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Frequently asked questions
Cancel Beacons: The Right Way
How to cancel Beacons in india and protect your creator rights
Understanding Beacons and why creators choose to leave
Beacons is a software-as-a-service platform that centralizes creator workflows: link-in-bio landing pages, media kits, email management, commerce tools and AI-powered content generation all operate from one dashboard. Creators and small business owners in India subscribe to Beacons to monetize audiences, manage subscriber payments and scale their digital presence without technical expertise.
Nevertheless, your needs change. You may have found a competing platform better suited to your audience, encountered billing disputes, or simply determined the service no longer delivers value for your investment. Yafee exists to guide you through cancellation with precision and confidence, ensuring you understand your consumer rights under Indian law and execute each cancellation step without friction.
Beacons features across subscription tiers
The Free plan provides unlimited link-in-bio pages, 30 daily AI credits, basic email sends and a media kit template. Creator and Creator Plus tiers unlock custom domains, expanded AI credits, transaction-fee reductions and membership functionality. Creator Max, the enterprise option, includes white-glove onboarding, Google Workspace integration and priority support-designed for teams scaling rapidly.
Who uses Beacons and when cancellation becomes necessary
Solo content creators, influencers, podcasters and digital product sellers rely on Beacons. Cancellation typically arises when you discover feature gaps, prefer alternative platforms, experience poor customer support, or no longer justify the monthly expense against revenue generated. Yafee's cancellation framework addresses all these scenarios.
Beacons pricing in india: transparent costs and what you pay monthly
Beacons bills monthly subscriptions in USD on its web platform, with conversion to Indian Rupees occurring at your payment processor's current exchange rate (approximately ₹83 per USD, though this varies daily). If you subscribed via Apple App Store or Google Play, Apple and Google manage all billing transactions independently of Beacons. The following table reflects approximate INR equivalents based on current exchange rates; your actual charge will differ based on GST applicability, payment method and timing.
| Plan | Monthly cost (INR, approx.) | Best for | Key features |
|---|---|---|---|
| Free | ₹0 | Testing the platform | Unlimited link pages, 30 AI credits daily, 50 email sends, 9% transaction fee |
| Creator | ₹830 | Solo creators monetizing | Custom domain, 300 AI credits daily, 500 email sends, 9% seller fees |
| Creator Plus | ₹2,490 | Growing audiences | 0% transaction fees, unlimited AI and email, memberships, BNPL tools |
| Creator Max | ₹7,470 | Teams and enterprises | All Plus features, Google Workspace, NFC cards, white-glove support |
Hidden costs and billing mechanics you should know
Beacons charges a transaction fee (0% on Creator Plus and above, 9% on Free and Creator tiers) on every sale you process through their platform. Email-sending limits reset monthly; exceeding your plan's allowance may trigger overage charges unless you upgrade. If you subscribed on iOS or Android, Apple and Google impose their own processing fees on top of Beacons' pricing. Retain all payment receipts and billing emails; you will need these when disputing charges or requesting refunds through consumer protection authorities.
Your legal position: consumer rights under indian law
When you cancel Beacons, your rights are protected by the Consumer Protection Act, 2019, which governs all service contracts in India, including digital subscriptions. Yafee advises you to understand these protections before initiating cancellation.
Statutory rights under the consumer protection act, 2019
The Consumer Protection Act, 2019 grants you the right to cancel any subscription service within a prescribed period if the service fails to meet the terms promised, or if the provider breaches its contractual obligations. You have the right to demand a refund of all charges paid if Beacons does not deliver the features, support or uptime it advertises. Furthermore, you possess the right to transparent billing: Beacons must disclose all charges, cancellation terms and refund policies clearly before you subscribe. Consequently, any hidden fees, misleading pricing or obscured cancellation mechanisms violate the Act.
In accordance with Section 2(7) of the Consumer Protection Act, a "consumer" includes anyone who purchases or avails of services by paid subscription. You are a consumer. Beacons is a service provider. This relationship is enforceable by law.
Refund eligibility and cancellation terms
Refunds for unused service portions depend on Beacons' published terms and the circumstances of your cancellation. If Beacons' service was unavailable for significant periods, delivered features did not match the advertised specification, or billing errors occurred, you have grounds to claim a full or partial refund. The Consumer Protection Act requires service providers to honor refunds for non-delivery within 5-7 business days of approval. If Beacons denies your refund claim without cause, you may escalate the complaint to your State Consumer Protection Authority.
Methods to cancel Beacons: where you subscribed matters
Your subscription location-Beacons website, Apple App Store or Google Play-determines which cancellation method you must follow. Each route is distinct and requires different steps.
