Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Videostripe, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Videostripe in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Videostripe
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Videostripe subscription with zero hassle
1
Fill in the form
Give us your details and those of your Videostripe subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Videostripe. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Videostripe refuses your cancellation.
Frequently asked questions
Cancel Videostripe: Step-by-Step Guide
How to cancel Videostripe and reclaim your money under indian consumer law
What is Videostripe and why users choose to leave
Videostripe is a subscription-based video editing platform delivered entirely through your web browser, offering pre-built templates and editing tools without requiring software installation. The service attracts users seeking simplified video production, but many discover that transparency around billing and cancellation is lacking once the trial period ends and automatic charges begin.
You may sign up for a free trial lasting 7 days, only to find unexpected renewal charges appearing in your payment records. Alternatively, you might discover that Videostripe's editing capabilities fall short of competitor platforms, or that hidden terms surprise you at renewal. Understanding your legal rights and the precise steps to cancel protects both your wallet and your account security. Yafee has guided thousands of Indian consumers through exactly this situation, and we walk you through every step with legal certainty and practical clarity.
Why users cancel Videostripe most often
The most common reasons for cancellation include: automatic renewal charges appearing without explicit advance notice; editing features that underperform compared to alternatives like Adobe Premiere or DaVinci Resolve; billing surprises at the end of a trial period; or simply preferring a platform with transparent, responsive customer support.
Trial-to-paid conversion is one of the largest friction points. You activate a free 7-day trial expecting a full cancellation option to appear before renewal, yet Videostripe's website lacks clear cancellation instructions. This opacity is itself a breach of Indian consumer law requirements, and Yafee emphasizes that your right to cancel remains absolute regardless of how difficult Videostripe makes the process.
Red flags that signal you should cancel now
Cancel immediately if you notice: repeated charges without your authorisation; unresponsive or absent customer support channels; missing refund policy details on the website; or a lack of transparent pricing displayed in Indian Rupees. These are all violations of the Consumer Protection Act, 2019, and they indicate that Videostripe is not operating with the transparency the law demands.
Your consumer rights under indian law and videostripe's obligations
Indian consumer law is your foundation for demanding clarity and action from Videostripe, and understanding these rights transforms you from a passive subscriber into an informed customer with enforceable legal remedies.
The consumer protection act, 2019 and digital service cancellation
Under the Consumer Protection Act, 2019, any online service provider operating in India must display cancellation methods, refund eligibility, auto-renewal terms, and billing information prominently and in plain language before you complete your purchase. Furthermore, the Information Technology (Intermediaries Guidelines) Rules, 2021 require platforms to honour cancellation requests and provide clear grievance redressal mechanisms.
Videostripe must also honour the statutory 14-day cooling-off period for distance contracts (purchases made online), during which you can withdraw from the contract without penalty. Trial periods may or may not qualify for this 14-day window depending on the terms at signup, but Yafee advises treating all subscriptions as subject to the cooling-off right unless explicitly excluded at the point of purchase with your informed consent.
Your legal position: what you can demand from Videostripe
You have the right to: cancel your subscription at any time with immediate effect; receive a full refund if you cancel within 14 days of purchase; demand a refund if you cancel before any paid billing cycle begins; request a pro-rata refund if you cancel mid-cycle (unless terms explicitly state otherwise and you agreed in writing); and lodge a formal complaint with your state consumer authority or the National Consumer Disputes Redressal Commission (NCDRC) if Videostripe refuses to honour these rights.
Keep screenshots of all billing emails, account statements, cancellation confirmations, and support correspondence. This documentation is your evidence if you must escalate to the NCDRC or pursue a civil claim for unlawful charges.
When to escalate to the NCDRC and your state consumer authority
Contact your state consumer authority immediately if: Videostripe charges you after you cancelled; you requested cancellation within 14 days and were denied; you requested a refund and received no response; or customer support becomes entirely unresponsive for more than 30 days. The NCDRC has authority to award compensation for financial loss, mental anguish, and punitive damages if Videostripe's conduct violates consumer protection law.
