarantees, Google may honour a refund despite the time limit.
Refunds processed via direct payment to Larine
If you paid Larine directly via bank transfer or credit card, request a refund from Larine's customer support team in writing. Include your account details, the date of payment, the amount, and the reason for your refund request. Give Larine 10 working days to respond. If they refuse or do not reply, contact your bank to dispute the charge (chargeback), or lodge a complaint with the Commerce Commission. Yafee recommends keeping copies of all communications for evidence.
Common mistakes to avoid when cancelling Larine
Cancellation does not have to be stressful if you avoid these pitfalls. Most cancellation failures stem from incomplete confirmation records or misunderstanding when your access actually ends.
Mistake 1: deleting the app without cancelling the subscription
Removing the Larine app from your phone does not cancel your subscription. Auto-renewal continues, and you will be charged until you formally cancel through the app store or Larine's website. Always cancel the subscription first, then delete the app.
Mistake 2: failing to take cancellation screenshots
Without written proof of cancellation, you have no evidence if Larine or the app store charges you again. Screenshot your cancellation confirmation immediately. This image is your most powerful tool if a dispute arises and you need to escalate to the Commerce Commission.
Mistake 3: assuming access ends immediately
Cancellation does not terminate your access on the same day. You retain access until the end of your current billing period. If you expected immediate access removal, you may assume cancellation failed when it actually succeeded. Check your account settings to verify the cancellation status, not just your access level.
Mistake 4: not requesting confirmation from Larine
If you cancel via an app store, that platform sends you a confirmation email. Larine may not receive this notification immediately or may dispute that you cancelled through them. Send Larine a follow-up email confirming your cancellation request, your account details, and the date you want the subscription to end. Request written confirmation in return. This creates a paper trail that protects you.
Mistake 5: ignoring billing after cancellation
Check your next billing date in your app store or Larine account to confirm no charge occurs. If you are billed after cancellation, you have a strong case for a refund. Document the erroneous charge immediately and contact your app store or bank to dispute it. Yafee recommends setting a phone reminder for one week after your expected final billing date to verify no new charge has been processed.
What happens after your Larine cancellation is finalised
Once your cancellation takes effect, your relationship with Larine ends. Understanding what occurs next helps you protect yourself and reclaim your data if needed.
Access and account status
Your Larine account remains active and your account data stays on their servers. You lose access to the subscription service at the end of your billing period, but you retain the ability to log in and view your account history, payment records, and profile information. If you want to delete your account entirely, contact Larine's customer support and request account deletion. They must provide you with a copy of your personal data if you ask (data portability is a right under the Privacy Act 2020). Request this information before deleting your account, in case you need payment records for a refund claim later.
Payment method status
Your payment method (credit card, debit card, or PayPal account) remains linked to your Larine account unless you manually unlink it. To prevent accidental re-subscription in future, remove your payment method from your Larine account settings or your app store account. This prevents Larine from auto-charging you if your cancellation is somehow reversed or if they attempt to reactivate your subscription without consent.
Final billing and statement reconciliation
Your final billing cycle will complete on your scheduled renewal date. No charge occurs after that date if cancellation was successful. Verify this by checking your bank statement or credit card bill for the subsequent month. If an unexpected charge appears, contact your bank immediately to dispute it and file a complaint with the Commerce Commission. Keep all documentation of your cancellation request and proof of the erroneous charge.
Pricing and subscription details comparison
Understanding what you were paying for helps you assess whether you are entitled to a partial refund or credit for unused service.
| Subscription tier | Typical monthly cost (USD) | Typical annual cost (USD) | Billing frequency | Cancellation penalty |
|---|---|---|---|---|
| Basic | $9.99 | $99.99 | Monthly or annual | None (by law) |
| Premium | $19.99 | $199.99 | Monthly or annual | None (by law) |
| Annual plan (discounted) | N/A | $89.99 | Annual only | Refund due if cancelled early (pro-rata) |
Note: Larine's pricing is displayed in USD. If you were charged in NZD via your bank or payment processor, the exchange rate applied may have varied from published prices. If you believe you were overcharged due to unfavourable conversion rates, you can claim this as a billing dispute with your bank or lodge a complaint with the Commerce Commission. Yafee recommends comparing your bank statement to Larine's published USD prices to identify any discrepancies.
Escalating your complaint if Larine refuses cancellation or refund
If Larine refuses to cancel your subscription, withholds a refund you are entitled to, or fails to respond to your cancellation request, you have formal escalation pathways under New Zealand law.
Step 1: document everything
Before escalating, compile all evidence: screenshots of cancellation attempts, emails from Larine or app stores, billing statements, and your correspondence with Larine support. Create a single file folder or document timeline showing all interactions and dates. This evidence is essential for the Commerce Commission or any dispute process.
Step 2: send a formal cancellation notice to Larine
Send Larine a written notice by email (and if you can identify a postal address, by post as well) formally requesting cancellation. Include your account details, the reason for cancellation, the date you expect the cancellation to take effect, and a request for written confirmation within 10 working days. State that if Larine does not respond or comply, you will lodge a complaint with the Commerce Commission. Keep a copy of this email and any postal delivery confirmation.
Step 3: lodge a complaint with the commerce commission
If Larine does not respond or comply within 10 working days, visit the Commerce Commission website (comcom.govt.nz) and lodge a formal complaint. Provide all evidence, your communication timeline, and details of Larine's failure to honour cancellation or refund requests. The Commerce Commission investigates breaches of the Consumer Guarantees Act 1993 and can issue remedies, penalties, and enforcement action against businesses that breach consumer rights. This is your most powerful tool if Larine ignores your cancellation request or refuses to process a refund you are legally entitled to.
Conclusion and next steps
Cancelling your Larine subscription in New Zealand is straightforward if you follow the correct platform-specific steps and retain proof of your cancellation request. Whether you subscribed via Apple App Store, Google Play, or Larine's website, your cancellation is final and protected under the Consumer Guarantees Act 1993. You are not bound by Larine's terms if they conflict with your statutory rights as a New Zealand consumer.
If Larine refuses to cancel, withholds a refund, or charges you after cancellation, escalate immediately to the Commerce Commission. Your consumer rights are enforceable by law, and Larine cannot override them through their published policies. Yafee has helped thousands of New Zealand consumers cancel subscriptions and recover refunds by grounding their claims in consumer law and maintaining clear documentation. Follow the steps in this guide, keep screenshots and email confirmations, and escalate to the Commerce Commission if you meet resistance. Your cancellation is your right, and the law is on your side.
Yafee provides free, expert guidance on cancellation and consumer rights for New Zealand residents. Visit yafee.com to explore guides for other services, verify your entitlements, and access templates for formal complaint letters to companies or regulators. Yafee's legal team is here to ensure you cancel confidently and recover any refunds owed to you under New Zealand law.