Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Imdbpro, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at $1.85 for 48h, then $100.94 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Imdbpro in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Imdbpro
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Imdbpro subscription with zero hassle
1
Fill in the form
Give us your details and those of your Imdbpro subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Imdbpro. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Imdbpro refuses your cancellation.
Frequently asked questions
Cancel IMDbPro: The Right Way
How to cancel IMDbPro in new zealand and reclaim your subscription
What is IMDbPro and why new zealand users cancel
IMDbPro is a premium membership service operated by IMDb that targets entertainment professionals, agents, casting directors, and industry researchers worldwide. Beyond the free IMDb database, IMDbPro offers expanded contact details, verified representation listings, industry credits, box office performance data, and profile management tools designed for self-promotion and professional networking in film and television.
In New Zealand, many subscribers cancel IMDbPro because they signed up for a free trial without realising their payment card would be charged automatically when the trial ended. Others discover duplicate subscriptions across devices, find that IMDbPro's focus on North American entertainment limits its relevance for local industry work, or complete a project and decide to pause their membership until circumstances change.
Reasons to consider cancelling IMDbPro
You might cancel IMDbPro if you have moved out of the entertainment industry, found alternative industry databases that better suit your professional needs, or determined that the expanded features no longer justify the monthly or annual cost. In New Zealand, where IMDbPro bills you in USD and your bank converts the charge to NZD at their daily exchange rate, regular users should review their annual spending to ensure value for money.
Common scenarios for new zealand cancellations
Free trial users who do not cancel before the billing date often contact Yafee seeking refund advice. Actors between roles frequently pause and restart memberships depending on project timelines. Some New Zealand-based professionals find that IMDbPro's North American casting and production focus does not align with local industry demands. Others simply reassess whether the cost justifies the features they actually use month to month.
Pricing structure for IMDbPro in new zealand
IMDbPro displays all pricing in USD on its official website, and your New Zealand bank or card provider automatically converts the charge to NZD at their exchange rate on your billing date. You will not see NZD pricing listed directly by IMDbPro, so your actual cost in dollars depends on daily currency fluctuations at the time of billing.
Plan options and costs
| Plan | Cost (USD) | Billing period | Cost per month | Best for |
|---|---|---|---|---|
| Individual monthly | $19.99 | Monthly | $19.99 | Short-term testing or flexibility |
| Individual annual | $149.99 | Annual | $12.50 | Long-term professionals seeking value |
| Group plan monthly | $79.99 | Monthly (up to 5 members) | $16.00 per user | Shared team access across organisations |
The annual plan offers the lowest monthly cost, but it locks you in for 12 months. Many New Zealand users choose the monthly option to retain flexibility and avoid long-term commitment. If you cancel an annual subscription partway through, you may be eligible for a pro-rata refund depending on IMDbPro's policy and applicable consumer law protections.
Your consumer rights and legal protections in new zealand
New Zealand law provides you with real consumer protections that apply to IMDbPro subscriptions, even though the service is based in the United States and operates globally.
The consumer guarantees act and fair trading act
The Consumer Guarantees Act (CGA) requires that all goods and services-including digital subscriptions-be supplied fairly, be fit for purpose, and be delivered with reasonable care and skill. The Fair Trading Act (FTA) prohibits misleading conduct, unfair contract terms, and deceptive price representations. Together, these laws give you enforceable rights against IMDbPro regardless of where the company is headquartered.
If IMDbPro charges you without clear prior consent, continues billing after you have submitted a valid cancellation request, or misrepresents features available to New Zealand users, you have grounds to challenge the charge or seek a refund under these laws. The Commerce Commission enforces the FTA and can investigate complaints if a company engages in misleading or unfair practices.
Your legal position
You have the right to cancel your IMDbPro subscription at any time. If you cancelled during a free trial but were still charged when the trial ended, were not given clear information about automatic renewal terms, or were charged after submitting a cancellation request, the CGA and FTA protect you. You can request a refund directly from IMDbPro, and if they refuse, you may lodge a complaint with the Commerce Commission or seek help from Yafee to understand your options.
How to cancel IMDbPro online
IMDbPro intends cancellation to be completed online via your account settings rather than by mail or telephone. This method is the fastest and creates an immediate record of your cancellation request.
Step 1: sign into your IMDbPro account
- Visit the IMDb website and click the sign-in link in the top-right corner.
- Enter your email address or phone number and your password.
- If you have two-factor authentication enabled, complete the verification step.