File your complaint in writing (online via the NCDRC portal or by post to your state authority) with a clear timeline of events, copies of all transactions, screenshots of the website at the time you purchased, and a statement of the refund or compensation you are claiming. Yafee recommends including a citation to the specific sections of the Consumer Protection Act, 2019 that Videostripe breached, which strengthens your case and demonstrates your knowledge of your rights.
Videostripe pricing and plan structure in india
Videostripe does not publish transparent pricing in Indian Rupees on publicly accessible pages, which itself signals non-compliance with consumer disclosure laws requiring clear, upfront pricing information.
Plan options and typical renewal costs
| Plan type | Billing cycle | Approximate cost (INR) | Auto-renewal behaviour |
|---|---|---|---|
| Free trial | 7 days | Free, then auto-renews to paid | Yes, unless cancelled before day 7 |
| Basic subscription | Monthly | Not publicly listed; contact Videostripe | Yes, unless manually cancelled |
| Professional subscription | Monthly | Not publicly listed; contact Videostripe | Yes, unless manually cancelled |
| Annual plan (if available) | 12 months | Not publicly listed; contact Videostripe | Yes at renewal unless cancelled |
The absence of published pricing is a violation of the Consumer Protection Act, 2019, which requires service providers to disclose all material terms before purchase. If you were charged without seeing the price in advance, you have grounds for a refund claim and an NCDRC complaint.
How to cancel Videostripe step by step
Cancellation typically requires direct contact with Videostripe, as the platform does not offer a self-service cancellation portal in your account dashboard, a practice that many users find deliberately obstructive.
Step 1: gather your account and payment information
Before contacting Videostripe, compile the following documents:
- Your registered email address and username
- Screenshots of all billing confirmation emails from Videostripe
- Transaction records from your bank or payment gateway (Razorpay, PayU, or credit card statement)
- The date you signed up and the date of your first charge (if different)
- Any support tickets or correspondence with Videostripe staff
This information strengthens your cancellation request and provides evidence if you later need to file a complaint with the NCDRC. Yafee advises collecting this evidence immediately, even before you send your cancellation request, because Videostripe may delete account history or modify records after cancellation.
Step 2: locate videostripe's contact methods and support email
Visit videostripe.com and look for a "Contact", "Support", or "Help" page. Videostripe typically provides cancellation via email because the platform lacks a formal in-app or chat support system. If no email is published, check your billing confirmation emails for a support address, or examine the domain WHOIS registration (available at whois.net) to identify the business owner's contact information.
Save the email address or contact method in writing before you proceed, as Videostripe may remove it from the website after you attempt to cancel.
Step 3: draft a cancellation email with legal language
Send a formal written cancellation request to Videostripe's support email. Your email should include:
- Your full name, registered email address, and account username
- A clear statement: "I hereby cancel my Videostripe subscription effective immediately"
- The specific date you wish cancellation to take effect (or "today" for immediate effect)
- A request for written confirmation of cancellation within 48 hours
- If within 14 days of signup: "I exercise my right to cancel under the Consumer Protection Act, 2019, Section 4 (distance contract cooling-off period) and demand a full refund"
- A request for pro-rata refund if you are cancelling mid-cycle: "I paid for [amount and period]. I have used [X days]. I request a refund of the unused portion"
- Your phone number for confirmation (optional but speeds response)
Use registered email or a service like Gmail with read receipt enabled so you have proof that Videostripe received your cancellation. Yafee emphasizes sending this via email rather than phone, as email creates an auditable paper trail that strengthens your case if you later need to escalate to the NCDRC.
Step 4: send your cancellation request and confirm receipt
Email your cancellation request to Videostripe's support address. Wait 48 to 72 hours for a response. If Videostripe does not reply or refuses to cancel, send a follow-up email and copy in a formal statement: "This is a formal notice under the Consumer Protection Act, 2019. You are required by law to honour cancellation requests. Failure to do so within 7 days will result in a complaint to the National Consumer Disputes Redressal Commission."
