How to cancel Corjl and stop recurring charges in india
What Corjl is and why you might want to cancel
Corjl is a browser-based design platform that allows you to upload, edit, and sell customizable products such as invitations, business cards, and templates without requiring desktop software. Sellers use Corjl to list unlimited editable designs and integrate them with marketplaces like Etsy, Shopify, and WooCommerce. Buyers use the platform to personalise and download purchased templates. If you have signed up for a paid subscription and now wish to stop recurring charges, Yafee has helped thousands of consumers in India understand their cancellation rights and reclaim control of their billing.
Who uses Corjl and what subscription plans cost
Corjl operates on a subscription model priced in USD but charged to your Indian payment method in Indian rupees (INR). Sellers typically pay monthly or annual subscriptions. The Start plan begins at approximately ₹1,079 per month, with higher tiers offering additional features and selling capacity. Buyers generally incur no recurring fees unless they hold an active seller account. If you have been charged repeatedly and wish to understand your options, the procedures outlined below will guide you through the exact cancellation process available to you.
Common reasons people cancel Corjl
You may want to cancel because you are no longer using the platform actively, you have discovered a more cost-effective alternative, your business priorities have changed, or you have simply overlooked an automatic renewal. Whatever your circumstance, Yafee recommends you take action immediately rather than allowing further charges to accumulate. The sooner you cancel, the sooner you halt unwanted expenses and regain control of your money.
Your consumer rights under indian law
This section explains the legal framework that protects you when cancelling digital subscriptions in India.
What the consumer protection act says about subscription cancellation
The Consumer Protection Act, 2019 (hereinafter "the Act") is the primary legislation governing digital services and subscriptions in India. The Act mandates that companies must disclose cancellation terms clearly and prominently before you subscribe. This means Corjl must inform you in plain language how to cancel, what fees (if any) apply, and whether refunds are available. If Corjl makes cancellation deliberately difficult, obscures the cancellation process, or refuses to honour your cancellation request, you have grounds to escalate your complaint.
Furthermore, the Reserve Bank of India (RBI) has issued specific guidelines requiring payment gateways and banks to allow easy cancellation of recurring transactions. Many cancellations fail not because Corjl blocks them, but because you cancel at the wrong point in the payment chain (for example, cancelling only within Corjl's dashboard without cancelling the mandate at your bank). Yafee advises you to cancel at both the service level and the payment level to ensure the charges stop completely.
Your legal position if Corjl refuses to cancel
If Corjl ignores your cancellation request, charges you after you have cancelled, or makes cancellation impossible, you have multiple legal remedies under Indian consumer law:
- File a complaint with your payment provider (credit card issuer, bank, or UPI app) and request a chargeback or reversal of the recurring mandate.
- Escalate to the Central Consumer Protection Authority (CCPA) if the service provider is based in India, or to your state's District Consumer Disputes Redressal Commission if the complaint value exceeds ₹1 crore.
- Demand written cancellation confirmation and all transaction records from Corjl. Retain these as evidence for any future dispute.
- Request a refund of charges incurred after your cancellation date, as the Act entitles you to recover amounts paid for services you did not receive.
Document every interaction with Corjl: email addresses, response dates, time stamps, and the names of support representatives. This evidence is critical if you need to file a formal complaint later.
Where to cancel Corjl based on how you subscribed
The method you use to cancel depends entirely on where and how you subscribed initially. Cancelling in the wrong place is the most common reason people believe cancellation has failed.
Cancel directly through corjl's website dashboard
If you subscribed directly on corjl.com using your own payment method linked to your bank or card, follow these steps to cancel within your account.
- Sign into your Corjl account using your registered email address and password.
- Navigate to corjl.com in your web browser.
- Click the "Log in" button in the top right corner.
- Enter the email address and password associated with your account.
- Locate your billing and account settings section.
- Look for "Account Settings," "Billing," or "Subscription" in the main menu or dashboard sidebar.
- Some accounts display this under a user profile icon in the top right corner.
- Find your current subscription plan and select the cancellation option.
- You should see your active plan listed with details such as renewal date and amount.
- Click "Cancel Subscription," "Cancel Plan," or similar wording next to your plan.
- Confirm your cancellation and note any information displayed about your final billing date.
- Corjl may ask you why you are leaving. This is optional to answer.
- A confirmation message should appear on screen and in your email inbox.
- Save and screenshot the cancellation confirmation.
- Take a screenshot of the on-screen confirmation message showing the date and time.
- Retain the confirmation email Corjl sends to you. Store it in a safe folder.
In accordance with RBI guidelines, your access to Corjl should cease on the date your subscription ends. However, you must also cancel the recurring payment mandate at your bank or card issuer to prevent future charges. See the section below on cancelling your payment mandate.
Cancel your recurring payment mandate at your bank or payment provider
Even after you cancel within Corjl's dashboard, the payment mandate remains active at your bank unless you explicitly revoke it. This is the critical second step that many people miss.
