How to cancel Beat Maker Pro in new zealand and stop paying today

What Beat Maker Pro is and why you might want to cancel

Beat Maker Pro is a music production application available across iOS, Android, and web platforms. The service lets you create beats, loops, and short music tracks with guided lessons, sample packs, and a premium subscription tier that removes advertisements and unlocks additional features. If you've subscribed but no longer use the app, or if the weekly or annual charge no longer fits your budget, cancelling is straightforward once you understand where to look.

At Yafee, we specialise in helping New Zealand consumers navigate subscription cancellations across multiple platforms. Beat Maker Pro operates differently depending on whether you subscribed through Apple's App Store, Google Play Store, or the web platform, and the cancellation method varies accordingly. This guide walks you through each platform and explains your consumer rights under New Zealand law.

How much does Beat Maker Pro cost in new zealand?

Beat Maker Pro offers flexible billing options designed to suit different music producers and budgets. Understanding the pricing structure helps you decide whether the subscription delivers value and what you'll save by cancelling.

Reasons to cancel Beat Maker Pro

You should cancel Beat Maker Pro if you're no longer creating music with the app, if the recurring charge strains your budget, or if you've found a more suitable music production platform. Common reasons for cancellation include completing the guided lessons, accumulating enough sample packs for your projects, or switching to a desktop-based production tool.

Do not leave a forgotten subscription draining your account month after month. Under New Zealand's Consumer Guarantees Act 1993, you may qualify for a refund if you cancel within 14 days of your initial charge and haven't used the premium features materially. Yafee recommends cancelling immediately if you're uncertain whether the app meets your needs.

Your consumer rights and what they mean for you

New Zealand consumer law gives you specific protections when cancelling subscriptions purchased through app stores or online platforms. Understanding these rights ensures you cancel safely and recover money if the service fails to deliver.

Consumer guarantees act and subscription cancellations

The Consumer Guarantees Act 1993 is the primary New Zealand legislation protecting your subscription purchases. It guarantees that any service you purchase must be of acceptable quality, fit for purpose, and delivered within a reasonable timeframe. If Beat Maker Pro fails to meet these standards, or if you discover the service doesn't work as advertised, you can request a refund.

Your legal position: You have the right to cancel and claim a refund within 14 days of your first charge if you haven't substantially used the premium features. This is a statutory right and the company cannot refuse it if the conditions are met. Furthermore, if the app crashes, fails to install, or performs significantly below its advertised capability, you can escalate the matter to the Commerce Commission (New Zealand's primary consumer protection authority) if Beat Maker Pro refuses your refund claim.

Cancellation methods across platforms

Beat Maker Pro operates through three distinct subscription channels: Apple's App Store, Google Play Store, and the web platform. Each channel requires a different cancellation procedure because the billing relationship exists between you and the app store, not directly with Beat Maker Pro. Yafee emphasises this distinction because attempting to cancel through the wrong channel often fails.

You cannot cancel through the Beat Maker Pro app itself. Instead, you must navigate to your payment method's settings (Apple ID, Google Account, or your web account) and revoke the subscription from there. The company receives a cancellation notification automatically, but the legal responsibility for processing the cancellation rests with the payment provider.

How to cancel Beat Maker Pro on iOS

If you subscribed to Beat Maker Pro through Apple's App Store on your iPhone or iPad, you cancel through your Apple ID subscription settings, not within the app.

Step-by-step iOS cancellation process

1. Open Settings on your iPhone or iPad.
   • Locate the grey gear icon on your home screen.
2. Tap your name at the top of the Settings screen, then select Subscriptions.
   • If you use Face ID or Touch ID, you may need to authenticate before accessing your subscription list.
3. Find Beat Maker Pro in your active subscriptions list and tap it.
   • Your current subscription status and next billing date appear on this screen.
4. Tap Cancel Subscription and confirm your choice when prompted.
   • Apple will ask why you're cancelling; provide feedback if you wish (optional).
   • You will see a cancellation confirmation with your final access date.
5. Screenshot the confirmation screen immediately for your records.
   • Apple does not always send email confirmations, so the screenshot is your proof of cancellation.
6. Your premium access continues until the end of your current paid period; you will not be billed again.
   • If you are billed after this date, contact Apple immediately and request a refund.