- Once signed in, you will see your account menu in the top-right corner.
Step 2: navigate to your account settings and subscription
- Click your account icon or name in the top-right corner.
- Select "Account settings" or "Your subscriptions" from the dropdown menu.
- Look for the section labelled "Memberships" or "Subscriptions".
- You should see your active IMDbPro membership and the next billing date.
Step 3: initiate cancellation
- Locate the "Cancel membership" or "Cancel subscription" button next to your IMDbPro plan.
- Click the button to begin the cancellation process.
- IMDbPro may display a confirmation prompt asking you to confirm the cancellation.
- Review any exit survey or feedback form-this is optional, but you may note your reason for cancelling.
- Click "Confirm cancellation" or "Yes, cancel my membership" to finalise the request.
Step 4: verify and document your cancellation
- After you confirm, IMDbPro will display a cancellation confirmation message on your screen.
- Take a screenshot of this confirmation and save it to your records.
- Check your email inbox (including spam and promotions folders) for a cancellation confirmation email from IMDb within 24 hours.
- If you do not receive a confirmation email, sign back into your account and verify that your membership status shows as "Cancelled" or "Inactive".
- Retain both the screenshot and the email confirmation as proof that you cancelled on a specific date.
This email confirmation is critical evidence if IMDbPro disputes your cancellation or continues billing you after you have submitted your request. Yafee recommends keeping these records for at least 12 months in case a dispute arises with your bank or payment provider.
What happens after you cancel IMDbPro
Once you cancel IMDbPro, your access to premium features will end on your next billing date rather than immediately. You will retain access to IMDbPro until that date, then your account will revert to the free IMDb database only.
Timeline and access after cancellation
If you cancel today, you will not be charged again next month. Your current IMDbPro access remains active until your billing date arrives. On that date, you will lose access to premium features such as expanded contact details, verified representation listings, and profile management tools. Your basic IMDb account will remain active indefinitely, giving you continued access to the free database of film and television credits, ratings, and general information.
Stopping future charges
After you cancel, you will not be charged by IMDbPro unless you manually reactivate your membership. If your payment card is updated or renewed (for example, your bank issues a new card), IMDbPro will not automatically attempt to charge the new card. Once cancelled, your subscription remains inactive even if your payment method changes.
Requesting a refund after cancellation
If you believe you are entitled to a refund-for example, because you cancelled during a free trial but were charged, or because IMDbPro continued billing after you submitted your cancellation request-you have several options under New Zealand consumer law.
Grounds for a refund request
- You cancelled during a free trial but were still charged when the trial ended.
- IMDbPro continued billing after you submitted a valid cancellation request.
- The service failed to deliver core features promised at the time of purchase.
- You were not given clear information about automatic renewal terms before being charged.
- You cancelled within 14 days of your first charge and did not use the service (cooling-off rights under consumer law).
How to request a refund from IMDbPro
- Visit the IMDb Help Centre and search for "Billing" or "Refunds".
- Complete the contact form or email IMDb's support team with the following information:
- Your full name and the email address associated with your account.
- Your account ID (visible in your account settings).
- The date you were charged and the amount in NZD.
- The date you cancelled (include your screenshot or email confirmation).
- A brief explanation of why you believe a refund is due (for example, "Charged after cancellation" or "Not informed of automatic renewal").
- Send this email and keep a copy for your records.
- IMDbPro typically responds to refund requests within 5 to 10 business days.
If IMDbPro refuses your refund request
If IMDbPro refuses your refund or does not respond within 10 business days, you may escalate your complaint to the Commerce Commission or contact your bank to request a chargeback. You can also contact Yafee for guidance on your next steps. Under the Consumer Guarantees Act, you have the right to pursue a remedy through the District Court if the amount is significant and IMDbPro has acted unfairly.
Common mistakes when cancelling IMDbPro
Cancelling a subscription should be straightforward, but many New Zealand users make preventable errors that delay their cancellation or leave them open to continued charges. The good news is that these mistakes are easy to avoid if you know what to watch for.
Mistake 1: confusing free IMDb with IMDbPro
Some users sign out of their IMDbPro account thinking they have cancelled their membership. Signing out does not cancel your subscription-you must actively cancel it in your account settings. If you simply stop using IMDbPro or log out, your payment card will still be charged on your next billing date.
Mistake 2: not retaining proof of cancellation
If you do not take a screenshot of your cancellation confirmation or save the confirmation email, you will have no evidence that you cancelled on a specific date. If IMDbPro disputes your cancellation or continues billing you, the lack of proof makes it harder to recover your money. Always save both the on-screen confirmation and the email IMDb sends you.
