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Cheat Happens is a US-based subscription platform that delivers game trainers, cheat codes and modding software for PC gamers. The service operates on recurring billing cycles-monthly, annual or lifetime membership tiers-unlocking access to downloadable tools and trainers for single-player games. You pay between NZD $8 and $150 depending on your membership tier.
If you've subscribed and now want to exit, you're making a smart decision by seeking clarity on your cancellation rights. Yafee has guided thousands of New Zealand consumers through subscription cancellations with confidence and speed. This guide covers every cancellation method available to you, your refunds under New Zealand law, and the practical steps you must take today to stop recurring charges.
Cheat Happens charges your payment method-PayPal, credit card or debit card-on a recurring schedule. Most users sign up through the website directly or via PayPal. The service automatically renews your subscription unless you actively cancel it. This is why many users discover unexpected charges weeks or months after they stopped using the platform.
Your subscription renews automatically. Without cancellation, you will continue to be charged every month or year depending on your plan. Even if you no longer log in or download content, the charges keep coming. Acting now prevents further unauthorised debits and positions you to claim refunds for unwanted charges under New Zealand consumer law.
Before you cancel, understand the legal framework protecting you as a digital service subscriber in New Zealand.
The Consumer Guarantees Act (CGA) is the primary law protecting you when you purchase goods or services in New Zealand. For digital content like Cheat Happens trainers and tools, the CGA does not grant you an automatic cooling-off or change-of-mind period once the service has started or content has been downloaded. However, the CGA does guarantee that services must be of acceptable quality, fit for the purpose you intended and as described by the seller.
This means: if Cheat Happens fails to deliver trainers that actually work, access that stops without reason or downloads that are corrupted, you retain the right to request repair, replacement or a refund under the CGA. Cheat Happens' standard terms claiming no refunds on downloaded content do not override the CGA if the product is faulty or fundamentally unfit for purpose. Your legal position is stronger than the terms suggest.
The Fair Trading Act prohibits misleading or deceptive conduct in trade. If Cheat Happens fails to clearly disclose automatic renewal terms, charges you without proper authorisation or makes cancellation unreasonably difficult, you may have grounds to lodge a complaint with the Commerce Commission. Yafee recommends keeping all email confirmations, PayPal receipts, billing statements and support ticket numbers as evidence should you need to escalate.
You have the right to cancel your subscription at any time. Cheat Happens cannot require you to continue paying if you wish to exit. If the company refuses to cancel, disputes a charge or continues billing after your cancellation request, you can escalate to your bank's dispute resolution team or the Commerce Commission (comcom.govt.nz). Banks and payment platforms in New Zealand take subscription disputes seriously and will often reverse unauthorised recurring charges within 90 days of your report.
Your cancellation route depends on how you signed up and which payment method you use.
Most Cheat Happens subscribers use PayPal for billing. Cancelling directly in your PayPal account is the fastest and most reliable way to stop auto-renewals. PayPal maintains a record of the cancellation, protecting you if Cheat Happens disputes your claim.
If you signed up using a credit or debit card directly (not PayPal), contact your bank or card issuer to stop the recurring payment authorisation. Yafee advises this route because your bank can reverse future charges and provide dispute support if needed.
If PayPal or your bank's system does not give you clear cancellation options, contact Cheat Happens support directly. This route is slower but creates a written record of your cancellation request.
Understanding when your charges stop and whether you qualify for a refund depends on your cancellation timing and New Zealand consumer law.
Once you cancel via PayPal, your bank or Cheat Happens support, no further charges will be applied after your current billing cycle ends. If you subscribed on the 15th of the month, your next charge would normally occur on the 15th of the following month. Cancel before that date and you stop the charge. Cancel after the charge has processed, and you may qualify for a refund if the refund deadline has not passed.
Cheat Happens' standard terms state that subscriptions are non-refundable. However, New Zealand consumer law overrides this in specific circumstances. Yafee advises that you have grounds to request a refund if:
Submit a refund request through the same channels you used to cancel. Email Cheat Happens support with your reasoning, your cancellation request date and your bank statement showing the charge. If Cheat Happens refuses, escalate to the Commerce Commission or your bank's chargeback department. Banks in New Zealand will often reverse charges on your behalf if you demonstrate that you requested cancellation or that the transaction was unauthorised.
You may retain access to downloaded content until your current billing period ends. Plan your cancellation accordingly if you need time to back up trainers or tools.
After cancellation, your Cheat Happens account typically remains active until the end of your paid period. If you paid for a monthly subscription on the 15th, your access usually continues until the 14th of the next month. Premium features and new downloads become unavailable immediately, but previously downloaded files may remain on your computer indefinitely (check Cheat Happens' terms on local file storage rights).
Within 3-5 business days of cancellation, verify that the subscription no longer appears in your PayPal account or that your bank has confirmed the recurring payment authorisation is revoked. Yafee recommends logging into your Cheat Happens account and confirming that your membership status shows as "inactive" or "cancelled". Screenshot this as additional proof.