A second formal notice often prompts a response from companies aware of their legal obligations. Save all email correspondence and forward copies to yourself from an alternate email account to ensure you retain copies even if your primary email is compromised.
Step 5: verify cancellation and check for recurring charges
Once Videostripe confirms cancellation in writing, monitor your bank account and credit card for 30 days to confirm no further charges appear. If a charge appears after your confirmed cancellation date, this is unlawful billing and grounds for an immediate NCDRC complaint and a chargeback request to your bank.
Request a refund confirmation from Videostripe in writing, including the refund amount and expected processing date. Most refunds to Indian bank accounts and credit cards process within 5 to 10 business days. If the refund does not appear after 14 days, escalate to your bank's customer service and file a complaint with the Reserve Bank of India (RBI) if the issue persists.
Refund policy, pro-rata adjustments, and your right to money back
Videostripe's published refund policy is unclear, another compliance failure, but Indian consumer law grants you refund rights regardless of what any website terms state.
When you are entitled to a full refund
You can demand a full refund without penalty if you cancel: within 14 days of your initial purchase (the statutory cooling-off period under the Consumer Protection Act, 2019); before your first paid billing cycle is processed; or within 7 days of a trial-to-paid auto-renewal charge (if you were not given explicit, prior notice of the renewal amount and method).
Pro-rata refunds for mid-cycle cancellation
If you cancel after the 14-day window but during an active billing period, demand a pro-rata refund. Calculate this as: (unused days / total days in billing period) × amount paid. For example, if you paid INR 1,000 for 30 days and cancel on day 20, you are owed INR 333.33 for the remaining 10 days. Indian consumer law requires this calculation unless you explicitly agreed in writing to a non-refundable advance payment, and even that agreement is void if it is unfair or non-transparent.
Videostripe may resist this calculation, but the NCDRC consistently awards pro-rata refunds in subscription disputes. Yafee advises demanding the pro-rata amount in your cancellation email with a clear mathematical breakdown so Videostripe understands you know your rights and will escalate if refused.
Processing refunds and timeline expectations
Videostripe must process your refund within 14 days of your cancellation request under RBI guidelines for online transaction refunds. If the refund does not appear in your bank account after 14 days, contact your bank's customer service immediately and ask them to trace the refund status with Videostripe's payment processor (typically Razorpay or PayU for Indian merchants).
If Videostripe refuses to refund or does not process the refund within 21 days, file a complaint with the NCDRC demanding the refund plus 8% annual interest, compensation for financial hardship, and punitive damages.
Common mistakes to avoid when cancelling Videostripe
Cancelling Videostripe is straightforward if you avoid these traps, and Yafee has helped thousands of Indian consumers navigate exactly these pitfalls and emerge with full refunds and confirmation of cancellation.
Mistake 1: cancelling through the payment app instead of directly with Videostripe
If you paid via credit card or debit card, you might assume you can cancel by disputing the charge with your bank or payment app. This is only a last resort. Cancelling directly with Videostripe first leaves no room for dispute because Videostripe can claim you never formally requested cancellation. Always send a written cancellation email to Videostripe before contacting your bank, and keep the email confirmation as proof you attempted to resolve the issue directly.
Mistake 2: assuming your trial cancellation was automatic
Many users believe that their free trial automatically cancels at the end of the 7 days if they do not upgrade. This is false. Videostripe's terms state that the trial auto-renews to a paid subscription unless you explicitly cancel before the 7-day period ends. Do not assume cancellation happened. Send your cancellation email immediately upon signup or within the first 5 days of the trial to allow processing time.
Mistake 3: not demanding written confirmation of cancellation
If Videostripe's support tells you "your subscription has been cancelled" in a casual support chat or phone call, this is not sufficient proof. Demand a written email confirmation that includes your name, account ID, the cancellation date, and a statement that no further charges will be processed. Without this written confirmation, you have no evidence if Videostripe claims it never received your cancellation request.