Cancellation paths available to you
If you subscribed directly on Beacons.ai via web browser (desktop or mobile), you cancel through your Beacons account settings. If you subscribed via Apple App Store on an iPhone or iPad, Apple manages your subscription: you cancel in iOS Settings. If you subscribed via Google Play on an Android device, Google Play manages the subscription: you cancel in the Google Play app or web settings. Yafee recommends verifying which payment source is linked to your Beacons account before attempting cancellation.
How to cancel Beacons on the web (desktop and mobile browser)
Cancelling your Beacons web subscription takes approximately 3-5 minutes and can be completed from any device with internet access.
Step 1: log in to your Beacons account
- Open your web browser and navigate to Beacons.ai or your saved Beacons login link.
- Enter your registered email address and password.
- If you have forgotten your password, click the "Forgot password?" link and follow the email recovery process before proceeding.
- Complete any two-factor authentication prompts if enabled on your account.
Step 2: navigate to billing and subscription settings
- Once logged in, locate the settings menu (typically a gear icon or "Account" option in the top-right corner of your dashboard).
- Click "Settings" or "Account settings."
- In the left sidebar menu, select "Billing" or "Subscriptions" (do not click "Payment methods"-that section only manages cards, not subscriptions).
Step 3: identify and manage your active subscription
- You will see your current active subscription displayed (e.g., "Creator Plus - ₹2,490/month").
- Click the button labeled "Manage subscription," "Edit," or "Cancel subscription" (exact wording varies).
- Review the subscription details to confirm the plan, renewal date and amount.
Step 4: confirm your cancellation
- Click "Cancel subscription" or "Proceed to cancellation."
- Beacons may display a retention offer, survey, or discount code-you may safely ignore these if your decision is final.
- Confirm the cancellation by clicking "Yes, cancel" or "Confirm cancellation" on the final prompt.
Step 5: verify cancellation and save your confirmation
- Beacons will display a confirmation message on screen, typically stating "Your subscription has been cancelled" and providing a cancellation date.
- Take a screenshot or note the cancellation confirmation number if provided.
- Check your registered email address for a cancellation confirmation email from Beacons (it may take 5-10 minutes to arrive).
- Save this email in a dedicated folder for your records.
How to cancel Beacons on apple app store (iPhone and iPad)
If you subscribed to Beacons via the Apple App Store, Apple handles all billing and you must cancel through iOS settings, not through the Beacons app itself.
Step 1: open iOS settings on your apple device
- On your iPhone or iPad, open the Settings app (gear icon on your home screen).
- Tap your Apple ID name at the top of the Settings menu.
- Select "Subscriptions."
Step 2: locate your Beacons subscription
- In the Subscriptions list, find "Beacons" (it may be displayed as "Beacons" or the subscription plan name).
- If you have multiple subscriptions, scroll down to locate it.
Step 3: cancel the subscription
- Tap on the Beacons subscription entry.
- Click "Cancel subscription" or "Edit subscription."
- Tap "Cancel" when prompted to confirm.
Step 4: confirm cancellation on apple's confirmation screen
- iOS will display a message confirming your subscription has been cancelled.
- Your access will end at the end of your current billing cycle; you will not be charged again.
- Apple will send a cancellation confirmation email to your Apple ID email address within minutes.
How to cancel Beacons on google play (Android devices)
Android subscriptions to Beacons are managed through Google Play; you do not cancel within the Beacons app.
Step 1: open the google play app on your android device
- Tap the Google Play Store icon on your Android phone or tablet.
- Tap your profile icon in the top-right corner.
- Select "Payments and subscriptions" or "Manage subscriptions."
Step 2: find your Beacons subscription in google play
- Tap "Subscriptions."
- Locate and tap "Beacons" from the list of active subscriptions.
Step 3: initiate cancellation
- Tap "Cancel subscription."
- Review the cancellation notice (Google will inform you of your access end date).
Step 4: confirm your decision
- Tap "Yes, cancel" when prompted.
- Google Play will display a final confirmation and send a cancellation email to your Google account email address.
What happens after you cancel: your access and data
Cancellation is not instantaneous; understanding the post-cancellation timeline protects you from unexpected interruptions.
Your access period after cancellation
When you cancel a Beacons subscription, your current billing cycle continues until its end date. For example, if you subscribed on the 1st of the month and cancel on the 15th, you retain full platform access through the end of that month. You will not be charged again after that date. Your access terminates automatically on the renewal date; Beacons will not send a reminder. Consequently, plan any final exports, downloads or data migration before this date arrives.