Keep all confirmation emails, support ticket numbers, bank statements and PayPal records for at least 12 months. If a dispute arises-Cheat Happens charges you again or a collections notice arrives-you will need this documentation to prove you cancelled. New Zealand consumer protection bodies and banks rely on contemporaneous evidence.
Understanding what you're cancelling helps you verify the correct charges and identify the right subscription in your payment systems.
| Membership tier | Billing frequency | Typical NZD cost | Cancellation priority |
|---|---|---|---|
| Basic monthly | Monthly recurring | NZD $8-12 | High (smallest cost, easiest to cancel first) |
| Premium monthly | Monthly recurring | NZD $15-25 | High |
| Annual plan | Yearly recurring | NZD $80-120 | Very high (largest annual outlay) |
| Lifetime membership | One-time payment | NZD $150-300 | Medium (no cancellation needed; one charge only) |
| Bundle or promotional | Varies | NZD $20-100 | High (verify actual amount before cancelling) |
Cancellation is straightforward if you follow the correct steps. However, Yafee has seen subscribers make avoidable errors that delay their exit or cost them money.
Deleting your Cheat Happens account does not automatically stop recurring charges. The subscription and the user account are separate systems. You must cancel the subscription first (via PayPal, your bank or support), then delete your account if you wish. Many users delete their account and then receive a surprise charge weeks later.
Some users click a "cancel subscription" button on the Cheat Happens website, but this does not always trigger cancellation in PayPal or with your card issuer. Always verify cancellation in your PayPal account settings or with your bank directly. The Cheat Happens website cancellation is a courtesy notification; your payment method is where the recurring charge is actually authorised and must be revoked.
After cancelling via PayPal or your bank, you receive a confirmation email. Do not delete or ignore this. Save it, screenshot it and file it with your bank records. This email is your legal proof of cancellation and protects you if Cheat Happens disputes your claim or if your bank investigates a chargeback.
If you cancel one day after your subscription renews, you have been charged for the full period again. Most services do not refund partial periods. Cancel before your billing date arrives. Check your PayPal or bank statement now to find your next billing date, then cancel immediately to prevent that charge.
Each cancellation route has strengths and weaknesses. Choose the method that best suits your situation.
| Cancellation method | Speed | Proof of cancellation | Dispute support | Best for |
|---|---|---|---|---|
| PayPal (revoke billing agreement) | Instant | Email confirmation + account history | Excellent (PayPal disputes) | PayPal subscribers (most users) |
| Bank (revoke payment authorisation) | 24-48 hours | Written confirmation from bank | Excellent (bank chargeback) | Direct card subscribers |
| Cheat Happens support ticket | 48-72 hours | Support email and ticket number | Moderate (requires escalation) | No PayPal/bank access or additional confirmation needed |
If Cheat Happens disputes your cancellation request or continues to charge you after you've cancelled, you have formal legal remedies.
Both PayPal and New Zealand banks operate formal dispute resolution processes. Log into your PayPal account or bank portal and file a dispute claiming "recurring charge after cancellation" or "unauthorised charge". Provide your cancellation confirmation email, support ticket number and a statement of the unauthorised charges. PayPal and most banks will initiate a chargeback within 5-10 business days and often resolve in your favour within 30 days.
If Cheat Happens refuses to acknowledge your cancellation or your dispute with your bank stalls, file a complaint with the Commerce Commission (comcom.govt.nz). The Commission handles breaches of the Fair Trading Act, including misleading automatic renewal practices and refusal to honour cancellation requests. Include all emails, bank statements, PayPal records and support tickets. The Commission will contact Cheat Happens and mediate the dispute at no cost to you.
If your bank does not reverse the charge and you have clear evidence of your cancellation request, file a formal complaint with the bank's customer advocate. New Zealand banks are regulated by the Banking Ombudsman, who will investigate if the bank has failed in its duty to protect you from unauthorised recurring charges. Reference the date you cancelled, the confirmation you received and the charges that followed.
Use this checklist to confirm you have cancelled Cheat Happens properly and protected yourself against further charges.
Subscription cancellations can feel uncertain, especially when the company operates overseas and billing crosses currency and payment system boundaries. Yafee has helped thousands of New Zealand consumers cancel Cheat Happens and other digital services, recover unauthorised charges and escalate disputes to the Commerce Commission and their banks. This guide reflects the legal framework (Consumer Guarantees Act, Fair Trading Act) and the practical steps that work fastest for Cheat Happens subscribers.
Your next step is simple: identify your payment method, follow the correct cancellation steps for that method, and save all confirmations. If Cheat Happens refuses to cancel or continues to charge, Yafee's framework shows you exactly how to escalate to your bank or the Commerce Commission. You have more legal protection than Cheat Happens' terms suggest, and Yafee is here to ensure you understand your rights and act on them today.