Mistake 3: cancelling too close to your billing date
If you cancel just one day before your billing date, IMDbPro may still charge you because the billing system processes charges before your cancellation request is finalised. To be safe, cancel at least 5 to 7 days before your next billing date. You can check your next billing date in your account settings.
Mistake 4: assuming refunds are automatic
Cancelling your subscription does not automatically trigger a refund-you must request one separately if you believe you are entitled to it. Many users cancel successfully but then assume they will be refunded without taking action. If you think a refund is due, contact IMDbPro's support team with your evidence within 30 days of the charge you want to dispute.
How to decide whether to keep or cancel IMDbPro
Before you cancel, take a moment to consider whether IMDbPro still delivers value for your situation. Yafee has helped thousands of consumers cancel subscriptions they no longer needed, but not every cancellation is the right choice.
When to keep IMDbPro
- You work in the entertainment industry and use IMDbPro's professional tools weekly or more often.
- You are actively casting, seeking representation, or networking with industry contacts.
- The expanded contact details and verified representation listings directly support your work or income.
- You have an annual plan and have already paid for several months-the cost-per-month is now lower.
When to cancel IMDbPro
- You are not currently working in the entertainment industry or are between projects.
- You found a cheaper or more relevant alternative database for your professional needs.
- You have not used IMDbPro's premium features in the past 30 days.
- The USD-to-NZD conversion cost makes the service unaffordable on your current budget.
- You signed up for a free trial and realised the premium features do not suit your workflow.
Frequently encountered problems and how to solve them
New Zealand users sometimes encounter specific issues when trying to cancel IMDbPro. Below are the most common problems and direct solutions.
Problem: you cannot find the cancel button in your account settings
IMDb periodically updates its interface, and the cancel button location may vary depending on your device or browser. Try the following: log out completely and log back in; clear your browser's cache and cookies, then try again; or try accessing your account from a different device (computer, tablet, or phone). If you still cannot locate the cancel button, contact IMDb's Help Centre directly and request manual cancellation assistance.
Problem: you were charged after cancelling
If you have proof that you cancelled (screenshot or confirmation email) but were charged again, contact IMDb's support team immediately with your evidence. If IMDb does not refund you within 10 business days, contact your bank and request a chargeback or dispute for an unauthorised charge. You may also lodge a complaint with the Commerce Commission. Yafee recommends keeping all correspondence with IMDb in case you need to escalate your dispute.
Problem: your cancellation confirmation email never arrived
Check your spam, promotions, and bulk email folders first-confirmation emails sometimes end up there. If you still cannot find it, sign back into your IMDbPro account and verify that your membership status shows as "Cancelled" or "Inactive". This status change is just as valid as the email confirmation. If your status still shows "Active" 24 hours after you submitted your cancellation request, repeat the cancellation process or contact IMDb support to confirm the cancellation was processed.
Summary and next steps
Cancelling IMDbPro in New Zealand is a straightforward process when you follow the correct steps online. Sign into your account, navigate to your subscriptions, click cancel, and save your confirmation. Your access will end on your next billing date, and no further charges will be applied.
If you believe you are entitled to a refund-because you were charged without consent, were not informed of automatic renewal, or were charged after cancelling-you have consumer rights under the Consumer Guarantees Act and Fair Trading Act. Document everything, request a refund from IMDbPro with evidence, and escalate to the Commerce Commission if necessary.
Yafee has helped thousands of New Zealand consumers cancel unwanted subscriptions, understand their refund rights, and resolve disputes with entertainment and digital service providers. If you need guidance on your IMDbPro cancellation, dispute a charge, or want to explore your legal options, visit Yafee.com for expert advice tailored to your situation.
Cancellation contact information
IMDbPro does not provide a specific cancellation postal address for New Zealand users. All cancellations must be completed online via your IMDbPro account settings. If you encounter technical issues or need manual assistance, contact IMDb Help Centre via their website or email support form.
For billing disputes, refund requests, or complaints about misleading charges, you may also lodge a formal complaint with the Commerce Commission, which enforces consumer protection law in New Zealand and can investigate IMDbPro's conduct if you believe the Fair Trading Act has been breached.
Remember: Yafee is here to support you every step of the way. Visit Yafee.com today to confirm your cancellation is complete and to learn more about your consumer rights.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Imdbpro?
Join over 30,000 users who already trust us.