Data retention and what Beacons keeps
Beacons' terms typically allow the platform to retain your account data for 30-90 days after cancellation. In accordance with the Consumer Protection Act, 2019, you have the right to request permanent deletion of your personal data. Contact Beacons' support team with a formal written request (email is sufficient) stating "I request permanent deletion of all my personal data in accordance with my consumer rights under the Consumer Protection Act, 2019." Beacons must comply or provide documented grounds for refusal within 30 days.
Export your content before access ends
Before your access expires, download or export all media, links, email lists and sales data created on Beacons. Most accounts allow you to export content via the dashboard or through customer support. Request an export immediately after cancellation; do not wait until the access end date.
Refunds: what you can claim and how to pursue them
Your refund eligibility depends on your cancellation reason and the timing within your billing cycle.
Grounds for refund claims
You have a legitimate claim for a full or partial refund if: Beacons failed to deliver promised features during your subscription period; the platform experienced unplanned downtime exceeding 8 consecutive hours; billing occurred without authorization; you were charged duplicate amounts; or Beacons' service failed to match the advertised specification. You do not have grounds for refund simply because you changed your mind-however, the Consumer Protection Act, 2019 grants you a 7-day "cooling-off period" if the service was advertised with misleading claims.
Step-by-step refund request process
- Gather all evidence: payment receipts, billing emails, screenshots of service failures, support tickets and timelines of issues.
- Draft a formal written request to Beacons' billing support, clearly stating your refund grounds and the amount claimed (in INR).
- Send the request to Beacons' official support email (typically [email protected] or a billing contact listed in your account).
- Beacons must acknowledge receipt within 2-3 business days and provide a response within 7-14 days.
- If Beacons denies your refund or does not respond within this timeframe, escalate your complaint to your State Consumer Protection Authority with a copy of your correspondence, invoices and supporting evidence.
Consumer dispute resolution in india
If Beacons refuses your refund claim, you may file a complaint with your State Consumer Protection Authority under Section 36 of the Consumer Protection Act, 2019. You can file online at the National Consumer Helpline (www.consumerhelpline.gov.in) or in person at your district consumer court. The filing fee is nominal (typically ₹500-1,000). Yafee recommends documenting every interaction-emails, screenshots, support ticket numbers-to strengthen your complaint. Your State Consumer Protection Authority has the power to mandate refunds and impose penalties on Beacons if the authority determines the company acted in breach of consumer rights.
Common cancellation mistakes and how to avoid them
Cancellation errors can delay your exit or complicate future refund claims; these traps are entirely avoidable with awareness.
Mistake 1: confusing "pause" with "cancel"
Beacons' dashboard may offer both "pause subscription" and "cancel subscription" options. Pausing suspends your account but does not end the subscription; you will be charged again when the pause ends. If you do not intend to return, click "cancel," not "pause."
Mistake 2: cancelling only the payment method, not the subscription
Removing your saved card from Beacons' account does not cancel your subscription. When your renewal date arrives, Beacons will attempt to charge your payment processor; if it fails, late fees or suspension may apply. Always cancel the subscription itself through the Billing or Subscriptions section.
Mistake 3: deleting the app without cancelling the subscription
If you subscribed via iPhone or Android and simply delete the Beacons app, your subscription remains active. You continue to be charged monthly. You must cancel through iOS Settings or Google Play settings respectively, not through the app.
Mistake 4: not saving your cancellation confirmation
If a dispute arises later, your cancellation confirmation email and screenshot are critical evidence. Many users fail to save these documents and cannot prove they cancelled within the required timeframe. Yafee advises saving the confirmation in at least two places: your email archive and cloud storage.
Mistake 5: cancelling without exporting your data first
Once your access expires, recovering your content becomes significantly harder. Export all media, links and lists before your access terminates. After termination, contact Beacons to request data recovery; the company may charge a fee or refuse if your data was deleted during the retention period.
Comparison: should you cancel or keep Beacons?
Before finalizing cancellation, compare Beacons' value against the alternatives available to Indian creators.
| Factor | Keep Beacons | Cancel Beacons |
|---|---|---|
| Revenue generated monthly | Exceeds subscription cost by 3x or more | Subscription cost exceeds revenue or revenue is declining |
| Feature fit for your workflow | Platform covers 80%+ of your needs; alternatives lack key tools | Missing critical features; competitor platform better aligned |
| Support quality and response time | Beacons responds to queries within 24-48 hours; issues resolved promptly | Support unresponsive, dismissive, or frequently unhelpful; long wait times |
| Platform stability and uptime | Consistently available; no unexplained outages; dashboard reliable | Frequent downtime, bugs, broken features, or poor mobile performance |
| Billing accuracy and transparency | Charges match advertised pricing; no hidden or duplicate fees; clear terms | Billing errors, unexpected charges, misleading pricing, or obscured cancellation terms |
| Cost relative to alternatives | Beacons pricing is competitive; switching cost (migration, new setup) exceeds savings | Competitors offer better value; migration effort justified by lower cost or better features |
After cancellation: next steps and what yafee recommends
Your cancellation is complete, but your creator journey continues. Yafee has helped thousands of consumers cancel subscriptions with confidence and clarity, then migrate successfully to platforms better aligned with their needs.