Mistake 4: cancelling but failing to monitor your bank account
Videostripe has been known to process renewal charges days or weeks after a cancellation request, often claiming a system delay. Do not assume the matter is closed. Check your bank statement every 3 days for 30 days after cancellation. If a charge appears, immediately email Videostripe with the charge date and amount, demand a refund, and escalate to the NCDRC if not refunded within 7 days.
Mistake 5: not collecting evidence before contacting Videostripe
Once you notify Videostripe of your cancellation, the company may delete your account history, transaction records, or support tickets. Before you send any cancellation email, screenshot your entire account dashboard, all billing confirmation emails, your transaction history, and any support correspondence. Store these files in a cloud backup (Google Drive, OneDrive) so you retain them even if your email is hacked or your device is lost.
After cancellation: confirming your data removal and preventing re-billing
Cancellation is not truly complete until you have verified that your payment method is disconnected, your data is secure, and no further charges will occur.
Step 1: request data deletion under indian privacy law
Under the Information Technology (Intermediaries Guidelines) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you have the right to demand deletion of your personal data (name, email, payment details) once your account is cancelled. Send a follow-up email to Videostripe stating: "Please delete all my personal data, including name, email, payment information, and account history, within 30 days as required by Indian data protection law. Provide written confirmation once deletion is complete."
Yafee advises requesting data deletion even if you do not plan to file a complaint, because it prevents Videostripe from re-opening your account or selling your data to third parties.
Step 2: disconnect your payment method from Videostripe
If Videostripe stored your credit card or debit card on file, ask your bank to revoke Videostripe's permission to charge your card. This is called a "standing instruction revocation" or "mandate cancellation." Log into your bank's app or website, navigate to "recurring payments" or "saved payment methods," find Videostripe, and select "remove" or "revoke." This prevents any future charges even if Videostripe attempts to re-bill you.
Step 3: monitor for ghost charges in the next 90 days
Check your bank statement every week for 90 days after cancellation. If any charge from Videostripe appears, immediately contact your bank and file a chargeback (dispute) claiming you cancelled and did not authorise the charge. Provide your bank with your cancellation email and Videostripe's refusal to refund as evidence. Most banks will reverse the charge within 10 business days and refund you automatically.
Videostripe cancellation checklist: your step-by-step verification
Use this checklist to confirm you have completed every step and are fully protected from re-billing and data misuse:
| Action | Completed | Date completed |
|---|---|---|
| Collected all billing emails and payment receipts | Yes / No | |
| Screenshotted account dashboard, terms, and pricing page | Yes / No | |
| Located Videostripe's support email address | Yes / No | |
| Sent formal written cancellation email with legal language | Yes / No | |
| Received written cancellation confirmation from Videostripe | Yes / No | |
| Requested refund (if within 14 days or mid-cycle) | Yes / No | |
| Requested data deletion under privacy law | Yes / No | |
| Revoked Videostripe's payment mandate via bank app | Yes / No | |
| Monitored bank statement for 30 days post-cancellation | Yes / No | |
| Received refund in bank account (if applicable) | Yes / No |
What to do if Videostripe refuses to cancel or refund
If Videostripe ignores your cancellation request or refuses to refund, the law provides clear remedies, and Yafee outlines the escalation path below.
Step 1: send a formal legal notice via registered post
Send a statutory notice to Videostripe's registered address (available via whois.net or the videostripe.com domain registration page) via India Post Registered with Acknowledgement. The letter should state: "You have received a cancellation request on [date]. You have failed to honour this request in breach of the Consumer Protection Act, 2019. Failure to confirm cancellation and process a refund of INR [amount] within 7 days will result in a formal complaint to the National Consumer Disputes Redressal Commission and a police complaint under Section 420 (cheating) of the Indian Penal Code if charges are made after cancellation. Send written confirmation of cancellation and refund status to [your address] within 7 days."
Keep the registered post receipt as proof of delivery. This notice often prompts an immediate response from companies that know they are in legal violation.
