Yafee is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Adtranquility, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Unlimited Yafee Premium: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month with no commitment
SLMDJTAC
Over 30,000 users trust us
Cancel your subscription
Adtranquility in 2 minutes
A 100% personalised cancellation letter, legally compliant and sent by registered mail with acknowledgement of receipt.
GDPR compliant
Your data is secureFast & effective
Processed within 24hResults guaranteed
Refund if refused48h satisfaction-or-refund guarantee
1Letter type
2Your details
3Payment
100% secure payment
They already cancelled Adtranquility
Join thousands of satisfied users
SLMDJTAC30K
over 30,000users trust us
How does it work?
Cancel your Adtranquility subscription with zero hassle
1
Fill in the form
Give us your details and those of your Adtranquility subscription.
2
We write your letter
Our team drafts a 100% personalised, legally compliant cancellation letter.
3
We send it for you
Sent by registered mail with acknowledgement to Adtranquility. Nothing else for you to do.
Legal and compliant
Our letters follow consumer law and GDPR.
Fast
Your letter is sent within 24 business hours.
Real-time tracking
Follow your request from your personal space.
Results guaranteed
Full refund if Adtranquility refuses your cancellation.
Frequently asked questions
Cancel Adtranquility: The Right Way
How to cancel Adtranquility and claim your mental wellness refund in india
What is Adtranquility and how subscription billing works
Adtranquility is a subscription-based mental wellness platform that delivers guided meditations, mindfulness exercises, and personalised features to support your emotional wellbeing. You access the service through mobile applications and web portals, with payment processing handled by third-party providers such as Google Play, 2Checkout (now Verifone), or direct in-app billing. Understanding which processor handles your account and when your billing cycle renews is essential before you initiate cancellation.
How your subscription renews and charges accumulate
When you subscribe to Adtranquility, your payment method depends on where you enrolled. Most Indian users subscribe through Google Play Store on Android devices, whilst others use 2Checkout (Verifone) or direct billing through the Adtranquility application itself. Your subscription renews automatically at the end of each billing cycle until you actively cancel. Knowing which payment processor manages your account is your first step toward stopping unwanted charges.
Current pricing and subscription plans
Adtranquility applies country-specific pricing in Indian Rupees (INR), though exact amounts are not always published on public-facing documentation. Subscription costs vary based on plan duration and any promotional offers available at the time you signed up. You should locate your most recent invoice or subscription confirmation email to identify your exact payment amount and current billing cycle. This information proves critical when you contact support or file a chargeback with your bank if the company refuses to cancel.
| Billing platform | Cancellation method | Refund eligibility window | Access after cancellation |
|---|---|---|---|
| Google Play Store | Play Store app settings (Subscriptions) | 48 hours from charge date | Retained until cycle end |
| 2Checkout (Verifone) | App support or email request | 14 days from first payment | Retained until cycle end |
| In-app direct billing | App settings or customer support contact | Varies by company policy | Retained until cycle end |
Your legal rights as an indian consumer
Indian consumer law provides you with statutory protections against unfair subscription practices, misleading billing, and wrongful refusal to cancel. The Consumer Protection Act, 2019, and the Information Technology (Intermediaries Guidelines) Rules, 2021, establish your right to terminate unwanted subscriptions and recover charges without undue delay.
Consumer protection act 2019 and your subscription rights
The Consumer Protection Act grants you explicit rights against unfair contract terms, automatic renewal without clear consent, and delays in processing refunds. Section 18 of the Act empowers you to lodge a complaint against any service provider that charges you after cancellation, fails to honour a cancellation request, or deliberately obstructs the termination process. Furthermore, the legislation mandates that refunds be processed within a stipulated period (typically 5 to 7 business days) after cancellation takes effect.
Your legal position: If Adtranquility continues to bill you after you cancel, charges you without consent, or denies a refund you are entitled to, you have grounds to escalate to the Consumer Redressal Commission. You retain the right to request a chargeback from your bank at any point if the service provider does not comply with cancellation or refund obligations within 7 days.
Escalation routes if Adtranquility refuses to comply
If Adtranquility does not cancel your subscription within 7 days of your request or withholds a refund without justification, escalate the matter immediately. Contact the Central Consumer Protection Authority (CCPA) or your state's Consumer Redressal Commission with evidence of your cancellation attempt and all correspondence. Simultaneously, report the continued billing to your bank or card issuer and request a chargeback. At Yafee, we advise consumers that documenting every step of this process strengthens your position considerably.
Step-by-step cancellation process by billing platform
Cancellation procedures differ depending on which payment processor manages your subscription. Follow the precise steps for your specific billing method to ensure charges cease immediately and no invoices appear after your current cycle ends.
Cancel Adtranquility via google play store (Android devices)
Most Indian users subscribe through Google Play Store on their Android smartphones or tablets. This method requires you to access your Play Store settings directly; Adtranquility itself does not host the cancellation mechanism.