- Log into your bank's mobile app or online banking portal.
- Use the app or website you normally use to check your balance and make payments.
- If you are unsure how to log in, call your bank's customer service number on the back of your card.
- Navigate to the "Recurring Payments," "Standing Instructions," "Mandates," or "Subscriptions" section.
- On most Indian bank apps, this is under "Payments" or "Services."
- The exact name varies by bank; common terms are "Auto Pay," "E-mandates," or "Bill Pay."
- Find the recurring payment or mandate linked to Corjl.
- Look for payments to Corjl or to the payment processor Corjl uses (such as Razorpay or PayU).
- Verify the amount (approximately ₹1,079 or your subscription amount) and the merchant name.
- Select the mandate and choose the option to "Revoke," "Cancel," or "Stop" it.
- Click the mandate entry and select "Cancel Mandate" or "Stop Payment."
- Confirm the cancellation when prompted.
- Wait for confirmation and keep a screenshot or reference number.
- Your bank should display a confirmation message with a transaction or reference ID.
- Note the date and take a screenshot for your records.
Yafee emphasizes that cancelling both your Corjl account and your payment mandate at your bank ensures that no further charges occur. If you receive a charge after you have revoked the mandate, your bank is required by RBI guidelines to reverse it immediately, and you can file a complaint with the RBI Ombudsman if the bank refuses.
Cancel if you subscribed through a third-party marketplace
If you subscribed to Corjl through Etsy, Shopify, WooCommerce, or another marketplace, you must cancel through that marketplace, not directly on Corjl's website.
- Log into your marketplace account (Etsy, Shopify, WooCommerce, etc.).
- Go to the website or app where you initially purchased the Corjl subscription.
- Sign in using your registered email and password.
- Navigate to your account or billing section within the marketplace.
- Look for "My Account," "Subscriptions," "Apps," or "Billing."
- Most marketplaces display this under your account menu.
- Locate the Corjl subscription or app listing.
- You should see a list of active subscriptions or installed apps.
- Find the entry for Corjl or the specific plan name.
- Select the cancellation or removal option for Corjl.
- Click "Uninstall," "Cancel Subscription," "Remove App," or "Disable."
- Confirm the action when the marketplace prompts you.
- Confirm the cancellation and save your reference details.
- The marketplace should send you a cancellation confirmation email.
- Keep this email and any reference numbers provided.
- Cancel the payment mandate at your bank as well.
- Even though you cancelled through the marketplace, the recurring mandate may still exist at your bank.
- Follow the steps in the section above to revoke the mandate in your banking app.
The marketplace, not Corjl, manages your subscription if you signed up through that channel. Corjl cannot cancel a subscription billed through a third party. Consequently, you must communicate with the marketplace's support team if charges continue after you have cancelled through their interface.
Corjl subscription plans and pricing in india
Understanding what you are paying for helps you decide whether to cancel or upgrade.
| Plan name |
Approximate monthly cost (INR) |
Approximate annual cost (INR) |
Key features |
| Start |
₹1,079 |
₹10,790 |
Basic design editing, 1 product, limited uploads |
| Professional |
₹2,599 |
₹25,990 |
Multiple products, unlimited uploads, advanced editing |
| Business |
₹5,199 |
₹51,990 |
Priority support, team collaboration, API access |
| Enterprise |
Custom pricing |
Custom pricing |
Dedicated account manager, custom integrations |
All prices are quoted in USD on Corjl's website and converted to INR at the current exchange rate when charged to your Indian payment method. Exchange rate fluctuations may cause the rupee amount to vary slightly month to month. If you are no longer using the features your plan includes, cancelling allows you to avoid these recurring costs.
What happens after you cancel Corjl
Knowing what to expect after you cancel helps you avoid confusion and ensures you take the right follow-up steps.
Access and data after cancellation
Once your subscription ends, your access to Corjl's editing tools ceases. Any designs you have created remain stored in your account for a limited period (typically 30 to 90 days), allowing you to download or export them before they are deleted. Check Corjl's cancellation policy or contact their support team to confirm the exact retention period and whether you can request a full data export before your access is revoked. Download all designs and files you wish to keep before your subscription end date.
Refunds and credit
Corjl generally does not offer refunds for the unused portion of a subscription if you cancel mid-month or mid-year. However, you are entitled to a refund under the Consumer Protection Act if Corjl does not provide the service as promised or if you can demonstrate that the service was defective. If you paid annually and are cancelling early due to a service fault, you have grounds to request a pro-rata refund. Yafee advises you to state your refund request clearly in writing to Corjl's support team and retain all evidence of your claim.
Confirmation of cancellation
Within 24 to 48 hours of cancelling, you should receive a confirmation email from Corjl and from your bank (confirming mandate cancellation). If you do not receive either confirmation, send a follow-up email to Corjl's support team asking for written confirmation of your cancellation date and reference number. This written record protects you if a charge appears on your account later.
