Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Imyfone, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₦1,494.90 for 48h, then ₦81,389.00 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Imyfone in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Imyfone
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Imyfone subscription with zero hassle
1
Fill in the form
Give us your details and those of your Imyfone subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Imyfone. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Imyfone refuses your cancellation.
Frequently asked questions
Cancel iMyFone: The Right Way to Protect Your Rights
How to cancel iMyFone in nigeria and protect your refund rights
What iMyFone is and why nigerians subscribe
iMyFone is a software company that builds device-recovery, data-management and utility tools for smartphones and computers. You may have downloaded their apps to recover deleted files, clean device storage, manage backups or unlock devices. iMyFone sells both one-time licenses and subscription-based services through their website, Apple App Store and Google Play, which means your cancellation path depends on where you bought your plan.
Whether you subscribed on impulse, discovered the service wasn't what you needed or simply want to stop recurring charges, you have clear cancellation rights under Nigerian law. Yafee helps you exercise those rights and recover your money if the company violated your consumer protections.
Common iMyFone subscriptions in nigeria
iMyFone offers several types of plans: single-device perpetual licenses (one-time payment), multi-device or business licenses (tiered by devices or seats), and subscription services that auto-renew monthly or yearly. The app is available on iPhone, Android, Windows and Mac, so your subscription might live on multiple platforms under the same account. Many Nigerian users sign up for data-recovery tools, storage-cleaning utilities or device-unlock features, then find the service overlaps with free alternatives or no longer matches their needs.
Your consumer rights in nigeria under federal law
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 gives you specific rights when you cancel software subscriptions.
Key protections under the federal competition and consumer protection act
Under the FCCPA, you have the right to cancel subscriptions, request refunds for services not rendered, and hold the seller accountable for unfair contract terms. If iMyFone charged you without clear consent, buried auto-renewal notices or failed to send order confirmation within 24 hours, you can escalate to Nigeria's Federal Competition and Consumer Protection Commission (FCCPC). The FCCPC has authority to investigate complaints and order refunds or damages if the company violated your rights.
Additionally, if you purchased through Apple App Store or Google Play, you gain extra protection because both platforms enforce their own refund policies independent of iMyFone's stated terms. This layered protection means you often have multiple routes to recover your money. Yafee recommends documenting your purchase receipt, order number and any communication with iMyFone as evidence if you need to escalate.
Your right to a refund within specific timeframes
iMyFone publicly advertises a 30-day money-back guarantee for most software purchases. This is a contractual promise: if you cancel within 30 days and request a refund, the company should honour it. However, Nigerian law also gives you additional protections. You have the right to cancel subscriptions for services not delivered, defective software, or duplicate charges, regardless of iMyFone's stated policy. Keep this in mind as your safety net.
Your legal position
You are protected under two separate frameworks: iMyFone's stated 30-day refund policy (contractual) and the FCCPA (statutory). The FCCPA is stronger because it covers cancellations beyond 30 days if the software is defective, misrepresented or auto-renewed without consent. If iMyFone refuses a refund, you can file a complaint with the FCCPC free of charge and request an investigation. The FCCPC has power to order the company to refund you, plus compensation for damages. Therefore, you should never accept a rejection without escalating.
How to cancel iMyFone step by step
Your cancellation method depends on whether you bought directly from iMyFone's website or through an app store.
Step 1: cancel an iMyFone subscription bought on their website
If you paid iMyFone directly (not through Apple or Google), use their Member Center self-service tool.
- Open your web browser and navigate to the iMyFone website at imyfone.com.
- Log in to your account using your email and password.
- Look for a "Member Center", "My Account" or "Billing" section, usually in the top-right corner or under your profile menu.
- Find your active subscriptions.
- Click on "Subscriptions", "Manage Billing" or "My Purchases".
- You should see a list of all your active plans with renewal dates and amounts.
- Select the subscription you want to cancel.
- Click on the specific subscription name or product you wish to cancel.
- Look for a "Manage Subscription", "Renew" or "Cancel" button next to the plan.
- Confirm your cancellation.
- Click "Cancel Subscription" or "Stop Renewal".
- The system may ask why you are cancelling. Provide honest feedback if prompted.
- You should receive an immediate on-screen confirmation and an email receipt within minutes.
- Request your refund if within 30 days.