Critical details for iOS users

Apple requires you to cancel at least 24 hours before your next billing date to prevent the renewal charge. If you cancel on the day your subscription renews, you may still be charged. Check your Settings every few weeks to confirm Beat Maker Pro does not reappear in your subscription list. If it does, you've been billed again and should contact Apple Support or dispute the charge with your bank immediately.

How to cancel Beat Maker Pro on android

Android users who subscribed through Google Play Store cancel directly within the Google Play application on their device or through the web.

Step-by-step android cancellation via mobile app

1. Open the Google Play Store application on your Android device.
   • The Play Store icon is typically a multicoloured triangle on your home screen.
2. Tap your profile icon in the top right corner of the Play Store.
   • This opens a menu with account options.
3. Select Payments and subscriptions, then tap Subscriptions.
   • You will see a list of all active subscriptions linked to your Google Account.
4. Tap Beat Maker Pro from the list.
   • This displays your current plan, billing date, and cancellation options.
5. Tap Cancel subscription at the bottom of the screen.
   • Google Play will display reasons for cancellation; you may select one (optional).
   • Confirm the cancellation when prompted.
6. Take a screenshot of the confirmation message.
   • Google Play typically sends a confirmation email, but capturing the on-screen confirmation provides immediate proof.

Cancelling via google play web portal

Alternatively, you can cancel Beat Maker Pro through the Google Play web interface if you prefer using a desktop computer. Navigate to play.google.com, sign into your Google Account, open the menu, select "Payments and subscriptions", tap "Subscriptions", find Beat Maker Pro, and click "Cancel subscription". The process is identical to the mobile method.

How to cancel Beat Maker Pro on web

If you subscribed to Beat Maker Pro directly through the company's web platform, you cancel through your account settings rather than an app store.

Web cancellation process

1. Visit the Beat Maker Pro website and log into your account.
   • Use the same email address and password you registered with.
2. Navigate to Account Settings or Billing (usually found in a menu or profile dropdown).
   • This section displays your active subscription and payment method.
3. Locate your Beat Maker Pro subscription and select Manage or Edit.
   • You should see a summary of your plan, billing cycle, and next charge date.
4. Tap or click Cancel Subscription.
   • The platform may offer retention incentives or discounted renewal rates; decline these if you intend to cancel.
5. Confirm the cancellation.
   • A confirmation message or email should follow immediately.
6. Screenshot your account settings page showing no active Beat Maker Pro subscription.
   • This proves cancellation in writing if a dispute arises.

Contacting Beat Maker Pro directly

If the web cancellation fails or you cannot access your account, contact Beat Maker Pro's support team at [email protected]. Clearly state your account email address, current subscription plan, and request cancellation. Save the company's email response and reference number for your records. Yafee advises keeping all correspondence because it provides evidence of your cancellation intent if the company continues billing you.

Refunds and what to expect after cancellation

Your refund eligibility depends on how long you've held the subscription and whether you've used premium features materially. Understanding these timelines prevents disappointment and protects your money.

Refund timelines and eligibility

If you cancel within 14 days of your initial charge and have not substantially used the premium features, you qualify for a full refund under the Consumer Guarantees Act 1993. Submit your refund request directly to the app store (Apple or Google) or to Beat Maker Pro if you subscribed via web. Include your order confirmation, cancellation confirmation, and a brief explanation that you're requesting a refund under consumer protection law.

If you cancel after 14 days but before your next renewal date, you do not receive a refund of your current payment. However, you will not be charged again. For annual subscriptions, you typically cannot receive a partial refund for the unused portion, although you can request one if the app fails to meet advertised standards.