Transition planning for your audience
If your audience relies on a Beacons link-in-bio or membership page, communicate the transition before your access ends. Send an email to your email list announcing your move to a new platform; provide a new link and advance notice of when your Beacons page will no longer be accessible. This minimizes disruption and maintains audience trust.
Migrate your content to a new platform
Research alternative platforms suited to Indian creators-Linktree, Later, Milkshake, Gumroad, or Shopify depending on your needs. Export your Beacons content (media files, email lists, product data) before access expires. Map your workflows to the new platform's features to ensure feature parity or improvement. Many platforms offer free trials; test before committing.
Document your cancellation for tax and accounting purposes
Retain all cancellation confirmations, refund receipts and billing emails for your financial records. If you are a registered business or freelancer, deduct Beacons subscription costs from your annual business expenses on your tax return. Yafee recommends organizing all digital receipts by year in a dedicated folder for accountant access.
File a complaint if issues persist
If Beacons continues charging your card after cancellation, or if the company refuses to address billing errors, escalate immediately to your bank and to the National Consumer Helpline at www.consumerhelpline.gov.in. You can also file a complaint through your State Consumer Protection Authority. Include copies of your cancellation confirmation, billing emails, and bank statements showing post-cancellation charges.
Your checklist: cancellation complete
Use this checklist to confirm every step has been completed:
- You have logged into your Beacons account (or iOS/Google Play as applicable) and successfully cancelled the subscription.
- You have received a cancellation confirmation email from Beacons, Apple, or Google Play.
- You have taken a screenshot or note of your cancellation confirmation number and date.
- You have reviewed your billing account to confirm no further renewal charges are scheduled.
- You have exported all content, media files, email lists and sales data before your access expires.
- You have identified and set up a transition plan to your new platform (if applicable).
- You have saved all refund correspondence if you claimed a refund.
- You have filed a complaint with your State Consumer Protection Authority if Beacons refused your refund claim without justification.
Contact information for further support
If you encounter difficulties cancelling Beacons or have questions about your consumer rights, contact the following authorities and resources:
Beacons support: [email protected] or your Beacons account support ticket portal (accessed via your Settings menu).
Apple App Store subscriptions: www.apple.com/support or contact Apple at 1-800-MY-APPLE.
Google Play subscriptions: support.google.com/googleplay or contact Google Play support in-app under "Help and feedback."
National Consumer Helpline (India): www.consumerhelpline.gov.in or call 1800-11-4000 (toll-free). File complaints, seek guidance on consumer rights, and access dispute resolution.
State Consumer Protection Authority: Visit your state government website to locate your district consumer court. Complaints can be filed online or in person.
Reserve Bank of India (RBI) - Banking Ombudsman: If your bank made an unauthorized charge after cancellation, file a complaint with the RBI Banking Ombudsman at www.rbi.org.in.
Final summary: your path forward
Cancelling Beacons is straightforward once you understand which platform you subscribed on and the legal framework protecting you as an Indian consumer. Your rights under the Consumer Protection Act, 2019 guarantee you the power to cancel, claim refunds for service failures, and escalate disputes to your State Consumer Protection Authority. Whether you cancel via web, iOS or Google Play, follow the exact steps provided in this guide, save all confirmations, export your data, and document your cancellation date. If Beacons continues charging after cancellation or refuses a legitimate refund claim, escalate to the National Consumer Helpline or your State Consumer Protection Authority with your full correspondence file.
Yafee is committed to empowering Indian consumers with precise, actionable guidance on service cancellations and consumer rights. Our framework is grounded in Indian law and designed to protect you from billing errors, unauthorized charges, and service failures. Return to Yafee whenever you need clarity on cancellation, refunds, or escalation-Yafee has guided thousands of creators through exactly this process, delivering confidence and results.
Important warning
- Yafee cannot guarantee that the recipient will process your request.
- Yafee cannot guarantee the accuracy of content modified by the user.
- Yafee cannot prevent the recipient from disputing the legal scope.
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