- If you cancelled within 30 days of purchase, reply to the cancellation email with "Refund Request" in the subject line.
- State the original purchase date, subscription name and your account email.
- Expect a response within 5 to 10 business days.
Step 2: cancel iMyFone via apple app store
If you subscribed through the Apple App Store (iOS or Mac), Apple handles cancellation and refunds independent of iMyFone.
- Open the Apple App Store or Apple Music/Subscriptions settings on your device.
- On iPhone or Mac, go to Settings (or System Preferences on Mac), then tap "App Store" or your Apple ID.
- Select "Subscriptions" or "Manage Subscriptions".
- Find the iMyFone subscription.
- Scroll through your active subscriptions and locate the iMyFone service you want to cancel.
- Tap on the subscription name to open its details page.
- Cancel the subscription.
- Tap "Cancel Subscription" or "Edit Subscription".
- Apple will ask for confirmation. Confirm your cancellation.
- Your subscription will stop at the end of the current billing cycle; you will not be charged again.
- Request a refund within 14 days (App Store policy).
- Go to reportaproblem.apple.com or use the "Report a Problem" link in your App Store purchase history.
- Select the iMyFone charge and choose a reason (e.g., "I didn't authorize this charge", "The app did not work as described").
- Apple will review and may refund the charge to your original payment method within 5 to 10 business days.
Step 3: cancel iMyFone via google play
If you subscribed through Google Play (Android), Google processes cancellation and refunds separately from iMyFone.
- Open the Google Play Store app on your Android device or visit play.google.com in a web browser.
- Tap the profile icon (top right) and select "Manage your Google Account".
- Go to the "Payments and subscriptions" or "Manage subscriptions" tab.
- Find the iMyFone subscription.
- Under "Subscriptions", locate the iMyFone service you want to cancel.
- Tap on the subscription name to open its details.
- Cancel the subscription.
- Tap "Cancel subscription".
- Google will ask why you are cancelling. Provide feedback if you wish.
- Confirm the cancellation. Your subscription will end at the next renewal date.
- Request a refund within 48 hours of purchase.
- Return to your Purchase History in Google Play and find the iMyFone charge.
- Tap "Report a problem".
- Choose a reason and submit your refund request.
- Google reviews the request within 2 to 5 business days and notifies you by email.
Refund timelines and what to expect after cancellation
Understanding when you should receive your money back is critical to knowing whether iMyFone is complying with the law.
Refund processing timeframes
If you cancel directly on iMyFone's website and request a refund within 30 days, the company is obliged to process it within 30 days of your request (under the FCCPA). If you cancel via Apple App Store, Apple will process a refund within 5 to 10 business days if approved within 14 days of purchase. Google Play refunds are processed within 2 to 5 business days if requested within 48 hours of purchase.
In practice, most refunds appear in your bank account or payment method within 10 to 15 business days. If you paid via a Nigerian bank card or Mastercard, your bank may take an additional 2 to 3 days to deposit the credit. Yafee recommends checking your bank statement and transaction history to confirm receipt.
What happens after your cancellation is confirmed
Once you cancel, iMyFone should stop charging you immediately or at the end of the current billing cycle (depending on their policy). You may still have access to the software until your paid period ends, but no further charges should occur. If you see another charge after cancellation, contact iMyFone's support team immediately and inform them that you cancelled and should not have been billed again.
Take a screenshot of your cancellation confirmation email and the unwanted charge. Keep these records for your FCCPC complaint if needed. Yafee advises retaining all financial records for at least 6 months after cancellation to prove your case if the company disputes your refund request.
Common mistakes when cancelling iMyFone in nigeria
Cancelling correctly the first time saves you stress and strengthens your legal position if a dispute arises.
Mistake 1: cancelling only the app, not the subscription
Many Nigerian users delete the iMyFone app from their phone or computer, assuming this stops charges. It does not. Uninstalling the app does nothing to cancel your subscription or auto-renewal agreement. You must explicitly cancel your subscription through the Member Center, Apple App Store or Google Play, or contact iMyFone support in writing. Yafee recommends checking your bank statement or credit card statement every month to confirm that no new charges appear after your intended cancellation date.
Mistake 2: not requesting a refund in writing
If you cancel beyond the app store's refund window but within 30 days of iMyFone's stated guarantee, send a written refund request by email. Do not rely on phone calls or chat support alone. Send an email to iMyFone's support or billing address, state your purchase date, subscription name, account email and your reason for requesting a refund. Keep a copy of this email. If iMyFone refuses, you can forward this correspondence to the FCCPC as evidence that you made a legitimate request and the company rejected it without valid cause.
