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Our team drafts a 100% personalised, legally compliant cancellation letter.
Sent by registered mail with acknowledgement to Trifecta. Nothing else for you to do.
Our letters follow consumer law and GDPR.
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Trifecta is a US-based subscription meal delivery service that sends prepared, nutrition-focused meals to your address on a recurring schedule. You select your meals, choose your delivery frequency, and commit to weekly or custom shipments. The service reaches Nigerian customers through its website and mobile applications available on Apple App Store and Google Play Store. Your cancellation method depends entirely on where you subscribed, which is why Yafee recommends identifying your entry point before taking action.
When you subscribe to Trifecta, you enter a binding recurring billing arrangement. Your charges continue automatically on your set schedule until you actively cancel. Many Nigerian customers subscribe via their smartphones because it is convenient, but this creates a critical cancellation risk: uninstalling the application does not stop your recurring charges. You must cancel through the app store itself or contact Trifecta directly if you subscribed via their website. Yafee has identified this as the single most common source of confusion among Nigerian users.
Your billing location determines your cancellation pathway. If you subscribed via Apple App Store or Google Play Store, those platforms manage your billing, not Trifecta. If you subscribed directly on Trifecta's website, Trifecta processes your billing directly. Each cancellation path requires different steps, and pursuing the wrong method leads to charges continuing long after you believe you have cancelled.
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 protects you when dealing with subscription services, regardless of whether the company is US-based.
Under Nigerian consumer protection law, businesses must display transparent terms, honour cancellation requests promptly, and cease billing once your cancellation processes. If Trifecta refuses to cancel or continues charging after you request cancellation, you have legal grounds to escalate to the Federal Competition and Consumer Protection Commission (FCCPC). Yafee recommends preserving screenshots and email confirmations of every cancellation attempt, because these become your evidence in any dispute.
Your legal position: You have the right to cancel any subscription at any time, provided you follow the correct cancellation procedure for your subscription method. The FCCPA 2018 prohibits billing after cancellation, and the FCCPC enforces this right free of charge.
If you are charged after requesting cancellation, you may dispute the transaction with your bank or payment provider. Nigerian banks typically process disputes within 30 days. You may also file a complaint with the FCCPC if Trifecta refuses to honour your cancellation or ignores your correspondence.
Understanding your current plan clarifies what you stand to lose if you cancel before your billing cycle ends.
| Plan type | Approximate cost (NGN) | Billing frequency | What you receive |
|---|---|---|---|
| Basic monthly | ₦2,400 to ₦3,200 | Monthly renewal | Standard meal selection access |
| Annual plan | ₦27,600 to ₦38,400 | Annual renewal | Best value per month |
| Weekly custom | ₦500 to ₦1,200 per week | Weekly charges | Varies by meal selections |
| Premium nutrition | ₦4,000 to ₦5,500 | Monthly renewal | Specialist dietary options |
Pricing in your Trifecta account appears in your local currency. Before cancelling, review your actual invoice to confirm the exact amount being charged each billing cycle.
Cancellation becomes necessary for several reasons, and identifying yours clarifies whether cancellation is your best option.
If you recognize your situation in this list, proceed with cancellation. Yafee advises acting promptly once you decide, because every billing cycle that passes represents money you cannot recover unless your cancellation predates that charge.
If you subscribed to Trifecta via your iPhone, follow these steps to cancel through Apple's system.
Your subscription access ends at the end of your current billing period. If your next charge is scheduled in five days, you retain access for those five days, then lose access automatically.
If you subscribed to Trifecta via an Android device, cancel through Google Play's system using these steps.
Your access continues until the end of your current billing period. Google does not offer refunds for partial months, but your cancellation prevents all future charges.
If you subscribed directly via Trifecta's website and pay Trifecta directly (not via an app store), use this cancellation method.
If you cannot locate a self-service cancellation option on the website, contact Trifecta's customer service directly by email. Yafee advises sending your cancellation request in writing so you have documented proof of submission.
Your cancellation takes effect, but understanding the timeline prevents confusion.
