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Frequently asked questions
Cancel Cite This For Me: Step-by-Step Guide
How to cancel Cite This For Me in india and protect your subscription rights
What Cite This For Me does and who uses it
Cite This For Me is an online citation management tool that generates academic references in APA, MLA, Chicago and Harvard styles. Whether you are writing an essay, dissertation or research paper, this service automates bibliography formatting so you focus on content rather than citation mechanics.
The platform operates on a freemium model. You access basic citation generation for free, but unlock advanced features through a paid subscription-unlimited saving, cross-device syncing and citation storage among them. Students, researchers and professionals across India use Cite This For Me for rapid reference formatting and library management.
At Yafee, we recognise that subscription tools can feel essential one month and redundant the next. If you have decided Cite This For Me no longer fits your workflow, this guide walks you through every cancellation method, your consumer rights under Indian law and what happens after you cancel.
How Cite This For Me connects to the chegg ecosystem
Cite This For Me is owned and operated by Chegg, a global education technology company. Your account, billing and support all connect through Chegg's infrastructure. Understanding this relationship matters because it affects where you cancel and how you direct support requests.
Why you might cancel Cite This For Me
You might cancel because you have finished your coursework, switched to a different citation tool, found a free alternative that meets your needs or simply do not use it frequently enough to justify the monthly charge. Whatever your reason, cancelling promptly stops recurring charges and returns control of your digital subscriptions to you.
Pricing and subscription plans for Cite This For Me in india
Your subscription cost depends on where you purchased it and how you are charged. Yafee strongly encourages you to verify your exact charge before you begin cancellation, because this information is essential for refund claims and disputes.
| Subscription type | Price (approximate) | Billing cycle | Where you cancel |
|---|---|---|---|
| Web subscription (direct) | ₹499 plus GST (18 percent) | Monthly or annual | Cite This For Me account settings or email support |
| Apple App Store (iOS) | ₹199-₹499 (varies by region) | Monthly | iOS Settings on your Apple device |
| Google Play Store (Android) | ₹199-₹499 (varies by region) | Monthly | Google Play Store app on your device |
| Educational institution bundle | Included with library access | Annual (via institution) | Contact your library or education provider |
Local pricing on app stores may differ from the web price because Apple and Google apply regional conversion rates and processing fees. Always check your most recent payment receipt to confirm your exact charge.
GST treatment for digital subscriptions in india
Digital subscription services in India are subject to GST at 18 percent. Your final invoice should itemise the base price and GST separately. If your charges do not break down this way, keep all records for a potential dispute with the service provider or with the relevant tax authority.
Your consumer rights under indian law
You have legal protections when you purchase digital services in India, designed to prevent unfair terms and ensure you can obtain legitimate refunds.
Consumer protection act 2019 coverage
The Consumer Protection Act, 2019 explicitly covers digital products and subscription services. Under this law, you have the right to cancel within 7 days of purchase for a full refund if you have not downloaded or used the service. After 7 days, cancellation rights depend on the service provider's stated refund policy and whether the service is defective or misrepresented.
Furthermore, the Act requires service providers to display all terms, conditions and pricing clearly before you make payment. If Cite This For Me failed to disclose its auto-renewal terms or charged you without clear consent, you have grounds for a refund claim.
Your legal position when cancelling Cite This For Me
In accordance with the Consumer Protection Act, 2019, you are entitled to cancel at any time. Cite This For Me must honour your cancellation request within 5-7 business days and cease charging your payment method immediately. If the company refuses to cancel, withholds a refund you are entitled to, or continues to charge you after cancellation, you can escalate your complaint to the District Consumer Disputes Redressal Commission in your state or file a formal complaint with the Central Consumer Protection Authority (CCPA) in New Delhi.
Why yafee recommends knowing your rights before cancelling
Many Indian consumers do not realise they have the power to dispute unauthorised charges or demand refunds for defective services. By knowing your legal position before you contact Cite This For Me, you strengthen your negotiating position and avoid accepting unfair rejection of your cancellation request.
How to cancel Cite This For Me on web (direct subscription)
If you subscribed directly on Cite This For Me's website, follow these steps to cancel your account and stop recurring charges.