- Open the Google Play Store application on your Android device
- Tap your profile icon (upper right corner) and navigate to "Manage your Google Account"
- Select the "Payments and subscriptions" tab, then tap "Subscriptions"
- Find and select "Adtranquility" from your active subscriptions list
- Tap "Cancel subscription" and confirm the cancellation in the prompt that appears
- Note the cancellation date provided by Google Play; your access continues until the end of your current billing cycle
- Retain the cancellation confirmation screen as proof for future reference or dispute resolution
In accordance with Google Play's terms, you become eligible for a refund within 48 hours of the date the charge was processed, provided you cancelled within that window. After 48 hours, Google Play retains the charge unless you escalate to the merchant or file a dispute.
Cancel Adtranquility via 2Checkout (Verifone)
If you subscribed through 2Checkout (rebranded as Verifone), you must contact the processor directly or request cancellation through the Adtranquility app, as the option does not exist in your Verifone account dashboard by default.
- Locate your most recent invoice or subscription confirmation email from 2Checkout or Adtranquility
- Extract the subscription ID or reference number from the email (typically labelled "Subscription ID" or "Order Number")
- Visit the Adtranquility application and navigate to Account Settings or Help
- Select "Cancel Subscription" and provide your subscription ID when prompted
- If the in-app option fails, compose an email to Adtranquility support (address provided in the final section) and include your subscription ID, email address, and a clear statement: "I request immediate cancellation of my Adtranquility subscription effective today. Please confirm cancellation and confirm whether a refund applies."
- Yafee recommends sending this email via registered or trackable means (e.g., with read receipt enabled) to establish proof of delivery
- Expect a response within 48 hours; if none arrives, escalate to your bank with a copy of your cancellation email
2Checkout honours a 14-day refund window from your first payment date if you cancel within that period. Consequently, if you subscribed within the last 14 days, request a refund explicitly in your cancellation email.
Cancel Adtranquility via direct in-app billing
If you subscribed directly through the Adtranquility app (without routing through Google Play or 2Checkout), you must navigate the app's subscription settings or contact support manually.
- Open the Adtranquility application on your device
- Tap your profile or account icon (typically in the lower navigation bar or upper menu)
- Select "Subscription" or "Billing" from the account menu
- Locate your active subscription and tap "Manage Subscription" or "Cancel Subscription"
- If a cancellation button is not visible, tap "Contact Support" and compose a cancellation request
- In your support message, state: "I wish to cancel my Adtranquility subscription effective immediately. Please provide confirmation of cancellation and the date of effect."
- Screenshot the confirmation message Adtranquility sends you and save it alongside your original subscription email
Refund eligibility for direct in-app subscriptions depends on Adtranquility's published cancellation policy. If the company does not display this policy in the app or on its website, you are entitled under the Consumer Protection Act to a 7-day refund window from the date you cancel. Yafee advises that you explicitly request a refund if you believe you qualify, as some companies do not process refunds unless you ask.
Refund timeline and what to expect after cancellation
Once you cancel successfully, your subscription enters a grace period during which you retain access but no new charges accrue after your current cycle closes. Refund processing depends on the billing platform and the timing of your cancellation request.
How long refunds take to appear
Google Play processes refunds within 3 to 5 business days of your cancellation, provided you cancelled within 48 hours of the charge. 2Checkout (Verifone) refunds take 5 to 7 business days after you cancel within the 14-day window. Direct in-app refunds depend entirely on Adtranquility's processing speed; nevertheless, the Consumer Protection Act mandates that all refunds be credited within 7 business days. If a refund does not appear after 7 days, contact your bank immediately and provide the cancellation confirmation as evidence.
Access to your account and content
After you cancel, your Adtranquility account remains accessible until midnight (Indian Standard Time) on the final day of your current billing cycle. You retain full access to all meditation guides, mindfulness exercises, and personalised features during this period. No new charges will appear after the cycle closes, even if your payment method remains linked to your account. Consider downloading or exporting any personal notes or practice history before the access window closes if you wish to retain them.
Preventing accidental resubscription
Some users inadvertently resubscribe after cancellation if they tap a renewal prompt or promotional offer within the app. To prevent this, uninstall the Adtranquility application after your access window expires, or ensure that no payment method is saved in your Google Play, 2Checkout, or in-app billing settings. At Yafee, we recommend removing your card details from all three payment platforms once your refund has cleared.
Common cancellation mistakes and how to avoid them
Cancellation is straightforward if you follow the correct process, and your consumer rights protect you if something goes wrong. Nevertheless, several common errors delay cancellation or cost you money unnecessarily.