You retain full access to Trifecta until the end of your current billing cycle. If you cancel on the 10th and your next charge was scheduled for the 25th, you keep your account active until the 25th, then lose access. You do not receive a refund for the remaining days unless you cancelled within the applicable refund window (see below).
Trifecta and the app store platforms do not process any charges after your cancellation is confirmed. If a charge appears after your cancellation confirmation date, this is a billing error. Document it and contact Trifecta's customer service or your bank immediately.
Nigerian consumer law and Trifecta's terms govern what refunds you can claim.
Under the Federal Competition and Consumer Protection Act 2018, you have the right to cancel and receive a refund for unused services within 14 days of purchase if you subscribed online and did not receive the promised service. If you cancel after 14 days, refund eligibility depends on Trifecta's terms and whether you have used the service. Consequently, early cancellation (within 14 days) gives you the strongest refund position.
If you believe you qualify for a refund, contact Trifecta's customer service in writing and reference the FCCPA 2018. If Trifecta refuses, you may file a complaint with the FCCPC. Alternatively, you may dispute the charge with your bank within 180 days of the transaction, and your bank will investigate on your behalf.
Cancellation is straightforward, but several mistakes can leave you still paying months later.
Deleting the Trifecta application from your phone does nothing to stop your recurring charge. Your subscription exists in the app store's system, not on your device. Charges continue automatically. You must cancel through the app store or Trifecta's website explicitly.
If you subscribed via Apple App Store but attempt to cancel via Google Play Store, neither will affect your actual subscription. Conversely, if you subscribed via Trifecta's website but cancel via an app store, the website subscription remains active. Identify your subscription source and cancel via that platform only.
Your cancellation confirmation email is your proof of cancellation. If you delete it and a charge appears later, you have no documented evidence that you cancelled. Take a screenshot of your cancellation confirmation immediately after cancelling, then save the email permanently in a folder labeled "Cancelled Subscriptions".
Wait five to seven days after cancelling, then check your account to confirm your subscription no longer appears in the active subscriptions list. If it does, repeat the cancellation steps or contact customer service immediately.
If you encounter difficulties cancelling or need to dispute a charge, contact Trifecta directly using the details below.
Trifecta Nutrition, Inc., the parent company handling all cancellations and disputes, is located in the United States. Send cancellation requests and billing inquiries to their customer service email address listed on their website. Yafee recommends sending cancellation requests via email (not phone) so you have written proof of submission. Include your full name, account email address, and the date you wish your subscription to cancel.
If Trifecta refuses to cancel or does not respond within 14 days, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC). The FCCPC accepts complaints at www.fccpc.gov.ng and investigates allegations that companies breach consumer protection law. Provide your cancellation request proof, the dates Trifecta failed to respond, and evidence of any unauthorized charges.
Use this checklist to ensure your cancellation is complete and verifiable.
| Action | Status | Date completed |
|---|---|---|
| Identified your subscription source (app store or website) | Yes / No | |
| Logged into your account via the correct platform | Yes / No | |
| Located the cancellation option and confirmed the request | Yes / No | |
| Received on-screen cancellation confirmation | Yes / No | |
| Received cancellation confirmation email from app store or Trifecta | Yes / No | |
| Saved screenshots and email as permanent proof | Yes / No |
Do not delete your confirmation email or screenshots for at least six months after your cancellation date. If a dispute arises, you need this proof.
Cancelling a subscription should be simple, but companies often make it intentionally difficult to retain paying customers. Yafee exists to cut through this confusion. Our legal specialists understand the FCCPA 2018 and your rights as a Nigerian consumer. Yafee has helped thousands of consumers cancel Trifecta and other subscriptions, dispute unauthorized charges, and escalate to the FCCPC when companies refuse to comply. Your subscription is your choice, and cancelling it is your right. Yafee ensures you exercise that right correctly and collect evidence that protects you if a dispute arises.
If you have already cancelled and charges continue, or if you need guidance on disputing unauthorized payments, Yafee's resources are available at yafee.com. You are not alone in this process, and the law is on your side.
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