Step 1: log in to your Cite This For Me account
- Open a web browser and navigate to Cite This For Me's website
- Enter your email address and password to log in
- If you have forgotten your password, click "Forgot password" and reset it via email
Step 2: access your account settings
- Look for a menu icon (three horizontal lines) or your profile name in the top right corner
- Click on "Settings" or "Account settings"
- Select "Billing" or "Subscription" from the submenu
Step 3: locate your active subscription
- In the billing section, you will see your active subscription plan and the date of your next charge
- Note your subscription ID (a unique reference number for your account)
Step 4: initiate cancellation
- Click "Cancel subscription" or "End plan"
- Cite This For Me may ask why you are cancelling; select a reason or enter a comment
- Confirm your cancellation request when prompted
Step 5: verify cancellation and collect proof
- Cite This For Me will send a confirmation email to your registered address within 24 hours
- Take a screenshot of the cancellation confirmation on the website
- Download and save the confirmation email; this is your proof of cancellation
- Check your payment method (credit card or bank account) to confirm charges have stopped
How to cancel Cite This For Me on iOS (Apple app store)
If you subscribed via Apple's App Store on an iPhone or iPad, cancel directly through your iOS Settings to prevent future charges.
Step 1: open your device settings
- On your iPhone or iPad, tap "Settings"
- Tap your name at the top of the screen (your Apple ID profile)
- Select "Subscriptions"
Step 2: find Cite This For Me
- Scroll through your active subscriptions and locate "Cite This For Me"
- If you do not see it, check your purchase history or contact Apple Support
- Tap on the Cite This For Me entry
Step 3: cancel the subscription
- Tap "Cancel subscription" or "Edit"
- Select "Confirm cancellation" when prompted
- iOS will show your cancellation end date (when your access expires)
Step 4: confirm cancellation
- Take a screenshot of the cancellation confirmation screen
- Check your email for a cancellation receipt from Apple
- Verify that Cite This For Me no longer appears in your active subscriptions list
How to cancel Cite This For Me on android (Google play store)
If you subscribed via Google Play Store, use the Google Play app on your device to cancel your subscription and stop recurring charges.
Step 1: open the google play store app
- On your Android device, open the Google Play Store app
- Tap your profile icon in the top right corner
- Select "Manage subscriptions" or "Payments and subscriptions"
Step 2: find Cite This For Me
- Scroll down and tap "Manage all subscriptions"
- Locate "Cite This For Me" in your active subscriptions
- Tap on it
Step 3: cancel the subscription
- Tap "Cancel subscription"
- Select your cancellation reason from the list
- Confirm your cancellation when prompted
Step 4: collect your cancellation proof
- Take a screenshot showing the cancellation confirmation
- Check your email for a cancellation receipt from Google
- Verify that Cite This For Me no longer appears in your active subscriptions
How to cancel a Cite This For Me subscription through email
If you experience technical issues with the web portal or app, you can request cancellation by email directly to Cite This For Me's support team.
Step 1: prepare your cancellation request
- Gather your account email address and subscription ID (visible in your billing section)
- Note the date of your last or next charge
- Write a clear, concise email requesting immediate cancellation
Step 2: draft your email
- Subject: "Cancellation request for [your email address]"
- Body: Include your full name, account email, subscription ID and request date. For example: "I request immediate cancellation of my Cite This For Me subscription. My account email is [your email]. Please confirm cancellation within 24 hours and stop all future charges."
Step 3: send to Cite This For Me support
- Send your email to Cite This For Me's support address (typically [email protected] or via their contact form on the website)
- Send a copy to yourself or use email read receipts to confirm delivery
- Keep the email in your inbox for reference
Step 4: follow up and verify
- Wait 24-48 hours for a response
- If Cite This For Me does not respond, contact support again with a reference to your first email
- Check your payment method to confirm charges have stopped within 5-7 business days
- If charges continue, escalate your complaint to the CCPA (discussed in the refund section)
Refunds and what to do if Cite This For Me refuses to cancel
Yafee recognises that some users face resistance when requesting cancellation; knowing your refund rights and escalation options ensures you recover your money.