Handling refund rejections

If Beat Maker Pro or the app store denies your refund request within 14 days without valid reason, escalate the matter to the Commerce Commission. The Commission investigates complaints of unfair contract terms and breaches of the Consumer Guarantees Act. File a formal complaint at www.beehive.govt.nz/commissioncomplaints or contact the Commerce Commission directly. Yafee recommends documenting your refund request email, the rejection response, and your cancellation confirmation before escalating.

Common mistakes to avoid when cancelling Beat Maker Pro

Cancellation is simple once you avoid these frequent pitfalls. Many New Zealand users believe they've cancelled successfully only to discover duplicate charges weeks later. These mistakes are entirely preventable.

Deleting the app does not cancel the subscription

Removing the Beat Maker Pro app from your device does nothing to your subscription. The billing relationship exists with the app store or the company's payment processor, not with the application itself. You must cancel through your Apple ID, Google Account, or web account settings. Deleting the app is a separate step you can take after cancellation, but it is not a substitute for cancellation.

Changing your payment method does not cancel the subscription

If you update your credit card or remove your payment method, the app store will update your billing information but will not cancel your subscription. The company will charge your new payment method or attempt to charge it repeatedly until you formally cancel. Always cancel the subscription first through your account settings, then update payment information if needed.

Ignoring cancellation warnings

When you initiate cancellation, the app store or company may display offers for discounted renewals or free trial extensions. These are retention tactics designed to stop cancellation. Do not accept these offers unless you genuinely want to continue the subscription. Proceed with cancellation and do not deviate from the confirmation process.

Failing to screenshot confirmation messages

Apple and Google do not always send email confirmations immediately. If you dispute a charge later, your screenshot is crucial evidence that you cancelled. Without it, you must rely on customer service to locate your cancellation record, which delays refunds. Take the screenshot before closing the Settings or account page.

Checklist for safe Beat Maker Pro cancellation

Use this checklist to ensure you cancel correctly and protect yourself from continued billing.

Cancelling is straightforward with the right guidance

Beat Maker Pro's cancellation process differs depending on whether you subscribed through Apple, Google, or the company's website, but the principle is identical: navigate to your payment provider's subscription settings, find Beat Maker Pro, and cancel there. Do not attempt to cancel through the app itself.

If you cancel within 14 days of your initial charge without substantially using premium features, you have a statutory right to a refund under New Zealand's Consumer Guarantees Act 1993. If the company or app store refuses, the Commerce Commission will investigate your complaint at no cost to you. Screenshot every confirmation, cancel before your renewal date if you wish to avoid the next charge, and check your subscription list regularly to ensure Beat Maker Pro does not reappear.

At Yafee, we have guided thousands of New Zealand consumers through subscription cancellations across all major platforms and services. Whether you're cancelling Beat Maker Pro, music streaming services, or software subscriptions, the same legal principles and practical steps apply. Our platform at yafee.com provides cancellation assistance, template letters for refund requests, and escalation support to the Commerce Commission if the company resists your cancellation. Visit Yafee today to manage your subscriptions safely and keep control of your spending.

Contact information for escalation

If Beat Maker Pro refuses to cancel your subscription or continues billing after cancellation, contact the company directly at [email protected]. Provide your account email, order confirmation, cancellation confirmation screenshot, and details of the unauthorised charge. Request a refund within 14 days of billing if you meet the Consumer Guarantees Act criteria.

If Beat Maker Pro does not respond within 20 working days or rejects your refund claim without justification, file a formal complaint with the Commerce Commission. Visit www.beehive.govt.nz/commissioncomplaints or call the Commission to lodge your complaint. The Commission investigates unfair contract terms, misleading advertising, and breaches of consumer protection law at no cost to you. Yafee recommends keeping copies of all correspondence, screenshots, and bank statements for your escalation file.