Common mistakes when cancelling Corjl
Most cancellation issues are avoidable if you know what to watch for. You are not alone if you have made one of these mistakes before.
Cancelling only through Corjl without cancelling the payment mandate
This is the single most common reason people continue to be charged after cancelling. Cancelling within Corjl's dashboard stops the service but does not automatically stop the recurring payment at your bank. The mandate-your authorization for the bank to debit your account-remains active unless you revoke it explicitly. Always cancel at both points: within Corjl's account settings and in your bank's mandate management section.
Cancelling at the wrong level if you subscribed through a marketplace
If you subscribed via Etsy or Shopify, cancelling directly on Corjl's website has no effect. You must cancel through the marketplace where you subscribed. Corjl has no authority to cancel subscriptions billed by a third party. Verify where you signed up before attempting cancellation, and contact the correct platform's support team if you are unsure.
Not saving cancellation confirmation
If a charge appears on your account after you cancel, you will need proof that you cancelled on a specific date. Screenshots and confirmation emails are admissible as evidence in consumer disputes. Without them, you have no record, and your claim becomes harder to prove. Save every confirmation message, screenshot, and email reference number.
Missing the final billing date
Cancellation does not take effect immediately on the day you request it. Corjl typically honors your subscription through the end of your current billing cycle (monthly or annual). If your next renewal is on the 15th of the month and you cancel on the 10th, you will be charged once more on the 15th. Verify the exact date your subscription ends before assuming charges have stopped.
How to escalate if Corjl continues charging you
If you have cancelled and Corjl charges you again, escalate your complaint through the correct legal channels.
Step 1: contact your bank or payment provider immediately
- Call your bank's customer service number on the back of your debit or credit card.
- Inform them that you have cancelled the Corjl subscription but continue to receive charges.
- Request a chargeback or reversal of all charges incurred after your cancellation date.
- Provide them with your cancellation confirmation email or screenshot as proof.
- Ask for a written confirmation of the chargeback request and a reference number.
In accordance with RBI guidelines, your bank is required to investigate and reverse unauthorized charges within 7 to 10 business days. Keep detailed notes of the date, time, and representative name for each call.
Step 2: file a complaint with the central consumer protection authority
If your bank refuses to reverse the charges or if Corjl continues billing you despite the reversal, file a formal complaint with the Central Consumer Protection Authority (CCPA). Yafee recommends you compile the following evidence before filing:
- A copy of your cancellation confirmation from Corjl.
- Copies of all bank statements showing charges after your cancellation date.
- Screenshots of your Corjl account settings showing cancellation.
- All email correspondence between you and Corjl's support team.
- A written statement explaining why you believe Corjl has treated you unfairly.
You can file a complaint online at ccpa.gov.in or contact your state's District Consumer Disputes Redressal Commission. The CCPA can award compensation for damages and may impose penalties on Corjl for unfair business practices.
Reviews and user experience with Corjl
Corjl maintains a rating of approximately 4.5 out of 5 stars on most review platforms, indicating that the majority of users find value in the platform. Common praise includes the intuitive design editor and seamless marketplace integration. Conversely, some users report difficulty cancelling subscriptions or receiving charges after cancellation-issues that underscore the importance of following the cancellation steps outlined in this guide carefully and thoroughly.
If you have had a negative experience with Corjl's billing or cancellation process, Yafee encourages you to share your feedback in consumer review forums and on the CCPA's public complaint portal. Your experience helps other consumers make informed decisions and creates accountability for the service provider.
Summary: key steps to cancel Corjl safely
| Action |
Where to do it |
Timeframe |
Priority |
| Cancel subscription in your Corjl account |
corjl.com account settings |
Immediate |
Critical |
| Revoke payment mandate at your bank |
Your bank's mobile app or online portal |
Same day |
Critical |
| Save cancellation confirmation |
Your email and device storage |
Immediate |
Critical |
| Download any designs before access ends |
Corjl account |
Before subscription end date |
High |
| Monitor your bank statements |
Your bank app |
30 days post-cancellation |
High |
| File chargeback if charged again |
Your bank's customer service |
Within 90 days of unauthorized charge |
If needed |
If you need to contact Corjl directly to discuss your cancellation, confirm the correct support channel through their website. Corjl typically provides support via email and an in-app messaging system. Retain all correspondence with Corjl for your records, as this communication forms the basis of any future dispute resolution.
For escalation within India, contact the Central Consumer Protection Authority at ccpa.gov.in or your state's District Consumer Disputes Redressal Commission. You may also file a complaint with the RBI Ombudsman if your bank fails to reverse unauthorized charges.
Yafee has helped thousands of consumers in India cancel unwanted subscriptions, reclaim overcharged funds, and navigate the legal framework governing digital services. Whether you are cancelling Corjl due to cost, lack of use, or service issues, the procedures and legal protections outlined in this guide ensure you cancel correctly and safely. Take action today, retain all evidence, and do not hesitate to escalate to the authorities if Corjl refuses to honor your cancellation.