Your refund eligibility under the consumer protection act
You are eligible for a full refund in the following scenarios under the Consumer Protection Act, 2019:
- You cancel within 7 days of your first charge and have not downloaded or used the service in full
- Cite This For Me failed to disclose auto-renewal terms before charging you
- You were charged without your explicit consent (e.g. after a free trial ended without clear notification)
- The service is defective, does not function as advertised or is inaccessible in your region
- You cancel after 7 days if the service provider has not honoured your previous cancellation request
Step 1: request a refund in writing
- Send a formal refund request email to [email protected]
- Include your subscription ID, the charge date, the amount charged and the reason for your refund claim
- State that you are invoking your rights under the Consumer Protection Act, 2019
- Request a response within 10 days
Step 2: escalate to the payment gateway or bank
- If Cite This For Me refuses your refund within 10 days, contact your bank or credit card provider
- Request a chargeback or reversal of the charge
- Provide your cancellation request email, Cite This For Me's refusal (if any) and your proof of cancellation
- Your bank will investigate and typically refund the charge within 30-45 days
Step 3: file a complaint with the central consumer protection authority
- If you do not receive a refund from your bank or Cite This For Me, file a formal complaint with the CCPA
- Visit the CCPA website (ccpa.gov.in) and click "File a Complaint"
- Complete the online form with your name, contact details, subscription details and the reason for your complaint
- Attach copies of your cancellation request, payment receipt and any response from Cite This For Me
- Pay the prescribed filing fee (typically ₹100-₹500 depending on the claim amount)
- The CCPA will investigate and issue a binding order, typically within 30-60 days
Step 4: approach the district consumer disputes redressal commission
- If the CCPA process does not resolve your case, you can file a separate complaint with your state's District Consumer Disputes Redressal Commission
- Locate your district commission at the website of your state's Consumer Protection Authority
- File a written complaint with all supporting documents
- You may be called for a hearing; bring copies of all evidence
- The Commission has the authority to award compensation in addition to your refund
What happens after you cancel Cite This For Me
Cancellation does not happen instantly; understanding the timeline prevents confusion and helps you spot unauthorised charges.
Immediately after cancellation
Once you confirm cancellation, Cite This For Me will stop processing new charges. However, you retain access to your account and saved citations until the end of your current billing cycle. For example, if you cancel on 15th of the month and you are billed on the 1st of each month, you keep access until the end of that month.
Within 24-48 hours
Cite This For Me will send a cancellation confirmation email. Check this email for your cancellation date and your access expiry date. If you do not receive a confirmation within 48 hours, contact support again with your cancellation request details.
Within 5-7 business days
Check your payment method to verify that Cite This For Me has stopped charging you. If a new charge appears after your cancellation, immediately contact your bank and file a chargeback claim.
After access expires
Once your subscription period ends, you will no longer be able to access premium features. You can still use the free version of Cite This For Me to generate basic citations. Your saved citations and account data remain stored in Cite This For Me's system indefinitely; you can request deletion of your personal data in accordance with the Digital Personal Data Protection Act, 2023 by contacting support.
Common mistakes when cancelling Cite This For Me
Cancellation is straightforward, but mistakes can delay the process or leave you vulnerable to continued charges; Yafee has identified the most common pitfalls and how to avoid them.
Mistake 1: cancelling only the app without cancelling the subscription
Deleting the Cite This For Me app from your phone does not cancel your subscription. Cite This For Me will continue to charge your payment method every month. Always cancel the subscription itself using the methods above; deleting the app is optional after cancellation.
Mistake 2: not saving your cancellation confirmation
If a dispute arises later, you will need proof that you cancelled. Take screenshots of the cancellation confirmation screen and save the confirmation email for at least one year. This protects you if Cite This For Me claims you never cancelled.
Mistake 3: forgetting to check for multiple subscriptions
If you subscribed via both the web and via an app, you have two separate subscriptions. Cancelling one does not cancel the other. Check all three platforms (web, iOS and Android) to ensure you cancel every active subscription linked to your email address.
Mistake 4: assuming cancellation is complete without verifying payment stops
Cancellation confirmation does not guarantee that charges will stop immediately. Verify that Cite This For Me does not charge you in the next 5-7 days. If an unexpected charge appears, contact your bank at once and request a chargeback.