Mistake 3: missing the refund window
Apple App Store and Google Play have strict refund windows: Apple is 14 days from purchase, Google is 48 hours. iMyFone's guarantee is 30 days. If you miss all three windows, you lose the contractual refund right, but you may still have statutory protections under the FCCPA if the software is defective or you were charged without clear consent. Nevertheless, missing these windows makes your case harder to prove. Act quickly: file for a refund as soon as you decide to cancel.
Mistake 4: deleting your account without cancelling the subscription first
If you delete your iMyFone account before cancelling your subscription, the company may argue that you abandoned the account and forfeit refund rights. Always cancel the subscription explicitly, receive confirmation, and request your refund before closing or deleting your account. This sequence protects your legal standing if iMyFone later claims they had no record of your cancellation request.
IMyFone pricing plans in nigeria
The cost of iMyFone subscriptions varies by product and billing cycle, which affects your refund eligibility and urgency.
| Product or plan | Billing cycle | Estimated NGN cost | Auto-renewal | Refund window |
|---|---|---|---|---|
| iMyFone D-Back (data recovery) | Monthly | 2,500 - 5,000 | Yes | 30 days |
| iMyFone Umate Pro (storage cleanup) | Annual | 8,000 - 15,000 | Yes | 30 days |
| iMyFone LockWiper (device unlock) | Monthly | 3,000 - 7,000 | Yes | 30 days |
| iMyFone iPhone Backup (multi-device backup) | Annual | 10,000 - 20,000 | Yes | 30 days |
| iMyFone Business licenses (tiered by seats or devices) | Annual | 25,000+ | Yes | 30 days |
Prices are approximate and depend on exchange rates, promotions and your location in Nigeria. All iMyFone subscriptions auto-renew unless cancelled explicitly. If you notice a charge you do not recognize, check your email for a receipt or invoice from iMyFone to confirm the product name and billing date.
When to cancel iMyFone versus keeping it
Not every iMyFone subscription is worth cancelling immediately, and some users benefit from keeping their plan active.
Reasons to cancel iMyFone
- You do not use the app: If you have not opened iMyFone in more than a month, the subscription is wasting your money. Cancel it and use free alternatives like built-in smartphone tools or Windows Disk Cleanup.
- The app is broken or does not work as advertised: If iMyFone fails to recover your data, crashes frequently or does not perform the tasks shown in the advertisements, you have grounds to cancel and request a refund under the FCCPA (defective service).
- You discovered cheaper alternatives: Free or open-source recovery and cleanup tools exist for Android and Windows. If you have found a better tool, cancelling is a prudent financial decision.
- You were charged without clear consent: If you do not recall signing up for auto-renewal, or the terms were not presented clearly, you have the right to cancel and recover the charge.
- The subscription overlaps with your phone plan: Many Nigerian mobile networks (MTN, Airtel, Glo) include device-security or data-recovery features in premium plans. Verify with your network provider before paying for iMyFone separately.
Reasons to keep iMyFone
- You have lost important files: If you have accidentally deleted photos, documents or videos, iMyFone's data-recovery tools may recover them before they are overwritten. Keeping the subscription active until you complete recovery is worthwhile.
- Your device is running out of storage: If your phone or computer is constantly low on space, iMyFone's cleanup utilities can free up gigabytes by removing duplicate files, cached data and temporary files automatically.
- You need to unlock a device: If you have forgotten your password or cannot access a locked iPhone or Android device, iMyFone's unlock tools may be your fastest option. However, explore free methods first (password recovery, Google Account recovery).
- You are not yet within the refund window: If you subscribed fewer than 14 days ago and have not yet fully tested the app, wait until you are certain it does not work before requesting a refund. Yafee recommends giving any new software 7 to 10 days of active use before deciding.
What to do if iMyFone refuses to cancel or refund
If iMyFone ignores your cancellation request or denies your refund claim, you have statutory remedies under Nigerian law.
Step 1: send a formal written demand
Email iMyFone's billing or customer service address with the subject line "Formal Demand for Cancellation and Refund". State your account email, the date of purchase, the subscription name and the amount charged in NGN. Give iMyFone 7 business days to respond. Keep a copy of this email and iMyFone's reply (or lack thereof).