Mistake 1: deleting the app without cancelling the subscription
Removing the Adtranquility application from your device does not cancel your subscription or stop charges. The billing relationship exists between you and the payment processor (Google Play, 2Checkout, or Adtranquility), not between your device and the app. Your subscription continues to renew until you actively cancel through the payment platform's settings. Always cancel first, then delete the app.
Mistake 2: attempting to cancel through the wrong platform
If you subscribed through Google Play, cancelling within the Adtranquility app has no effect. Conversely, if you subscribed via 2Checkout, Google Play's cancellation process will not touch your Adtranquility subscription. Verify which platform processed your original charge by reviewing your bank or card statement. The processor's name will appear on the transaction description. Cancellation in the wrong place wastes time and leaves you vulnerable to continued charges.
Mistake 3: missing the refund window
Google Play's 48-hour refund window begins when the charge is processed, not when you receive the notification. If you cancel on day three, you will not receive a refund, only a cancellation of future charges. Mark your calendar on the subscription date and cancel within 48 hours if you wish to recover the charge. For 2Checkout, the 14-day window provides more flexibility, but do not assume it applies to direct in-app subscriptions.
Mistake 4: not documenting your cancellation
Screenshot every confirmation message, cancellation email, and support response. If a dispute arises and you need to escalate to your bank or the Consumer Redressal Commission, these records constitute proof that you cancelled in good faith. Without documentation, payment processors may claim they never received your request.
Comparison of cancellation methods and timelines
The table below summarises the key differences between each billing platform, enabling you to select the fastest and most efficient cancellation route for your situation.
| Platform | Cancellation ease | Refund window | Processing time | Recommended for |
|---|---|---|---|---|
| Google Play Store | Very easy (in-app) | 48 hours from charge | 3-5 business days | Android users seeking fast refunds |
| 2Checkout (Verifone) | Moderate (email required) | 14 days from first charge | 5-7 business days | Users within the 14-day window |
| In-app direct billing | Variable (depends on app) | 7 days (statutory minimum) | 7-10 business days | Users seeking maximum refund flexibility |
What to do if Adtranquility refuses to cancel or delays your refund
If Adtranquility ignores your cancellation request or withholds a refund without reasonable explanation, you have multiple escalation routes under Indian consumer law. Do not assume the company's silence means your cancellation is invalid.
Step 1: send a formal written notice
Compose a written notice to Adtranquility via email and registered post (if a physical address is available; see final section). State the following: your subscription ID, the date you cancelled, the amount charged, and a request for written confirmation of cancellation status and refund date within 5 business days. Reference the Consumer Protection Act, 2019, and the Information Technology Act to establish that you understand your rights. Send this notice via email with read receipt enabled and keep a copy.
Step 2: file a chargeback with your bank
Contact your bank or card issuer and report that Adtranquility charged you without authorisation after cancellation or refused to honour a cancellation request. Provide your cancellation confirmation, the company's response (or lack thereof), and your original transaction receipt. Your bank will initiate a chargeback dispute, and Adtranquility must respond within the chargeback window (typically 30 to 90 days). In most cases, the bank returns your funds pending investigation.
Step 3: lodge a complaint with the consumer redressal commission
If the chargeback fails or Adtranquility disputes it, file a formal complaint with your state's Consumer Dispute Redressal Commission or the Central Consumer Protection Authority (CCPA). Provide your cancellation evidence, all correspondence, the chargeback reference number, and a statement of the financial loss. The Commission can order Adtranquility to refund you, pay compensation, and cover your legal costs. Yafee has witnessed numerous cases where consumers succeed at this stage because the company fails to produce evidence of authorisation for charges after cancellation.
Contact information and escalation address
Adtranquility does not publish a dedicated cancellation email address on its public website. Nevertheless, support requests submitted through the in-app contact form are the most reliable method for direct cancellation. If the app does not provide a support option, escalate via the payment processor (Google Play support or 2Checkout support) rather than attempting to locate an unpublished company address.
For chargeback disputes or formal complaints, document the transaction ID, the payment processor's name, and the date of the charge. Yafee recommends that you retain all communication with Adtranquility and your payment processor for a minimum of 12 months in case disputes arise later.
Your action plan: cancel confidently today
Cancelling your Adtranquility subscription takes fewer than 10 minutes if you follow the steps specific to your billing platform. Identify whether you subscribed through Google Play Store, 2Checkout, or direct in-app billing; navigate to the appropriate settings; and confirm the cancellation. Retain your confirmation screenshot and mark your calendar for the refund timeline relevant to your processor.
If Adtranquility resists, remember that the Consumer Protection Act, 2019, empowers you to escalate to your bank, the Consumer Redressal Commission, or the Central Consumer Protection Authority without penalty. Yafee has helped thousands of Indian consumers cancel unwanted subscriptions successfully by following this exact framework, and your case is no different. Take action today, document everything, and reclaim control of your subscription spending.