Mistake 5: not meeting the 7-day refund window
If you want a full refund, cancel within 7 days of your first charge. After 7 days, obtaining a refund becomes harder and requires demonstrating a breach of the Consumer Protection Act. Mark your calendar on the day you subscribe so you do not miss this window.
Should you keep or cancel Cite This For Me? a comparison
Yafee recognises that some users have legitimate reasons to keep their subscription; this table helps you decide whether cancellation is right for you.
| Reason | Keep your subscription | Cancel your subscription |
|---|---|---|
| Frequency of use | You cite more than 10 sources per month or manage ongoing research | You cite fewer than 5 sources per month or cite sporadically |
| Cost sensitivity | Your institution reimburses your subscription fees or your budget allows it | You pay from personal funds and the fee strains your budget |
| Citation style requirements | Your courses require multiple citation styles and Cite This For Me covers all of them | You only use one or two styles and can use a free alternative |
| Available alternatives | You prefer Cite This For Me's interface or you have integration with your library | You have found a free tool (Zotero, Mendeley free, or your library's citation tool) that meets your needs |
Key steps to cancel Cite This For Me: a checklist
Use this checklist to track your cancellation process and ensure you do not miss any critical steps.
- [ ] Note your subscription details: Account email, subscription ID, platform (web, iOS or Android), charge date and amount
- [ ] Confirm your legal right to refund: Did you cancel within 7 days? Was auto-renewal disclosed clearly? Were you charged without explicit consent?
- [ ] Cancel on the correct platform: Web account settings, iOS Settings or Google Play Store-whichever applies
- [ ] Collect cancellation proof: Take screenshots and save all confirmation emails
- [ ] Verify cancellation within 5-7 days: Check that your payment method has not been charged
- [ ] Request refund if eligible: Send a formal request to [email protected] if you meet refund criteria
- [ ] Escalate if necessary: Contact your bank or the CCPA if Cite This For Me refuses your refund or cancellation
- [ ] Archive all records: Keep screenshots, emails and receipts for at least one year
Contact Cite This For Me for support or complaints
If you need to escalate your cancellation or dispute a charge, Yafee recommends using the contact channels below.
| Issue type | Contact method | Response time |
|---|---|---|
| Cancellation request (technical issue) | Email: [email protected] | 24-48 hours |
| Refund dispute | Email with subject "Refund request" + CCPA complaint | 10 business days (email); 30-60 days (CCPA) |
| Account access issue | In-app support chat (if accessible) or [email protected] | 24 hours |
| Unauthorised charge after cancellation | Your bank's chargeback team + CCPA complaint | 30-45 days (bank); 30-60 days (CCPA) |
Cite This For me's parent company contact details
Cite This For Me is operated by Chegg, Inc., headquartered in the United States. For escalated complaints, you can contact Chegg's legal department at:
- Email: [email protected] (copied from Cite This For Me support)
- Mailing address: Chegg, Inc., 3990 Freedom Circle, Santa Clara, CA 95054, USA
- Complaint escalation (India): File a complaint with the Central Consumer Protection Authority (CCPA), 5th Floor, East Block-VIII, R.K. Puram, Sector 1, New Delhi 110066, or online at ccpa.gov.in
Why yafee helps you protect your subscription rights
Cancelling a digital subscription should be as easy as signing up, yet many companies make it intentionally difficult. At Yafee, we believe you deserve clear, legally grounded guidance to cancel any service on your own terms. Yafee has helped thousands of consumers cancel unwanted subscriptions, recover unauthorised charges and navigate refund disputes under Indian consumer law.
This guide is rooted in the Consumer Protection Act, 2019 and the Digital Personal Data Protection Act, 2023-the legal frameworks that protect your rights. Whether you are cancelling Cite This For Me because you no longer need it or because the company failed to honour your cancellation request, Yafee equips you with the steps, legal references and escalation routes you need to succeed.
Keep this guide for reference, and if you encounter resistance, rely on your legal position: the Consumer Protection Act guarantees your right to cancel and obtain a refund when warranted. Yafee encourages you to assert those rights confidently.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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