Step 2: file a complaint with the federal competition and consumer protection commission
If iMyFone does not respond or rejects your claim without valid reason, file a complaint with the FCCPC at complaints.fccpc.gov.ng or by post to FCCPC, Plot 1092, Cadastral Zone A0, Central Business District, Abuja. The FCCPC will investigate your complaint free of charge and may order iMyFone to refund you and pay compensation for damages. The process typically takes 30 to 60 days. Yafee advises including all supporting documents: your cancellation email, refund request, iMyFone's response (if any) and your bank statement showing the charge.
Step 3: dispute the charge with your bank or payment provider
Contact your Nigerian bank or payment platform (if you paid via Mastercard, Visa or a mobile wallet) and request a chargeback. Explain that you cancelled the subscription but iMyFone continued to charge you. Your bank will investigate and may reverse the charge within 30 to 60 days. This step does not prevent you from also filing with the FCCPC.
Documentation and checklist for cancelling iMyFone safely
Proper record-keeping is your strongest defence if iMyFone disputes your cancellation or refuses your refund.
Before you cancel
- Write down your account email address and password (do not share this with anyone).
- Take a screenshot of your active subscription in your Member Center, Apple App Store or Google Play. Include the subscription name, renewal date and amount.
- Save a copy of your original purchase receipt or invoice.
- Check your bank statement to confirm the exact amount charged in NGN.
During cancellation
- Complete the cancellation through your account settings (Member Center, Apple App Store or Google Play). Avoid cancelling by phone if possible; digital cancellation leaves a trail.
- Take a screenshot of the on-screen confirmation message. This confirms that the system accepted your cancellation.
- Note the date and time of cancellation.
After cancellation
- Check your email for a cancellation confirmation from iMyFone, Apple or Google. Forward this email to yourself or save it as a PDF.
- If you are requesting a refund, send a written refund request by email to iMyFone's support or billing address. Keep a copy.
- Monitor your bank statement or payment method for the next 30 days to confirm that no further charges appear.
- If a refund appears, note the date and amount. If a refund does not appear within the promised timeframe, prepare to escalate.
- Save all emails, screenshots and bank statements in a folder labelled "iMyFone Cancellation" for at least 12 months. You may need these if you file a complaint with the FCCPC.
Contact information for iMyFone cancellation and refunds
If you cannot cancel through the self-service tools above, or if you need to send a formal cancellation or refund request, use the addresses and methods below.
IMyFone customer support addresses
Email support: [email protected] or [email protected] (check the iMyFone website's contact or support page for the current email address, as these may change).
Postal address (corporate office): iMyFone Limited, Shenzhen, China. This address is registered in public records and is the primary location for legal correspondence. However, iMyFone also has a registered entity in Singapore. If you receive a response, it may indicate an office location in Singapore or another jurisdiction.
Web-based contact form: Visit imyfone.com, navigate to "Contact Us" or "Support", and submit a cancellation or refund request through their web form. Take a screenshot of your submission confirmation.
For escalation in Nigeria, contact the Federal Competition and Consumer Protection Commission at complaints.fccpc.gov.ng or by mail to FCCPC, Plot 1092, Cadastral Zone A0, Central Business District, Abuja.
Why yafee helps you cancel iMyFone with confidence
Navigating subscription cancellations and refund disputes is complex, especially when dealing with international software companies. Yafee has helped thousands of Nigerian consumers cancel unwanted subscriptions, recover refunds and escalate complaints to the FCCPC. Our legal team understands the Federal Competition and Consumer Protection Act and knows how iMyFone and similar companies operate in Nigeria.
Yafee provides step-by-step guidance tailored to your purchase method (website, Apple App Store or Google Play), helps you draft formal cancellation and refund letters, and advises you on filing a complaint with the FCCPC if the company refuses to comply. If iMyFone ignores your refund request or continues to charge you after cancellation, Yafee ensures you have documented evidence to support your case.
Start your cancellation today. Follow the steps in this guide, keep records of every communication and contact Yafee if iMyFone resists. You have strong rights under Nigerian law, and Yafee is here to make sure you get the refund you are owed.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
Similar cancellation services
This letter is also available in other countries
Ready to cancel Imyfone?
Join over 30,000 users who already trust us.