Step 2: file a complaint with the NCDRC or your state consumer authority
If Videostripe does not respond within 7 days of your registered notice, file a formal complaint with your state consumer authority or the National Consumer Disputes Redressal Commission (NCDRC). You can file online at ncdrc.nic.in or in person at your nearest state consumer authority office. Include:
- A clear statement of your claim: "Respondent charged my account without authorisation and refused to cancel or refund"
- Copies of your cancellation email and Videostripe's response (or lack thereof)
- Screenshots of your account and billing history
- Bank statements showing the disputed charges
- A copy of your registered notice
- Your calculation of damages: refund amount + interest at 8% per annum + compensation for mental anguish + punitive damages (typically INR 5,000 to INR 25,000 depending on severity)
The NCDRC or state authority will issue a notice to Videostripe requiring a response. In most cases, Videostripe settles the claim rather than fight it, because defending before the NCDRC is costly and the law is clearly in your favour.
Step 3: pursue a chargeback and RBI complaint if the NCDRC is slow
While your NCDRC complaint is pending (which can take 3 to 6 months), immediately contact your bank and file a chargeback (dispute claim) for all fraudulent Videostripe charges. Provide your bank with your cancellation email as evidence. Most banks will reverse the charge and credit you within 10 business days while they investigate.
Additionally, file a complaint with the Reserve Bank of India (RBI) Ombudsman at cms.rbi.org.in claiming that your bank failed to protect you from repeated unauthorised charges. The RBI has authority over banks and can compel them to refund you immediately if your bank is slow to act.
Comparing Videostripe to alternative video editing platforms
If you are cancelling Videostripe because its features fall short, consider these transparent alternatives with clearer cancellation policies:
| Platform | Trial period | Transparent pricing (INR) | Easy in-app cancellation | NCDRC complaint history |
|---|---|---|---|---|
| CapCut (ByteDance) | Unlimited free plan | Free or INR 599/year premium | Yes, in-app | Minimal complaints |
| Adobe Premiere Rush | 7 days | INR 649/month | Yes, in-app | Rare complaints |
| DaVinci Resolve | Unlimited free | Free or INR 19,900 (one-time) | N/A (desktop software) | No complaints |
| Canva Video | Free plan available | INR 119/month or INR 1,199/year | Yes, in-app | Minimal complaints |
| FilmoraGo | 7 days | INR 329/month | Yes, in-app | Minimal complaints |
CapCut offers the strongest combination of transparency, affordability, and easy cancellation. If you are frustrated with Videostripe's opaque billing, CapCut's unlimited free plan eliminates auto-renewal entirely, and its premium tier costs one-seventh of Videostripe's typical pricing with instant in-app cancellation.
Final checklist: ensure your cancellation is legally complete
Before considering your cancellation closed, verify you have completed every step below. Yafee has helped thousands of consumers cancel problematic subscriptions, and this checklist reflects the procedures that deliver the most reliable outcomes:
- You have sent a formal written cancellation email to Videostripe's support address
- You have received written confirmation of cancellation from Videostripe, including the cancellation date
- You have demanded a refund if you cancelled within 14 days or mid-cycle, with a pro-rata calculation if applicable
- You have requested deletion of your personal data under Indian privacy law
- You have revoked Videostripe's standing instruction to charge your bank account or card
- You have monitored your bank statement for 30 days post-cancellation to confirm no further charges appear
- You have documented all correspondence in a folder (email screenshots, registered post receipt, cancellation confirmation, bank statements)
- If refund has not appeared after 14 days, you have either filed a chargeback with your bank or submitted a complaint to the NCDRC
Cancellation of Videostripe is not a matter of chance or goodwill; it is a legal right protected by the Consumer Protection Act, 2019, the Information Technology Rules, 2021, and RBI guidelines. You are entitled to cancel, receive a refund, and have your data deleted. If Videostripe resists, escalate immediately. Yafee has helped thousands of Indian consumers cancel unwanted subscriptions and recover their money through exactly this procedure, and you now have the legal framework and step-by-step process to do the same with complete confidence.